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Funeral home
1. Muehlig Funeral Chapel - Ann Arbor
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· 28 reviews
403 S 4th Ave, Ann Arbor, MI 48104, United States
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Kelly Campbell: Update:After submitting my survey results, the funeral Director Scott called me first thing the next morning. He was very apologetic about our experience and assured me he had spoken to Pastor Kevin and his staff. He offered a partial refund of some of costs to make up for the bad experience. He was very sincere and I really appreciated his quick response and heartfelt apology.Original post:Pastor Kevin was almost 10 mins late to start the service. He didn’t introduce himself to our family beforehand, thus he didn’t know my name (the daughter) who did the slideshow. He simply read from the eulogy the obituary that we had written. He didn’t use any of the material we had provided him in our meeting (that we had to request several times) - printed testimonials from Dad’s colleagues and students.Pastor Kevin also didn’t greet us the next day at the burial either. The first and only thing he said to me was that it was good I was wearing sensible shoes. He didn’t greet my mom, the widow of over 60 years, at all. The readings he selected were not at all comforting. He was awful.The link to view the live service remotely wasn’t up on the obituary webpage, even thought we asked about this in the very first meeting with Kelsey. She forgot to mention it in the handoff to Laurie, who was there on the day of the service. I had to call Muehlig the night before the service and make sure it was added, when I was trying to receive family and friends coming into town in person. The links were very hard to find on the page. I should not have had to project manage this detail the night before the service.Despite ordering catering for 40 people, they didn’t not even refill the water container. Really?!I would not recommend Muehlig to anyone.
Betsy Taylor: Muehlig's staff took wonderful care of our family at both our father and mother's funerals. We highly recommend their services.
Hilary Duranso: My family experienced an extremely difficult loss and Scott showed compassion and empathy throughout the entire process. In addition, he was very communicative which was greatly appreciated.
Angela Bowers: We cannot thank you enough for all that you did for our family today. I’ve never been met with so much compassion and professionalism. You truly lifted many burdens on such a tough day. Thank you for handling us with such care.
betty rubble: They took wonderful care of my brother, Richard. We had to work with them on the phone as we live out of state. Kelsey is incredible. She held our hand throughout the entire process. She’s both compassionate and patient. We’re so grateful for their long distance help.
Maria Sabatini: Scott Hurrell handled my mother’s funeral. He was professional, and went above and beyond to provide a beautiful service and all of our printing needs. Scott provided comfort and guidance throughout the process. He often anticipated our needs and took charge when needed. Our family will be eternally grateful to him and the Muehlig family.
Sharon Hayhurst: Very professional and easy to work with.Many are opting for cremation because of prices but if you have chosen a burial they are convenient to the Ann Arbor grave yards and are very good at what they do.This is the 2nd generation of our family they have served.
Michael Koepke: Kevin and his team did a fantastic job in assisting with the funeral procedures for my late sister. They went above and beyond with their service and were always easy to communicate with. My entire family was thoroughly pleased with everything they provided for us.
Tony England: My family's experience with Muehlig Funeral Chapel has twice been all that I could have desired. The experience they offer is professional, empathetic, and personal. I particularly thank Kelsey, the Muehlig Funeral Director, who was always there to assure that plans became reality and to adapt when the inevitable surprises occurred.
Jeff May: The short lead time we provided to the Muehlig staff (and St. Francis Church) left no time for error. The proper viewing, cremation and burial was due to Kevin, Ryan and the Muehlig staff's hard work. The May family is eternally grateful.
H W: Kevin Jacobi went out of his way to accommodate our family. He was patient and helpful during the whole process. We will never forget his kindness and compassion and will definitely use Muehlig in the future.
Lydia Goodlow: Na⁹
Karen Barton Doute: At the most difficult times in our lives... the loss of someone SO dear to us... could not imagine letting anyone but Meuligs in Ann Arbor handle this for our family. 🙏.... Thank you Ryan , Alex and Laura so very much!
Julia Easson: Very helpful and thoughtful during this difficult time. Took care of all the details I could not even try to face. Thank you
Ellen Osborn: The Muehlig Funeral Home has helped our family enormously with the caring and understanding needed to go through the process of a funeral for our mother during a pandemic. They were so cooperative regarding our needs of managing a funeral from a remote location. The staff was professional, kind and informative. We will always be grateful to everyone at Muehlig, with special thanks to Alexandra.
Sue Nix: We prepaid, which took a lot of the stress and last minute decisions out of the process. They were helpful every step of the way.Services provided as expected, questions promptly answered and billing discrepancies were refunded without question on two minor items.
Liz CONLIN: Kevin Jacobi, the Director at Muehlig's is wonderful. Very compassionate and pragmatic about the type of arrangements our family wanted for my father. He and his office staff were very efficient and explained the process and the paperwork that was needed for the arrangements and the death certificate. We had not gone through this process before and were very relieved that he made it very easy for us and guided us through it all. I can recommend them without hesitation.
Jean Teifer: Sarah was really wonderful; compassionate, patient and kind. It is a difficult time and I am most appreciative of having her there to help me through the process. Thank you!
Ronald Koenig: They handled a very sad occasion to perfection. We were very grateful.
Nancy Altman: My brother died unexpectedly last year at U of M Hospital, the hospital recommended muehlig Funeral Chapel. In our grief we did not know what to expect price wise. We had him cremated and we were charged $3,300 and he was delivered in a cardboard box, 6 months later my father-in-law passed away and his cremation was $1,500 at a different funeral home for the same services, beware of this funeral home....they will severely overcharge you.
Dana Knight: They did a great job with everything from beginning to end.
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Funeral home
2. Batesville Casket Co - Livonia
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· 2 reviews
31555 Industrial Rd #100, Livonia, MI 48150
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Funeral home
3. Thayer-Rock Funeral Home - Farmington
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· 5 reviews
33603 Grand River Ave, Farmington, MI 48335
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Ruth Copley: Can't get into service for Chuck Davidson that started at 3 pm very upset have been trying over 1/2' hour
Tina Sharp: Bob, Sandra, and staff members were all very compassionate and helpful in planning my mother's funeral. There were no high pressure sales tactics, and Bob helped us put together a funeral that my mom would have been proud of. The visitation and funeral went without a hitch. This was the third funeral that we've used Thayer-Rock for, and we've always been pleased with the service they've provided. I highly recommend them!
