Best Abarth Dealer Ann Arbor Near Me

Scott Katke: Dropped my car off for service. Made appointment and everything. After a long wait, got it all signed in.But that's the last I have heard from them. I have avtext number but they don't respond to it. I called and left message. But they don't respond to it.Now all the calls just go to voice mail.I don't know what's upbwith my car??Customer service b is just a thing of the past...

Nico Alvarez: If you come to this dealership, don’t give your “time” or business to Mike Gardner, after I had driven an hour to look at a vehicle, he just said “I’m not going to waste my time or yours, it’s just not going to happen” and didn’t even bother to show us and you should’ve seen the look on my girlfriends face after she had been so excited to see this vehicle that wasn’t even presented to us, we didn’t feel very welcome with our visit today, don’t recommend Mike

Jenna Fisher: Don’t ever work with Michael Gardner (“Mike”), he was very judgmental and didn’t even allow us to look at a truck of interest after driving all day to get to that dealership just to see it. Asked about financing and he completely shut down our options of how we could work it out. Very pessimistic. —-You’ll never sell vehicles to anyone with that attitude in my opinion…In his own words “I’m not gonna waste your time and I’m not gonna waste my time, it’s just not gonna happen” ——Even though we drove to this specific dealership to see a very particular truck (that we couldn’t even see with the doors unlocked), he basically brushed us off just to look at the truck outside with no care. Having our hands to the window just to see the inside of the truck from the bright sun and then leaving 2 minutes later. He was careless for us and certainly wasted our time after having interest in a car. Very rude and honestly upsetting.—- Poor Service from Mike Gardner

Jean Cain: Timely, knowledgeable, and courteous staff makes purchasing a vehicle an enjoyable experience.

Elephant Miracle Miracle: THEY SOLD A CAR DEEMED "DANGEROUS TO DRIVE" BY THE MANUFACTURER. The bad reviews will give you an accurate description of this dealership.This car should not even be on the road after being told that it passed all inspections and there was "nothing wrong with it." They did not care that we could have had a major accident in this car. THIS DEALERSHIP SHOULD NOT BE SELLING CARS. The location manager got defensive and hung up on us when we brought things to his attention. The sales manager Tony and the salesman Sean have done nothing to resolve this issue which is illegal for a dealership to sell a car.deemed "unsafe to drive." IF YOU DON'T WANT TO BE TALKING TO YOUR LAWYER over a car purchase, don't buy here. If we could give "0 stars we would. They obviously don't care about the customer's well being or in this situation, life.

Amy: The sticker description of included features was ambiguous. When I did not receive what I thought was included, I called and asked to speak with management. No one returned my call. When I finally received a call, the manager yelled at me and wouldn’t let me speak. I asked to speak with a different salesperson who was more knowledgeable about wranglers, he was very kind and explained the situation, however, in my all of my Jeep purchases, I have never been treated so poorly.Had the management been knowledgeable and been able to explain the situation without berating me, or having to google the answer, I would have been less upset. But this wasn’t my first Jeep wrangler, and his “mansplaining” was unwarranted and inaccurate.I spoke with the General Manager who assured me that he would call me back the same night, or the next day. 1 week later, I hadn’t received a call from anyone, so I reached out to my salesperson. The general manager then called me back and said he had “meetings” and that’s why he didn’t call me.I will never purchase another vehicle from this dealership. I’m tempted to switch to a ford bronco.Edit to add: I spoke with the General Manager, who was dismissive and said he’d never had problems with that manager (who was new) before. And then told me,”I won’t be held hostage to a survey” when I expressed my opinions.I can’t reply to the response given by the dealership, but I assure you, I spoke with the General Manager, and he was not helpful. I am currently reaching out to Stellantis for resolution.

Richard Thomas: If you need a vehicle, new or used, see Ken Javor at Suburban Ann Arbor. Very helpful during the whole process.

Nathan Rumler: 10/10 will recommend these guys over anyone. Jason Stoner specifically is a great salesman, father, and friend. These guys will make sure you’re taken care of and leave with exactly what you want!

Simer Bhalla: I just bought a malibu 2020 by them and it was one of the best car buying experience i ever had. i live 1 hour away so we did everything online and when i got to the dealership they made sure everything was ready not just wasting my time. Sean was best part of the deal. he was great and took care of us with kindness. when i am in market again i will make sure to come here and get it from sean. he’s just not selling u a car but he actually cares for u.

Joseph Jefferson: Great! Dealership many options. Jason was a big help took every step with me to make sure I get the car I want speaking from someone out of state great experience definitely recommend.

Cathy Scholler: Jason stoner was extremely helpful and found the keep of my dreams

Mike Biddle: Impressive and patient online parts department staff! Thank you for helping us get our 2004 Wrangler Sahara back on the road with Mopar parts at a fair market price!

Rakesh Halder: Jason helped my sell my car for a very good price. The process was very smooth and I’d highly recommend this dealership.

Owen Dorsey: While I didn’t end up buying a vehicle from Sean this time, I hope that I will be able to in the future! He treated me with nothing but respect, kindness, and enthusiasm. I’d recommend Sean to anyone in market for a vehicle.

James Parke: Went in for an oil change, advisor said they stop taking oil changes two hours before closing. Unprofessional, has my losing faith in all local Lithia dealers.....

AJ Collins: We lucked into getting the “new” guy Ryan Armstrong and it couldn’t have went better. Didn’t come across as the “predatory” type and we didn’t feel forced into anything. Would definitely and have definitely recommended him already. One of the good ones.

Maria Morano: Received lots of information. Great experience.

Andrea Carroll: Suburban CDJR in Ann Arbor was amazing! I bought a 2023 Jeep Wrangler Hide Tide on May 5th and they went above and beyond for me! The whole process was smooth and enjoyable thanks to Sean and his team. I would highly recommend going to Suburban for your next new vehicle! The people there are amazing!

Kevin Deitz: Took my Gladiator in a few weeks ago after work and found out they limited their hours for drop in oil changes. I missed the cutoff but the service guys were kind enough to provide the service anyway. I was also in a few days ago to purchase my Jeep after leasing for 3 years. Mike G. was very kind and helpful through the process.

Diane Dobbs: I am a high anxiety customer, after letting David B. know was very accommodating, gentle and kind. I bought a Ram Promaster 3500 and I love it. Aric in the warranty department was very informative and gentle also. I will definitely come back!

Jaden Beckwith: Kayla, George, and Tim were great

Maria Jimenez: I appreciate George and the team for making my purchase fast and easy, no complications at all. Hope to do more business in the future!

Patrick Sanders: Go see Kayla. She's great.

Rocky the Westie Official featuring Rudy: Kayla is the Best salesperson ever to grace Ann Arbor.

Andrew Smith: Got a car from them last year. Super smooth experience. Had an accident this year and had to purchase a new car and drove away same day. Kayla, Tim, and George were extremely knowledgeable and helpful through the whole process. Great experience 10/10.

Michael Russell: Kayla and Tim were awesome! Thank you both for making the process easy and seamless! 😇

Taylor Elliott: Kayla and Tim are great people to work with if your looking for a great car!! Thanks for everything!!!!

Sherry Oswald: She was excellent! Answered all questions and so we could understand

T P: Kayla & Tim Rock They will get you in a car No Problem.. Very Nice & will go Above for you... Must go check them out ASAP

Cole Patterson: Great experience very professional. Kayla was a great saleswoman.

Hibo Ahmed: Best service in town!!

Djay Johnson: KAYLA WIZINSKY IS AN AMAZING PERSONS ASK FOR HER OR GORGE & TIM THEY ARE WONDERFUL LISTEN WHEN THEY TELL YOU THEY TAKE CARE OF YOU AT ANN ARBOR CARITE THEY DID NOT LIE I WALKED OUT WITH THE CAR I WANTED THE CAR OF MY DREAMS IM BLESSED I CAME HERE TO SEE THEM AT THIS LOCATION I AM VERY VERY SATISFIED!

Olajuwon Weekes: Tim Slaick is the GM at the store. He personally handled my application, worked with me for hours. Just to ensure I drove away in something I loved. Recommended to any first timers!

Delphine Grant: This place was awesome. Everyone was on their best behavior. Great place to do business. Sales people George Freij. Was great. Very patient.

Autumn Delight: Kayla & Tim were amazing to work with! They made the whole process smooth, quick, and easy. I would definitely recommend them to anyone looking to buy a vehicle!!!

Lauren F.: Maybe my bad experience was the exception, but it was bad. I wasnt able to talk to anyone beyond text. They asked me to come in for an appointment on a Saturday, earlier than I'd offered to, I accepted. They confirmed 2 hours ahead, but when I arrived early, and waited until well after the scheduled time, the door was locked, no one was around and my texts and calls were not immediately answered. The OPEN light was on but no one was there.I was later asked by text later how my experience was! Well they implied I had the wrong address or arrived at the wrong time. I work nearby and they had confirmed! It was ridiculous and a waste of my time. They never tried to apologize in any way

Elijah Ellerson: Tim and Kayla were amazing!! Very honest and willing to work with you. Check them out

Kenneth Achauer: Great experience & quick service

adriana garrett: i purchased a car here in january and by the end of february i had to put in over 1500$ of work into it. never came with a spare tire or the part to take the tires off. whippits in the backseat, all the previous owners stuff in the glove compartment. clearly was not cleaned or looked over. had no oil in it AT ALL. im very disappointed and was going to trade my other car in here but will NOT be back.

Marquis Woods: Tim was extremely the best I go to him every time

Alex Maisevich: Logan was a great help. Very satisfied with our experience.

Sean Dunn: I had been looking for a specific (used) SUV model for more than month. One appeared at Next Mile over the weekend and I drove down to see it on Monday morning. Not yet detailed, it was in very good condition and I decided I’d take it if they could get it ready for me. Jodi got the sale all organized and had the vehicle detailed and ready for me by the end of the day. Awesome! But I needed a second key, not just one (always check this). Logan organized this for me. Because of the security on the keys (thankfully) and me not being local, it took a week to get it done securely and I was kept informed daily of progress. The overall buying experience was simple and friendly. Well done!

Madison Morey: Great place with amazing service! Austin will help you find the car you need for the right price!

Travis Ziebell: Brandy did a great job helping me find what I needed. She was very pleasant and easy to work with. I would buy here again.

Don Burky: Go see Nick Wood at Next Mile, they're affiliated with LaFontaine. The sales managers hooked me up on my trade and Nick helped me find the vehicle that I've been wanting for the last 5 years (only much newer) thanks Next Mile I'll be back.Edit: after taking possession of the vehicle I noticed, they put new tires on after signing paperwork (it was a few days after signing I took possession) and the battery was replaced with a new one. LaFontaine/ Next Mile has my business even for service. Couldn't be happier.

Kory Vetitoe: Nick was very informative and helpful. He made my first car buying experience a great one. Highly recommend Next Mile!

Diamond Pearson: Logan was very kind and extremely helpful. He made the process so pleasant and wonderful. I am happy that I decided to lease through this company. I highly recommend Next Mile to anyone who is looking to lease a vehicle. I will be a returning costumer.

Ashlee Dunham: I have been looking for a new car for a few weeks, found a great 2016 Buick Encore on Carfax from Next Mile Ann Arbor. Austin was amazing to work with and make sure that everything was taken care of within a few hours. The only slight issue is that the car had a sizable key scratch that was not pictured, and was told it would be painted over, if i came back in a few days. Drove back ( an hour drive) a few days later and the sales guy ( different from the day i bought the car) seemed unaware of what was happening. I was also told that my plate could be picked up that day as well, which was not the case. Could use better in house communication. Overall a great experience, very helpful and friendly.

Andy Whitworth: Awesome team! At no point did I ever feel pressured! They answered every question I had and made my wife and I very welcome! I definitely will be back here whenever my family needs another vehicle! Great job!

Andrew Clark: Nick was very friendly and answered all my questions. Quick responses via call and txt. The whole staff was friendly as well!

Timothy Pott: Brandy Rushlow did a fantastic job handling the transaction for the purchase of a lightly used Ford Transit cargo van for me. She was able to answer all my questions and paid close attention to all the details both important and minor. The rest of the staff I encountered were also very polite and respectful. The deal was fair and the vehicle is everything I'd hoped it would be. They appear to have a large inventory, but I was focused on a very specific vehicle, so I didn't look at many of the other cars on the lot.I almost always buy used vehicles and will definitely stop in and see Brandy again should the need for another purchase arise, I'm also happy to refer family and friends to this place as well!

Nicholas Eicher: Nice people. Very friendly. Made it easy.

Scott Nuvill: I had a great time and got a great vehicle, even drove from Muskegon to buy it.Great job to everyone 👏

AnaKelley xo: We loved our experience buying a used car here! The process was quick and simple and Nicholas was great! All the employees that helped us was knowledgeable and personable. They even provided us lunch! I'll definitely be recommending to all my friends and family

John Wirt: Wonderful dealership! Super helpful and great to work with.

Ian Johnson: Was helped by Andrew, Logan and Nick. Got a great value for my trade in, they were super flexible with finding the right options for my new vehicle and made everything very easy and comfortable. Would definitely recommend the Next Mile crew for a car buying experience.

Stephen Supica: My wife and I Just bought a Lincoln MKC and could not be happier. Logan, Andrew, Nick and Brandy could not have been nicer and more accommodating. We came in for a Large SUV and left in the MKC and love it. They listened but yet showed us additional inventory. So happy they looked outside the box. I highly recommend them if you want low pressure and people that listen give them a shot.

Justin Bergstrom: Thank you to Brandi(y) and Logan for a great experience. The whole team was excellent and knew what they were doing, even in a new space with new procedures. You helped me get my peace of mind back today! Cheers

Reggie Fye: Desmand was awesome, he made the car buying process smooth and easy

mike drake: Desmand was amazing he didn't give up on finding me the perfect fit and in the end we found an amazing car 100% satisfied

Marvin Veach: Top notch people to deal with . Chatting with the robot is kinda useless . Let me talk to a human lol

Dennis & Katrina Himes: Great fast and painless process. Love working with Caravan!

Vashon Smith: Great quick transaction, paperwork got mixed up and not submitted

Sam B: I honestly cannot believe how scary easy it was to sell my car to Carvana. I wanted to sell my E350 mercedes. I checked its kellyblue book value and listed it online. I had tons of wasted time with showing with everyone wanting a barging below fair value. I put on Carvana just to see what they will give. The price they gave me was exactly equal to kellyblue book. I went ahead to sell it to them. I posted my odometer, title and license pics and they said come over and drop it off. I was like okay. They didnt even ask for a single picture of my car. Never the less two days later I dropped the car over to Carvana. I go inside and they said hey can you go out and take a pic of your odometer again and bring it in and show us. I was like dont you need to come out and see the car? or test drive it? or check to make sure everything is all good? No dents? Car turns on? etc? They are like nope we are good. Within 10 mins I had signed all the paperwork, gave them the keys and they released the payment which I got with in 24 hours direct deposit to my bank account. I honestly am flabbergasted. Mind you I went to my mercedes dealership and asked if they want to buy it and they gave me price 8K less than kellyblue book.This was unbelievably easy. People who have 5 star experience rarely come back and post the positive experience but anyone who had a slightly bad experience will post a 1 star rating right away. I was reluctant to go to them after seeing all the bad reviews on google but I had to post this one so everyone knows.

gani hysenaj: No test drives 🤣🤣

Jeff Sexton: They're scam artists

Vana G: Do not buy a car from this dishonest place!

Ron Koscielski: The process was very simple and I would definitely recommend Carvana.

Kate Krauss: Feel the need to review because of the abundance of negative reviews here. I've had a super positive experience with Carvana, at least so far (it's only been 7 days so registration and title transfer still in the works). I wanted a very specific car that I couldn't find at any local dealers or private sellers. Working with Carvana enabled me to get not just the make, model, year, and mileage I wanted, but to pick things like the exact right mix of accessories I wanted and trim etc.I found the customer service to be proactive and helpful - they called me a couple of times just to check in and have been responsive by email, text, and phone. And the car was just what I wanted. I took it to the local Toyota dealer for a used car check up, because of all of the warnings about how the Carvana inspection wasn't great, but the dealer tells me everything is in excellent working order.My only two minor issues were 1) on the passenger door there was a small ding the size of a dime with a paint chip the size of the head of a pin in the center - not a big deal but not listed in the inspection report when two small scrapes I could barely see were. Seemed a weird miss. And 2) I did get a bit of conflicting information about what I needed to do and what to expect at pickup. Examples: one person told me I just needed to bring proof of insurance but another person told me I had to upload it AND bring it (it was the latter) and then I got an email from Carvana saying that as part of my pick up process I'd be able to take the car for a test drive, but when I got there I found out that wasn't true (at least in Michigan I think related to the regulatory fight they're having). The attendant was lovely about it, though, and while she didn't let me take it for a test drive, she did drive it across the lot and left it running for me to check all the things one can check without actually driving it. At that point I knew I wanted the car, I just wanted to make sure there wasn't anything wrong with it (again reaction to previous reviews).Anyway, I've found Carvana to be a stand-up company with good customer service. I love my new (used) car and I thought I should share.

Mekhi Terry: Quick process, seems sketchy. Pretty cool attendant. The vending machine is down so your vehicle will be sitting outside. (It's like the entire appeal).

Carol Piestrak: Easy and painless!

Eric: The car vending machine is a cool concept but it wasn't working when we picked our car so didn't get to put a token in and enjoy it. Staff was friendly. For those who aren't aware I feel its important to mention that carvana does not sell cars in person everything is done online, only paperwork and pick up are in person. While my family and I were there a couple came in to buy a car right then and were surprised to find out that they couldn't. Just a heads up!

Carl Olszewski: I sold my car to them and the process was flawless. They gave me more than I could get anywhere else. They picked it up yesterday evening and the money was in my bank account this morning. Highly recommend selling to them.

Maria K.: The absolute worst car buying experience of my life. I was late for my “appointment” and was rudely told by the truck driver (they don’t have sales people, it’s just the delivery guy) that since I’m late he won’t sell me my car (with a smug smile). I honestly thought he was joking so I laughed and said ok I’ll wait until you’re done helping your friend ther customers. He then rudely said oh you’re going to wait all day until I leave, I’m not selling you that car. Mind you, I already signed documents online and put down a down payment. He told me to call corporate. I did and the person who answered was allegedly an executive and when I told her what happened she told me “oh yeah well if you’re late there is nothing we can do about it” I then asked for a supervisor and she told me she was an executive and that there was no one higher up than her. What kind of Mickey Mouse operation is this? You have the delivery guy selling cars and phone reps are the executives?As awful as this experience was, I’m very grateful that I walked away without the car. I ended up going to LaFontaine Honda (without an appointment) and walked out with a nicer car and much lower interest rate.Carvana? More like Cardystopia

Nicholas Dettore: An incredible waste of time. Constant issues throughout the whole process. Would never recommend someone buy or sell a car here.

Matt Kramer: Process of selling them a car was straightforward and smooth. They gave us a much better price than what we were offered at a dealership for trade in. Knocking off one star because they cancelled their pickup appointment the day it was supposed to happen, so we ended up just bringing it in.

Marissa Yee: I visited this Carvana location to pickup someone who was selling a vehicle. Even with an appointment to drop off a vehicle, there could be a long wait depending on if people are there to pick up a purchased vehicle and/or there aren’t a lot of people working. Once someone was available to help, the transaction was quick. The parking lot is packed of vehicles so you may not be able to get a parking spot close by if waiting for someone.

Robyn DiCristofaro: Liked the car, but it reeked of smoke from previous owner. I also thought it would be detailed, which it was not. The process itself was easy and user friendly.

Gary Carithers: Selling my truck to Carvana was a great experience. Thanks for your professionalism.

Sebastian: 2023-04-05 update: witnessed a carvana employee pump fuel today at the gas station. They starting pumping and went inside the store leaving the running pump unattended. they spilled fuel in all adjacent spots. Not surprising that employees can't do basic functions like refuel a vehical in a safe manner. Original:Google "Novi Carvana dealer has license suspended by state of Michigan" this will tell you everything you need to know. Every bad review is true. No point in me posting my experience.