Best Sewing Machine Repair Service Ann Arbor Near Me

Thomas Berden: Couldn't service me because I was not in their area?? Milan Michigan is about 9 miles from Ann arbor Michigan. But they did give me a referral to an x employee that moved on to start his own business. He came from Brighton Michigan 45 miles away. Go figure

Beth Andersen: This is a follow-up to the review I left last week. Alas, my dryer did not dry my clothes after the coils were replaced, so Master Tech's Curt came back today and it was operator error (translation: My fault). My dryer sheet had gotten plastered against the vent in the back of the dryer. Curt was so kind and stayed 20 minutes to make sure all was well after he removed the sheet. I wanted to pay him for his time since the original repair was fine, but he said it was covered under their warranty policy, so I want to let people who check reviews know that this is an outstanding business! Thank you!

Gina Perry: Critical:Professionalism,ResponsivenessThis place is a scam! They are liars and wont respond back !!!!

Andrew Inman: Washer belt / tensioner replacement, scheduled tech showed up the day after I called on time, very professional. Diagnosed issues well and fixed this promptly. Cost was inline with the 3 other places I checked. I've used them in past for other repairs consistently professional and good service.I think people leaving negative reviews here are more unhappy with the warranty repairs/quality on their stuff from the manufacturer and on master tech.Service:Washer/dryer repair

Matt Grima: Critical:ProfessionalismThis company had issues with scheduling but made it right. My appliances are fixed so I'm happy.

Jeremy Gluskin: Great resource to have in town! Very knowledgeable and helpful. I called ahead with model info of my dryer to check stock and prices of parts. The items I needed were set aside for me, so I made a purchase and was on my way in just a few minutes.

Steve Collins: They showed up right on time, thought he figured out the problem and realized it was something simple saved me the price of the part and was done in 10 minutes. Better then I hoped for!!

Mark Knopper: Critical:ResponsivenessI'm sure this is a lovely company (I have used them before successfully) but currently their phone customer service seems to be overwhelmed. Twice today I waited on hold for 20 minutes, and when I was the next in queue it hung up on me. I decided to try AAA Service Network out of Brighton.

Tanya Garay: Positive:Professionalism,Punctuality,Quality,ValueGreat service from start to finish. Very knowledgeable.Service:Washing machine repair

Chris Tsuha: John the technician was 5 star. He was very smart, but also polite and friendly. I’d definitely request him for the next service call. I took off a star because of the difficulty in connecting on the phone. There doesn’t seem to be email or webmail either. Also they didn’t call the day before to provide the service time as they said they would.

Jennifer Frawley: We have had service 5 times! And still we are left with a non-working refrigerator. The fridge cost $3k brand new and isn't even an year old. Whirlpool will not replace the unit until master tech reports to them that its not repairable. Master tech will not report this to Whirlpool leaving us with a non-working fridge that leaks water all over the kitchen. Not to mention ruining the kitchen floors behind repair! When ever we mention our concerns with the problems of the fridge we are told "that's just how these units are", how is that an acceptable solution. Buy a brand new fridge and deal with the problems just because that's how they are.....Service:Refrigerator repair

Jacob Bender: Positive:Professionalism,Quality,ResponsivenessFriendly, responsive, and helpful.

Gerald Boff: Very helpful and professional wonderful people

Omar Jaffer: Critical:ProfessionalismUnable to replace part and left my unit without power. Refuse to come back and fix it.Service:Dishwasher repair

Nicholas Valentino: John the Mastertech technician was very helpful and honest about the repair. He fixed the cooktop as soon as the part was available. Parts are backordered these days and difficult to get but he stuck with the repair and let us know as soon as he had it.Service:Stove cooktop repair

Andrew Keilman: Rude technician. Took 5 weeks for tech to come out for warranty on new washer.Intermittent problem which the tech was aware of. He ran 1 cycle and it worked fine. He said it was most likely the board that needed to be replaced and he would order one. 2 cycles after tech left, the washer was full of water with the lid locked with an error code. Called the office a week later to follow up and they said I must have misunderstood, there was no board ordered, the service call was closed and they said to call Maytag and start the warranty process again. Would not recommend. Tech was rude and lied about ordering the board.Service:Washer/dryer repair

Howard Oishi: Tried supporting a local business instead of using Amazon for a simple dryer part and kept getting told "the part will be here" on Tuesday coming from Montana, and then it was Thursday coming from Nebraska, and then I just gave up and ordered it from Amazon and got it delivered to my door in two days for half the price. This business needs to sign up for Amazon business where they can get discounted prices and still mark it up to retail.

Carol Reske: They were horrible, rude and arrogant. So much for shopping brick and mortar.

Sam Solovyev: I had a problem with my dryer (no heat). I took a picture of the dryer internals and showed it Scott. He was able to diagnose the problem right away and find the part that needed to be replaced. He also gave me very detailed instructions which allowed to fix the issue myself. Overall, I had an incredibly efficient and helpful experience.Service:Washer/dryer repair

Donald DeNure: had the bulb I needed.no problems.

Elijah Kannatey-Asibu: Service:Refrigerator/freezer repairPositive:Professionalism

Deanna Sieting: We received the part so set up Saturday repair. First off no call before arriving. Was here at 8am. He put the part in, but never set the temperature. Or made sure it was working. 1 hour later I opened the fridge and light were flashing doing what it did before . So I called get the tech back. He never came, no calls from Sears. So I was looking for a reset buttoned not see one, so I tried pushing the up arrow on the left side of the panel. And it has worked ever since.Sill now call from Sears to reschedule my repair.Service:Refrigerator repair

Dan Stuart: Positive:Professionalism,Punctuality,Quality,ResponsivenessThe service person was highly professional, knowledgeable and polite. He explained his diagnosis, described his activities throughout the repair, and also provided good advice and energy-savings tips. We have nothing but high praise for the company.Service:Refrigerator/freezer repair

Mary Jane Horner: John was great. Came twice to find out what the issue was, ordered the parts and came back 3 weeks later to put everything together. He did a temporary fix to the washer so we could keep using it until he returned.Service:Washing machine repair

athar siddiqui: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value

Judith Moldenhauer: Service:Washer/dryer repairPositive:Responsiveness

stephen stubleski: Mice had made a nest in our refrigerator while it sat in the garage for a couple months during a renovation, damaging the compressor and freon line. Our service technician, Ed, was very knowledgable, diagnosed the problem, ordered the parts and returned to complete the repair. I would highly recommend him to anyone.

Sailesh Agarwal: Positive:Professionalism,Qualitythe technician knew the issue and ordered parts and later came back and fixed the issueService:Washing machine repair

Steve Shaieb: Ed, our service technician, was very knowledgeable and explained in detail the root cause on my LG linear compressor failure. He was prompt, professional, and successfully completed the repair without issue. We will use Sears Service again for future repairs and already recommended to a friend who had a similar LG refrigerator issue.Service:Refrigerator/freezer repair

Gary Wojnaroski: Showed up on time, was friendly and knowledgeable, and took pride in his work and that he had been an employee for 54 years!!

grambino1: Critical:Quality,ResponsivenessIt’s impossible to speak with a human. Appointments were cancelled at the last minute and rescheduled via text. The part they sent was defective so the oven couldn’t be fixed at that time. I cancelled everything and will never do business with them again.Service:Stove, cooktop oven repair

Neil & Terrie Maitland: Great communication with service tech!! Very quick and professional!!! Highly recommend them for appliance concerns!!

Mary Vinovskis: Positive:Professionalism,Quality,Responsiveness,ValueExcellent service. Solved the problem in less then an hour. I thought it was going to take days.Service:Dishwasher repair

Margaret barnich: Service:Washing machine repairPositive:Professionalism

Linda McCrea: very thorough and conscientious technician

Brian Koerner: Derek was on-time, freindly, clean, and knew exactly what was wrong, once parts came in he was back and installed.Service:Dryer repair

Clifford Jones: Positive:ProfessionalismThanks to the Service repairman. He fixed my dishwasher without delay. He was a true professional.

Carol Galler: Service:Washer/dryer repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Brian Laskowski: This has got to be one of the biggest scams around. I scheduled service for our dryer. Not finding anything useful in the owners manual, I turned to the web for answers. Found what I was looking for but unsure of what replacement part was required so I scheduled a service appt. When scheduling I explicitly asked that the tech have the part on hand when arriving at my home. Upon arrival and a short 5 minute stay, the tech proceeded to explain the diagnosis, of which I already found on the web. Then it was stated he would have to order the parts. Thanks for charging me $120 for something I already knew was wrong and for not having the parts as I had requested. Out $120 for their upfront diagnosis fee for nothing and will never use the Sears Repair service again!!! What a sham!!!Service:Washer/dryer repair

Ryan Y Xiao: My dishwasher was broken a month before thanksgiving. I’m asking for a repair and after a couple of months late, the service shows up. He cannot fix it so he ordered a new part. A few of months later that order been cancelled because the part is no longer provided ! After spend MANY long times on the phone with this company, they just transfer you around to other person ask you call others. No one in that organization knows how to work for the people. After many days of conversation between third party phone company and service, they scheduled a date for an installation contractor to install. When those people got to the front my house they knocked the glass door instead of ringing the doorbell, they saw no one answered the door they just left. That was only in the morning! Even my dogs couldn’t hear it. They had many reasons why they left, but, they forgot to just simply ring the doorbell. After more than 6 MORE months that happened, We had deal to get our dishwasher fixed too. Finally they sent a check to me. Thank God!! That amount only purchased the cheapest out of pocket appliance. Now at the end of April I have an installed dishwasher at home! That experience was extremely hard to forget. When you put your trust, pay monthly service fees to a company like that, you lost that trust, time and money! What a Negative Factor to impact my family life,I wish Companies like this did not exist on the market, the only thing they get your money not take your issues. I have to speak up to let you know that what happened!A Customer with a Sears Service!!!Service:Dishwasher repair