Best Jeep Dealer Ann Arbor Near Me

Scott Katke: Dropped my car off for service. Made appointment and everything. After a long wait, got it all signed in.But that's the last I have heard from them. I have avtext number but they don't respond to it. I called and left message. But they don't respond to it.Now all the calls just go to voice mail.I don't know what's upbwith my car??Customer service b is just a thing of the past...

Nico Alvarez: If you come to this dealership, don’t give your “time” or business to Mike Gardner, after I had driven an hour to look at a vehicle, he just said “I’m not going to waste my time or yours, it’s just not going to happen” and didn’t even bother to show us and you should’ve seen the look on my girlfriends face after she had been so excited to see this vehicle that wasn’t even presented to us, we didn’t feel very welcome with our visit today, don’t recommend Mike

Jenna Fisher: Don’t ever work with Michael Gardner (“Mike”), he was very judgmental and didn’t even allow us to look at a truck of interest after driving all day to get to that dealership just to see it. Asked about financing and he completely shut down our options of how we could work it out. Very pessimistic. —-You’ll never sell vehicles to anyone with that attitude in my opinion…In his own words “I’m not gonna waste your time and I’m not gonna waste my time, it’s just not gonna happen” ——Even though we drove to this specific dealership to see a very particular truck (that we couldn’t even see with the doors unlocked), he basically brushed us off just to look at the truck outside with no care. Having our hands to the window just to see the inside of the truck from the bright sun and then leaving 2 minutes later. He was careless for us and certainly wasted our time after having interest in a car. Very rude and honestly upsetting.—- Poor Service from Mike Gardner

Jean Cain: Timely, knowledgeable, and courteous staff makes purchasing a vehicle an enjoyable experience.

Elephant Miracle Miracle: THEY SOLD A CAR DEEMED "DANGEROUS TO DRIVE" BY THE MANUFACTURER. The bad reviews will give you an accurate description of this dealership.This car should not even be on the road after being told that it passed all inspections and there was "nothing wrong with it." They did not care that we could have had a major accident in this car. THIS DEALERSHIP SHOULD NOT BE SELLING CARS. The location manager got defensive and hung up on us when we brought things to his attention. The sales manager Tony and the salesman Sean have done nothing to resolve this issue which is illegal for a dealership to sell a car.deemed "unsafe to drive." IF YOU DON'T WANT TO BE TALKING TO YOUR LAWYER over a car purchase, don't buy here. If we could give "0 stars we would. They obviously don't care about the customer's well being or in this situation, life.

Amy: The sticker description of included features was ambiguous. When I did not receive what I thought was included, I called and asked to speak with management. No one returned my call. When I finally received a call, the manager yelled at me and wouldn’t let me speak. I asked to speak with a different salesperson who was more knowledgeable about wranglers, he was very kind and explained the situation, however, in my all of my Jeep purchases, I have never been treated so poorly.Had the management been knowledgeable and been able to explain the situation without berating me, or having to google the answer, I would have been less upset. But this wasn’t my first Jeep wrangler, and his “mansplaining” was unwarranted and inaccurate.I spoke with the General Manager who assured me that he would call me back the same night, or the next day. 1 week later, I hadn’t received a call from anyone, so I reached out to my salesperson. The general manager then called me back and said he had “meetings” and that’s why he didn’t call me.I will never purchase another vehicle from this dealership. I’m tempted to switch to a ford bronco.Edit to add: I spoke with the General Manager, who was dismissive and said he’d never had problems with that manager (who was new) before. And then told me,”I won’t be held hostage to a survey” when I expressed my opinions.I can’t reply to the response given by the dealership, but I assure you, I spoke with the General Manager, and he was not helpful. I am currently reaching out to Stellantis for resolution.

Richard Thomas: If you need a vehicle, new or used, see Ken Javor at Suburban Ann Arbor. Very helpful during the whole process.

Nathan Rumler: 10/10 will recommend these guys over anyone. Jason Stoner specifically is a great salesman, father, and friend. These guys will make sure you’re taken care of and leave with exactly what you want!

Simer Bhalla: I just bought a malibu 2020 by them and it was one of the best car buying experience i ever had. i live 1 hour away so we did everything online and when i got to the dealership they made sure everything was ready not just wasting my time. Sean was best part of the deal. he was great and took care of us with kindness. when i am in market again i will make sure to come here and get it from sean. he’s just not selling u a car but he actually cares for u.

Joseph Jefferson: Great! Dealership many options. Jason was a big help took every step with me to make sure I get the car I want speaking from someone out of state great experience definitely recommend.

Cathy Scholler: Jason stoner was extremely helpful and found the keep of my dreams

Mike Biddle: Impressive and patient online parts department staff! Thank you for helping us get our 2004 Wrangler Sahara back on the road with Mopar parts at a fair market price!

Rakesh Halder: Jason helped my sell my car for a very good price. The process was very smooth and I’d highly recommend this dealership.

Owen Dorsey: While I didn’t end up buying a vehicle from Sean this time, I hope that I will be able to in the future! He treated me with nothing but respect, kindness, and enthusiasm. I’d recommend Sean to anyone in market for a vehicle.

James Parke: Went in for an oil change, advisor said they stop taking oil changes two hours before closing. Unprofessional, has my losing faith in all local Lithia dealers.....

AJ Collins: We lucked into getting the “new” guy Ryan Armstrong and it couldn’t have went better. Didn’t come across as the “predatory” type and we didn’t feel forced into anything. Would definitely and have definitely recommended him already. One of the good ones.

Maria Morano: Received lots of information. Great experience.

Andrea Carroll: Suburban CDJR in Ann Arbor was amazing! I bought a 2023 Jeep Wrangler Hide Tide on May 5th and they went above and beyond for me! The whole process was smooth and enjoyable thanks to Sean and his team. I would highly recommend going to Suburban for your next new vehicle! The people there are amazing!

Kevin Deitz: Took my Gladiator in a few weeks ago after work and found out they limited their hours for drop in oil changes. I missed the cutoff but the service guys were kind enough to provide the service anyway. I was also in a few days ago to purchase my Jeep after leasing for 3 years. Mike G. was very kind and helpful through the process.

Diane Dobbs: I am a high anxiety customer, after letting David B. know was very accommodating, gentle and kind. I bought a Ram Promaster 3500 and I love it. Aric in the warranty department was very informative and gentle also. I will definitely come back!

Rose Giacalone: Dominic is always very helpful whenever I come in and he got me in and out on a timely manner on a oil change.

Kimberly Pomeroy: Hassan was informative, efficient and polite!

Chris Jarjosa: Always the best. Steve Demers, Ben Heusel, and Chad Hively are the best in the business. I’ve been a customer of Cueter for 17 years. No reason to change.

Nicole Brown: Always a great experience!

Steven Mckeen: we've bought a couple cars now from here and everytime they have been excellent in helping me find what I need.

Alyssa Eppler: Quick, fast, friendly!

Barbara Cox: Shelby was amazing doing the whole process!!! The owner was super engage and welcome me with great customer service. This dealership in a whole as been the best experience I have ever experienced in my lifetime.

Marcus Sayles: Took my 2021 RAM 1500 in for an oil change and tire rotation. Mechanics were a little backed up. The staff was apologetic for the wait. The service was great as usual.

Kate Brennan: Bill was so kind, informational and professional with me. I had an emergency (like many people do) and he assured me they’d work me in to their schedule, and was so forthcoming with cost, expectations, etc. I work in customer success and picked up tips for my own job from him. Not to mention, the thoroughness of their work was impressive.

Carl Barnes: I bought my car from them. Called to make an appointment for service. I was told I have to drop the car off for 5 to 7 days just to have it looked at. mean while they want me to rent car. Last car I will purchase from them.

Malin Wagner: Very professional staff. Would highly recommend Cueter Chrysler to anyone looking for a vehicle.

Z ad: DO NOT BRING YOUR CAR TO THIS DEALERSHIP! If you actually want your car to be fixed. This is not the dealership. Every time that I have brought my car up to this dealership new problems emerge that was not there before. As well as they do not get back to you when they say they would, nor do they keep you up to date on the matters of the car service. I have to literally had to send multiple emails, text, phone calls, and to the point I had to go up there in person to even get a straight answer on what was the status of the car. Not to mention that they use micro aggression and think that no one can tell they are doing it.

Daphne Acquilla: good customer service

Terri Harlin: Absolute best dealership in Michigan

Maxine wade: Received full service/inspection at a reasonable cost.

Ed Tripp: Friendly staff, good service, Alleya took good care of us with purchase.

Veronica Faulkner: Hassan and Ish were amazing. Hassan made sure to keep me updated on the progression of my truck! I would definitely recommend going to him as your service advisor.

Matthew Furtney: I will always come to Ben H before anywhere else. He is always straightforward and honest.

Kriss Faligowski: Mike Blair @ Champion Cueter in Ypsilanti went above and beyond to find the perfect Jeep Grand Cherokee for me! 50+ phone calls later and he found her over in Muskegon! I am a lifetime customer now!

Houston Taylor: Take your business somewhere else trust me. Sales team is ok but service department is a joke

Shelly King: Great people to work with

Ron & Pamela Sarkozi: The write up young lady was very helpful and accommodating. As for the service, the speaker was on back order for a very long time but works well now. I also had my tires rotated and balanced and now the truck has a shake. I have an appointment to return it for a re-balance. It is very difficult to keep returning for parts and now a newly created service issue.

Lexus Wright: Amazing! Chyeanne was super helpful and informative Extremely professional and over all had a great attitude!

Sapphire Huizinga: Big shout out to Matt in sales and Cheyanne in service!!! The service and sales department are always great here in Saline. I leased my first car from them in 2018 and it went smoothly. Unfortunately, I did not lease my car through the Saline LaFontaine in 2021 due to the major car shortage during that year (I would have if I could have.) I ended up getting my new lease with the LaFontaine in Detroit because they were the only ones who had the car I wanted available. However, I had MAJOR issues with the Detroit LaFontaine. So, I decided to purchase my car out of the lease I had with LaFontaine in Saline. This was my first lease buy out and Matt answered all of my 1000 questions. They worked with me and the process of buying my first car was pleasant. Thanks so much again. Go to Saline for service and sales! :)

Joel Whited: Had a wonderful experience at LaFONTAINE! I worked with Isaiah and Steve to secure my truck! Very fast and easy and made sure it was a deal that fit me. Very thankful

kara C: Right car, right price, no hassle. Love it! Thanks Patrick!! The friendliest car salesmen you'll ever meet!

Steven Wieser: Lafontaine Chrysler ,Enough saidAAAAAAAAAAAAA+

sonnytsbr: Abfab from start to finish

David Holt: I have been a customer for 8 year or more and Richard Naylor is the best sales person I have ever met . He really works hard to get what you want .

candice dailey: Matt was amazing at getting me where I needed to be at payment wise. I can’t wait to start off-roading!

Moose Knuckle: I messed up my appointment time and came 3 hours late and they still gave me my oil change with no hassle at all.

Kerry Fitzpatrick: Tim was great. Kept me informed and made sure the repairs were completed.

A H: Great service. You know exactly what's going on from the moment you make your appointment to the time you drive off. That's why I keep coming back.

Marietta Carmichael: I cannot say enough about the excellent experience I had with LaFontaine Saline! I actually traveled there all the way from Hawaii to buy a hard-to-find model that they had advertised (used Tacoma TRD Pro). My salesman, Isaiah Christie, and Steve Thompson in finance were incredible. Isaiah was ultra responsive, organized, and easy going. The entire experience was smooth with no surprises. Traveling 5000 miles to buy a used vehicle could be nerve racking, but it could not have gone better! I felt very well taken care of and appreciate how they handled everything. Aloha! Dave Carmichael

Karen Henry: Doug Williams did a wonderful job!!

Bob Devereaux: Helpful staff coming in and out!

The new vanoss: LaFontaine Chrysler always seems to go above and beyond my expectations. Their service department is the best I’ve ever been to.

Bill Kohls: Very personal knowledgeable staff they all seem to be very accommodating to any questions or problems you may have

Vonda Thomas: It was all over the phone and was a great experience

Poncho Brown: We have been purchasing our vehicles at LaFontaine for nearly 10 years and taking all our vehicles to them for all service needs, tires and oil changes. We brought one of our vehicles in for a brake issue and a slow leak in the tire. Since the purchase of our tires a month or so ago, one of the tires had a slow leak. We were told it was the valve stem and it was not covered. While I was frusterated as it seemed that since it only started at the time of their new tires they didn't want to discuss the possiblity of maybe it was caused by them while they were putting them on; I was told by Robert Wall not to bring our vehicle back when the brakes started making the noise again. Which further frusterated me. I received a call from Brad Lansdale accusing me of using vulgar language which was not true. I said it was ridiculous and only AFTER he told me not to bring my car back; then I did use foul languge.I will find a new dealership to buy and service my vehicles.

Jeff Howington: It was good got what I wanted for my trade in and the jeep I wanted

Brinkz Truck: Kind, GREAT HOSPITALITY, Clean. Great people overall in the whole dealership. I will getting all my trucks, cars, etc for the rest of my life would recommend everyone in Michigan to go there!!!!

Nikole Bierman: Working with Larry was AMAZING!!! This was a surprise for my hubby and he helped me pull it off perfectly! Best customer service!!!

Wilbur Rhodes: For the record, good job 😀

Brian Boron: Usual fabulous experience with Antwone and Jason.

Ken Fer: Ordered a hornet then changed my order they ordered another hornet told them to cancel my order. Said they will not refund deposit till one of the cars sell.

lorrie colton: Excellent customer service. All questions were answered and explained.

Eric Ruhlman: Perfect experience. Great people.

Faith-Ann Borchardt: This is my first really big purchase of a vehicle of any kind. I just want to thank everyone for helping me and my husband purchase our beautiful Ram truck. We were greeted when we first walked in and were helped in under 5 min. Lamar was such a kind man. He helped us through the whole thing. His customer service skills are amazing. He felt like a friend not just some guy pushing a vehicle on us. I highly recommend this place. Me and my husband love our new truck. We will be back to purchase another vehicle in the future!

Naje Davis: Do you guys do trade ins?

Dana Hunter: Larry and Jason were great help getting me into a new lease at the end of my last term!

Z Lane: This dealership, showed professionalism from my salesman and staff. They work hard to get you the vehicle you want. Most of all you do not spend all day there.

Carla Wilson: Excellent service!! Love my new vehicle

Lou: Friendly staff. Don't seem to know the cars their selling. Telling me certain options are not available on models. Turns out the options is available.

Jeremiah Hubbard: Beyond helpful and friendly. Definitely coming back for my next family car. They worked with me through each process. Felt like family was selling you a car.

Zaid Mu: Bad service.. laying all the way..watch out !!

Razan Albanna: Scam

Fox 1428: Ridiculous 1:40 minute wait time for an oil change! Won’t be coming back here.

Erica Bender: Antwone was great. He listen to my needs and was very patient with me. Overall a great experience and smooth process.

Nicole Genna: Jerry Walter's was a great help in the purchase of my 2019 Jeep Cherokee Trailhawk..I would highly recommend him as was very thorough and informative and really worked with me to get my wants and needs met..thanks Jerry!!