Best The Hartford Ann Arbor Near Me

Sylvia Stepien03: My sister goes to therapy here and I feel like shes made more progress here than anywhere else. I hope she keeps getting better. If you need help this seems like a solid place to start working on getting better. I recommend this therapy center to many patients I see in my ER.

Natalie GRUBBS: This saved my sons life. It’s a year long program with group and one on one sessions. It teaches you how to deal with situations with you have no hope left

Jacqueline Jacobs: zero communican with parents, they change my insurance a TON and does not seem to be that helpful to my child

alyssa: I do not recommend. One of the one on one therapists are extremely forgetful, would have to tell them things multiple times, over and over and over. Was also called out for picking at my nails, a thing I do when I get anxious, and proceeded to accuse me of being on my phone and told me to not pick at my nails again. Is an EXTREME medication pusher, wouldn’t take no for an answer. I told them i didn’t want to go on more meds but kept pushing them. Group was extremely awkward, no one spoke until called on.

Sav: I left before completion.well I was kicked out for calling my therapist a c*ntbut that’s exactly why I needed the therapy.Marsha says that dbt puts a huge emphasis on not terminating therapy because of a clients problems.im just now starting to recover from the abandonment of this place 4 years later.only 9 people in the state have a board certification for dbt specifically and I don’t think any of them work here.I highly recommend the DBT center of Michigan, they have 2 board certified therapists

Krystina Stepien: I’ve been seeing a therapist for almost 7 months now. C.L. has been great, phone coaching has really helped me especially with targeting behaviors. Overall care is really good. You can tell Carol and her team are dedicated to helping their clients and my individual therapist for sure has gone above and beyond to give me the best care possible. Super caring individual and really gentle which has been super helpful. Group therapy is helpful especially when figuring out what works and what doesn’t. This is an exceptional DBT clinic.

Rosie Parra: This was a few years back but I Saw Dave I won he did tell me that I cut myself because I was bored he told me to just quit with all the suicide attempt and cutting he basically made fun of me for me in a wheelchair he just kept continuing asking over and over again “I don’t understand how you need to have a wheelchair if you have a headache” he basically wouldn’t help me figure out what was bothering me he was just like so how does that affect you and I would say I don’t know and he wouldn’t explain any father he yelled at me once because I said I don’t know.

R Klay: The individual therapist, one of the newer ones on their staff, was completely unable to connect with my teen in a meaningful way and did not seem to have an understanding of even the fundamental symptoms of anxiety.EDITED TO ADD: After finally speaking with the head clinician to share my frustration, I'd change this rating to zero stars if I could. I guess I expected an apology for our awful experience or at the very least an expression of empathy - or even an offer of the opportunity to meet with a (more qualified) therapist or try one of their groups. Nothing of the sort was offered, just a curt and dismissive response. I'll be sharing this experience with the health care facility that recommended the DBT Center, and would caution anyone who's in limbo on the DBT Center's (surprisingly long) waitlist for an individual appointment to give the therapist a thorough vetting over the phone before taking the time (and money) to meet in person. I was so happy to get off the waitlist that I failed to do so. Luckily we found a great therapist elsewhere (and what a contrast to this experience!!) There are plenty in this town - it's worth asking around to find them.

Traven Pelletier: My wife and a number of my friends have been patients here and all of them have grown tremendously from their work with the Center! This is a great place to work on retraining yourself to be your best self, or working through negative and harmful behavioral patterns and traumas.

Kristy Pelletier: This program is fantastic! Once you allow yourself to give into change it helps with all kinds of emotional and behavioral problems. It works if you work it, and you need to want to be better. It changed my life, I'm so happy and have learned to love myself again!

Unpaid Intern: Totall scam, litterally stole money out of my coat while I went to the bathroom

C Z: Dropped us from care in the middle of an intense crisis, literally canceling sessions we had scheduled, leaving me with a mentally ill teenager and ZERO care. They then had the gall to call back two months later asking "if they could help with any transition in care for my child". To add insult to injury, we were on a waiting list for months to get seen by these garbage therapists.They failed us spectacularly and it was horrible. I beg you to look elsewhere.Edit 2/12/19: my review has not been followed up on. I'm not surprised.

Brandon McGlashen: Can not get a call back after a referral from UM. Ive left 3 voicemails. If you're full...communicate that to people who are trying to get help so they can look for alternatives in the interim.

Ariel R: I found them to be very helpful and caring.

Colleen Wivell: This program is outstanding for teenagers who have black & white thinking and suffer from self harm. After 2 years of struggling, I feel we are finally making progress. The content is putstanding and Rachel & Mackenzie do a great job of leading group. It’s not just about “fixing the teen”, but working with the family to function better together.

Morgan Rondinelli: The Ann Arbor DBT Center both saved and changed my life. My therapist was fantastic. I graduated the program and left with countless coping skills. Thank you to everyone there!!

Lauren Duff: Six months into the program my individual therapist quits, then my therapist for my group quits. The replacement quits too. So now I have a temporary therapist for one month who I can’t reach because she never gave me her phone number, and then I have to switch to another therapist. Then I’m supposed to switch to a fourth therapist. NOPEThis is disrupting my care. Do not go here.You are better off getting DBT from an individual therapist than in a group setting where one person can derail the whole class and no one stops them.They also don’t have an ability to swipe cards or process payment by cards and take too long to cash checks. I’m sorry, taking a month and a half to cash my check is unacceptable.Good luck reaching their billing department, it’s some random third party biller.I’m so glad that I’ll be done with this place in less than a month, I wish I just stuck with my regular therapist and did DBT with her because this was a waste of time.

Stephanie Cole: The style of therapy wasn't one that worked for our family. We had lack of communication from our individual therapist overall. It was also difficult to receive a call back from our individual or one of our group leaders. Not only did we pay our co-pay for individual therapy, but we paid 2 co-pays for our group therapy since the center wouldn't bill group sessions as family sessions. Very disappointed since UofM recommended this center so high, but I would not recommend it to anyone.

Ms Gaz: Been going for 10 years. I see a resident, and sometimes an attending sits in. As doctors go, meh? It's been so long since I've seen an on point, stellar psychiatrist, meh and mostly harmless is the best I can hope for. I can't private pay for anyone better. Guess that's not a roaring recommendation. 3 stars for the docs.I HATE (with the heat of a super nova) the telemed nonsense. My computer is old trash, and barely works. I think RU hides behind covid-19 as a reason to not have to deal with the clients. Everyone else is YOLOing, and they are still hiding being sheets of plexiglass. I wish I could hide behind a webcam for my job. Telemed is only good for 15 min med checks.Appointments take FOREVER. I called today and next available is late June. Seriously? Glad I'm not on my last neuron. 0-1 star for facility and scheduling.Do not waste your time coming here if your are not from the immediate area. You can get hassled and ignored closer to home. I don't bother switching because there is noone better by me. No energy trumps hunting for another psychiatrist.

Madison Anderson: I have been recieving care here for 4 years, and I'm moving on.My biggest complaint is how long it takes to talk to someone: You're on hold for at least 10 minutes, usually more like 20-40. That's ridiculous. The only way to directly reach your Dr is through the U of M portal, through text. Mine have usually answered back. Otherwise, you have to wait on hold for an ungodly amount of time, or be put on hold again to talk to a nurse.I've had a couple times where it took awhile to get my meds filled, then I was out, which is not ok. I also had an issue w/ my dr. and former therapist changing my care w/o notifying me or including me in their decision.My last phychatrist here was decent, but he moved on, and I've been placed with someone for a couple months who's nice, but doesn't seem to know how to do their job well.

Alexandra Kaidan-Berry: My medical records were illegally given to Washtenaw County, they took my son away.

Jay Ko: I would have given this a 0. Without going into detail this is what I am left with after my experience. I had to wait 6 months longer than the already backed up appt.to get in. Then they gave me only about 3 days notice to come in. I came for what I thought was help with problems sleeping and needed to talk to a psychologist but instead it was a 1 hour sleep assessment as to keeping track of awake times and logging it. The theory was that you may have to change sleep patterns. This would have been helpful had I wanted that from the appt. I wanted to talk about relaxation techniques and the like. Since this is a mental health facility I expected more personal 1 on 1. I told the staff person who was conducting the interview the same and that i would not reschedule and thought it was probably going to be a reasonable charge for an assessment, not they charged me 400.00 an hour.

Brian Donovan: horrible place ..... they do not listen ..... they do what they want not what is best for you ..... it is very obvious that they do not care ......

J. Sarayda Shapiro: Getting an appointment here is next to impossible. My PCP's office tried to call them, and couldn't get them to answer the phone. When I've tried calling them, they either say the first appointment isn't for months, or that the wait list is closed and won't be open again until the following calendar year. By then, I may have lost my insurance. I've tried being seen here for a couple of years now. No luck.

Gaga Stan: I see why many people don’t go to get help for mental illness, and their the reason why. Good luck!

Elena Marlee: I just love when I call and tell someone I'm out of my medication and they agree to refill it and then never do. The people who answer the phone here and honestly at most U of M locations, are incompetent and not at all helpful with anything besides making appointments. This is not the first time. I've had people here tell me they cant refill my prescription and they can't get me in to see my doctor for months. Then when I finally do go to see my doctor the doctor tells me that my prescription should have been filled and tells me they're going to speak with whoever these people are who get hired to answer phones.

Sylvia Ertman: I have been a client at Rachel Upjohn for several years. I have had the best therapists and attended great learning programs by they’re suggestions.I have had exemplary care every time.This past week I attempted to make an appointment at RU. I was anywhere from caller #8 to caller #18 and was on hold for 8-19 minutes each call. I am not sure who has time to wait on hold and go about there business on a given day.Today I am at home and finally made my appointment after 16+ minutes on holdI am a strong advocate for Michigan Medicine but is difficult to refer family/friends when the very first contact puts you on hold for so long.This is, indeed, poor customer service.Sylvia Ertman

Al Harris: Simply the Best. ....