Best Ferrari Dealer Ann Arbor Near Me

Ziyi Lin: BEWARE!! The dealership will say any lies just to have you buy the car, and once you walk out of the door good luck trying to get them to take any responsibility for anything!Bought a car from them based on their multi-point inspection report stating that everything, including suspension components, were inspected and “OK at this time”. Within 5 days of taking delivery warning lights came up, car is slammed overnight, and noises coming from the suspension. Now I am facing a $5,300 bill for leaking suspension and worn out compressor!I have bought cars from other Porsche dealerships in the past and their report for the conditions of their cars were always comprehensive and truthful, any issues that might need future attentions were detailed and made clear to me. Suspension damages like this do not happen overnight. Service department from another Porsche dealership also confirmed that these are something that should’ve been noticed and conveyed to the customer during a multi-point inspection.I’ve already contacted the management trying to work something out with them. Not only did it took almost a whole month before I was able to talk to someone, when I finally was able to talked to someone, the manager was extremely unprofessional and impatient. I could hardly finish any sentences before I was cut off. In short they deny any responsibilities and basically said “suck it, you bought the car so too bad anything broke”.It seems that not all Porsche dealerships are created equally, some take pride and responsibility for what they sell and some just want to make a quick buck. I was misled by the untruthful depiction of the car’s condition and who knows what other issues lurks underneath the car.So just be careful, a “Porsche” on their door doesn’t mean they will adhere to the standard of the brand. In this case they are just like any “yo-yo” dealership: lie to you to get you to buy the car, and you get bent over with a car that require massive repair bill.

chris hicks: Brought my wife's Panamera in for its 1st service. The Service center was accommodating and provided a loaner for the day. We had been quoted a price before dropping the vehicle off and they let us know that the service was actually cheaper then expected so our finale bill was less then expected. Very honest. We will definitely continue to use them for the life of our Porsche ownership.

MarkaPhotog: I cannot say enough good things about this dealership. I've NEVER bought a car here, but they've always treated me well. When I was going for cancer treatment at UofM, I was 20 years old. I was in sweats and scared to ask for a brochure (I am autistic), no one knew, they just treated me with respect and kindness. Since, 20 years ago, I'm still treated with that same respect when I go take photos. I own a used Porsche I refurbished, and always get parts from them. Trust me, no other dealership is as amazing as Porsche Ann Arbor.

David Brown: Absolutely top notch. Phil in service and Eric in sales are true gentlemen. Best dealership in Ann Arbor. Best cars, too....

julie clarkson: They are hands-down the best Porsche dealer I dealt with in the greater Detroit area. The first Porsche dealer I talked with and test drove were pretty douchey considering I don’t really look like the typical Porsche driver and was able to pay cash for my car, plus they made it seem it was near impossible to get a hybrid. The A2 dealer was not like that. They were willing to make a deal, and kept me up-to-date on the status of my vehicle plus went the extra mile by delivering my vehicle at home during Covid and adding extra special goodies just for me. JP and Barry were great to deal with. Highly recommend.

Thomas Ogar: This is an outstanding dealership. Barry Strecker has treated my spouse and me very professionally and courteously and has made our dealings with Porsche Ann Arbor a real pleasure! Thanks for the great experience!

Yi Fan: I have a lease with this dealer. Moved to other state and need put front license plate but cannot find bracket in the trunk, which is supposed to be with a new car. I called the dealer twice to ask to ship one to me. Although both time, people in the sale department said they will ship one to me but never happened. Is this what a Porsche dealer offers to customers?Update: my sales gentleman Jay sent the bracket shortly after my comment. It appeared he was not in the office when I called the dealer. I appreciate the promptness of the dealer management and Jay to help solve the issue. But I still think that other sales rep who promised me could do better.

Shirley Wheeler: The service for the recall on my 2010 Porsche was great. While there I asked for car floor mats which had to be ordered. I was told that when the mats arrived I could pay to have them shipped to my home. It's been 2 weeks with several calls made to the dealer and message left with no return call. I guess that means that I need to go somewhere else to order my mats. Thanks for the service.

Mark A: Phil and Nick in service were great! They repaired my 2015 911 turbo which had a vibration issue that two other local dealers could not fix. Top notch customer service. I would recommend this service team to get your car fixed right the first time.

Doug Schantz: I bought my Cayenne at Porsche Ann Arbor and have had it serviced there ever since. Phil Kaiser, the service advisor, and his team are great to work with and have done a consistently great job with my service needs. Everything is explained well and done right the first time, scheduling appointments is convenient and I get right in and out, into a Porsche service loaner. I couldn't be happier.

Weijie Sun: I was going to buy a new 718 boxster, the attitude of the sales was not very good, maybe he thought I couldn’t afford the car or because I am just a Chinese student ? I drove my BMW that day and after I told the sales I have multiple luxury cars, the attitude became a little bit better. I swear I will never buy car from here.

Marc OBrian: Friendly service with a loaner car. Very good with communication during the whole process.

Tom West: I can't speak for the new car sales, but regarding the service department, they are fantastic.The communication and work has been absolutely first rate. The dealership and service entrance is quite nice and they have been nothing but great to me.The service writer is one of the best I have ever worked with. Great job and thanks to this company!

Solomon Durham: I'm just a 14 year old kid who LOVES cars.I was very impressed and thankful to the worker there,I was not even there to buy a car,yet he was still very friendly,he even let me sit in all of the cars in the showroom!Thanks Porsche Of Ann Arbor,Hopefully I will be back once I can drive to buy a car;)

David Golovoy: Jay Douglas was very patient and helpful as I spent nearly a year looking at and test driving several new 911s, including base, turbo, and GTS models. Although I ended up buying a certified used turbo from out of state, I have great confidence in the sales staff at this dealership and would not hesitate to buy new or used from them. A good friend of mine purchased a used 911 from them and was very happy with his experience as well.Since purchasing my turbo, I have had two non warranty service experiences with Porsche of Ann Arbor. Both wear somewhat unusual requests, including steering wheel swap and deactivation of the power steering plus feature. The dealer had not done either of these before, but the service manager, Phil Kaiser, and the service technicians spent a lot of time to do the jobs correctly without overcharging me. The steering wheel swap and reprograming took around 4 hours. From what I read on porsche forums, this is about average time for a dealer that has not done it before, and people where generally charged for the actual time spent. Porsche of AA charged me book time of 1hour.I feel fortunate to be a Porsche owner, and very lucky to live near such a great dealership.

David Higbie: Highly recommended and a refreshing change from other local dealers/brands who shall remain nameless. From the first phone call, to the test drive, ordering and now into the service phase of Porsche ownership, the people I've worked with (Jay and Phil) know their product and how to treat clients.

Daniel Mayo: I bought my first Porsche, a 16' 911 2S from this dealer. I can't say enough great things about the experience. Jay, my salesman, showed outstanding customer service to the end. Jay is highly responsive (he responds to inquires extremely fast) and I can tell he clearly cares about me as a client. He always does his best to get you a good deal.I can't see myself looking anywhere else to get my next Porsche...in fact, I am trying to find a way to get a 911 Turbo S from him, and hopefully down the road the numbers will work out for me!!

Michael Tang: Awesome dealership! Highly Recommended! Right away I was blown away by how friendly everyone was. We were very meticulous buyers, and Eric our salesman was very focused on helping us get what we wanted rather than just selling us a car. In the end we ended up getting a car that was already on the lot. The sales transaction was one of the most pleasant interactions we've had buying a car. We were given a very fair asking price and everything was completed efficiently. Overall, we were impressed by the quality of service and are looking forward to picking up our new car.

Michael Ledbury: I drove two hours to see a 14 year old vehicle that does not fit the inventory primarily sold. Despite this, I was the first interested potential buyer (out of eight apparently) and also have significant knowledge regarding the pre-owned automotive industry and wholesale values. Germain Porsche wouldn't disclose the amount they purchased the vehicle for and the sales manager was not in sight (I was the only non-employee there). So basically, since I was the only potential customer, wouldn't a true leader be grateful and express his appreciation personally?? In addition, Germain Porsche said they made a mistake offering a price too low and that it will be raised several thousand dollars the next day!!! This is a franchise dealer representing a company obsessed with perfection and satisfaction!!! ALL THEY CARE ABOUT IS YOUR MONEY!!!!

James Rockford: I have a 1963 Porsche 365B and these folks have helped me and gone out of their way to locate hard to find parts now on two occasions, THANKS

Ronald Benson: Very professional and efficient service. 5 stars in every way.

Charles Yocum: Working with Kevni Asani was a pleasant experience. We bought a new GLC 300, and Kevni was able to find right car, provided helpful information on dealing with various technical aspects of the car, and made sure we were satisfied with the outcome of our purchase experience.

Andrea Adams: Found what I wanted. Met with Liam and drove it. Loved it. Bought it. And the love story continues.

Rachelle Gardenhire: My experience at Mercedes Ann Arbor with Susie and her crew was exceptional and very personal to my individual preferences. The experience exceeded my expectations. I am so pleased with my SUV! Within a few days my sister just had to experience the fabulousness. She purchased a SUV too!Thank you Susie and Mercedes of Ann Arbor

Dino Candela: Dina is the very definition of a used cars sales person. Lie, lie, lie. Deny, deny, deny. Avoid this dump and Dina at all costs. We have bought our first and last Mercedes. #lemon

Benjamin Bouchard: Susan was very responsive, knowledgeable and helpful through the process of buying my used vehicle. I look forward to the opportunity to work with her again in the future.

Andrew Tipton: The Mercedes-Benz of Ann Arbor service department is consistently the best compared to any dealer I have experienced in over 30 years. In my opinion, Shawn (from the Ann Arbor Mercedes Service Department) is the best in the business.

Cooper Marody: If you are looking for a new car ask for Mickey! Very helpful and patient

Kaylee Goretski: Mickey was fantastic! We were in search of a New vehicle and he couldn’t have made the process smoother.Mickey spent hours with us looking through every option, we made him pull around several vehicles and he did not get annoyed with us haha. (interior color, exterior color, etc.).He was patient and kind through it all. We are so excited about our new vehicle!

Kathleen Wade: Mickey was personable, professional, and made buying a car a great experience. Who knew it could be that way?

Marko Saicic: Susie is one of the sweetest and most diligent car sales woman i have ever worked with! She really cares about her clients and works hard for them to feel satisfied. If you go here ask for susie!

Azadeh Alimoghaddam: Hello,I got a flat tire on the road. I was close to Mercedes Benz of Ann Arbor (about 10 miles away) so I gave them a call. The lady in services who picked up the phone was NOT helpful at all. She said they don’t have my tire and they can have it tomorrow but they don’t have time to fix it for the next 5 days!!!! Ridiculous!!!! She even didn’t tell me about roadside services and free towing to the dealership and the Uber voucher that they give. I also asked about the recall on my car and she said I the recall was already closed which was not a true statement.She made me feel bad. Not helpful whatsoever.I contacted Mercedes Benz of Novi which was about 40 miles away and received a five star service from them! Never going back to Mercedes Benz of Ann Arbor.

Adam Roy: From start to finish I worked with Liam Greene on my recent custom order. He was incredible to work with, helping me understand the order process, keeping me updated through the entire process and when to plan for delivery. Liam was the complete opposite of what I thought a car purchase experience was going to be. He listened, didn’t assume, and no pushy sales person style. I will definitely be buying future cars from Liam, as he made the entire experience a memorable one for me. Thank you for such a great experience Liam. You took your time to walk me through everything, always with a friendly and kind attitude.

Kathy M: I cannot believe how frustrated I am with this dealership. I purchased a brand new 2023 GLC last week from the dealership. I picked up my new car and after 10 miles of driving, the tire pressure warning was on. The next day, there was another warning saying "Cooling system malfunction. Service requested". I was able to smell something was wrong. I had to send my car new car back on day 2. I cannot believe this is a new car with full inspection. I called the dealership and expressed my concern about this new car. The dealership cares nothing about their customers. They were trying to downplay everything. They said that it is so normal for new models to have malfunctions. Excuse me? Are you trying to talk people out of purchasing new models? Then why did not you say that when you tried to sale the new model to me? They are so nice to you to ask for more money. But once the contract is signed, no one cares about the customer experience. I wouldn't recommend Mercedes-Benz of Ann Arbor to anyone.

Geoff Patterson: This is the third vehicle I have purchased from Mercedes Benz Ann Arbor in the past 12 months and the 5th vehicle overall. I can't say enough about the integrity of the organization - there was an issue with the my initial purchase and they truly worked with me to get things back on track. From General Manager Dan Wilson to the AMAZING sales professional Susie Arrow, this dealership is unparalleled in the industry. The just focused on making things right, I can definitely say they did that and more. I am a customer for life (driving past 4 other dealerships to get to MB Ann Arbor)!! Can't say enough about them - truly first class!!!

Laura Salome: Excellent service on my Metris. Friendly providers. Definitely will be back

Helen Girotto: I just bought a used car in Mercedes of Ann Arbor, and so far I`m really glad about them. I didn`t buy a new Mercedes, nor an expensive used one, I might say was one of the cheapest we would find in their store. Even with that, they provided the best service! I went there with a pre-approval loan from a specific bank, and they were the ONLY dealer in town that tried to find a better deal for me in other institutions. I need to mention specifically Kevni for his patience and attention to detail with us. Our timeline to get a car was really tight + some other issues. He didn`t try to convert us to a brand new car or lease as others did with us. He just listened and helped. I hope this car last forever with us to make this review even better.

Angelo Spagnoli (Aspag): Great service been going there for over 20 years

Rod Sorenson: Fast, friendly and efficient. They make you feel special!

Mayco Bojaj: Never again

Zhu Shen: This is specifically targeted at the service department.Got 2023 Volvo XC60 in Sept 2022. The first malfunction was in April 30. The battery drained for unknown reasons while parking. The service rep said the issue I am bringing up was my fault. He said "Because I did not keep my key away enough from my car while parking. Therefore, your battery drained."The second malfunction was in May 30, 2023. The AC system completely failed suddenly. The service rep said they have no time to inspect the car before June 14, 2023. Two weeks without AC.... It is outrageous....

Noreen De Young: Great experience with Sesi Motors.

Rebecca Turner: The team at Sesi motor is unbelievable. They are thoughtful, courteous, and informative. Joe Sesi has done an unbelievable job, training, his whole staff, how to conduct business and how to treat others.

Said Farah: I wish to write to you to state and to share my view that Lincoln Sesi Motors are the absolute best car dealership in Southeast Michigan in both my opinion and in my experience.As the owner and operator of a small business service, it has been absolutely essential and crucial to me to have my vehicles working at all times. Moreover, should there be, or, if there are any vehicle problems, these problems must be identified and fixed as soon as possible, to minimize any inconvenience to both my business and above all to the clients of my business.Such a shining business example of great human beings, fixers, problem solvers and great customer service providers is Lincoln Sesi Motors. Since 2006 I have been their customer and they have never failed me. Once they identify your car problem, they fix it as soon as they can and make sure that you never have that problem again. Furthermore, if you are inconvenienced by the momentary lack of a vehicle, they will loan you one for your use while your car is being repaired. In addition, their loan car is always one of the latest market models so that you are always ahead in your game despite your car being repaired.In passing and in tribute to the wonderful customer service I have received, I would like to nominate Lincoln Service Manager Ken McManus and his assistants Brian Rothermal and Brenna for their kindness, friendliness and unyielding personal and professional dedication to repairing my vehicles in spite of challenging car repair issues and difficult time constraints. These folks are amazing and they always go beyond what is expected of them in delivering impeccable, flawless and excellent customer service. Words are insufficient to commend and praise them and their business Lincoln Sesi Motors. I endorse their business and their service unreservedly and without reservation and recommend their business to all vehicle owners who experience vehicle difficulties.Yours sincerelySaid A FarahOwner and OperatorReliable Airport Service LLCAnn Arbor, MI

William Pielemeier: Excellent car dealership. Great service department.

Prosperous One: I continue to receive excellent service from Sesi Lincoln Motor. My next purchase will be from Sesi again.

Charles Chapell: Great Service as always!!!

mort hirshman: once you walk into the dealership. you are treated like family. nothing but can i help you. they are the best dealership i have ever been in. i have bought cars from the same salesperson for 35 years. will keep buying all my cars from them.

Virginia Beckley: Thank you Dan Tolly and Alex Kassab for the exceptional and professional service with the 2022 Lincoln Corsair!

J Johnson: Purchased new tires. They picked up my vehicle, left me a loaner, and dropped my vehicle back to me when work was completed. Always receive excellent service with Sesi.

Noah Krichau: Wasted an afternoon at Sesi Motors. They offered me $2,000 less than most dealerships on my trade-in and then had the gall to say that they do not finance below $7,500. Sorry that I do not overextend on purchases. Darin did not seem to care if I bought a car or not. He didn't give me his card or ask for my info before I left. They are also closed on Saturday and Sunday. Am I supposed to take off work to buy a car? Unacceptable in my opinion. I will not be returning for service or sales on my personal Mazda 3.

james george: Leased my new 2023 Lincoln Navigator "Black Label" from Sesi Lincoln last week. What a beauty and what a ride. Everything about my experience has been great -- the interaction with the dealership, the quality of the car, and most importantly, the joy of the ride.

Raymond Miles: I've worked with Sesi over 30 years in which I'm very pleased with the professionalism and kindness of the staff. I also love the Lincoln experience - wonderful vehicles!

April Gago: The entire Sesi team was professional and helpful. We love our new Aviator hybrid.

noel derr-johnson: Great service team!

Chino Connell: Always great service from Sesi Motors!

Antal Zambo: I’d been searching for a car for over a month and getting increasingly frustrated with terrible/shady used car dealers so I was very grateful for the experience I had with Sesi. They were very helpful when I called regarding the vehicle I wanted and even let me put a deposit down on it so no one else would buy it before I had a chance to look at it. And they went above and beyond what they needed to do, the salesman came to pick me up from the bus stop as I was coming in from over an hour away (thanks Bob!). Got a great deal on my car and they took good care of it at the service center before selling it to me, would definitely do business with them again.

Glenn Remote: The are the BEST! This has been my 12th or 13th Lincoln. They do everything right.

Jonathan Schweid: Awesome to work with. Thanks Dan for taking such great care of us and making the purchase of our new Aviator an easy process.

Khalil Hassan: Nick Scott was awesome.

Stephen Johnson: Brought my old used car in and they made a fair offer and purchased the vehicle in just 15 minutes. I had a great experience here!

John Rózsa: A great, seamless experience.

Ayoub Issa: Came to Cromax and Sami and Ali were glad to help me out. They weren’t pushy and recommended the right car for me. Had a great experience I definitely recommend Cromax, they are family owned and good people.

Inés Sotelo: These guys are great, I owed them the review. They helped me sell my car last minute before leaving the US and they did not want to charge me. They were really helpful and supportive. I really recommend this place!

fred cantona: Bought my 2018 Camry SE from them. Sam is very professional and provided excellent service. Very happy customer. Highly recommend this place for your next vehicle purchase.

Jack Laraway: Horrible business practices. This dealer and their management staff are SHADY.

carmello: They sell amazing cars! You won’t regret it. Great customer service.

Vaishak: They came to my home to see my car and given a fair price.Sold the car in few hours .

Breannah Nikora: I was looking to sell my jeep and Sami seamlessly supported me with that!

Rael Clark: Great and fast service. Came in to get a headlight changed while the garage was full and they moved cars around to get me on my way quickly. I’ll definitely be back

Ghassan Issa: Best used car dealership in Ann Arbor. After being turned down from a few banks the young lady “Nada” was efficient in finding me the proper financial institution to get me a car loan. The car was affordable and extremely road worthy and reliable.

Adam Lee: Nice people honestly beyond nice. I won't go into detail but they do right by their customers

John Gillespie: Didn't seem to be interested in selling anything.

Robert Gilbert (Bob): I went to Cromax with a limited budget and a specific car in mind that I found there on CarGurus. The owner, Sami, was very friendly, courteous, and professional. I was able to negotiate a fair price for the car I wanted. He even went out of his way to help me when I had a card issue when it was time to pay. They have a great inventory with plenty of variety. I highly recommend looking to Cromax for your next vehicle purchase!

darrel james: Bought a cruze from here didn't know it had an after market engine in it.... the inspection people should have pointed that out but didn't. All four tires had plugs in them and had to be replaced.Seemed to be a hassle to get the spare out of him.All kinds of cooling issues... had to replace fan, thermostat,sensors etc...and now a blown gasket and I only ever put full synthetic oil changes in it.Car didn't last a year after putting well over four grand in it.... had two engine oil leaks that had to be fixed as soon as I got it etc...nothing but a 7000 dollar problem.

Sam Dilworth: Great price for a reliable car. It helps to get the VIN and run a $40 CARFAX report from home before purchasing. Extremely professional staff.

Gami Lannin: What can i not say about my experience with Sami and the staff at Cromax Automotive. Originally we went in for one car it had been sold. I kept asking what about this car? And he was straight up with me and told me no. Not that one. I really appreciated his honesty. Needless to say he had a vehicle that was perfect for me. I left with my new car. I totally recommend Cromax Automotive to anyone looking for a good used car. I will definitely be spreading the good word on how great everyone and everything went. Your A+++ in my book

Bay Lee: When I took their car to do the pre-purchase inspection, the mechanic suggested me not to buy a car from Cromax, they don’t have a good reputation around town. And the car was totally trash.

Shawn Smith: Sold my car to cromax,it was quick and simple.sami helped me out and made the process of selling my car easy.I recommend cromax for selling or buy a car

Ricky Yoo: Great service and easy process. I sold my car for a very fair price when other dealers were offering much less. Highly recommend!