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Sic Transit Cycles

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1. Sic Transit Cycles - Ann Arbor

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· 146 reviews

1002 Pontiac Trail, Ann Arbor, MI 48105

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Sic Transit Cycles: what do users think?
Matthew Spoor: I have been taking my bikes here for more than two years, including my eBike. They are amazing! Their customer service is top notch. It's clear that they care. I have experienced and witnessed numerous occasions where I or someone next to me has brought their bike in to see if anything needed to be done, and was told it's fine. From the owners down to the newest employee, they are five stars. Friendly, competent, trustworthy, accommodating, convenient, and caring are words that come to mind. I am such a fan of this place, I am nearly evangelical when the topic of bike repair comes up in conversations. Do yourself a favor and just go here if you need bike service, parts, or a new bike. You will be happy you did.
Kosta El Greco: Superb service! Everyone is super nice, and extremely knowledgeable. This is one of the oldest bike shops in Ann Arbor, and they know their stuff! They've got a great selection, and excellent service techs. It's great to have such a good resource, especially in the times of covid constraints! Pay them a visit, and you won't be sorry!
Valentin Mozheev: Sad to leave a negative review for local bike shop, had road side break down and was amble to make it home. They refused to do a 20 minute repair in the same day. Please avoid if you need an emergency repair
David Conley: The repair shot is fantastic!! No complaints there!But the retail shop is a bit on the pricier side.Overall very great, friendly and professional staff.
Max Futernick: Had the most amazing experience working with these guys to find a bike I really love. Spent multiple hours over a couple visits running through options on every little detail. I really appreciated how patient they were, and as someone who doesn't know a ton about bikes other than that I love to ride them, I learned a ton of important information along the way that will make my riding even better.There is also zero sales pressure - if something at a lower price point makes more sense, they'll push that. If the juice on an upgrade is worth the squeeze, they'll tell you that too. This will be my bike shop for life.My one gripe is that their one sales person, Noonen, is completely unprofessional. Demanded pets in exchange for service and even raised his voice to bark at a dog passing by. Overall, still a very good boy.
irene serezal gallais: Great place, very nice people
Al Owski: The first person I contacted was Joe who provided me with the info on what they had in stock. I made the 30+ mile trip to Sic and I am glad I did. Mike brought the bike out for me to try, made the adjustments, and let me try it out to be sure it was a good fit. He then helped me select the accessories I needed. Overall, a great buying experience.
Alex Lowe: These are some of the friendliest, most helpful people I've ever had the good fortune to come across. They're inconveniently located for me, but they have absolutely got themselves a loyal customer for all their help yesterday.
Mike: Great bike shop, with helpful staff. Good experience, will return!
scott .cooke: Great experience!! Amazing customer service! Michael and Brooks are a wealth of knowledge and so professional. The guys in the service area were very helpful and accommodating as well. Everyone is so welcoming and supportive from the time you enter the building! Thanks so much guys! Can’t wait for my ride to get in!!
Grant Preves: Great customer service and nice employees! Highly recommend.
Amber Music: Super helpful! I've been a customer for a few years and they've always been able to fix my quick problems on the spot (bigger things they usually get back the next day). They do a great job of making sure everything is 100% before you go back out on the bike.
Mick Taylor: Fantastic Bike store with a really good selection of quality bikes. I came in with a budget and an idea of what type of things I wanted to ride and came out with a Marin Nicasio 2. The Sales Manager Mike was really knowledgeable and treated me great!
Carson Landry: Excellent customer service. They helped me find the right bike for me and patiently answered all my questions. Free service/warranty for a year after purchase really shows that they trust the quality of their work.
Evan Herndon: Great place
Petr Tojsl: I've gone to this shop so many times, and have I ever had a complaint? Nope! The people there are so kind, friendly, and knowledgable. Heck, they even have one of the best bike fitters in the country working there! So if you're anywhere near Ann Arbor and need anything bike related, head to Sic Transit and you will not be disappointed.
Edward Dunne: They are a great place for getting your bike serviced. They do good work and are clear about what to expect. They offer helpful advice, too.
Alexander Eagal: Had a great experience buying a bike here. Mike helped me from start to finish. He told me he'd text me when a bike I was interested in was done being built... and he did! I was delighted. I've had the bike for a month and it's been pure joy.The shop has bikes from All-City, Surly, Marin, Jamis, and Brompton from what I saw. They have all kinds of bikes but I was there for steel and they didn't disappoint. Of course, inventory is a little low right now.
troy satterthwaite: Great bike shop, they went above and beyond when helping me pick a new bike and getting it set up properly for me, being a bigger guy i needed some beefier wheels and wider handle bars and These guys hooked me up. These guys really know their stuff. Best bike shop around.
sicun chen: Thee best bike shop in town 3 Michael is so patient and knowledgeable 💖

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