Best RV Dealer Ann Arbor Near Me

Joseph Contreras: Sales professionalJake will take care of you if you are making a new purchase in every way possible .He made it his mission to understand what my needs were (Pets, storage, slide outs, bed size, and bells and whistles) and did not stop until we found the prefect Camper. He also filled me in on everything I needed to know to be camping by Memorial Day weekend he has created a customer for life and I could not possibly be happier!

Etownn: Came in for their parking lot party in May. Was disappointed that all campers were locked and a sales associated had to take keys to show us around. We are just starting to decide what floor plan will work for us and we knew we weren’t buying that day so we left. We didn’t want to waste a salesman’s time with other customers waiting. Disappointing for such an advertised event. I understand this may be due to theft but better security for these events may help retain potential customers. I will say that the front hostess/greeter was incredibly friendly.

Elizabeth Gray: Made an appointment and visited to look over some pop up campers. We were very nicely greeted and our information gathered. Very nice store inside with a good selection. The salesperson was very helpful to begin with and made sure the ones we wanted to look at were set up. First off a couple of the pop ups we looked at were in rough shape, dents everywhere inside, tears, stains on the vinyl and one the interior cabinet wasn't even attached. If you want to sell those units then fix them up first. We drove to their second lot and found one we liked and asked about adding AC to it. We were never asked what our payment range was, we were going off what was advertised on the website as a estimate of a payment. The salesman came to us with a estimated payment for the pop up with AC added and it was way over our budget. He scoffed at us and pretty much made us feel like we wasted his time. Didn't even try to see if we wanted to work out a payment on another one we saw, he just walked away. We were hesitant to visit a dealer to find a pop up but thought it would be the easiest to get financing, but apparently not. We won't be back.

Kelsey Robison: Bought my first camper through Jake at Chelsea Camping World. He was super helpful, kind and made the process a breeze. Each step of the experience was simple and made enjoyable by the staff.

Bernie Adamache: Great experience being allowed to overnight at this location. The staff were exceptional. They went out of their way to make us feel welcome!

Ricky B: Great experience! Mark was easy to work with and helped us find what we wanted! He also ensured our new RV was safely shipped across the country without issue and on time!

Eric Donohue: They have lots of good products for sale for campers.

John Nicastro: Pushy sales people. The woman who greeted us seemed to take offense when she asked if we were there to look at a new RV and I told her we were just looking then she asked me what I'm looking for I again said we just wanted to look around. Then she snapped back at " well go ahead and look then"! I'll never go back.

Yuksel Erpardo: First time camper here. My wife and I decided to buy a camper. We had no clue about this world. Since the moment we got in to Camping World, Amanda helped us with everything we needed to know. She is amazing. In this store you can find pretty much everything you need for camping. I will definitely visit this place many times for my upcoming trips. I recommend this store everyone who is into camping.

The Peeps: We bought a camper last december. We had a couple questions. . Talked with Brian in the Service dept. He knew the answer right away.. He had even sent us a Youtube video. He was very professional. Brian knows his stuff.. That is a perfect example of GOOD CUSTOMER SERVICE.

Joey Mains: 10/10!! Highly recommend coming here if you are in need of an RV

starrider1214 desshano: We will deffinately recommend Camping World in Chelsea friends, family, and strangers lol Jake made the entire experience comfortable and pleasant. He assuredly went above and beyond to help my kids and I make the right decision for our particular camping needs. ⭐️⭐️🌄⭐️⭐️

Brennan Shafer: Amazing experience! Wouldn’t dare go anywhere else. Mark Ward helped us out and he was tremendous. 10/10

Karen Lawrence: Purchased our first fifth wheel and couldn’t be happier with our experience at Camping World of Ann Arbor. Our salesperson, Mark, was terrific! He took the time to listen to us and find us the perfect RV. He was patient with us as we went through the process and not at all pushy. Very much appreciated!

Roger Heikkila: Amanda was very helpful.

Viacheslav Dolgov: Приличный магазин товаров для кемпинга, RV и отдыха на природе.

Billy Padgett: Thanks Tim and all the great folks at camping world that helped make my RV dreams come true. I grew up camping with my grandparents and Coast to Coast every year and I can't wait to start my own journey. The sales team finance even the guys that showed me how to use my new camper and how to hook it all up to my truck were awesome. Look forward to my next visit I've already got some accessories and suggestions they gave me picked out

Peri Christensen: Picked up our new (used) trailer today. We were on a time crunch and they accommodated us and did a swift delivery. Helpful and knowledgeable.

james rochford: Tried selling us an rv that was missing the stove claimed it dint come with one when the same exact model right next to it had one. You could clearly tell the one was damaged and replaced it with a drawer but the worst part is the put a diffrnet model oven door on the drawer to make it look like there was a oven. Stove top and oven door brands weren't even the same. If we didn't open the fake over door we wouldn't have noticed. Horrible!!...after writing this review I received a call stating they did research and that model doesn't come with a oven. Once I claimed they were lieing and they said they wouldn't do that. I informed them I called dutchman and I was told that model should have a oven . Then they stated oh well we have had that one in our lot for awhile so we don't know what happened. Why not just make the customer happy and replace the oven.!! Horrible business!!

Sandy Demski: We bought our camperat the Chelsea MI store, awesome place to buy a camper. My husband & I were well taken care of by our salesman Jason & financial guy Jeremiah. Everything explained very well on the walk through(sorry forgot his name) Had a couple issues we found when we got it home & Jason is on it making it right! Definitely would recommend buying from camping world.

Professor Michael: They will definitely go to bat for you and their sales guy Tony handled everything exactly the way I wanted. Hands down. Best experience in the market.

Andy Ruzzin: I attempted to buy a $125,000 5th wheel at National RV, they don't deal on price compared to nearly everyone else. If you want to PAY SIGNIFICANTLY MORE AND GET SIGNIFICANTLY LESS FOR YOUR TRADE, these are your guys. In fact, when I attempted to verbally share competitive pricing from other dealers they told me to buy elsewhere, they never even attempted to make a deal or tell me the best they could do, I think that tells you all you need to know. YES you read that right, the salesman told me "don't bother coming here, we don't sell RVs at those prices". It's rare when a salesman tells you to go elsewhere because you competitively shopped them. I gave them 1-star because zero was not possible. BTW my credit score is 800+ and yearly income is $200k so I am a well qualified buyer. Most everywhere else offered better deals, Terrytown, Bishes, General RV, Camping World, Lazy Days. I bought mine at TerryTown in Grand Rapids.

Heather RN: We had a unique situation with a replacement claim due to our previous Zinger camper getting destroyed in a recent tornado. Steve in sales was great with picking up the ball from a mess of confusion from our claims adjuster and other factors. Joe in finance was great at explaining the paperwork and warranties. Chris and Carl in the service department was excellent in setting up our camper and answering all the questions we had with our hitch and prepping the camper for the road. The ladies in the parts store were very welcoming and pleasant. We purchased our original Zinger from the big well known RV store and we refused to go back due to once we signed on the bottom line there was no follow through with sending us on the road. At National RV they took their time, explained everything. “National RV” maybe their name but they ended with a hometown handshake as we drove away with our new Zinger. Thank you for providing a better experience this time purchasing an RV. - Heather & Bill.

Alan Arico: Enjoyed every step of the purchasing process including working with our sales rep Anthony Ferrara and service rep Karl Schroeder. This team’s goal is to build a long term relationship with their buyers and it’s apparent from the day you walk into the dealership for the first time.

Matt Wilson: My wife & I purchased a new camper for our property up north. We could not be more happy with our experience. Tony took great care of us & answered any questions or concerns we had. All of the staff was friendly & made the process quick & simple. My family can’t thank you all enough!!!

Gilbert Lauro Jr: Very Communicative we are in California and he is in Michigan and the trailer got delivered with no problems, driver was very nice and knowledgeable. Crazy it was like buying a house without seeing it in person. He sent us videos of walk thru and pictures we are very happy with how it looks and can't wait to use it 😊 definitely a great upgrade from our last one. Thank you Tony Tumminello , thank you Joe in the finance department and also our delivery driver Richard holiday overall great experience 👍🏼 😀

rob creesy: Brought the trailer in for new tires, grease the wheel bearings, new toilet and roof sealing. They did a great job and quality work. Ready for camping 🏕 😎. Thanks again National RV Detroit.

Sarah Gates: Great place and people! Tony made the whole buying experience fast and easy. He was always available to answer questions and keep me up to date throughout the whole process. Highly recommend National RV Detroit and Tony to anyone looking to purchase an RV.

Dana Ouellette: Tony and his crew were wonderful and easy to work with! I would definitely recommend buying a camper from him! Thanks for a great experience, Tony!

Gale C: Went in to talk to someone about a rv. Stood there for 15 minutes. No one even acknowledged I was there. So I left

Zach Geisel: Purchased a new camper at the RV show. Got a great deal. Anthony was super helpful during the process. Great communication after the sale. Chris in the service department as well. Went over all my questions and made sure I was good before driving off the lot. Would highly recommend purchasing here.

Cory Spence: Tony was great and a big help with our first RV purchase. The purchase process was easy and painless. Service was great and very helpful at delivery

Ryan Martin: Tony is amazing! Never woulda thought he was a sales rep! He was not trying to sell us just anything to get a sale. He has been so patient with us and helping us look for a camper like if it were his own. Great guy all around! Very respectful and knowledgeable on campers. Plus he has a sweet office 😄

Angela Eveningred: We went and bought our 1st Camper from National RV Detroit, Belleville Michigan.. Everyone was super nice and walk us through everything. A very special shoutout to Christopher Rohde, service manager..He was very informative about everythingwe ask him. We want to thank you all very much.. We will spread the word... Thank you, Angela & Bill Eveningred

Courtney Gennari: I bought a brand new 2022 fifth wheel toy hauler in April of 2022 from this dealership. We have had a few issues with the camper since buying it, but we live 2 hours away from this dealership in Ohio, and use our camper very often, so trying to get it up there to have the issues fixed has been hard (not their fault but our own since we were still using the camper very often). We finally took the camper up there to be fixed and initially had to take things off of our repair list that would not be corrected/fixed, once told warranty might not cover the repairs. However, Chris the service manager called and was able to work with us and help to fix the issues we initially wanted corrected from the get go. We have had several issues since buying the camper from this dealership, but am glad to say they are willing to make it right with us and to correct any issues/concerns we had/have had with the camper in the past!!Everyone is human and makes mistakes, it is how you respond and make it right that is what matters in the end! Thank you National RV for acknowledging us as customer's and not just another sale!

Jackie Saylor: Tony and Joe were great, thank you for everything!

Princess Pepsi: Amazing! Hands down the best experience we have had. So good that it ended up getting our awesome sales guy Mike a larger sale than we had originally intended; We were so happy.(Previous dealership we had dealt with prior were far less superior )We made 1 phone call on a Monday explained what we were looking for, was sent an email of comparable options with photos from Mike, same day we drive to dealership to walk thru those trailers sent in email and 3hrs later we were walking out with a conditional sale that was scheduled to be pick up that THURSDAY!!Financing was a breeze with Jason; zero stress, zero pressure and zero rush to get us out the door. Every option was provided with zero judgmentWe were given the all the time we needed in every aspect of this experienceTOP NOTCH SALES, FINANCE & SERVICEHIGHLY RECOMMENDEDWELL DONE NATIONAL RV :-)

David Clements: I took my trailer in for a slide that wouldn't go out. I didn't realize that you have to push the button to see the fuse light flash. (telling me the fuse was blown). Cheryl and Chris showed me how to do it and now it is fixed. Leaving a happy camper!!Thank you so much

Arthur Bleau: We purchased a Ridgeline MesaRidge 5th wheel from the Belleville location. Everyone has been friendly and helpful. Anthony and Joe were great. But the service department has been excellent!! Christopher and Cheryl has taken the time to answer all our questions and show us how everything works. Their performance has been outstanding. Thank you so much for everything you have done for us.

jack winfree: I had issues with my camper leaking after one month of purchasing it. The service manager claimed it’s from normal use and said I’d be responsible for any service and diagnostic fees. It began leaking after the first use. Once they sell you a unit all customer service goes out the window.

Kimbrell Curtis: This was our 1st time renting an RV and we rented it to drive down from Michigan to South Carolina to visit with my son and his fiance. All I can say is I'm glad that we rented the RV from Anthony's RV Rentals. Candis made sure we were comfortable handling it and did a thorough check of the inside and outside while making sure we knew where and how to utilize all the amenities. We had a terrific time. It was so convenient not having to stop for bathroom breaks and there was the Queen sized bed in the back to lay down and take a nap, because my grandbaby was with us. I highly recommend Anthony's RV rental for all your traveling needs. Our RV was spacious and very clean. There was no problem picking it up and turning it in. We had no problems at all. Candis is the best, she's the best. I highly recommend them.

mark hassan: Excellent service, Rv's are very clean, very convenient drop off and pick up,definitely recommend

Sean McEachern: Reasonably priced RVs with multiple options. Candis was great to work with and very accommodating throughout the process. Will be renting from them again and would definitely recommend!

Bob Johnson: My family and I traveled to Florida to Disney World this past October and could not have had a more relaxing and fun time driving there in a RV. The RV was clean and affordable and just what the Doctor ordered. We had the family pets with us, they and the kids had plenty of room to spread out and enjoy the road trip.Candis was very informative and always there to answer any questions or concerns we had before, during, and even after the trip. We look forward to renting again for a trip around Michigan!We would highly recommend Antony's RV Rental for ANYONE.

Leslie J Allen: Great customer service. Candis was wonderful to work with,. She was accommodating, very patient with our questions, and spent ample time showing us the rig. We rented the 2021 Holiday Rambler Admiral 28A. Overall, it was a smooth experience.

Chad Cunningham: Great to work with

Tom Schmidt: Amazing service and Candis went above and beyond to make the trip perfect.

Keith Curtis: I have to say this is the easiest rental I’ve ever done from the initial booking to the demo even when I had questions on the road it was easy to contact always gave me the instructions I needed to make this experience great it was really awesome I highly recommend ‘Anthony’s Rv’s Candace was awesome

Nicole Stehley: 1st timer renting an RV and it was worth it! Beautiful C class that was easy to drive and updated modern look on the inside. Candis did an amazing job going over all the details. I felt very comfortable driving it off the lot. I can't wait to plan another trip! Definitely will be back!

Geoffrey Siegel: This was a great and easy experience! Candis spent over an hour with me making sure I knew how the VR worked. She made me feel really comfortable. The vehicle was clean and well maintained. Our family had a great time, we will be using Anthony’s RVs again next summer!

Chris Todeschini: Wow, what a great experience. I am super happy that my wife found Anthonys RV! from start to finish everything was great. We highly recommend them and can't wait to book our trip next year, the kids are already asking when is the next time we are going to be driving the house with wheels. LOL

Evan Lobeto: It was a pleasure renting from Candice at Anthony’s Rentals! The RV we rented for the weekend was basically brand new and had everything we wanted plus more. Check in took a bit longer than planned due to delays earlier in the day but she doubled our generator hours for free and tossed in toilet paper and a pot as well. Would gladly rent here again!

Angela Coleman: Candis was great to work with and we had a wonderful trip. I would use Anthony's RV Rental again!

Brendan Taylor: Great experience renting from Anthony’s RV! They were extremely friendly and helpful throughout the process! I look forward to renting from here in the future.

Colleen Yeloushan: Candis is amazing and will make sure that you have a fabulous time.

Larry Weinberg: Never rented a Rv and was oprehensive. Anthony's Rv's put us at ease and explained all processes and prepared us for are trip to Colorado. Looking forward to planning a another trip with Anthony's Rvs soon. They returned are deposit within 24 hours of returning the rv. This is the way to travel for us from now on. I was impressed with the water pressure form the sink and shower in the rv. We rented the coachmen freelander 30bh. Plenty of room for are family of 5. Rv was clean and walk through was completed before they released the rv to us. Also they where nice enough to let us use some camping chairs.

Michael Taillard: Riddled with problems. The price quotes kept changing when we first tries making reservations as the person kept getting dates or calculations wrong. Hard to contact to confirm reservations. Regularly not open during business hours or late to appointments. The RV we rented ended-up having a cracked water heater, so there was no hot water the whole trip. The toilet had a small leak. They charge obscene fees for service (gas tank refills are $5/gallon + $50 admin fee.... winterization is $500). This place is hard to find and stuck in a side entrance to someone else's building. Would definitely not recommend.

Jessica Hardeman: I am warning others about this RV rental company because they have poor customer service and I had to go through my bank in order to receive a refund from this company.I booked and paid in full as requested by the company's policy to rent a Jayco Greyhawk for my trip. A week before I was due to leave for my trip; I was informed by Candis from the company that I would have to select another vehicle because the Jayco Greyhawk had been given to someone else.Candis informed me that I would be able to choose from something better but none of the RV'S that were available were comparable to the Jayco Greyhawk.I expressed my disappointment and displeasure because it was such short notice to my trip and Candis became antagonistic and said that it is their right to do as they choose with their vehicles.I requested for my money back for the Jayco Greyhawk that I rented and Candis informed me that I would need to speak to the owner Anthony first.I immediately contacted my bank to request my money back and it was three weeks before the owner Anthony contacted me. The owner Anthony was not apologetic and he never asked any questions about what he could have done to make things right.Please be careful if you rent from this company.

Sneha Kranthi: This is our first experience renting an RV and we had wonderful experience with Anthony’s RV rentals and it is all due to Candis!! She is very helpful! I highly recommend this RV rental company to have a pleasant and stress free road trip.

Charles Anderson: Fast and friendly to deal with. Thorough walkthrough on the RV prior to rental. Easy to contact with questions and no surprise fees on turn in.

Fred Courtright: Viewed and bought a used rvI was very impressed with them.

Dennis Kennedy: I bought a Itasca 2007 motorhome from owner David @ michigan rv brokers .being a older buyer @ 79 yrs I have been less than satisfied with "as is" purchase`s many times,David said you can be sure it`s as good as I say it is '"would not sell it otherwise" He was right, we are very happy with our purchase the Kennedy`s

Bennett Bakes: Extremely unhelpful. Very disappointed. Was a complete waste of time. Definately would not recommend having these people sell your rv nor recommend trying to purchase from them. The man at the desk acted as though our family was an inconvenience.

Always Pontooning: We purchased a used Thor Ace 29.1 Motorhome from Michigan RV this past March. We were very nervous because we had never owned one before and had no idea what we were getting ourselves into. Dave was very helpful in being able to meet with us at our convenience and answered all of our questions. Mark met with us and went over everything the inside and out of the motorhome and then even answered questions for a couple weeks over the phone as we were learning while using. We had some issues that came up right after we purchased the unit due to being preowned and Dave did not even hesitate to tell us to bring it back and we’ll fix it. Everything seems to be working just great now and we were able to use it in March for a short weekend and again at the end of April. The next two weekends we will be traveling with it and more trips planned this summer. We are very happy with the purchase and the experience with Michigan RV Broker and so happy that they are close by if we ever need anything.

Tim Soules: Mark was courteous, professional and knowledgeable! Mark came to the campground and installed a part in the cold and rain at a reasonable rate. I would highly recommend the service department!

Gene Williams (Midnight BMD): Run don't walk from this business. A very twisted idea of offering motorhomes for sale to the public. No knowledge of RV's what so ever. They cannot answer questions or choose not too, will not demo unit for you, oh and did I say you cannot test drive the rig either until you sign a contract to buy!!! Lots of double talk and no straight answers. My god this is no way to represent a motorhome seller or treat a potential buyer.

John Macias: I called and spoke with a salesman that seemed very excited to list my RV. I discussed a price based on the NADA. He told me NADA has no idea what the value of an RV is. I sent him the photos and information he asked for and never heard from him again. My RV was still under warranty and was used only 5 times, it's as perfect as you're going to find but apparently is not good enough for these guys. Run away, far away from these people.

Ed Meurer: Recently visited General RV to pick up some propane for my RV, as no one in the Novi or Wixom area has RV friendly propane service. The service attendant took care of it immediately & I was on my way. Easy-peazy!

Miguel Acosta: Dont go here they stole 500 dollars from a dowpayment i made its been 6 months and i still havent received the refund ( bad people ) To work with 👎

Jordan Kananen: Bought a caper new in Apri 2023, and have no major complaints with the buying process, our sales rep (Jarrod) was great.They installed our weight distributing hitch incorrectly which has led to the air suspension failing on one trip, and the hitch saddle shearing on the following trip, leading to wiring getting crushed. When I tried to get them to correct it, I was told I'm wrong, and the setup of the hitch doesn't affect the ball weight (FYI it does!!).So overall, great place to buy a camper, but I'll never have them touch my camper again.

Jessica Rorick: While visiting general rv I saw a qoute on the wall about treating people like family, I have to say they really do. Tom Goodin took really good care of us he listened to us and kept our best intrest in mind. I also have to mention Mike, Chuck and adam. Everyone who works there is so great, it was a really nice experience.

Wild Bill: Tom goodin is the man!!I have nothing negative to say about my experience at General RV Wixom.. they all treated me like family!Tom in particular went above and beyond to help me.He made the process so smooth, his expertise seemed unmatched!Thank you so much..-William Kelly-

James Wright: I wish there was a way to let all know to avoid this retail operation. The problem is that it looks like they monopolize brands that are in the most demand. I myself made a huge mistake after swearing. I would never again purchase an RV from General RV after 3 horrific ecperances with 3 purchases. My wife and I decided we wanted to purchase a solitude 310gk 5th wheel. For years, many other dealers carried this brand. Recently, Grand Design has become popular, and now only General RV carries them in Michigan. So I recently purchased one. 4 months in, we found a roof leak service adviser said I should have looked closer when doing our walk through Said it was a caulking problem, and this, is it regular maintenance not covered under warranty, 4 month owner ship not under warranty? They found there was no caulk around the antena. After arguing, they fixed it. Many other small issues we had to battle to get repaired, same reasoning I should have seen them on walk through. 5 months later, the first trip out had malfunction of fresh water system. No water when dry camping. We were stranded and called their service department and was told they would call me right back.You know the result, no call back. I looked at the issue problem, which was a street water check valve, according to Google. I looked and found that during the winterizing, I had them do while in for warranty repairs they put the washer and screen for the fresh water fill port in backward, causing the check valve to stay open making the water when the pump was on pump out of the port and not to the interior faucets. I am swearing again, never will I spend a penny at General RV. Please warn others. If they are the only ones carrying a brand, you are interested in go out of state or compromise on another brand

Randy Nauseda: Very good service department. Work is done right, and they stand behind their work. Beth Bowman is the BEST service advisor. She always returns calls and emails.

Sandra: Once you sign for a purchase? Beware if you have problems. Major vehicle issue drop off’s are not a priority for the service department. They don’t inspect what they sell, so my suggestion is to hire an inspector before you sign. It’ll save you the headache I’m going through. 2023 Thor Tellaro 20L has been there for over a week and still waiting…

Kimberly Smith: BEWARE !!!! DO NOT, DO NOT have these people fix your RV. They will give you an initial price and then charge u double, adding on other unnecessary fees. They are SCAMMERS. Someone has to pay for their thousands of employees. I don't even see the work that they claimed to charge me for. LIE CHEAT and SCAM. They changed out my toilet and took of my quality, bigger toilet and added a kid size toilet.

Lisa Hastings: The worst service department I have ever worked with! They have had our RV for 6 months to fix electrical issues. We can't get anyone to answer our calls or give us an update on when they will have it finished. This is the 2nd motorhome that we have purchased from them and we should have learned our lesson the first time. They are happy to take your money but they aren't capable of fixing your RV when it needs repairs!

Island Home: Sales representative: Mike Poma was outstanding to work with! Very informative with no hype sales pressure! Great communication during our quest to find the right RV!

Joe Vap: I wish I would have read the other reviews before I made the mistake of doing business with General RV. Hands down the worst buying experience I've ever had.We literally had dozens of issues with our brand new Class B van. You would think when you pay over $100k for something it would be in good shape when you first get it.The most egregious errors are:1) they forgot to connect the pipes to the rear sink. Had to drive 2 hours to go back and get them to fix it.2) as soon as we drove off the lot, saw that our brand new vehicle had an airbag issue. They obviously were aware of the problem before we bought it, but now it's our responsibility to find a Dodge dealer to get the issue resolved.3) the rear coach air conditioning does not work. When we brought it back the first time, they claimed it was working fine. Now that we have it home and it is much warmer, it obviously doesn't work. Their answer is to bring it back to Michigan, 6 hours from home, for the third time.No thanks, I will be looking for another dealer that can get it right the first time.It's unbelievable that they consider this to be a reasonable buying experience.If I had any idea how poor their service would be, I'd never, ever consider doing business with them. As the attached picture shows, our brand new van is "in the shop", not at our home. If you are reading this, YOU HAVE BEEN WARNED...UPDATE:So I post a bad review, then apparently since General RV has so many bad reviews, they paid for an automated message to “please call so they can address my concerns”. Guess what, I called back, they confirmed who I was, said they would call back and I never heard from them again.In the meantime, I finally found an honest RV sales and service dealer, Cunningham RV in southern Indiana. They determined that the AC in my rig was never connected to the control panel from time of manufacture. So it was never going to work. I paid General RV over $2k for “dealer prep” which presumably would include making sure the AC worked, among the dozens of other issues. Again this is a brand new rig. When I disputed the part of the sales price I put on my credit card since they clearly did NOT prep my rig, the response they provided my credit card company clearly took them many hours. Its a shame they didn’t spend those hours preparing my rig to begin with. When they spend more time fighting legitimate claims than they do actually providing service, you have someone dealing in bad faith who has no interest in service, just trying to rip you off as a business model. I can only hope this review will save at least one other person for the terrible mistake I made walking into General RV.

rick clark: No deals here. I guess you have to wait for the show next year or fall clearance

Andrea: Hard to get appointments.. hard to get a hold of anyone

sam kaff: Because I had excellent experience with General RV (Brownstown location) about 2 years ago, I came back. I found a good trade at Wixom location which I got. after talking with the salesman and taking a tour into the trailer, we found couple of things needed to be fixed. A week later, I went to pick it up thinking everything would be fixed but it wasn't. I picked it up and was told to schedule a time to finish what's needed. a week later I called about 8 times and every time either I end up on hold for 10 minutes and then hang up. it has been more than a month now and I am still waiting on the part to be fixed. I would not come back to this location. It has the worst customer service. it's horrible.

Janice Mathis: Becky B was are sale lady awesome work hard an long hours for us . Bob in service was top notch forgot something in old trailer an Bob found it a week later awesome guy.And than there Phyllis who work with us an the bank an with a smile .Thanks to all who help us get our new trailer .This is the third trailer we have brought from you.💞🌼💞

MsA: So unhappy with this place! Nobody listens or get back to you when you need to talk to them. You have to jump through hoops just to get someone to answer a phone. They don’t explain things clearly when you sign, they ran my credit without telling me, and they won’t give me my deposit back when I had to told them I had to back out the next do to finances! Do not go to this place!

Joseph Bauer: Made first RV purchase. Sales floor was great. They answered a lot of questions. Financial department, well made it as comfortable as possible 😀. VIP tour of your vehicle is very helpful. Made sure our truck was safe to pull our new purchase.Then the ice storm 😡. Needless to say it’s back at General and getting fixed up, did I mention it was NEW 3 days before the ice storm 😩.They have been very helpful throughout this whole experience! Actually just want to go camping!!!!

Nathan Sprick: I highly recommended using caution with working with General RV Center – Wixom. As putting a deposit down on a camper that doesn’t mean they will hold it for you. They will and have sell a camper with a hold deposit on it. Therefore, if you want a company, you can trust and rely on. I recommended shopping elsewhere. If you must shop at General RV Center – Wixom, avoid working with Chris Cole or Chris Lindamood at all costs. When talking on the phone Chris only gave his first name meaning both are getting name dropped. As a sales manager he lacks the mental capacity to understand customer service. I could go into detail about how he poorly represents General RV Center – Wixom, but mainly returning the hold deposit back would be a great spot to start.I hope the actual owner reads this, as I know that most companies have the sales manager reply to these. However, look at your reviews. You clearly have a customer service issue from your sales managers and this rest solely on you. I know how hard it is to run one company and I hope you can figure this out.Good LuckAnd no you can’t fathom to understand my frustrations.N. I. Sprick

judy shew: Purchased a destination trailer. Sales person Brad was wonderful till sale was over. Would not call me back. Don't recommend them if you pay 70,000. They won't stand behind product.

Alex Hallani: Travis, Connor, and the rest of the guys here are the best . Had my RV packed and ready to go, and had an unexpected problem that would have ruined my vacation plans. Called them, and they got me right in and had my on the road in no time. Honest , good people: MY go to shop going forward!Service:Electrical

Janina Wright: Positive:ProfessionalismThey are the best fix all rv, car and truck.Oh I forgot best storage too for your rv

Mel Moon: I'm so glad I found this place to service my dog grooming van! The guys that work here are awesome! Very friendly and great customer service. I will be coming here from now on anytime I need to get my work vehicle serviced!

Karen Payne: Travis has always been accommodating with us and our work RV! They do great work quickly!

Bryan Kaufman: Had to have some glass on a trailer fixed and they were one of the only ones that would look at it. I appreciated everything they were able to do and fix the problem I was having. Very professional and if I need any further repairs or upgrades to anything I wouldn’t consider any other place! Give ‘‘em a call if your RV or trailer needs something, these guys should be able to do it

Greg Carpentier: Don't know why anyone would go here? Have been trying for 2 weeks just to get someone to call me back to get a insurance repair estimate.

Carlos Haddad: Very nice old cars, they also offer propane at a good price and have a storage lot for your RV. Grew up around the corner, if they weren't good people they would have gone outta business a long time ago.

Deb Conine: Awesome service on our RV from this family owned business!

Chaz Watson: Never returned calls

Vijay Rakate: Not up to date with Cruise America RV maintenance and do not hold accountability.

Rebecca Gillespie: Always a good experience here. Honest work and good people if you have a Recreational Vehicle. Very much recommend.

Carl Peggs: Excellent service, great staff, these guys are really good at what they do!

Chris Christensen: Services:Exhaust,Battery,Transmission,Electrical,Air conditioning,Air cabin filter replacement,Tires,Brakes,Steering suspension repair,Local hauling,Body Trim,Auto engine diagnostic,Oil change

Rick Tobkin: Friendly people. Took care of my sister's rv very well

Kristina Havens: Most helpful people in town!

James McDonald: Fair prices. Need a unique part for a 1978 Lincoln continental. Couldn't find this time. But they are looking into 3D printing. Took care of an oil change and inspection. Feel they were honest and very fair priced. I'll head back if we can find that part or have it made. Recommended.

Rodney Chubb: The greatest! First class hhoneest and dependable

George Livernois: Very friendly, service minded. The young fellow, Travis has been extremely helpful as I work to convert a 8 year old trailer from snowmobile hauling to general purpose use. I was having a hard time getting the right ball & hitch for my vehicle. Travis found just what was needed at an affordable price. They do travel trailers, RVs & have some very nice Classic Automobiles as well.

JJ Lockwood: Store our travel trailer here. Price is great. Their service prices are decent. Every employee that I've encountered has been friendly, honest, and happy to help.

Jamie: Positive:Quality,Value