Best Desktop Publishing Service Ann Arbor Near Me

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1. Staples - Ann Arbor

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· 86 reviews

2601 Jackson Ave, Ann Arbor, MI 48103

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Staples: what do users think?
Doris Moton: Office Depot’s on Washtenaw in Ann Arbor has the worst customer service! I’d rather drive a few extra miles to Staples on Jackson Rd. and get excellent customer service like I did today! Staples you’ve got a faithful customer. Thank you so much for such great service!♥️
Leann M: 11-Feb-23Husband returned to get a high definition scan. They could only offer it emails because they clearly do not know how to download to a USB drive OR download to a DVD like all other office places. They charged us $2 and couldn't even do that right. They sent me a pdf......I called, Joanne answered, and now I have been sitting on the phone on hold. Just got off with manager and WOW! Does not know the difference between a pdf and PFG file!!He actually told me that he told my husband about doing the scan and because my husband said okay, that he interpreted that as my husband accepted the work they did. When in reality, how would my husband know that they sent to MY email a pdf........ not a high print definition scan??DO NOT WASTE YOUR TIME HERE.10-Feb-23Tried to get a scan of 9x12 drawing. The 3 employees did not know how to use scanning machine, while all self scan machines are down.Train your employees to do basic functions. Your store should be embarrassed.
Jill Damon: I recently had 2000 business cards printed at the Ann Arbor Staples. There was a VERY SLIGHT problem with the way it aligned, but they reprinted it for pick up the next day and it turned out perfectly. Excellent and quick service. Thank you
Alli Hall: Always use this Staples for my print services. Great quality images and fantastic customer service from my print specialist Max and manager was also very kind Kevin is always helpful at STORE #1564! Thanks Staples
Glen Miller: I had some documents copied. Extremely well done. Julia was very helpful. Great place. Thank You.
Tim Marsh: Sad to say, the service isn't what it used to be. Empty store and employees too busy texting on their phones to assist.
john toniolo: Can’t use their own binding machines correctly.
Francis Esmonde-White: The store is clean, well stocked, the selection of paper products is excellent, and the combination self-serve and copy center services are very convenient. The self-serve copy machines provide high quality copies, albeit being a bit costly. The staff are friendly and helpful.I was slightly disappointed that the staff in the copy center didn't know how to help me figure out the correct page size for an engineering document. I ended up printing it out a couple of times until finding out that the preview function would have saved me the wasted prints.
Brianne Wise: If you make an online ‘same day’ purchase order, after 2 pm it’s not available until up to 8:30 pm the following day- a 30 minute window before the business closes. In my experience, if a ‘same day’ (after 2 pm) order is delayed 24 hours + after the order is placed, you won’t get any notification of the delay.My recent print services order turned out horribly. I received a follow up call on my order advising there was an issue with my image that wasn’t detectable when creating the order or on Staple’s end but was resulting in a distorted product. I’m promptly complied- supplying 2 alternate images. I never heard anything back and assumed the issue was able to be resolved. I called to follow up on my order’s at EOB on the order’s guaranteed date and learned it would not be available for pick up until the following day. I also learned that there was an issue with one of the printers, resulting in a delay for my order and others.Customer service was okay. I sincerely appreciated the initial call informing me of the issue but I’m left wondering if I ended up with the initial botched order- I can tell from the images that the ‘back up’ I supplied was not used.While I recognize that quality can be subjective, a print shop should have foresight as to what is and isn’t worth a customer’s money. I wished I would’ve be contacted, informed there was an issue with my print that would impede it’s quality and been done with it. I would’ve been frustrated that my order couldn’t be completed but thankful that I didn’t waste time and money. In reality, I waited over a 24 hour period for a same day, time sensitive, order that was meant for the garbage. Now I’m taking my order and business to another local shop in town. I won’t be back for business again.
Judy Dawson: I like shopping at the Ann Arbor, Westgate, Staples store. The staff are friendly and helpful. More so than on my previous visit. A sales associate David R helped me, he was very knowledgeable about the products. I purchased an hp computer. Both David and the Lady at the help desk were both pleasant and helpful. This store is easier for me to come too
Pennie Bailey: So I went in early Labor Day looking for a printer for my boutique.After waiting for assistance, the two people helped we were not knowledgeable about anything I needed, both the associate and tech were over talking and cutting me off not listening to what I needed, which led me to buy a printer I couldn’t even use.After working with the printer at my store for over 2hr, reaching out to hp virtual assistant I became angry and frustrated, I called the store.I was helped by David J. He was very knowledgeable and gave me a lot of reassurance over the phone which led everything to being ok.I went back to the store, he asked what I need the printer for and what will I be printing, I told him barcodes , he led me to 3 different printers that would assist me. He also educated me on the Avery labels and the different between ink and laser. I needed up buying the most expensive printer only because I’m able to get 5000 pages worth of ink vs 200-600 with the other printer.He taught me how to change my ink cartridge and how to handle the toner pump.If anyone in there needs a paid vacation or a raise it would definitely be him.I didn’t feel rushed or shooed with him.He even repeated himself and reworded statements and gave analogies to help me understand things better! He also recommended the 4 year warranty which At that point he had my trust so it was sold!!David J saved this customer!!!!!
Toni Sabbouh: really helpful staff, but the store needs reorganization as their products are all over the place...
iKington: Wonderful. A very professional and helpful tech guy called Alex was very helpful too
samantha burke: Staff is helpful and kind! Place is clean, they have a lot to choose from, and whatever they don't have you can do an online order for it and I'll have it there very shortly!
Germaine Byrd: Torri at the register was amazing and made feel like i was the only customer there. She deserves a pay increase or award or something
Jennifer Goodlett: We are from out of town and needed a fair amount of pages printed. Jake went out of his way to help us! It was very much appreciated! Thank you!
BombTheDodongo: Went in to print off a resume' for my interview. The first self print machine screen wouldn't work. We were told our infromation was removed and to start over on the second one. We did but then the machine refused to access our Google drive files. By this point we had wasted our spare time before the interview and had to leave. Was told we wouldn't be charged from the second machine either and we were. I only didn't give a 1 star review because the customer service was really nice and I felt she was actully sorry the machines kept acting up.
Miss Breedlove: Its an office supply story, little pricy but what do you expect from a store with no real competition in the immediate area.
Robin Meinicke: Everything you could ever need for your office.
debra Herrst: Great
Favian Saenz: The management at this location is terrible. After asking for one product, she dismissed my request stating it wasn’t in store yet without even looking. After checking inventory online it designated that it had 4 in store. They asked a gentleman to look and he hardly moved a notebook to look in the overhead storage. The manager then came back stating that it was on a back pallet. Could it have been found with more effort? Possibly, but the team here didn’t even try! Where is customer service nowadays???

2. A2 Hosting, Inc. - Ann Arbor

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· 2226 reviews

2000 Hogback Rd #6, Ann Arbor, MI 48105

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A2 Hosting, Inc.: what do users think?
Yuri “Jvs”: The best evaluation of the A2 hosting is that I have no problems with my site. It's always available
Marty Dawson: A2 is quick to answer emails or phone help. They have thoroughly answered my questions. Great service!
Greg M: Overall the service is good, I migrated my NodeJS app from Heroku and went through a few hurdles which is expected as they are different hosting providers.On the last few blocks I have contacted the 'guru' team who advised me that I haven't got enough memory to compile the 'build'. They also mentioned that I would be able to do it with pricier plan.I ignored it and logged in to my server through ssh and successfully ran the build command. It turns out that the cpanel terminal doesn't handle that much transaction, not the server nor the plan.I'm a bit upset that I was advised to upgrade my plan from £15 a month to something more expensive when my plan was good enough.It was only that one interaction which was negative, the rest of the guru team is fantastic.
Steve Sr.: Excellent customer support. Great at communicating regarding any issues.
Larry Stephens: I have had a very good experience with A2 hosting. Very reliable and fast web hosting. All problems that I have had were due to my lack of experience. Support has been extremely helpful and courteous. I will keep my websites hosted through A2 hosting. I would recommend their hosting to anyone.
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D. B.: Easy to deal with, good price for services offered, responsive support. Well done and thanks to the A2 team
Al - Qasim: Best hosting services
Szca: please google add option to be 0 star , could any one imaging that i asked to reset my account security questions as my account has been stolen, filed a support ticket and then receive emails for verifying my self asking questions i am telling them its not me who change it, and if i am not providing the answer as its showing on account after been changed they tell me sorry we cant proceed restoring the account !!!!!!!!!!!!!!!!!!how the hell should i restore my account if stollen and the account data been changed ?.very poor experience full of regret using it
Biova Nakou: A2Hosting is the best hosting service I have ever experienced. The greatest about them is their customer services. They rock every time. Do not trust me, try it for yourself
Deals ndeals: Excellent service
ibrahim abdullah: A2 Hosting My rating is 5 starsBecause your company is great during the excellent technical quick responseAdd the rest of the servicesYou are greatthank you
Diego Carvalho: I was a customer of another provider for a few years and every time I tried to get in touch or had a problem with my pages it was a pain. I decided to switch to A2 Hosting and have been satisfied ever since. This year I renewed my tri-annual plan and, in addition to the careful customer service, I would like to highlight the speed of the servers. I never had problems with sites down or slow to open again. If you get a good price promotion, don't think twice and join the A2 Hosting team. You won't regret it... I hope that in three years I'll get a promotion to renew for another three as well. :)
Janko Kosi: They promise 99% uptime and tell everyone how reliable their servers are. Well the servers my websites are using have been down now for the third day and still no fix. A2 apologises and says they are working on it, but what kind of company needs 3 days to fix this?? They are costing us thousands of dollars in lost clients and destroyed SEO rankings. Go elsewhere if you don't want to hurt your business. We have some sites on siteground and the speed is 3x faster and never had any downtime problems.
Stephen Mitchell: These guys tick all the boxes for me - so 5 stars. Litespeed servers, server-side image optimization, CDN integration, and all. 4 CS bullets are included.I don't like to poke around server stuff, but these folks go where I do not dare. A big resource for this 1st year content guy posting from a far-flung spot.David P. was very professional & responsive. Support overall so far has been a pleasant surprise after my experiences with B*** & H**** level hosts.
Tien Do: Support team is very helpful and kind
Mohammad Abu Laban: هذا الموقع ممتاز في جميع النواحي السرية وسرعة الدعم والتفاعل المباشر في اي موضوع
David Spyres: So far a great experience! They moved all of our websites over in a very timely manner and the one issue I had so far, tech support was able to direct me to a solution within minutes!!! Overall....10/10!!
Om Youssef: Thanks you for solving my problem
Yavor Kirov: Great hosting! Great support!
edwin cristian castañeda huertas: Excelente servicio , atención inmediata y su soporte es muy bueno.. recomendado

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