Best Optical Products Manufacturer Ann Arbor Near Me

Mike Killingsworth: Innovative products and a great team. Nice new building and facilities guys!

Larry D: Great experience from the doctor to the desk and service staff! Coco was so helpful❤️

Alicia Kurowicki: Very friendly staff, helpful. Will recommend to others looking to change providers.

Lauretta Codrington: I wont be using SVS again nor will i tell my friends about it. They meased up my order. I tried to get readers into my frames and when my glasses came back they had the same lenses as when they were sent away. I did not notice until months later. When I came to have to matter resolved they made such a fuss. The did not own up to the mistake until after repeates visits and my insistance that something was wrong and the glasses were not readers that I ordered. Finally when they were convinced they sent the frames off to have my old prescription, not even a new prescription even though my eyes were one year older. They insisted that I was outside of the return time frame. Exhausted with the matter I agreed for them to put my old reader prescription into the frames. In other words try again to provide me with readers. They sent my frames off and I get a call saying the lab broke my frames. So not only do I not get readers, but my frames are broke and the waiver says I am not allowed ask for repayment for my frames. As a result, they never delivered my glasses. They were paid by the insurance company. They refunded my portion but said there is nothing They can do about the insurance payment since it happened a year ago. Nope I won't be using SVS.

Christina N: Friendly atmosphere, and acknowledged as soon as I came in. Very efficient too. I received my new glasses within the week.And they feel great.Also, even though mine were bought through the Lions Club, I was treated with care and respect.I highly recommend coming here.

Xochitl Centeno: It was an amazing experience, from the staff to the eye doctor everyone was so helpful and nice I would definitely make that my place to go. I live in Tecumseh and the Adrian one is closer but the Ann Arbor Svs staff was the best and I wouldDefinitely drive farther to get that kind of service.

Angelin Howard: Everyone was very nice, and the staff was very knowledgeable. Christina in particular was so helpful and we enjoyed working with her!

Jon Bristle: Friendly service and smiles are always great to see

Melanie Ray: Doc and staff was very friendly. They practice in a very sterile/clean environment. I was very happy with my 1st visit there.

Matthew Culberson: Fast

paul k: They failed to give the correct prescription multiple times. I still do not see correctly with my glasses.Update: I actually had cataracts which they did not see in two eye exams. Another place found it immediately.

Amy Merkle: Very nice and thorough.

David Takessian: Very helpful staff! Coco help me with everything

Douglas Zubke: It was a very pleasant experience. The Doctor was nice and explained everything as well. The staff helped me with frame selection and fitting. Overall I would recommend SVS Vision as a great place to get glasses.

Leah Jackson: The team was very professional. From the time I stepped through the door until I left, I was met with smiles and respect. Miss Shelia was extremely helpful. Thank you all!

Monika Martinez: I love this place, always satisfied with the service.

patty H: Staff is very helpful and pleasant.

Eszter Cukor: Service was quick; liked the fact that staff cleaned sample frames between each customer use

Laurie Greenberg: Coco was so patient helping my 14yo and first time contact wearer figure out how to get the contacts into her eyes! We had fun!Coco also facilitated my 21 yo home from college to get his first pair of contacts as well!I’m so grateful for her expertise and her patience!

Danny Chirku: Great service

Jeremy Montange: I worked with Coco and Christina to replace a pair of frames that broke. Professional customer service skills. They made the process enjoyable. They also went the extra mile to help me get what I needed.

Margit Burmeister: Very nice service and advice.

Reaz Mohiuddin: Very good collection and price. People are nice too.

Linda Brockman: Nobody ever answers the phone I leave message after message and don't get a return call when I've been in there for appointments for my family's glasses they're never all that busy so I don't understand why they can't call somebody back or answer their phone or why it takes so long to get in for an appointment when they're not that busy every time I see them

Stephen Sullivan: TLDR: Extremely difficult appointment scheduling / contact process for the Kellogg Eye Center Optical Shop. To be seen initially, you have to schedule an appointment out several months in advance. I even had the frames already and just needed to have the prescription filled and it took 2 months for an available appointment. After that initial appointment, it took 3 weeks for my glasses to be ready for pick up. Then I had to wait another 3 days for a scheduled pick-up appointment to be available. During my pick-up appointment, I noticed the prescription was off and my long distance vision was blurry. The optician told me to wear them for a week and see if my eyes simply "adjusted." Shockingly, my eyes have not adjusted and now I'm trying to schedule a re-working of the prescription and I'm looking at another week out to be seen. Also the secretarial staff rarely answers the phone during posted business hours so have fun leaving voicemails. Maybe I'll have a new pair of glasses that I can see with by 2022? Go to Costco and save yourself the headache.

John Williams: We moved out of A2 several years ago, but our new provider dropped Davis Vision & would not honor our warranty. Larry contacted Davis and took care of the problem. We are very pleased, and highly recommend the KEC Optical Shop for your eyewear needs.

christine chavez: So greatful for Heather at the Kellogg optical shop she was able to work a miracle and fix my broken glasses so I can see while I wait for my new pair to come in! From the clean friendly environment to the Excellent costumer service, I would 100% recommend the Kellogg Optical shop!!

Kathleen Miller: The staff at the Brighton Optical Shop are great! They take great care in adjusting glasses to fit properly. They even found a problem with how my glasses (which they did not make) were drilled. Some of the most skilled and helpful people in the industry. Highly recommend.

Julie Stein: I have taken my blind buddy there multiple times! It's a very good place to go

Zei Lou: worst experience ever! had a lazik/ corrective surgery by a resident 3 years ago. until today, i still suffer from severe dryness and discomfort due to surgery. i often wake up with eyes shut and painful to open due to dryness. they kept having me go back and try different drops but non made a difference. I was frustrated, spent so much money on copays, drops, prescription, gas but no cure. staff were rude, and didn't care as i should've know its a side effect. the older doctor was the only nice gentleman and seemed to care but i had to try few other doctors as i was desperate for help and still no cure. I've spent more money on drops and prescription than the surgery. one prescription costs $200 and they had to take blood from me to create it. Now i'm left with pain and discomfort and extra expenses for the rest of my life. i love uofm but i will not step in kellogg Ann Arbor eye center again.

R F: Just to pick up my glasses it took 45 minutes wait time. You are suppose to sign in and they go in order which is fair but pick ups shouldn’t take that long and a lot of the technicians were chatting with each other in the back which is fine but when you see 10 plus people waiting to be served please be a little more mindful.

Thar uk: #1 address for expert optical care in Ann Arbor. Knowledgeable staff that is always willing to go the extra mile.

Neo Jing Ci: The staff was very nice

Keith Cross: Very easy to find

Lena Jordan: They were very helpful and friendly when I called ad well as when we were in their location. We arrived 30 minutes before closing and had forgotten to bring the original prescription we had obtained at a different facility. They allowed us to proceed through as much of the ordering as we could and then offered to follow up with our prescribing optometrist the next day to finalize. I can't express just how pleased I am with the service we received.

Igor Shkolnik: Incredible service and extremely kind staff!!!!!

Patricia Curtis: Really an outstanding experience, both from the medical and customer service perspective. I got my first pair of glasses here in 1970. Delighted to be able to return to Stadium Opticians now that I am back in town.

speedy vargas: Really good place, they did all they could to help us, a little on the expensive side but overall good experience

Brian Little: They can actually repair glasses! I had a terrible experience at a different optician with defective glasses. I was a walk-in yet Cathy was helpful and managed to fix my existing frames with a creative solution. They have a customer for life now.

Qidong Shi: I walked in to get an appointment since I was nearby. Stood in the store for about 15 minutes before anyone came out to talk. An old man then came out to help an existing customer without even acknowledging me. After another 5-10 minutes, a younger male walked out straight handed me a mask, I explained what I am there for, he condescendingly said how am I gonna help u if I don’t have a prescription. I said that’s why I’m here. After checking their availability and pricing, it is too far away and doesn’t fit my schedule. The guy then said everyone is at least two weeks out now, again not the most professional store. If the first interaction is like this, I don’t feel comfortable getting a service at this place.

Tony Linzmeier: I needed a script for computer glasses. Dr. Pierce took the time to listen to my needs and provided exactly what I needed. Genevieve at the front desk was a great help in tracking down an old prescription. Jen who did my preliminary exam was excellent as well. Highly recommend Stadium Opticians!

Robin Austerberry: Fixed my glasses in a few minutes!

John Staples: I had to get my last pair of glasses from them repaired. One of the screws worked it's way out, and the lens came out. I know that they repair pretty much any glasses. During Covid, they have parking spots numbered and the phone number to call and someone will come out. It worked perfectly, very fast and so incredibly professional. I will NEVER go elsewhere for my eye glasses needs!Wow....the best......I used them for many, many years (probably 15-20+) and drifted away from them. Went to a very big box store and was not happy. Came back this year, and my glasses are the best I have had in many years. Don't know how price compares, but their service and my eyesight makes it all worthwhile.

Shirley Coombs: Good service and very good selection of frames.

Molly Hough: Went in for insight on colorblindness for my boyfriend, we had read they carried Enchroma brand lenses for colorblindness. Ron greeted us (he was very friendly and professional), he directed us to Ron who was helpful in everyway! The lenses didn't effect his vision the way we had hoped but Ron was optimistic (but still realistic) and gave us all the information we could possibly need without pressuring us into buying right then. Would recommend again and again, very good experience from beginning to end.

Bonnie Patel: I had a fantastic experience here. My husband recommended it due to his positive experience. I asked to have my father's glasses repaired (replacement of the nose pads). Heather was extremely helpful and kind. I will go here to purchase my new glasses.

Scott Murray: I went in for a standard eye check and perscription update. After picking my frames, I stood for 40 minutes before someone came out to help me. When we went to pick up the glasses, I immediately knew that the perscription in one of my eyes was wrong. They condescendingly told me that it wasn't and that I would just adjust if I gave it a few days. I did this despite it causing intense headaches, and it is still wrong. They also didn't even shape the glasses so they wouldn't fall off my face. I called to see if I could get them to fix it and they wouldn't even let me come in for over a week. This is completely unacceptable. They wouldn't listen, don't seem to care that they messed up my perscription, and they don't seem to care about fixing their mistakes. I will never come here again.

Dave F: Just had my first visit to this place. I was rather dissatisfied with the last 2 "big box" stores I went to so I chose this place based on the positive reviews, and I have to concur. Everyone was very friendly and did their best to provide me with all of the information I needed. The floor technician, Corey?, was excellent. I didn't have time to purchase a pair of glasses today but I plan on going back.

MomJ: Very helpful and willing to actually figure out what's wrong with my glasses from 'the other place'... I like this place and will be going back!

Tyler Leonard: Very happy with the service and the incredible floor team that helps find/fit glasses. I worked with Ron and he was magnificent!

Jennifer Weaver: Everyone here has always been so nice and helpful! I needed them to fill out some extra forms for me because I want to get lasik again. They were able to fill out the forms and offered to fax them in for me the two times I needed them to! They also gave me a ton a free contact samples. Their prices are really good and I've just had a great experience every time I've gone in there.

Stephanie Smith: I drive all the way from Fort Wayne to go to Kellogg eye center for my 3 year olds opthalmologist. The optical shop there doesn't accept our insurance so they recommend Stadium Opticians. My son was only 18 months when he got his first pair and they went above and beyond to make sure we picked glasses he would be comfortable wearing. The fit was perfect. And they looked adorable too! They have a great selection for such a small shop. I know people complain about the prices, but you are paying for their experience, service, and knowledge. I see kids with poorly fitting glasses the parents bought at Walmart all too often.

Michael Murphy: A terrific experience from start to finish. From picking out my frames and choosing lens options to the final fitting - Stadium Opticians are professionals.I will be doing all of my eye-care business at Stadium Opticians from now on.

Jerome Meredith: Hard to imagine writing a review for Stadium Opticians that used the word 'rude.' I've never experienced or seen that kind of treatment. To the contrary, all of my interactions bring to mind adjectives like welcoming, courteous, professional, helpful. I've dropped in many times, out of the blue, with no appointment,... to get my frames tightened, or fixed after doing something dumb like stepping on them. At most, a short delay while they finish up with another customer, and then they take care of mine. Quickly. 5 Star service for me.

Janet Deaton: Our family has been coming here for years and we love the service and professionalism of the doctors and staff. They go above and beyond by building relationships with the customer.