Best Computer Store Ann Arbor Near Me

Joanne Wagner: Great service! Friendly staff! I walked in with 3 antiquated laptops that I wanted to dispose of. I had no clue on how to remove my personal information. The staff removed the hard drives and destroyed them while I was there. Iasked how much for the service and they said no charge! I donated my lap top bags and walked away relieved! I appreciate the staffs kindness.

Edmond Tong: Amazing service! The technicians are knowledgeable and friendly

Tammy Talvitie: Love this place! Friendly service, fair prices. Started coming here with personal repairs, now bringing work machines as well. Highly recommend.

H Soong: I've been a frequent customer of Computer Alley over a decade and I love them to pieces. I am extremely satisfied with their repairs, products, prices, courtesy, and sincere helpfulness. They are not only very knowledgable, but also dedicated to keeping the prices low.

Ben Nash: I am a delivery driver and sometimes delivery groceries to this business. The guy working there (owner?) seems like a nice guy and always tips me well. Thank you!!

Keith C: Adam provides outstanding computer repair and service, and expert advice at reasonable prices. Additionally, Computer Alley is a very honest and trustworthy store. Adam recently transferred data from my wife's old computer to her new one. While that is a job that I normally could have done myself; my wife's old computer had major system errors; and I wanted to ensure that none of the problems from the old computer were transferred to the new laptop. Adam did an outstanding job. I highly recommend Computer Alley based on technical expertise, great customer service, honesty, and fair pricing.

K Neis: Brought a coworker in to try and get her a more functional work from home setup, Finley did a nice job of walking us through options and we were able to get my coworker set up at home same day. Thanks!

Joseph Burba: Remarkably complete, inexpensive and competent.

Mark Roberts: I'm bummed that I can only give this shop 5 stars; it deserves even more. I've used them several times now for various issues with different computers. Each time, they knew exactly what the problem was & how to fix it. And then they got the work done on time and on budget, every time. I used to always do my own repairs, but now I realize how much time I've wasted over the years. I could not recommend Computer Alley more highly for repair work.

s w: Very nice staff, they are busy which is a good thing but also be prepared to wait for good service. I'll be purchasing my next computer and parts from here.

Gavin Staples: Awesome shop, folks are very knowledgeable and friendly. Prices are good. Great to just peak at what they have!

Ahri Steele: They're awesome! Great knowledge about PCs

Nancy Dexel: A very dear friend of mine works at computer alley. This company is awesome! They think of their customers first! Made me an awesome computer! Very happy!

Chris Johnson: Excellent service, wonderful and friendly staff. Devlin was a total boss and was super informative. Great prices as well. If you want an awesome store to buy pc components or have your pc serviced you will find it here.

Judith Estes: Robert and Don are excellent! They always manage to figure out any problem I have with my computer/laptop. I highly recommend them.

Adam Bain: These folks are as honest as the day is long. They’re technicians are gifted in the art of diagnostics and repair and they have revived several of my systems at incredibly reasonable prices. They also repair Apple computers!

Eric Quist: These guys are the greatest, they're not computer techs, they're more like magicians! While home on break, my daughter took her laptop in as it was running extremely slow, overnite they had it back to her running faster than the day she bought it! Yesterday they repaired an issue with my printer / tower and I was back in business by the end of the day. If you need something fixed, you go here! If I could give them more than 5 STARS I would. Thanks guys!

Karen Flahie: Excellent work! Quickly found the problem with my computer and then offered suggestions to improve the speed (which was not the reason I went in but was frustrating me greatly...molasses in January was quicker!) In a day it was fixed with speed upgrades( new digital hard drive and RAM) and for a very reasonable price! I don't believe my computer ever ran so well. Friendly and knowledgeable techs. I will come back in a hot second if I have any computer problems in the future(Sorry Computer Alley, but it would be great if I never need computer repair work again😁) This should be your go-to computer repair shop.

Jennifer Tankanow (Schleicher): I had didn’t have a complicated repair, but it was still a nuisance to me. To summarize my experience: easy, quick, and they helped clean up other area on my computer unrelated to the repair. I will definitely go back in the future for repairs and to buy computer or system related items. (Routers, drives, laptops, etc)

Brighton Betoit: My brand new PC was acting up, and it was really worrying me. Brought it in to these guys to see if they could diagnose the problem. They ran some tests that I would not have been able to do on my own and then... It just started working again? So yeah. They must be wizards.In all seriousness, I'm really glad I went to them. They've got the tools and patience needed to fully check out your computer for a very reasonable price. Customer service was on point; they really cared about my PC's well-being. They even asked me to check in once I got it home and tested it out.Patient. Trustworthy. Five stars.

Karen Downing: The Tech Shop staff are sooooo helpful, patient, and knowledgeable! They helped me through some urgent problems with printing accounts quickly and with good humor throughout. I really appreciate their people-centered approach to fixing technology problems!

Laura Mebert: Great experience; very helpful & speedy!

nivedah mitchell: try to be subtle with your racism next time. i went in to buy an apple pencil and was asked if i needed help which i said no (because i knew what i came for) your employee (male, brunette worked 3pm on saturdays) then proceeded to stand directly behind me, watching me and everything i picked up, making me very uncomfortable to the point i just ended up leaving. soooo if you want to be racially profiled and followed around, this is the place.

Saurav T: Very friendly staff. Always willing to help and resolve technical issues.

Joe Meadows: Overcharged without explanation

Anon Craiglist: BBBBBOOOOOOOOOO!!!!!!HAIL TO THE LAMEs$80 a rip, and your consultants are only as smart, as they can google.TRASSSSSSHHHHHHBBBBBBBOOOOOOOOOOOOOO!!!!!!!

Ian Danaher: Don’t ask them to fix anything. My headphones broke and, as a student, I thought their job was to repair products on their certain list at little to no cost, so I dropped them off. Service was confusing and longer than it had to be, like their system didn’t register I had an appointment in the first place.Two weeks later, they want an $80 service fee for diagnosing that they can’t fix them like they claimed they could, essentially wanting payment for letting me know I need to buy new headphones. I told them they could keep them and they threatened me with an extra “eco-waste” fee. Incompetent, greedy, pretty perfectly representative of other student services at UMich, like paying for lockers at the gym.

who onfirst: Staff was rude and unhelpful. They showed no interest in helping me fix my problem. They were not busy but prompted me to make an appointment later in the day. When I asked if I could leave my product with them until they could fix it, they said they would charge me $80 (not for the service, just to leave my speaker there). The only good thing they did was to refer me to "Apples & Oranges" in Nickels Arcade once I decided they didn't deserve my business.

Karthik Nagappan: Andrew and Matt were great! Thank you!

Jason: If I could give 10 stars I would!!! Run by a top notch team. GO BLUE!

Loyd Gitari: Excellent choices and service, complete with payment plans

Kolette Allen: They have all my Apple Needs. I have been purchasing all of my tech items from here for many years. Very convenient payroll deduction, no interest 12 payments. Can’t beat.

Victoria Frick: If I could give zero stars I would. DONT take your electronics here for repairs. Honestly, I would NEVER buy anything from this place ever again. My iPad was at computer showcase at the Shapiro library for weeks for a cracked screen. Staff was incompetent! Everyone was confused about how much it would cost to fix it. It was a mess. Please just go to the Apple store and buy AppleCare. Don’t waist your time with this place!

Mark Wassink: This would be the place to go if you wanted to spend $3000 of someone else's money on a MacBook Pro or an iPad without moving very far within the next day. Other than that, I'm not sure of its purpose

Matthew Meyerhuber: Zero stars if I could. The repair and servicing department is seriously incompetent. I waited two and a half months for a charging issue repair--during that time, they didn't fix the issue, and they broke components in my computer TWICE. Frequent delays with no updates. Employees Googling my computer's problems RIGHT IN FRONT OF ME. It wasn't a bad decision to buy a computer here, but never get it serviced with Computer Showcase.

Razeen Karim: Before I begin, I want to apologize for anyone who reads this after buying their item. Your experience and willingness to work with such a evil and pathetic group is admirable.For anyone reading this before buying an item from the store incarnate of Satan, please beware.My roommate spent 902 dollars just to receive a scratched iPad. Now instead of doing the admirable thing and simply exchanging the device, they looked him in the eyes and told him "we can't help you". The devastation on my roommates said it all.Please take caution before proceeding with your purchase and as they say in Latin "salvum manere amici mei".

Jacob Phillips: Pretty small selection, and it's in a wide open room. Don't be surprised if they don't have what you're looking for.

Woodrow Williams: Yes

Vincenzo Loffredo: Students of UoM can find desktops, laptops and all kind of useful tools both for phones, tablets and computers.The staff is very friendly and the prices are extremely competitive, thanks to student discounts.Moreover, here you are able to find computers to use for working and studying as well.

Roslyn Vern: My laptop keyboard got water damage and I took it here to get repaired. The employees had to send it to get repairs through Safeware, but it's been almost four weeks and I still haven't gotten it back. When I emailed to see if there was an estimate for when I would get my laptop back, I got no response. The employees mean well, but the service is so poor that I would take your computer somewhere else if you need repairs done.

Sandra Merkel: Called about recycling a printer. Great advice regarding giving it to a non-profit to use up the ink supply. They could decide to keep or recycle.

Maker Works: Incredibly fast response communication, delivery, and support. We can't say enough good things about this company and the people that work there!

Paul Pascuzzi: Always on the ball with the stuff I need - when I need it!

Nichole Jensen: MCS helps our office tremendously, MUCH easier than Amazon or any other office supply stores! Prices are great and their customer service is top-notch! It feels great working with a local company with knowledgeable people that can consistently deliver and even help with repairs and hard to find items.

Joseph Mlinac: Without a doubt the best customer service you can find! These guys truly care about fulfilling your needs. I highly highly recommend them for repair work or just general service and orders and everything in between! They will go above and beyond to make sure that you are satisfied. Thank you Chris, Jesse and Kyle for everything you do!

Irene Yeh: This is a local business that knows their stuff and cares about people and the planet. I just spoke with Kyle, and even when they couldn't help with the repairs I needed, he offered helpful suggestions and info regarding repairs and recycling. It's great to know I can come here to repair things and try extend their lifespan as much as possible.

carolyn cruz: Great, knowledgeable staff to work with in solving my problems.

lawrence pustelak: Was in need of a toner waste box for Dell printer. Called six locations and this is the ONLY place that seemed to know what I was looking for. They are fabulous. They have always been there to get me out of a jam. My office Tuscan Manor apts. Is appreciative of thier consistent courtesty and reliability.

Liz Audette: My color laser printer wasn’t working so I contacted Michigan computer supplies to work on it and Kyle came out 2x to try and fix it. Unfortunately HP doesn’t make the parts I needed so I bought a new one. Kyle came out and set up the new one and delivered new toner for me. The honestly of this company is refreshing. They aren’t trying to scam you out of money or sell you things you don’t need. This company has integrity and cares about their customers.

John LeDuc: Thanks for all the great help. I love you guys.

Roxanne C: Michigan Computer Supplies were so wonderful and honest about my printer. I had brought it in to be fixed, but Kyle contacted me and advised that it would not be work the money to fix it. Hard to find places that are so honest and up front about this, so I appreciate it when I do find places like this! Thank you!

Nicklaus Suino: I love the fact that I can call MCS, tell them what I need, and it's almost always at my office by noon the next day. If I have problems with my printer, Kyle comes out and whips it into shape. Awesome!

Tom McLinden: Beware of doing business here. They are severely lacking in ability to support the systems they have created. The workarounds that they devise fail and they have no problem billing for services. If you are alooking for support for your business LOOK ELSEWARE. This business is failing.

Valerie Sponyoe: I took my MacBook in after it wouldn’t start up one day. I paid the $80 diagnostic fee and was told the flash drive had gone bad. But I was also told that there was no way they could recover any of the data. I suspected this wasn’t true so I declined the repair and picked the computer up. My boyfriend just saved everything off of the computer with directions from the internet. If someone with minimal computer experience could do this, I do not see why a professional Apple servicer could not. I regret having paid $80 but am very glad that I trusted my gut and didn’t allow them to do any repairs or they would have erased everything doing the repair when the data was easily saved.

WENQING ZHU: The stuff there are very nice but, to be honest, kind of useless. They can’t give you any recommendations about technical issues.I will recommend you to go to the Apple Briarwood if you are in Ann Arbor, which is not far away from Learning Center LTD,and get professional help there.

Shubhashish Argha: Bad service. Not knowledgeable about repairs. Just go to a REAL APPLE STORE!

Lawrence Siden: Excellent and friendly service

Lucas Verran: Came in for a Mac power issue. Tried to charge me a $79 fee to run diagnostics after pushing a few buttons I had already tried. Then wouldn’t give me any price information beyond that. Then lied to me about how much doing diagnostics at the Genius Bar would cost. Save yourself the time and aggravation and head to Briarwood Apple store instead.

Eitan Paul: Great service!

Linda Albertzart: John came to the house and fixed an old IMAC. He saved us a lot of money and explained the issue and his fix clearly. Extremely happy with the results. Thanks, John.

Meredith Grupe: My laptop was having battery issues and they immediately decided to replace the battery instead of really looking into the issue. They didn't explain to me exactly what was going on and I ended up paying more than I should have had to. I'd recommend going somewhere else.

JC: If there were a 6th star they'd get it from us. I'm not sure where to begin to describe what a wonderful crew and place this is to do business with. In these days of impersonal, non-communicative "talk to us online only" service -- The Learning Center breaks that mold. First, they are extremely knowledgable and qualified in there field of computer repair, but more than that they are well meaning and sincere in their efforts to get the job done at the greatest value for their customers. They keep you informed of all progress, any issues, all your choices, and their best advise -- BY PHONE!!! Yeah, a company that actually calls you to keep you up to speed with the task at hand. The term "customer service" has become a bad joke -- an oxymoron in these times of computerized impersonal machines answering the phone and doing everything in its power to prevent you from actually communicating with a human being. Not here! You actually can ask for and talk to the tech working on your machine in real time. I can't recommend The Learning Center strong enough to anyone that still wants great, honest and expert service. All at a VERY fair price. 10 stars for The Learning Center, it's owner lorraine, customer service personnel including Tim and head technician/repair expert Michelle...and all others working at this privately owned and proudly run business.

Tamara Denby: If you want to overspend, go here.I brought my Mac laptop in for a battery replacement and was told the cost would be around $200. Since I knew the battery itself cost about $130, I felt this price was reasonable, and so I left it to be repaired. Five days later I received a phone call with the final cost. $350! Almost twice what I'd been told!The sales person had failed to mention the diagnostic fees and labor fees were not included in that estimate! If he had be honest, I would have gone elsewhere. Now, rather than losing my $80, plus having to pay additional fees to another shop, I'm forced to fork over the $$$ to get my computer fixed. I am furious!Do yourself a favor. If you need your Mac serviced and don't want to pay twice the price, go elsewhere!