Best Economic Optics In Detroit Near Me

tlennon: I've been to this store twice previously with no issue. They've got my insurance on file. I made an appointment online. I show up and am told that that the doctor they have in that day doesn't accept my insurance but the store does. I ask why I was able to make an appointment with a doctor that doesn't take my insurance or why they didn't give me advance notice about this, or at least list the insurance they do take. No answer. Just told I had to pay full price. I left

Mark Provenzano: Awesome... DR MARK was quick, knowledgeable and answered all my questions.

K Glow: My husband and I had an awesome experience at the Detroit location. Nicole was very helpful and informative! Thanks!

Denita Parrish: One of the top five eye exams that I have had in life. Dr. Damien Gietzen was professional, informative, and had an excellent chair side manner...my visit really was a pleasure and I look forward to stopping in this summer for some stunner shades.

Alexander Tourtillott: Diamond is great! Diamond is friendly, easy to communicate with & she fixed two of my frames. Both of my frames were quickly adjusted at the counter & they fit perfectly. Thank you!

•Shana Williams: Diamond the Optician was extremely helpful. She took the time to repair my glasses even though it was a challenging task. She also replaced the nose buds, cleaned the lenses and adjusted the frames so they fit better. The whole team was warm, welcoming and fun. I am now a loyal customer!

G: Friendly store staff and affordable glasses.

Margaret Godbolt: 5 plus stars. Affordable classes three purchase of glasses and sun glasses. My first purchase was stolen alone with Nike lunch bag, and employee red jacket for ball park. Sorry no picture of the store front. Everyone are wearing Warby Parker glasses off Woodward and across street from H& M

Josh Ruhlman: They wouldn't let me order glasses without an updated prescription despite my prescription being the same for years.Conveniently, they had a doctor on site who could do it for an exorbitant cost. That seems really scummy. Great way to milk people for more money. I think they lost a long time customer today.

Sarah Shaltis: Literally the worst experience I have ever had at a Warby Parker. All the workers were so rude and cold. They were so incompetent in adjusting glasses, she put her hands all over my lenses and wrenched my glasses until they almost broke and then proceeded to tell me there was nothing she could do about it. I will never set foot in this location ever again.

Andre Iadipaolo: The retail experience at Warby Parker was pretty good. I had an eye exam and purchased glasses last year, all with very friendly service. However, DO NOT BUY WARBY PARKER GLASSES, THEY SCRATCH EXTREMELY EASILY.Out of all the glasses I've ever had in my life, these have scrached the easiest. Less than a full year having them and the lenses look like I've had them for 6. Shopping experience was good, frames look awesome.... does not make up for the extremely low quality product. Take your business elsewhere, Warby Parker is not worth the hype.

Marisa Hamel Casazza: Don't go here for your eye exam/prescription or contacts. They messed up my contacts prescription, I ordered ill-fitting contacts that were bi-weekly instead of dailies as the prescription indicated, and when I tried to get the daily contacts ordered they insisted on me coming in for a completely new eye exam, even though my prescription was still valid, and did not offer to waive the eye exam fee. I will not be coming back for eye glasses or contacts.

N G: Dr. Hakeem was amazing! This was the best optical experience I’ve ever had. They had a great solution of eyeglasses and helped me get a new prescription. Highly recommend shopping here - 10/10 service.

The Growmane: Let your employee know that you probably shouldn't call somebody names and be very rude to them. Rudi andrea Pena is the worst person I have spoke to in my life.

Grace Perreault: On my third pair of frames/lenses from Warby. I get my eye exam done else where. They never try to push/sell me on getting an exam there which is NICE. 9/10 times I have great staff.

Karen Malett-Grozenski: I called Warby Parker before driving to there Detroit location on Woodward to ensure they were open. A man answers and tells me yes store is open and they are open for inside business. No appointments needed. I Drive down and they are closed!!! No signs on the doors of why or anything. There is a positive ending though. I went to Ford Health system OptimEyes and Kerri whom helped me as extremely friendly. Plus They were following all Covid protocols so they received my $1546 worth of business from the different peers of glasses I purchased.

Muna Hussein: Ask for Charles!!! He was so kind. I couldn’t hear very well and he was very patient with me. My best experience at warby Parker :)

Michael Hickey: If you're getting your eyes examined there, the eye doctor I had was top notch! This is a well run store with friendly, helpful staff, and you'll have plenty of frames to try out, all of which are high quality.I just got my new glasses today. I couldn't be any happier. I'll definitely come back for my next pair. :)

Violet H: Amazing customer service! Super cute glasses! Very very clean!!

Josh Davis: Fiona was awesome! I lost my digital gift card and she was nice enough to look it up for me. Will definitely be coming back

Natasha: This is the only place I've been going to for glasses because they have a nice selection especially for glasses your insurance pay for.

Joseph Ford: I need a new pair of glasses I have my referral for my glasses

Karen Pettiford: I was on my way to pick up my glasses and called to let them know I was only minutes away. I was told that an employee had an emergency and they were closing and walking out the door, but if I got there before they'd left they'd gladly hand me my glasses. I got there 10 minutes before closing time and they had left. The guy that said he'd gladly hand me my glasses if he was still there asked me what would I do if I'd gotten an emergency call. First off if someone were to call and it was an emergency calling 15 to 20 minutes before closing is Not an emergency, clearly they didn't want to wait and I rushed there on a half flat tire after getting someone to sit with my 2 yr old granddaughter not to be able to get my glasses. Clearly certain staff members here are unthoughtful and unprofessional

Alexandria Lane: I don’t like how when I went and took my kids that has the same insurance as I do..they charge me a copay up front but not for my kids…then the time for them to closed it’s say at 6:00 the lady on the phone say 5:30 and it’s not winter time hours

Oscar Lewis: I had at least 8 pairs of glasses to pick from I've never had that many to choose from ever .I will be going here again .they are superb.easy 5.

Gloria Goins: There's an temp scanner before u go in. Inside was very neat, clean, and organized. A nice assortment of stylish frames. The staff was proffessional, knowledgeable, and very pleasant.

Jozy Parks: Heritage Optical on East Jefferson the lady has poor customer skills. I got fitted for my new glasses and informed the lady they were too loose on my face. She was rude and unprofessional. Had the audacity to get up from the counter and go over to her co-worker to talk about me while I was in ear shot to hear her conversation. The gentleman that works there is very professional. I had conversation with a family member and described her my family indicated that when went for service the same lady was RUDE!!!!

deshaun willingham: I’ve had an exam from seen optical which I highly recommend. I took my prescription from over a month a go to heritage for SAFETY GLASSES!!!! It’s been 6weeks I’ve heard nothing. Before that I received a call confirming my order. They had the wrong script wrong first name the right telephone number and the right last name a long with a host of staff issues and manager who just up and quit. I was told my paper work couldn’t be found. I gave them all the correct information and still waiting. Horrible I don’t recommend anyone go here. Located on east Jefferson. I wouldn’t give them a star.

Kristopher Terry: Service is terrible, waiting 30 plus minutes just to adjust some glasses, how only one person here know how to do everything….

Donna Rahman Spraggin: I’ve been going to Heritage optical for about 35 years. Their service and professionalism is beyond compare. Would never consider going anywhere else for my optical needs.

Terri Upchurch: I was very pleased with the staff professionalism and their dedication & commitment to customer service! The staff's vibe had an amazing energy level & the vibration was so welcoming & calming & exhilarating & exciting!!! Will refer other's & I will return to do business there!!

Ta'Nia Patton: The service that my son and I received was OUTSTANDING!!! The Dr. and Staff were very KNOWLEDGEABLE, PROFESSIONAL, and VERY HELPFUL!!! Will recommend this optical center to all my friends and family!

Shahara Horton: First timer!! Very professional and clean..

Linda Bradlin: I can't seem to ever get an appointment. They are always booked and tell me to call back on a certain date for the following month. I always forget and they are booked up again when I call. It just happened again. They can't book for February until Jan. 29th. I'll forget of course, even though my glasses are broken. This has been going on since late summer. I guess I'll try somewhere else.

A Wilson: Great service! Excellent eye doctor comprehensive exam! Will recommend to others! Clean practing social distancing and disinfecting..staff friendly and helpful.5 star service!

Erica Thomas: Very unhappy with the communication with the stuff I will not be coimg back I will be taking my business somewhere else

Miykayla Taylor: An awesome place to attend for a eye exam- the people were very helpful and professional

Mia Lu: I really love my glasses from here! The service was great. Tahra helped me out very professional & helpful. Will be returning!

Tommy: First I was told it would take up to 2 weeks for glasses to come in. Today I called the office and I was told it could take up to 6 weeks for glasses to come in. Outrageous.

Mike G: The eyeglass selection is awesome. I went with a pair of Prada's which were reasonably priced. The staff was very friendly and knowledgeable. I appreciated their patience because I tried on a lot of glasses. What I liked most is they didn't try to upsell me things I didn't need. Great experience.

camille pace: Very friendly, awesome customer services

zunaira T: I've used Henry Ford OptimEyes (Detroit Renaissance) twice. I am in awe of how polished, modern, and spotless everything is. I brought both of my siblings the second time, and they also had an amazing experience. Our doctor was very knowledgable, courteous, and helpful. Our optometrist, Jamela, was really helpful when it came to choosing glasses because all three of us had different insurances, and she was able guide us to what would be covered for each of us and provide us with useful information. Jamela made sure to phone us after picking up our frames to ensure everything went smoothly. The Henry Ford OptimEyes, the Detroit Renaissance Center, has Jamela to thank for that.

Dorothy Hines: They were very friendly and very professional and I just love going to Henry Ford optimize I would recommend it to anyone

Deborah Webb: Love the view of the water from the office location it's beautiful. Shanice & staff members were very polite and inviting. The Doctor was full of knowledge too Great place to be

Cantrice Chatman: Everyone was so so so professional I will most definitely will going there every time to get my glasses! Thank you for a great experience

Marcus Cooper: The doctor was nice and personable. And Jamela was great. She helped me pick out the perfect glasses thank you

Greg Jones: Great service , very professional, it was just a warm feeling Billy and I had what I need a great pair of glasses thank you have a great day

derrick smart: Excellent customer service and care

Danajah Jones: It was my first time coming here and it was great and fast !

Wayne Hun: Great, the staff was amazing very helpful n respectful. Best eye glasses place I ever been to.

B K: Was here on a conference and stepped on my glasses. Mela was so kind to have the glasses fixed in no time! Being from Western Canada it was great relief to have this done! Thanks Mela!

Jackie Edwards: Keep up the good job!!!!

Peter Koenig: Great location and staff. Quality workmanship on my glasses order.

Roger Smith: The whole team was nice and friendly i like that

Felisha Tate: This place is wonderful! From the Welcoming K'Loni, to the other pleasant staff, (Mela & Anna), to the cleanliness of the office, to the Dr himself. Great visit. I have already recommended this facility to others.No need to worry about parking because they also Validate. 👍🏽👍🏽

Kstallhall121: The staff is awesome here! Everyone is very personable and professional.

Michelle Morgan: I had the best experience FINALLY getting the glasses. K'loni set the tone with my confirmation call. Shanice made choosing my frames an exciting adventure. The docs were very astute and fun. This is definitely my spot for all of my optical needs.

LaMesa Williams: I love this location! The doctor and staff are always pleasant and professional.

Tynia Jackson: Henry Ford OptimEyes-Detroit Renaissance office has a Great Optical team. The Doctor and staff are Great. I love their customer service and knowledge.

Reginald Brown: Great customer service

Howard Collens: Tina provides first class service from the initial meeting - suggesting frames that match your personality and style, to fitting upon delivery of the best glasses around, to following up to make sure that your glasses fit to a T on an ongoing basis. She cares about you and how you look and feel. Her selection is top notch. Her service is unparalleled.

Melanie Leppert: Best eyewear buying experience ever!!!! Tina is amazing and the selection of eyewear can not be beat. I ended up buying two pair because there were so many great frames to choose from. Besides the great frames, my progressive lenses turned out perfect. I highly recommend and will be back.

maria montoya: OMG. Finding Spectacle Society totally changed my view on glasses! I've been a die-hard contacts person since the age of 9... But during the pandemic I was introduced to Spectacle Society and I've not put a contact in my eye every since. Oh I have them and still use them if I have to, but really now that I have such beautiful, unique eyewear I am actually excited to show off my glasses every day. If you've struggled with the lack of customer service at big box stores, definitely make an appointment to visit Spectacle Society. You can even make it a fun date night! My husband and I both love our glasses and are now thanks to Tina (owner) better stewards of the care of our eyewear and slowly becoming collectors of frames we just love. You won't regret make an appointment here! Just know this is not no Warby Parker or Lens Crafters, but more like making a purchase of art for your face ;)

Madelyn Hichme: Fabulous selection of eye glasses! Fun and unique! The service is top-notch. This experience was the most fun I have ever had choosing glasses!

Santiago Godo Conill: Really good experience! We feel like at home. Really human and profesional experience. Highly recommended for buy a unique eyewear.

Jackie Roby: I’m madly in love with Spectacle Society! I have been wearing glasses since I was nine years old and my prescription is strong. As you can imagine, I’ve spent a lot of time buying glasses. Never have I experienced the curated styling that Tina provides at Spectacle Society. I’ve always thought of my glasses as a nuisance but now I’m seeing them as a way to express myself. Tina made me feel like I was walking a catwalk. Investing in myself at Spectacle Society was the best thing I’ve done for me. AND most of my visits have been through virtual fittings because I live in Boston. I could never go back to other places after this. Thank you Tina for helping me feel phenomenal!

Carrie Willis: Spectacle Society has given me both a new appreciation and care advice for my glasses. Now, I wash cleaning cloths every week and never leave my glasses in the car. Tina even gave my old sunnies a much-needed deep cleaning. Look at this lens/frame upgrade. New Francis Klein on the left, oldies on the right. Thanks for leveling me up, Tina!

Kimberly Pirtle: I always tell people that Tina has ruined me for other opticians. She was the first one who made picking out glasses an exciting experience rather than tedious trial and error process to find glasses that I both love and that fit my big head. First of all, Tina is fun and we laughed a lot. Second of all, she cared about me and was really invested in finding me glasses that are perfect for me. Tina's store is not full of the same types of styles and colors over and over. There are *so* many fun and gorgeous and different frames to choose from.I live in Maryland and Tina was able to curate a selection for me based on my lifestyle, my personal style, and the size of my face. I found multiple pairs that I loved and Tina was even able to customize them with nosepads and extended temples so they wouldn't rest on my chipmunk cheeks! If you buy your frames anywhere else, you are missing out!

Matt Homrich-Knieling: Absolutely love my glasses. Spectacle Society did a great job curating options based on my preferences and taste. It was such a fun experience.

Hetali Lodaya: Tina is so fun to work with and absolutely knows her craft. I didn't know vintage eyewear - glasses from decades ago that have been restored - was a thing! How cool! I didn't find a piece that totally spoke to me my first trip, but it was worth the consultation fee and I definitely hope to come back and get luckier with some new selection.

Paula Trzaskoma: What a wonderful experience! Last year I bought progressives elsewhere and hated them. So this year I visited Spectacle Society and Tina hooked me up with the most beautiful bifocal glasses I’ve ever owned. What’s more, I can see perfectly because she took the time to learn about me - my hobbies, work, lifestyle, pain points about my precious glasses - to assess my needs and fit me with glasses that are not only strikingly beautiful, but easy to wear and suit my every need. When you need glasses, do yourself a favor and make an appointment with Spectacle Society. It’s so worth it.

Mary Saracino: Tina is a pure joy to work with. She was passionate about making sure I got the right glasses with the right fit, and the right colors. She is knowledgeable and has a great artistic eye for design (what types of frames work and what don't), and her customer service is superior. The selection of frames was amazing! I live in New Mexico, and Tina was very accommodating, shipping me frames to try on and then meeting with me via Zoom to help me discern which frames were the best for my face. The entire experience was stress-free and enjoyable. And turn-key! I highly recommend her to anyone in Detroit (or around the country) who is interested in purchasing great frames (designs, colors, quality). If Google would have let me give her 10 stars instead of 5, I would have.

Nancy Jenkins: Living in Wyoming at the time, I didn’t have a lot of choices in Frames that felt like “me”. Tina is so kind, amazingly creative and has an intuitive sense of what is right for my personality! Even my eyeglasses shop in Wyoming asked “Where did you get those frames? In New York?’Tina worked with me over Zoom, sent me 6 pairs of frames to try, and then we met back on Zoom and she guided me to the pair that said “Yes! This is me!” Thank you for giving me a new confidence again!!!Highly recommend!!!!!!

Kayla H: My experience getting glasses at Spectacle Society was far beyond any glasses shopping experience I’ve ever had. Tina’s passion for people and glasses is evident and makes for a very easy and enjoyable process. I love my glasses and can’t recommend this place enough for their unique selection of frames and unparalleled customer experience.

Stefan Zechowy: Very knowledgeable and friendly. Definitely recommend.

Mark Stackpoole: What an awesome addition to our Corktown neighborhood! Tina is definitely a professional and helped me make an educated decision on a new pair of glasses - actually two pairs. I was able to comfortably check out a number of different options and not feel rushed at all. I ended up getting new glasses primarily for work, as well as prescription sunglasses and both ended out perfect. I highly recommend Spectacle Society for someone looking for a personal, informed buying experience.

Evan Deutsch: Tina rocks!!! She helped me pick out my two pairs of Retrospecs (new old-stock frames dating from the early 1900s to the 1990s). She is the only store that carries them. Very, very cool. Stop by and check out her selection.

Amy Goldmacher: It is a pleasure to spend time with Tina in her beautiful boutique. She listened to what I liked and disliked, and helped me find the best frames for my face in the most amazing, fun color. If you wear glasses, or if you'd like to wear glasses, you must go.

Kathy F: I loved this place and my experience here so much that I don't know where to start. Tina is the owner and she greeted me at the door with enthusiasm and so much positive energy that I felt as though I was going to a party instead of choosing new glasses. She took time to find out what I was I looking for and then helped me to try on dozens of unique, beautiful frames -- all in her gorgeous, sunny, accessible Corktown space. We chatted; we listened to Motown; we tried on even more spectacular frames. It was SO MUCH FUN. Oh, and my new glasses are beautiful too. 😉

Jane Butz: Working with Tina is a dream come true. Her priority is that the client will have a fantastic customer service experience. She listens well and responds to what you need. She is respectful and inclusive of people from all backgrounds. Tina is personable, fun to work and very knowledgeable. I highly recommend her. The selection of eyewear at Spectacle Society of Detroit is extensive, artistic, and sure to accommodate all tastes and styles. I love the frames that I purchased from Tina!

Michael “Chilly” Tarleton: Very professional and caring Associates

Tiffany Haney-Brown: HORRIBLE service overall with SVS! My husband had an awful customer service experience at this location. His "optician" was just inattentive when he was picking out his glasses. And even when I was looking at frames she wasn't really listening to what I was saying. When I purchased glasses at the Warren location, I ended up exchanging my lenses for single vision. I NEVER requested to remove Transitions from my original order, but somehow it was taken off the order. I called the office and the lame optician said "You're outside of the 45-day warranty." So I'm stuck with lenses because someone messed up. I've called corporate and I hope they can address this issue because glasses are too expensive to get the order wrong and then say "outside of warranty." STAY AWAY FROM SVS!!!!!!

jereld martin: Great service

Rosalind Harris: great customer service

Paula Roberson: Very caring staff, Quick and efficient. I've been coming to this location for over 30 years and I'm always happy when I leave.

Max Thomas: Horrible service. I rushed there for service one day and granted they were closing in 20 minutes but like any other professional company, you help every customer that enters before closing. They turned me away. I came back and placed my order and specifically asked how long it would take. I was told a week. It’s been over a week and now I’m being told another week. This is a huge inconvenience.

A Wright: The staff were friendly, however I was disappointed with my eye exam. Not sure if there is new protocol between eye doctors and insurance but I felt my eye exam was subpar. The staff asked me multiple times if I had specific questions or concerns for the doctor and my answer was ‘no’. However, I think this response probably gave the ok for what I feel was an incomplete exam. I’ve been wearing glasses for 20 years. At every eye exam I’ve always had my eyes dilated to look at the back of my eyes. This didn’t happen at my eye exam on yesterday. The doctor just readdressed my old prescription and used his otoscope to look at my eyes. This is just a little concerning as I have family history of glaucoma and cataracts. I don’t think I should have to verbally request a standard screening, if that is what I’m there for and the insurance is paying. Maybe I’m misinformed. I guess I’ll find out for sure next year at a different eye doctor… I had to edit this. I forgot to mention the best part of my experience. The staff was more than accommodating! I wore an old pair of glasses to the appt and needed them adjusted. Without hesitation, multiple staff went out of their way to make sure this was done. Also, when selecting a pair of glasses, staff was more than helpful, showing me multiple options of different styles. I really did appreciate this as I can be very indecisive.

Deborah Brown: Call last Thursday to inform son glasses frame had broken, first Lady say she will contact insurance company and call me back she never did. I had just pick up new glasses in December. Call back on Saturday said she will look and see if they had frame put us on hold 5min then said she will call us back never did! Call back Monday and talk with young man Corey at Mack & Moross so professional at for son d-day name look it up said he could order them with payment and they take a few days and was able to pick new frame up on Thursday!! And the others two Ladies at that location never call us back. Thank God for Corey!! He listen and understood only thing we need was new frame not glasses. Hat off to you Corey for caring!🌟🌟🌟🌟🌟

Carla Fields: Caroline was so pleasant and knowledgeable

Nicole Perkins: My dad says his experience here was awesome Carolyn was so sweet and polite to my dad and I really appreciate that

Gacha Blondy X-X: Svs vision is a good eye place i love the workers there they are so friendly an very professional the dr is nice an professional there very fast there an they just make you feel comfortable I would recommend svs vision to others a great place for glasses 👍🏾👍🏾

Deborah House: They welcomed me the minute I walked through the door. I was a walk-in patient the wait was not long at all. Thanks SVC team members way to go keep up the good work.

Devon Bradley: Excellent customer service 👏

Sheila Ballard: From the time I walked in until the moment I walked out the customer service was great from everyone one that was working.

Laurie Strawbridge: very helpful, lots of options and excellent customer service!

Gloria Williamson: Literally in and out!

Edward Bell: Very professional staff great service I love these people I would recommend this to everyone and anyone

Mark B: Everyone was professional. And I got my glasses fast I also recommend it a friend he loves it

Armani Tate: They was real polite and real nice

Theodore Carreker: I always have a great experience here. I have been going there for a lot of years.

Robert Pride: Great service.

Clarence Ruff: Great Service.

Sabrina Duffey: Customer service was great. There's was a bit of a wait for my eye exam and pricing was a bit costly but overall I'm satisfied

Patrick H: It was a great experience and hands down on the best service available. Faye was very helpful, quickly answered my questions and scheduled my appt. Dr. Humes was confident, knowledgeable, and effective with her work. I felt well taken care off and I am thankful for them.

Ape Shit: Had a pleasant experience & didn’t have a long wait time thank You for your service

Kathy Gant: Everyone were very knowledgeable and willing to assist and answer any concerns that I had and always with a smile, that made me feel very comfortable.

Rhoda Nichols: Yeah I m deaf. That my name Rhoda Nichols, I say welcome! Smile 😊

Renee Wilkes: They were fast and efficient, friendly and helpful from beginning to end.I am a very Satisfied customer.

Cynthia Hunt: Great visit doctor n staff very pleasant n professional

Anthony Jones: From start to finish meeting with the technicians and the doctors was a great experience.

Patricia Greenlee: I absolutely love Henry Ford OptimEyes I've been getting my glasses from there for a very long time, always always satisfied, the services are great. I highly recommend them

Emmanuel Jordan: The service given by Linda was very professional. I enjoyed my visit and loved the glasses I selected. Joyce also was very pleasant. I give the whole staff 5 stars.

Terry Jackson: It was a very nice experience warm and very friendly like I had known them all my life they had me laughing so hard I haven’t laughed like that in a long time l left feeling like they really cared I would recommend optimeyes to everyone they truly the greatest people to deal with I want to send them flowers. Thank you for asking.

Taylor Mock: Wonderful, wonderful, wonderful. We felt welcomed even before walking in with their great phone support. Up on arrival, we were greeted by a staff with the warmest hearts. Miss Faye and Ruksana, in particular, made us feel like we were part of the Optim Eyes family. Looking forward to future visits.

Candy Hicks: The staff is phenomenal, caring and funny, Joyce and Linda worked with me. This is at the main hospital onW. Grand Blvd.

John Carla: Todo muy bien gracias

Sugar Walkers: They all were very nice, even though I was in a lot of pain. They treated me with kindness and respect! The doctor & her assistant did a great job explaining my eye problems. The one who helped me pick out my glasses was a Sweet Doll! I like them better than all the other places that I've been, the receptionist went above and beyond to help me call my son when I really couldn't see. Their prices are reasonable as well! Great job y'all. I be back soon!

temii felder: Keith my dental assistant was very prompt and professional. He made sure all equipment used was sterilized prior to using and answered all my questions throughout the process. My experience was great and the entire staff was pleasant!!!!!

Jacob Keli: Great service, thanks

Linda Allen: Dr Humes gave me a Vision Comprehensive established patient eye exam for blur vision due to old age.

Briona Collins: Very unprofessional they hang up in your face they are very useless

Trust The Process: They completely fell off . Customer service horrible i been going for years and never again I will go in the suburbs and support them b4 I go here . Paid $400 for my Clear frames and they turned colors like a clear phone case does brownish gray. Instead of them replacing them.they said its probley from make up or chemicals etc . I only where at night time to read 2x a week .because I have contacts smh sad and sorry.

Destiny Styles: I have been a client at this location since I was about 5 years old. I have a great experience with my eye doctor every time I get an exam, I am always given the proper lens prescribed for my vision. The receptionist are always polite and the staff are always very helpful. I highly recommend this location for your eye care family. I absolutely love the staff they are very polite.

Angelo Sherman: THEY SELL FRAMES THAT ARE SCARRED AND SCRATCHED UP..!I FOUND OUT YESTERDAY ,THE FRAMES THAT YOU AND OTHER PEOPLE HAVE TRIED ON, IS RESOLD !!..they don't send out,or have the frame on stock. So if some kid is pulling on the glasses from their parents face, or someone dropped them,they are not cleaned off,or washed.There's got to be an health investigation into this, I want brand-new frames.I spent $370.00 !.(I think they are having their friends post good reviews.)Negative star!...The problem with this place is you want to support black people,but.....

Ashley Hill: The staff are rude and customer service is awful! I couldnt even get into the door fully without the rep asking infront of everyone what kind of insurance did I have! As if she thought I was going say state insurance! I would never spend a dime for any kind of service. Its so disappointing because I live in sherwood forest and wouldnt advise anyone to go there...They discriminate immediately from appearance which is sad!

Monique Sterling: This was the worse experience I have ever had I will not recommend anyone to Heritage Optical there VERY unprofessional and the office staff is very RUDE

Jerome Polk: Great visit n very professional.Nice ladies n professional Doctors on staff.Young lady that fitted me my glasses very knowledgeable and friendly person n a nice person too!Recommend them highly!

LaShantae Hall: Definitely don't recommend. I went in at the end of March for my eye exam. It was uncomfortable but I didn't think much of it because the tech was still learning I assume. Picked out my glasses and was told 7-10 days. They weren't ready in that time frame. I got told 10 -15 business days when I called to check on them. Ok. I called back after the 10 days and was told my glasses came in but they had the wrong transition color. Refunded me $50 and told me the correct glasses would be ready in 2 weeks. I waited 3 weeks to call back and they still aren't ready. I completely understand things are a bit slower now but this is ridiculous.

NaturallyGabby: Always booked and never available

Donald Benson: Terrible service. They told me my lenses were bad because it was peeling. I said I never heard of that. They said they will give me 10% off for a new pair. I said I only had the glasses for a year and a half. They said if I had brought them in within the year, they could have helped me. I was with them over 20yrs. Now I'm with SVS. WOW Loyalty means nothing

Stephanie Ringe: Staff is extremely unprofessional and argumentative. Overheard them speaking poorly of another customer and optical company. Any business who does that is a big NO in my book. Won't be back.

William Fortune Jr: Unfortunately they don't provide masks for customers that want to do business with them amongst other issues I've had with them in the past like lost glasses in their possession. The ratings speak for itself.

Fannie Lee: If I could rate this branch on Livernois with less than one star, I would. HORRIBLE CUSTOMER SERVICE.

Shawn Mccraney: My experience was awesome every time I've been there. I live in Florida and I would fly back to Detroit for family and for an appointment. Thank you heritage optical soooooo very much.

Jennifer Player: I made an appointment for this facility for me and my daughter, the day before my appointment they stated that they did not see me under my insurance. After going back and forth they took my insurance customer service number and called after calling they let me know they found me under my insurance and everything was set. The morning of my appointment they need say they can't find my daughter. Because of this I didn't show only to find out the found her later on. I rescheduled my appointment and the day before the next appointment they could not find me on my insurance again. This staff is sad and don't know what they are doing. Will ever try to come here again. Was only coming here for the convince nothing else. Found a better place downtown to go.

Patricia Wells: Great customer service. Asked all of my questions. Great eyeglass selections.

Fruity Unicorn: I bet the owner here doesn't care what their customers think of their staff and how we should be treated. I see why they don't have a lot of people. Awful

D Ty: Can’t stand Heritage Optical. I don’t understand how they stay open. Takes too long to get an appointment. I’m so glad that I have optical under my husbands plan. He goes to Svs. The best....Made an appt was in in a couple of days.

BRIAN FOUNTAIN: Once they sit you down to go over your options, they NEVER talk about price points. ( this is where they get you ) Most of the options, you don't need$275 will quickly turn into $1,000.. be careful. I went to pickup my glasses and no one acknowledged me or asked if I needed help. I left after a few minutes. Not a good customer experience.

Arshele Tyus: Customer service needs a lot of work.

j Smith: PBH Optical is the greatest, I spoke with the owner whom repaired my Cartier glasses in a very short time in sharp contrast to the company where the glasses were purchased lens crafters Fairlane about 8 years ago, since that location closedown I was told the Telegraph/12 mile store would would handle ( a screw had fallen off) I arrived at location an associate told me the glasses would have to be shipped out, the older female manager rudely shouted out if you don’t have a receipt we can’t do anything! I had traveled like 30 miles, to be given no consideration to what my problem was, very poor customer service . Glade for great services at PBH optical!

stacey payton: Great price points, great customer service, nice selection

Jah’sonn Mustaqeem: He fixed my Cartier glasses in 10 minutes and the best price in Michigan!

Fadel Muthana: I called today to ask if my insurance got accepted and he’s like we take only cash. I had no issue with him until he started to laugh at the insurance companies when himself probably uses them to get his medical care. There is no issue that he only gets cash, but the issue his attitude towards people who do not have the means that he has. What a crazy conversation.

J Dogg: Over 13 years with them on my way up there at 1030

Milton Streater: Been going for years great place for eye glasses......

Lauren Rael: I called to make an appointment for an exam, and they told me I had to put down a deposit so they could be sure I was coming.

G Brown: Friendly Personal Service at a Good Price!!!

Cynthia McClure: I was able to get NEW frame, not a repaired frame. However, it was much much cheaper than the $400 eyeglass merchants wanted to charge for new pair of glasses.

Tazwar Noor Chowdhury: That place is sucks. Don't go there..

BNG: Nice place. Full of local Hamtramck charm yet professional. Very affordable frame with a few main stream brands and the like. Doctor on site make a lunch hour visit a snap.No long wait here just kind honest folks looking to serve the public.These are the only back up pair of glasses I ever liked.