Best Carport And Pergola Builder Ann Arbor Near Me

Tim Johnson: Positive:Professionalism,Punctuality,Quality,ResponsivenessThese guys were pros from start to finish. A good product and solid install. No complaints at all.

dawn collins: Great experience, from John and Jack. Reasonable price, can't wait to see my new awning. Highly recommend

Aileen Picano: A little disappointed; well, maybe MORE than a little.I had someone over to my house for an estimate on a sun room (at least) over a month ago and I have yet to receive anything from the company; not a call, not an email. I explicitly inquired as to "how long will the estimate take to process" and was told it won't take that long at all. Maybe I should have asked as to what their definition was of "not that long." I know SOME businesses are suffering right now and I "get" that, but waiting over a month for an estimate is far too long in my book. I REFUSE to chase down a company for business. If your communication with a company is THIS poor, you need to sever all ties.WAYNE CRAFT if you're reading this, please do not reach out to us.

Cindy Lawler: The service was fabulous!!

Don Wilcox: Service was excellent from the nice young lady at the receptionist desk to the project manager who took care of my needs immediately I really appreciate it

Tara Block: Called for an estimate after a friend of mine used them. They wanted to charge me $12,000 for just an awning by its self over my back patio.. My friends awning was longer then what I wanted and she got front railings with it for $5000. I think my estimate was a complete disappointment and ripoff. I'd be careful before using this company.

A Rogers: I have a 1929 brick home. I hired Wayne Craft to put an awning on my front porch. Due to the large and heavy look of a house like this, i told them the part that curves down in the front could not be standard. They had to find a way to make it a deeper "nose" or it would look chintzy and dwarfed on a house like mine. It just wouldn't look right. Jason the sales guy was wonderful seeing what they could do. I got a call from the guy at shop who actually DID THE WORK so he would understand exactly what i was saying. They had to take it back and work on it to add the extra depth to the nose.. but the final product is beautiful, high quality, and my neighbors can't believe the curb appeal change. I love sitting on my porch. I love sitting in the rain drinking coffee. Everyone comments on it, even my other contractor. I'm hiring them to put rails on my deck.

Guedo: Positive:ProfessionalismThe guys from Wayne Craft installed our new front porch railing I could not be happier, they are very professional and friendly. They installed it on one of the coldest days of the year. You won’t go wrong with this company been around since 1943 thank you Wayne Craft for your pride in your work it shows.

Linda Maxwell: Great experience. I've had them do work for me previously and they are very professional.

Al Ewell: I'm very satisfied with my awning. It did take a while for them to put it up but I'm satisfied with my awning.Allen Ewell

Pamela Wainio: Professional and friendly; we're scheduled for railing installation soon, this review based on estimate visit. Will update then 😎

IZ Anderson: My mom had some questions about porch railings. The lady that took care of her was super!

big laptop: Pretty bad quality. Save yourself the Hassel and call a different company. Had an awning installed that constantly makes banging sounds in the heat. Called on warranty,they came out and replaced the awning. Did the same thing. Ended up calling a different awning company and explained the situation, first thing he said was let me guess, Wayne craft awning? Popping in the sun and wind all day right?

Leigh McNaughton: Top notch professionals

Susan Stencel: John was very helpful

Tyler Newton: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueGreat price for a more modern awning. Gene and Matt were on time, super friendly and efficient. Would 100% recommend.Service:Remodeling

Angela Altaii: I love my new railing and awning! Andrew and his crew put it up in 3 hours and cleaned the whole area. They were also very kind & professional! They are super busy so place your order early - the longest part of the wait was permit issues due to COVID-19. Once we had the issues with the township resolved, Wayne Craft made the order and came out for installation quickly. Thanks guys for doing a great job!!

pamela brooks: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThe new awnings are beautiful and match perfectly with the other existing ones on the house. The installers were very pleasant and efficient. Great job. Very pleased with this company.

Shonnie Edwards: During the Pandemic we wanted to update our VERY outdated 3 season room. We sought out one company who said they basically contracted through Wayne Craft so we decided to just go directly through Wayne Craft.Jack came out, very professional gave us what we THOUGHT was good information and we went with them.We paid our initial deposit in early JUNE and were told we would have our room up in 4-6 weeks because they were a little behind because of the Pandemic. Not true...We were told that it would be completed in a DAY...NOT TRUE.6 weeks went by and we had to contact them for an update (NOT PROFESSIONAL) then we were told oh dont worry about it you dont have to be there when we do it, so if we only give you LESS than a day notice its fine (ALSO NOT TRUE, AND WHY WOULD YOU GIVE ME ONLY A DAYS NOTICE).When they FINALLY came to do the install in LATE AUGUST. John says "Oh this will be great you will have the use of your room within 2 days"... Im confused because Jack said it would be done in 1 day (Even though I didn't think that was realistic)We had electricity put in, no one said that AFTER the structure was built that the electrician (a totally separate company) would have to come out 3-4 days later, that doesn't sound like I will have use of my room in 2 days.Carlos, the contractor was very nice and professional, however it took him from Friday- Monday to tear down and install the room. ▪︎Then it rained and the structure leaked▪︎They had to come back out and fix the leaks▪︎The screen door was put in incorrectly▪︎There were no locks given for the main door so we could not lock it, then had to come back out▪︎We were told that we could go to home depot and buy something that would fix the screen door, why would i do that and Im paying you to install this new structire▪︎A new contractor had to come out take off both doors and fix the issues.▪︎We were told that it would be 1 inspection (electrical) even after we asked if there would be a structural inspection and were told no and then out the blue we get a phone call telling us WE needed to schedule the structural inspection (Unprofessional)... we made them do it▪︎They missed providing gutter down pouts until we said something▪︎They had to come back and do additional cauking to the roof▪︎ After replacing the door we found additional wet spots which meant water was coming in and they had to come back AGAIN to recauk the door frame.▪︎We had opted for a ceiling fan to be installed and SPECIFICALLY asked Jack, is there a certain type of fan that we should or shouldn't get, his answer was not sure, any fan should be fine... HE WAS SO WRONG. When the electricians came we had already purchased a fan and had to RUN out, during the work day (luckily i have a flexible job) and find a celing fan with certain specificsToday, October 13, we have just given them the check for the final payment because of all the mishaps that took place.In the initial quote Jack stated what the total was going to be and said the permits would be a little extra because its what the city charged. We SPECIFICALLY asked how much he said approximately $30-$40. John comes to collect and its an additional $500 on the bill. This is atrer he called last week asking to collect and we asked for the FINAL amount and he said oh we will contact you tomorrow. If you are wanting to collect, wouldn't it make sense to have the total available for the customer? NOPE not in the case, we were told about the EXTRA $500 today, the day that he picked up the check. They new about the permit price in June, July, August, September and the beginning of October.This is TOTALLY Bad business!!!!Now, I gave them 2 stars because the structure is BEAUTIFUL and exactly what I wanted. They put in some extra paneling from where the old structure was removed. They didnt charge us for the material, just the labor (which should have been free too, in my opinion).Overall, this process was TO LONG, TO UNPROFESSIONAL and the communication between the company and me and my husband was insufficient.Service:Remodeling

Linda Hutchings: The new awnings from Wayne Craft have completely transformed the look of my house, making it more inviting. Jack, my salesperson, was great at helping me choose the right colors for my house, and Mike and Matt who installed the awnings were efficient, professional, and courteous. I'm thrilled!