Best Fireplace Shops In Detroit Near Me

Steve Glauberman: They do good work but they are ridiculously overpriced. They charge a flat rate to fix my gas fireplace (~$365) which had a pilot light problem plus a zone charge (~$65) since I’m in Ann Arbor. While they did tell me this up front, and I agreed, I felt totally taken advantage of when the service person fixed my problem in 5 minutes by tightening a screw all for the low price of $430. I’m going to have to find someone else moving forward.

Ron Ross: American Fireplace and BBQ has been servicing our home for 25 years providing BBQ's and fireplace service. Steve and company offer value and service. I am happy to be one of their long term customers.

Aviv Vered: Great show room. Over price

MagMax Creates: Great displays, largest showroom, helpful people. Must see.

Dory Goldberger: Nice staff, helpfull.Large selection.

Edwin (Ed D): Helpful staff...pricing was a bit high in my opinion.

Axel and Carrie Brodermann: We actually had 3 different quotes for fireplaces and went with American because the gas line installer was incredibly experienced and professional. Unfortunately since we've had the fireplace put in we've had multiple problems. After the allotted 'burn off' time for the logs to omit a smell we were still having major problems (about 2 weeks after running the fireplace 8 hours a day). We got carbon monoxide detectors because I was worried about the constant smell and almost immediately after installing them they went off! The company sent out someone to clean them off and after it was much better (no carbon monoxide detectors going off). Now we are having problems with our remote and although we are on a manual setting the fireplace is going on after I manually set it to off and vice versa! Maybe we have had an incredibly unlucky experience, but its terrifying having carbon monoxide detectors going off and the fireplace switching on after manually shutting it off. Needless to say I don't feel exactly 'safe' with what has been offered by the company.

Lorrayne DeFer: If more of our businesses in this country ran like this place does, we'd be better off.I had a gas fireplace installed many years ago by this company and I still rave abouttheir customer service, know how and follow-up.I am thinking about putting a small fireplace in my sunroom so I can use the room in the winter…American Fireplace will be the place I call!!!!!

Matthew Winnie: GREAT CUSTOMER SERVICE….. The techs were on time, courteous, and respectful of my home. They answered all my questions, and finished the fireplace intsallation the same day. Thank you Steve …. It’s nice to see that your company cares about its customers!

Chris Keller: Wonderful experience with Dylan, who was our tech. Will be sure to recommend Motown in the future.

Jocelyn Dombrowski: I highly recommend Motown fire. Extremely professional and they really know what they’re doing. They had the gas line run and installed in less than 50 minutes. Definitely hire them.

P Zaliwski: Everyone from the office and the service techs were great in helping me with a bad situation I was left with from another company. They were very informative, kept me up to date on my parts ordered. The tech (Dustin) was very informative about what he was doing and got my fireplace up and running again. His work was very neat,fast and left everything clean. Thank you Motown fire for getting it done and done right. Definitely call again if I need help or an upgrade on the fireplace. 👍

Lily Palaj: Matt & Pete’s work was outstanding. Not only did they repair the initial issue but streamlined how the overall unit can be operated by addressing poor wiring & adding a toggle for ease. They were very knowledgeable, fast & extremely professional. I would highly recommend for your gas fireplace needs.

Mary Gustafson: The staff and service at Motown Fire exceeded our expectations. They went above and beyond to make sure we were satisfied with the work they performed on our chimney and installation of a fireplace door. We recommend them for any of your fireplace/chimney needs.

Jennifer richards: Motown recently installed a new gas log and I couldn’t be happier. They were on time, quickly installed the log and were nice enough to spend time making sure I understood how to use it. . Very professional, would highly recommend them.

Lucas Balch: Great service on my fireplace. Dylan was very professional and explained everything to me very well.

Ronald Lefchick: We just moved into a home with a gas fireplace and never experienced one until now. We thought it would be a good idea to have everything checked out and get educated on how to maintain a gas log fireplace. We are happy to say that everything checked out okay, and also got a pretty good idea on how to maintain one. Dylan was the technician that came out and he was very thorough in explaining everything while he checked everything out. His demeanor was not only very professional, but also very respectful in explaining everything!Definitely, this is the company We would recommend!!

Medina Noor: Matt and Pete did an excellent job of installing my logs and door. They were so knowledgeable and insightful! Trust me, if you are getting a new fireplace, you want Matt and Pete to be your installers!

Donald Burr: Friendly service from scheduling to house call. Arrive on time and protect house from spot and ash. Always able to diagnose problem.

darryl newman: They arrived as scheduled and complete the repair work quickly and efficiently. They were friendly and professional. They explained thing in plane language and provided valuable information.

Stuart Farber: These guys are the absolute best. The installers are excellent, do good work and don't make a mess. Prices are fair and they never try and take advantage or sell things you don't need.

Edward Repka: Can’t say enough good things about this company. I’ve searched extensively for the services they’ve provided. My gas line and log installation were above and beyond expectation. Dylan and Pete were efficient, professional and most importantly, educational regarding safety and maintenance.

f2outfitter f2outfitter: I contacted Derek and his team at Motown fire LLC to install a garage heater for me. The job required running a gas line into my garage and installing the ventless heater. The team showed up on time and completed the job well in advance of the quoted install time. The guys were extremely professional and courteous. I would highly recommend Motown Fire LLC for anyone interested in installing a fireplace or other gas realator jobs.

Michelle Brazeau: This is the second place we've had to come out and fix our fireplace and it was never really fixed. These two guys did great, showed me everything we needed to know, showed up early and were very professional.

Tom Lewry: The guys were great. They quickly diagnosed and and fixed the problem I was having with my pilot light and it's working perfectly now. They also sealed some holes where cold air was getting in without me even having to ask. They were very neat and left no mess. Highly recommended!

Mariah Titsworth: We recently purchased our home and it has a fireplace that was originally natural wood burning that was converted to gas. I called Motown Fire to come out and inspect and perform maintenance on the fireplace before we started using it. The technician was very knowledgeable and polite and answered all of my questions. I would highly recommend their services and will be sure to use them for any future needs!

Rob Worley: Showed up on time. Cleaned and serviced the fireplace. Good work all around. Fireplace has never looked better.

Phil Cramer: Wonderful service. Dylan was very polite and was able to fix my fireplace quickly. I will definitely recommend your company to anyone who needs fireplace repair.

Sam Brush: Great fast service. Very helpful with teaching how to use the fireplace.

stephanie fischer: Nice, professional, tidy and respectful. They did a great job on all 3 fireplace!!!

Jeff Weaver: Did a great job ! Happy with our new fireplace

Debbie Weiss: We were without power for a number of days Sean and Jaye were so helpful on getting us and showing what was needed to get the flames to work on our gas fireplace! We thank you both so very much!

Lawrence Smith: I needed a few parts for my old Heat-n-glo fireplace. I had all the old instructions and part numbers. Sean was able to contact the company, verify the part numbers and the availability - and placed the order in a very timely manor. Sean and the staff were very friendly and helpful.

Jodie Michelle Batten: I was concerned about using the Victorian Cast Iron mantle That needs to have a ventless insert done. They assured me that they can make it doable ♥

Dan Oshea: Stopped in the store to get some help on a putting together my fire place insert they did not even sell the Brand but they were very helpful and pointed me in the right direction.

Jim Kelso: Came in for a quote, Sean Morrison was extremely helpful and knowledgeable! Great job!

Cheryl Czach Coaching: Had an amazing customer experience with Fireside. They pulled out an old insert, resurfaced the fireplace with new brick and installed an electric insert. All in one day! They did an amazing job with clean up too! Joe and the crew were fantastic.

Keith Bradford: Great service. The guys here are very helpful, go check them out.

AL SZYNSKI: Pleasant service on installation, Thanks toSteve 1 & Steve 2.

Jeff Eusebio: Jaye and his team took care of everything beginning to end. Patiently answered my hundred questions and once we made a decision, had skilled, experienced (and available!) teams to install the hearth and the wood stove. Thanks for taking care of everything & making it a great experience!

Michael Gray: This is the place to get your dreams come true Fireplace done!!!!! Great Guy's to work with! Best installers ever!!!!! A 5 star company!

Carson Gwizdz: I could NOT have had a better experience than I did with Anthony at Fireside Hearth! Easy, fast, and enjoyable! Our pilot light was out in our fireplace and we weren't able to relight it ourselves. We began with a phone call where Anthony asked some questions and diagnosed the problem. We jumped on FaceTime where Anthony had a fireplace in his location and completely showed us step by step what we needed to do. Within 5 minutes, we fixed our fireplace! Anthony clearly explained things, had great customer service, and was easy on the eyes ;) Do NOT hesitate to choose FireSide for all of your needs, you won't be disappointed!!!!!!

Shadia Martini: This company is a fraud. Before I ordered the fireplace in December last year, they assured me that it is in stock. I ordered and paid. When it was time for installation, they told me it is not in stock and I need to wait till June-July. On top of lying to me and costing me money framing for that specific fireplace size, they refused to return all my money.

Jonas Halonen: Nice place and pleasant employees - but very pricey. Much better prices at Boulier's! I was quoted $1,450 for a Chimney Liner and installation, and quoted $1,000 for the same thing at Boulier's. Almost 33% more expensive is a little ridiculous.

Justin Nazaroff: The absolute worst experience I have ever had with a contractor. Wood burning stove ordered in December and was supposed to be installed in February.It's May, and we still have no functioning stove.They sent out an installer to measure for the hearth pad in January. After missing the originally estimated install date in February, with no communication unless I badgered them, they show up to do the installation early March. They realize they ordered the wrong hearth pad and the installation didn't happen. That's one day off work, with no communication or apology from the salesperson Jaye.Correct size hearth pad takes weeks to arrive.Installers show up April 27th, an hour and a half late. No call, no apology.The installers don't have the correct materials. Installation is halfway finished and they promise to get the correct parts within two days and they'll be back that Friday.Friday rolls around - no call, no show. Apparently the parts were not ordered. Jason, the store manager, promises to get the parts by Monday to finish the installation on Tuesday May 4th.May 4th comes. No call, no show. I am again forced to communicate with them because they refuse to communicate this to me.Parts have still not been shipped.I have a half installed stove. The owner calls me and tells me how he's built a "publicly traded company" and proceeds to tell me nothing is their fault - it's all the fault of their distributors.I would suggest literally any other company aside from Fireside Hearth and Home.

Jerry Windham: Thank you for a beautiful gas insert. My wife loves it.

David Smith: Bought the unit a couple months back at the Royal Oak store and just had it installed last week. Enjoyed working with Jaye & the other crew members in helping us to decide on which unit to purchase. A very good selection to choose from. Couldn't be happier! Thanks for the good experience

Jon Paul Gorinski: Buyer beware! I had been working with Fireside in Royal Oak since August of 2020 to have a custom insert for my fire place made. After 8 months I still do not have an insert due to Fireside giving me the wrong style and size insert, lying about replacing it, cursing at my wife when trying to resolve and telling me that they would make it right and then going back on their word. The SM Daniel Crank and the Regional Justin Peeples are bad business people. I should have know this was going to be the case when they tried to sell me a discounted door from an order that wasn't right with a previous customer. Now they can add my door to that discount pile as well. They told my wife to have me come up for a refund after waiting 6 months for a correct door, when I showed up they told me they changed their mind and did not refund our money. I had to dispute the charges with our cc company to get my money back and now I have to start all over again with someone else.

Joe C: They did a fireplace insert installation for us at the end of October of 2020. It was a few weeks getting the finishes installed. When we were able to use our new fireplace for the first time over the Christmas holidays, the basement filled with smoke (the fireplace is on the first floor of our house). I have called / gone into the store weekly trying to schedule an appointment for service to come out and investigate the problem. We are at 7 weeks of no return phone calls currently - I will keep trying - do they expect me to go away?

Eric Petersen: Joe and the Caselli Team are great. Had two units installed on a new build, Pac Energy wood burning fireplace in walkout basement also ducted to Living Room upstairs and above it a Montigo see thru gas unit. Love both of them, so beautiful and comfortable.Absolutely no complaints, don't buy anywhere else until you visit their showroom, you won't be disappointed.

Mike Tweedly: AMAZING, I shopped around for a very long time to have a new gas fireplace installed and found Caselli on google and read the reviews. After much research I stopped in there showroom and talked with there wonderful staff and was extremely impressed with the kindness ,It took me quite some time to decide exactly what I wanted and with the help from there staff I made the decision on what I wanted. From start to finish it was an amazing experience , There was never a time that I wasn't kept up to date on my order and install. I cant say enough on how happy I am with the unit I chose and the owner that did the install. (Job Complete and I am beyond satisfied)Thank you CaselliHIGHLY RECOMEND

David Sampson: Outstanding service through selection, inspection and installation. Would highly recommend this company

Dave Parcells: I can't say enough at how pleased I am at the work that was performed to install my Majestic Ruby 30 gas furnace. Joe and his team did an outstanding job while keeping the workspace very clean during the the whole install. The stove arrived two weeks earlier than promised and lucky me, Joe had a cancellation and was able to fit me in on 1/17/23. They worked professionally and efficiently and were out the door by 5 with everything cleaned up. It is working flawlessly with the only glitch getting the intellifire app to work meant turning it off at the breaker a couple of times. Now the app is working and it is wonderful being able to start the fire before I get home and walking into a living room that is nice and warm. I highly recommend Caselli for your fireplace upgrade and the Michigan made Majestic products are quality through and through and look great.

Dan Kilger: Great Job!

Meet the G's: It has been a wonderful experience working with Joe, Hope and the Caselli Team! From the moment we met in their showroom for the selection process (thanks to Hope & Joe for their recommendations!), to the smooth & timely manner of the ordering process and the beautiful installation of our fireplace mantle! Joe and his staff has been a delight to work with. We are very happy with how it all turned out!! The size, color and style of our fireplace mantle is exactly what we were looking for to complete the look for our family room! Thank you Caselli Team for such an amazing project!

Justin Perez: Fantastic experience from start to finish. Everyone was very helpful and super easy to work with. I 100% highly recommended going with Caselli for all your fireplace needs trust me you will be in good hands

Eric Butyneski: A great company to do business for your next fireplace remodel. A family-owned business that helps their customers with knowledge and options to fit their budget. Installers were excellent and very thorough from start to finish. My Wife and I couldn't be happier with the results. The Hearth is absolutely beautiful and makes a statement next to the stack stone that was installed from the previous 12 inch tile look. Highly recommend!!!

R DeM: On time to install. Shop vac to clean up and keep dust down. Tarps placed to keep dirt from being tracked in the home. Very knowledgeable, answers questions while working and very personable. Quality product and installation. Highly recommend Caselli Hearth, Joe and Austin are great to do business with.

Aaron Seibold: I got a wood stove installed my Caselli Hearth. There did a great job on a tricky install. Very willing to find solutions.

Kath A: Fantastic work. Rebuilt our entire fireplace and insert and new logs. I'd recommend them big time. Keep up the good work.

Amanda Fylan: We cannot recommend Joe and Angela enough, they are amazing to work with. They helped us through the process to create our dream fireplace and stone wall and completely transformed the look of our home. Professional and personable on the job, they worked quickly yet meticulously. Excellent experience!

Irene Papastamatis: I had a fantastic experience with Casselli Hearth and Stone . Incredibly professional, great communication and meticulous work . Joe and his team did a great job !

Cathy Buckmaster: The replacement of our wood burning fireplace (replaced with gas insert) and facelift of the fireplace brick/mantle was seamless. Excellent communication of estimate, time line, and work plan. I highly recommend Casselli Hearth and Stone. Joe could not have made this experience more pleasant for us.

Connie Mclaughlin: We ordered our ventless fireplace in Feb…. Installed in August. Supply chain delays. No fault of Caselli Hearth and Stone! Joe and Austin were great to work with. Polite, courteous ,and neat! Very easy to work with from beginning to end! Great job guys !

Eric Osterland: Probably one of the best experiences with a company I have ever had. I ordered a wood stove through them and they were great! They even helped me over email to plan out the proper vent pipe I needed for my setup. They really went above and beyond!

Douglas Curd: Great experience from start to finish. The showroom is expansive and has many different samples of stone and fireplace and mantle options. Joe and Angela were super patient with us as we went back and forth (and back and forth again!) over several visits to make our choices/decisions.The installation only took one day. The masons worked like a well-oiled machine and it was clear that they were experts. They were careful and precise and took great pride in their work. The finished product looks fantastic!Caselli Hearth and Stone helped transform our 1970’s (Orange and brown!) brick fireplace from an eyesore to the focal point of our home. To say we are pleased is an understatement. We highly recommend Caselli!

Great Lakes Auto Superstore: Joe and Angela were AWESOME!! They listened to our concerns and gave us professional advice on how to address our fireplace issues we had (not just a sales pitch of selling log sets). They were prompt and conscious of working around our busy schedule. Very knowledgeable is what we needed and took time to explain everything. We had a large project and even in these trying times they knocked it out of the park! Thanks guys, we really appreciate everything you did for us! If you want to support a local, family owned business give them a call.

Kathy Komorek: Pleasant, knowledgeable people. Insertion of new system was quick and efficient. Performed by a very nice technician, who went over everything prior to leaving.

rcaciopp: We had a great experience working with Joe and Angela.We were in the market to completely update our gas fireplace doors, logs and regulator and we liked the wide selection of choices at Caselli Hearth & Stone. Joe and Angela both were friendly and professional throughout the entire process.- We always knew our status as Joe kept in touch as inevitable supply delays dragged on.- When the time came, the installation went smoothly and was done quickly.- The completed work exceeded our expectations - the whole set is beautiful and we love the remote control!I'd highly recommend you work with these folks - you won't be disappointed.

James Harris: Very happy with my tub runs amazing 5 stars. (P.S. Glenn and Scott were amazing)

Dana Anderson: Anthony went above and beyond. He was very pleasant, helpful, and efficient. Glenn’s Fireplace and Spa will be my first call next time I need service. Thank you.

Kaitlyn Minshall: I am a new owner of an (old) inherited hot tub, and had some suspicions that something wasn't right. Thankfully, Glenn's Fireplace & Spa sent out technician Anthony and he was super helpful! He was able to diagnose the problem right away, and even though we have a tub that is no longer made, he managed to get a new wet end for the second pump, and replace the first pump entirely (glad he did, it was completely rusted through!). Anthony was amazingly knowledgeable and spent time explaining everything in a way that was understandable to me, as I have no clue about the mechanics of hot tubs. Thank you Anthony for the amazing service! If there's ever another problem with our hot tub I will be sure to call again.

E-Square: Happy with the sales but so-so with installation. Installer was recommended by Glenn’s. No permit was pulled with township. Cost was an extra $190 out of pocket for us to get permit with township on our own and with several trips out for contractor to do a pressure test of new gas line and install a key valve shutoff after initial no approval from Twp. Should have been discussed up front so we’ll take part of the blame but we thought this was part of the job. The installer did eventually rectify the issues after some negotiations with the township and all work was approved.

Janice Marshall: The staff Was amazing and the technicians that repaired my hot tub were exceptional. They did a fantastic job and I will do business with them again.

Autumn Koss Yontz: After 17 wonderful years with our first hot tub from Glenn's, we happily purchased our second hot tub from Glenn in late 2022. With snow falling and temps just above freezing, Glenn showed up to personally make sure the 2nd hot tub was correctly installed on our brand new deck. For both hot tubs, Glenn and his team provided exceptional service not only during the purchase process but also when regular maintenance was needed. Thanks Glenn for everything you've done for us!

David MacKool: Last minute call to winterize my hot tub....timely and congenial..thx

michelle busch: Anthony came out to fix our hot tub that stopped working. I am so thankful they sent him! He was personable and professional. He diagnosed the problem right away! Luckily the part was covered under warranty and he had the heater on the truck too so he installed it. Back up and running! Anthony thank you so much for helping us and our tub!!

Kristin Franklin: Terrible customer service. Not being honest with me. I spoke to the owner and he yelled at me on the phone told me I was ridiculous and hung up on me.Follow up - After posting this honest review Glen is now refusing to follow through on agreement to deliver my spa cover.

Yolanda Dewberry: Thank you Anthony for all of your knowledge and expertise! I will definitely be calling on you in the future if needed!!!

Jackie Brown: I went to Glens Fireplace and was pleasantly surprised. They were very friendly and treated me like family. My shopping for a Fireplace ended at Glen's with me purchasing everything I needed for my Fireplace. I must say the previous Fireplace shop I went to was very dishonest. They attempted to sale me items I didn't need and gave me an outrageous quote. This lead me to Glens. I am very pleased.

Charli-Ivy Louria: I had them out because my spa wouldnt heat above 90 degrees, it was apparently in sleep mode. The honesty is much appreceated.Anthony explained everything very well :)

Kim Rutenbar: I had a lot of problems with my hot tub because it is older. It took a lot of time & many trips to get it working again.I’m really appreciative of all the time & work that Anthony put in to it. He did a great job! Now my kids & I can enjoy it again.

THE MOON RING LLC: Hands down the best service experience I've had of any kind. Anthony was super knowledgeable, so he diagnosed the problem immediately. It was no small job, but he had us back up and running in an hour. VERY happy.

Eric & LaTonia Neal: Great prices & friendly staff. The owner (Glenn) personally service me with a smile and a handshake.

Jim Davenport: Shout out to Glen and his staff for the professional service and going above and beyond to accomadate my requests on my hot tub repair. Highly recommend their service.

Stephanie Roy: Anthony came out to fix our swim spa. He provided quick turnaround and resolution and fixed out faulty pump. Ordered the parts needed at the initial appointment and got us on the schedule as soon as they came in. After he installed the new pump, he went over a few other issues we were having problems with that other servicers had not known how to fix and he got everything done. He made sure we were completely set and ready to go before he left. Very friendly and experienced. He definitely know his stuff. We would highly recommend Anthony for repairs and service!!! Thank you Anthony!! Glenn's other staff was great too! Will definitely use them again, but Anthony did such a good job, probably won't need to.

Robert LAZZARI: Glenn's service is awesome. They helped me get into a new MPSA Inflatable Hot Tub and made it simple. I needed an extra filter part and they pulled off a demo model so I could be up and running for Memorial Day Weekend. I would highly recommend them for a new hot tub or service.Bob LazzariBrighton, MichiganJune 2,2022

Tim Meixner: Anthony came out and did a great job of diagnosing a difficult issue with our hot tub. He has been out 3 times over the last 10 years with different challenges each time and has always been efficient, kind, professional, and great to deal with. Thanks Anthony!!Tim M. - Whitmore Lake

Randall Saylor: Anthony did a great job replacing a motor in our hot tub. He was quick and efficient and followed thru with his promise to have our hot tub back up and running in a short time. Thanks Anthony!