Best Playground Equipment Supplier Ann Arbor Near Me

Michael Hugan: Just got a playset installed, which had delay upon delay. We were sold certain items that are not compatible with the model playset that we ordered, therefore those parts could not be installed or the warranty is void. Multiple pieces of lumber have significant splits in them. Multiple other pieces of lumber have noticeable on-site damage. The boarder wall was a significantly different size than what we were told and given documentation for; and is unacceptably crooked all around. Definitely would not recommend. We should have spent more than double the money to get a steel structure because this is very poor for almost $15,000.

Paul Mossoian: Swing set we bought and the buying process was great. It's a 1 star for customer service. Contacted matt about some broken pieces that were installed 3 days after installation (a broken stair and broken binoculars). Was told it was no big deal to get those replaced and that they even had someone that lived in my area that could fix it in the next 2 weeks. That was 2 months ago and now they've stopped responding to my emails and phone calls when I try to follow up.

Julie Hill: Great products, knowledgeable customer service, fun party rooms and events!!

T M: We had my daughter's birthday here over the weekend and could not be happier! The place is clean and the staff is friendly and helpful. Great value for the price as well because there is only one party at a time. There was something to do for everyone from the babies through grandparents. Something different than bounce house places, trampoline parks, or playing electronic games and pizza.

Diane: I researched play sets extensively and purchased the monster clubhouse from kids gotta play in Utica. They were so professional and helpful. Amy was cheerful throughout. Steve was the installer and he was awesome! I couldn’t be happier. The play set is very sturdy and well built. Worth every penny.

Gary Butsky: For 2 years I promised my daughter we would add the tube slide to her play place. Last year I was told that I had to buy an additional piece , for $1100 before I could add the slide. I was never told this when I first purchased the $6000 play set. So I made her wait till this year and purchased that piece last year. This year, they again said I needed another piece before I could add the slide... Again for $1200. They keep saying sorry, but haven't been honest yet. Easy to say sorry when they're are no consequences. Apparently this Colin "wasn't trained properly", the girl is telling me. He also agreed I was "screwed" when we went through this last year since no one else sells this set. Not saying don't go here, just get ALL THE INFORMATION FIRST. I'm now out of pocket over $9000Side note, within 4 hours of this review, I was called by Amy, the general sales manager and apologized to for the experience. It felt genuine. In addition, she did what she could to make it as right as she could. I do appreciate the effort. She also guaranteed she would make sure the customers are more informed, hiding nothing, in the future.

Allison Roberts: Just had a birthday party here and it was awesome! Everyone had fun, even the big kids! Stress free and definitely worth it!

Jessica M.: My son loved playing here with his preschool. They have pay-to-play $5/child M-F.

Will Green: Kids love their new trampoline!

Joseph Schmo: Their products are nice. Very expensive, but nice. I bought the "castle" model and when I was purchasing it, they told me that I could upgrade it down the road to add a "penthouse" with a twisty slide on it. They said that's all I need to do. For my daughter's next birthday, I went to do just that. I was then told that before I could add the penthouse, I had to buy a monkey bar set for the penthouse to sit on top of. That was never told to me and they said that the salesman I had was UNFORTUNATELY not there anymore. The monkey bar set was an addtional $1100 or so. I was upset not only because I feel I had been manipulated, but because the current salesman said that I was stuck. They were the only ones who sold that equipment and I could either start over (after already spending over $4500) or add the monkey bars for $1100+ more. after I went through with it (so that the NEXT year I can have the penthouse), it's clear that there's no real use for the monkey bars. They are almost 8' off of the ground and the end opposite the ladder to climb it runs into a wall. If your 5 year old can climb monkey bars at 8 feet off the ground and either drop at the end or turn around to swing back across, you're good. If not, I'd look at Costco for your playset. I don't have buyer's remorse; I just should have spent less and gotten a similar product without the headaches of knowing I have to spend another couple thousand to finish the set my daughter wants. This company was very misleading and not worth the price.

Thomas O'Dell: My daughter loves to play there!

Michelle Aho: Amazing show room. Much better quality than Walmart or other discount stores.

Angela M. Sherman: Family run, friendly, accommodating

Johnny Waller: Leslie and the staff at Kids Gotta Play were super friendly and courteous. She went way above and beyond. Better product and customer service than anywhere else. Thank you so much!!!

John Robinson: Terrible. Ordered a trampoline and they said id come in 2 weeks and we paid an extra 200 dollars foe shipping and set up. Its been four weeks and no call back.

Da' Jestre: Bought a trampoline a couple years back, part broke in windstorm they had the part ready when I could make it and for a reasonable price too.

joel calfee: Great device and beautiful showroom

Theresia Carapia: This really is a great place! The staff is so friendly. We like to go for open play, the kids have a blast!

Peter Behrmann: My wife and I came in today to look at playsets for our children. 15 min in the store and not one employee even said hi. They both just stayed behind the counter and ignored both us and the other couple in the store.

H Y: Very friendly staff