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1. United States Postal Service - Detroit
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· 212 reviews
1401 W Fort St Rm 1006, Detroit, MI 48233, United States
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2. United States Postal Service - Detroit
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· 8 reviews
4744 Grand River Ave, Detroit, MI 48208, United States
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Gregory Cross: I'm not sure if your office serves my location, but I'd like to complain about mail deliveries or lack of we didn't get any two days last week and now we didn't get any Tuesday I'm at 100 Parsons
Ms. Shaina Jones: whoever worked on 12/29/2022 at 1330 to closing, had a HORRIBLE attitude. very rude to customers, and the station manager wasn't available to rectify the situation.
Jean Kay: This post off is fantastic. The employee, Keshoun is a credit to the postal service.
michelle shavers: This post office is convenient and never crowded.. I love it!
Farshad Parvin: No surprise there, another disastrous USPS facility. Third world quality service.
Renee Valenti: They steal your mail. Five at least missing in a month.
Yves Jason: Crappiest post office I have ever been to. There was only one person there with a weird gum chewing and an attitude.
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3. United States Postal Service - Detroit
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· 40 reviews
100 Renaissance Center Ste 2-2101, Detroit, MI 48243, United States
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4. United States Postal Service - Detroit
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· 33 reviews
1901 Springwells St, Detroit, MI 48209, United States
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Bobby O: Too many things to put on here. Slow service at the Post office...so slow that I got a $45.00 parking ticket while I was inside! Never know when my mail is coming very inconsistent delivery times. Outgoing mail doesn't get picked up. Get other peoples mail. Left a box of food donations, they delivered my mail and left the box on my porch clearly marked (Post Office Food Donation). I use this location as a last resort because of all the issues I've experienced and that's a shame because it's close to my house. I've been to several other Post Offices and they all run smoothly.
Abdo Abdulla: Bad attitude, and kept asking for more documents every time we got them she'd ask for somthing else.
Marcella Perez: Will mark packages as delivery attempted but never actually delivers the package twice in a row now and no explanation
Detroit Bootblacks Provided by the Draper Family: Mr. Rodney went above and beyond in helping to address my concerns. I appreciate your efforts! Great customer service!
Nolan Turner: WORST USPS. THEY PRETEND TO DELIVER PACKAGES AND RETURN WITH THEM BECAUSE THEY ARE LAZY
Kh Kh: I was there today the lady in front she so nice very helpful
Venise Elledge-West: All I can say is that I hope and pray my child receives his passport. I scheduled an appointment for 8am today which was booked days in advance on the USPS Gov website for the Springwells location in Detroit. First clue, I tried booking an appointment 50 miles away from this location and couldn't get an appoint in the month of January except for this location. My husband and I arrived at 8am. Doors were locked and lights were dim. My husband walked around back to signal one of the postal workers that we had an appointment at 8am. The postal worker proceeds to tell my husband that the office opens at 8:30am. We informed the postal worker it states on the website, doors open at 8am in addition why would you allow us to schedule an appointment for a time you are not open. Well, finally, at 8:07 am, manager opens the door for us and states she was sorry and a truck was late then proceeded to walk away enters her office and closes the door leaving us at the counter to wait on a representative. A representative appears behind the counter with an attitude and processes the passport application. She appeared lost and fumbled through the transaction and said we were all set and handed me a receipt. I have no confidence in the rep and how the transaction was handled. This was my first visit to this location and my experience was pleasant at all. Rude staff and unprofessional. Stay away from this location and certainly don't arrive at 8:00am which is when they open. You won't be a welcomed at all.
El hijo Del rio: One of a few locations in Southwest Detroit that desperately needs a bilingual staff memeber the other is on livernois for the many Latino patrons that are spanish speakers including where the post office is located it should be a automatic no brainer! So tired of seeing people struggle to communicate. I can go to Dearborn and they have Arabic speakers working the line so this is baffling to me. And disheartening. Desperately trying to figure out why Dearborn can have someone that speaks Arabic on hand but Detroit can't have anyone that speaks Spanish.
Mikki Strangedog: I don't have a car, walked in 97° heat for 3 blocks. Got there gave the cashier my identification and she was acting like she couldn't be bothered to get my mail.
TheTalabGamer_: This place is a run down shack. An outhouse is cleaner than this disease ridden shack.
angel baby: uhh i don’t know why you changed my regular but no one else picks up my pickup requests anymore if she isn’t here. had to go to the post office myself and the staff was rude.
Samone Hn: The lady that works here is so nice! I've only been here a handful of times over the past few years but she's always been helpful and friendly.
Bri Dragon (Dragon Queen): Whenever my mailman takes off I do not get mail. They do not have other carriers deliver mail if regular carrier is away. They also screen phone calls and if you actually get one of these stanks to pickup they talk real nasty and hangup the phone before you finish talking. An easy remedy for the missing mail is to LET ME COME PICKUP MY MAIL! But no, they won't let us, so we have to bite our nails and hope the mailman is on for the day, otherwise we have no mail.
Marian Shaffer: I haven't been getting my mail for over a week. I have called and called but it rings and rings then you get a busy signal. Update : No mail going on 2nd month. If you have no one working why are you not calling the ones that applied? I know people who have applied and nothing. Give me my mail. I should not have to get a po box. Wow!!! Just unbelievable. No mail to almost everyone on the blocks mail in my mailbox. That carrier just threw it in. He was at the end of the street and drove next to where i parked at my house and dropped everyone else's mail too. I delivered it all except one. Put it back in mailbox. This carrier is lazy.
Fernanda Zamora: No mail in weeks and packages are shown as delivered but they are not. Who can I escalate this to?
Emyre Gates-Robertson: I understand that they have shortage in workers, but I no longer receive mail in my mailbox. I've been having to go up to the post office, and they never want to go get my mail for me from the back. Today, they told me to give them my phone number and they will call me when they go back there and get it. I was like wow! This is so unacceptable.
Elva Flores: No mail in past 7 days.. sad case
Darla Hedrick: Very rude
louis Garvino: We haven’t received mail in over 3 weeks now.Informed delivery app shows 20 pieces but when I go to the Springwells post office they say their is none in the back🤔 😡 Time to get on the postmasters behind!!!
Jenna Vazquez: No mail in over a week! Called and was told we have no carrier so another route would be delivering it... NOPE!! No one came, next day nothing... still waiting. They need to hire RELIABLE employees! Some of us have important mail we are waiting on!!!!
Yolanda Simpson: Good service
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5. United States Postal Service - Detroit
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· 39 reviews
10721 E Jefferson, Detroit, MI 48214, United States
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Victory Bry: These people at the front counter 1/3/2023 always have attitudes, they couldn't even provide tape to tape up package. I went to the dollar store and bought tape. Customer service is horrible every time I go
internetboy: always closed
Julie Artis: We only get mail 3-4 times a week. Not good.
Brian Cote: friendly and accommodating
Jamar Luster: Mail system has completely failed, it’s unbelievable, The customer service ethic is very low, team members are disrespecting and it’s a disappointment to the system which have fail in customer service and support to delivery and approaching their customers, the whole management and team needs to be reset, it’s getting disgusting day after day with the late deliveries and the work potential in the employee to camp out during there shifts on streets without delivering all out the mail that’s need to be sent out, I am very upset and sad that this keeps happening and my next step is to file for a suit, it needs to be a stop to there lack of work and effort they give us customers.
Iamglamorous J: Horrible. I get here at 8 am. Because hours are 8 am to 5pm. Guess what doors are locked! Still locked at 8:30 am. I had a letter to pick up. This is unacceptable. Everytime I come here it's not open on time. I came at 9 am a week ago and doors were locked. I saw workers going in but post office doors locked. What a joke! This would absolutely not happen in the suburbs.
Marilyn Harris: The mail person that delivers to this place of business only delivers mail once a week, never everyday. They deliver to the wrong address quite often and also brings back returned mail.
Keith Cooley: Just went over to this post office to send mail to the IRS with a certificate of mailing. I arrived at 2:30 pm today, Wednesday June 9th. The door was locked and NO ONE appeared to be in the place. I went around to the back area and a janitor told me he had no idea if anyone was their and wouldn't try to help me find a postal associate. Is it any wonder they are not sustainable?
E. Ford: Post worker arrived in a truck to deliver a package,I was securing my dog when when shouts "don't open the door until I get off the porch". I tell her my dog is secured, 16 y.o., amd can't run out. She replies, "yeah that's what everybody says."Don't nor send her back to my house. I an a taxpayer and deserve some respect.
jacyncal 4545: They are not delivering mail thats has informed delivery! I have a locked mail box so I know it is them. They are mixing up apartments when its only one mail box that hold a dozen. This is not jjust pandemic, they are stealing.
Charis R Grantham: Received alert on my phone that delivery was attempted while I was at home. Could not access location. They have a key to access the building to deliver the mail to my apartment building. Why falsify tracking results? No package!
Postalgirlme: The staff at this post office is wonderful and very helpful
G: Beautiful building and great customer service!
Gordon Williams: They must only hire the most incompetent people, because most packages I've ordered seem to be too challenging for their workers to figure out how to deliver and I almost always have to spend days tracking down packages they claim they delivered. Operating with no standards or accountability is why companies like Amazon are going to replace this joke of an institution.
Rita Morris: I read the reviews and I'm really surprised. I've used this post office for over 31 years and have always received courteous service. Sometimes busy, but that depends on the time of day and the day of the month. My postal delivery service workers have been friendly and accommodating.
Tracey Black: This location has horrible customer service...on any given day that you walk in here there is always one person working the counter and always a line!!! Nobody comes up to the front to assist the person that trying to serve everyone...nasty attitudes and quick to tell the customers that if they have a problem there is another post office down the street...who tells people that?? It’s truly something wrong with people these days and the customer service that is given!!!
Roy Going: Postal workers do good considering busyness.
Janis Smith: Ms Annette, my carrier, on the Jefferson route/post office location) is genuinely awesome!!!! Patient, kind, courteous and so helpful at all times!!!On top of all that professional and respects the confidences of all her customersJanis S.
Krista Thompson: I agree the mail carriers from this location are just pure lazy, they don't want to delivery packages...small packages and rather fill out the slip saying they tried to deliver it! When you do go inside of the location it's so slow and there is always that one customer at the window who want to chit chat while there is a line of people waiting to be serviced.
Gabrielle Nix: Unprofessional, Slow and bad customer service. They did not scan my prepaid labeled packages correctly neither was I given a receipt.
Jennifer Cole: The lack of communication between this office and it's mail carriers is ridiculous
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6. United States Postal Service - Detroit
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· 102 reviews
60 E Milwaukee St, Detroit, MI 48202, United States
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Brian Vaughn: Waited in line for 39 minutes to find out they don't have envelopes....how does the post office NOT have envelopes
Trina nightgift: Horrible
Charita Mosley: Worst post office I ever went to. I been waiting on my package for a whole already. It was sent to the wrong address. They said they were going to call me for an update never did. Still didn’t receive my package. I’m done. This place needs to be shut down.
Paula Carter: Haven't received all my mail in over 2 weeks people calling me wondering why I'm not responding and I haven't received the mail to respond beyond annoying I'm disabled and this means I'll have to go up there major inconvenience!!!!
LaToya Mason: What’s the point of signing up for informed delivery if mail is not being delivered when it’s supposed to. I haven’t received Wednesday mail but got mail from Thursday (Wednesday mail was not included in this) and no mail today even though informed delivery says I was getting mail today. This is ridiculous
Nick Carnarvon: Worst post office I’ve ever dealt with. They lost a very important piece of certified mail that I sent. Nothing is being done. Every single time they told me they would call me back they didn’t, It’s impossible to get ahold of anybody there. I had to blow them up 8 times back to back to get somebody to pick up the phone. This post office should be shut down and all employees fired. I will be using FedEx and UPS from now on.
Frankie P.: I purchased a PO Box from 60 E Milwaukee St, Detroit, MI 48202 on December 7th, 2021. The post office gave me a broken PO Box (lock was broken off) promising that it would be fixed within the week. I have no idea as to how the lock was broken. All I know is that I was on the waiting list for a PO Box, I received a notification that one was available, and they've willingly sold a broken PO box to me and I've been calling every week since then to see if it's been fixed. It still has not been handled as of today, February 22nd, 2022.USPS will attempt to charge my card again on February 25th, 2022 for the service.I attempted to speak to the manager(s) about either refunding me for not being able to use my PO Box the entire time or giving me another 3 months for the inconvenience, but no one has followed back up with me about that. No one has been answering their phones when I call. No one is addressing it directly when I come to the post office in person.I haven't had mail sent to the PO Box for this specific reason because the issue has never been addressed. I've called before arranging to have a package sent to make sure everything was handled but it never was fixed. I didn't want to have my mail open and accessible for anyone to get to.This is a completely frustrating experience, and to know that I've spent $125 for a PO Box that's been broken into for 3 months and easily accessible; none of the staff has been following through, yet they're still trying to charge my card and the box hasn't even been fixed. It's been months of empty promises.
Noah Holtkamp: Walk a mile in someone else’s shoes on a cold winters day then get back with me about your opinions.
Valerie Carter: Excellent service. This facility is disinfected.
Tiffany Ricks: They lie about delivery’s it’s ridiculous and so inconvenient they should close this location cause I’m seriously considering changing zip codes just because of them
The Ijeoma Collection: It’s always just 1 person at the counter. Wait time is sooo slow
Deandre Donald: The USPS is the biggest waste of taxpayer funds and this location takes the cake. What terrible service. They refused to deliver my package and never notified me. I only found out I needed to pick my package up because I checked my Amazon account after it said my package had been delivered days prior. I came to this location and they refused to release my package until I provided a piece of mail with the address on it, because my license address is different (being that I just moved from DC two weeks ago)
Phylicia Reed: Came in today to mail out some business mailers and Venus was so nice and helpful. I came early afternoon so there wasn’t a line. I ended up coming back later on that day and she remembered me and helped me again. I also had the pleasure of being assisted by Cydia, who chatted with me about her granddaughters. Those ladies made me day.If your in the area and need to mail something, this is your place.
Dayonte Alexander: Postal service
Jerrita Hall: Workers lie about package delivery and horrible customer service
Rosalind Rainwater: Kinda mess up that i had to go to the post office to retrieve my mail but the experience wasnt so bad...
Jodi McLean: NO ON PICKS UP PHONE EVER: This post office "attempted delivery" of my Amazon packages three times. I finally called Amazon and they put me through to someone at the USPS and I told them to hold the packages at the post office and I would pick up. When I went to pick up, they packages weren't there. I've spent the last hour calling their phone and either get hung up on or placed on endless hold. I literally spent 35 minutes on hold before I gave up. Ridiculous.
Pamela Reid: The staff at this post office always are professional, polite, and friendly.Unfortunately the cutbacks have left them short-handed at times and it is not fair that only one person is running back and forth to do the work that used to be handled by three. Let's hope we get rid of the PostMaster General who was appointed by the CrazyMan.
Michael Christie: They don’t deliver express packages when it rains…line always out the door, won’t find packages when requested to do so because of “no access to mailbox” failed delivery attempts. The worst…
Denise Gardner: Placed parcel in Dropbox outside of post office 6/18/21. The morning of 6/19/21 the tracking number is not showing a status. Did/do they collect from the drop boxes? This station is the worst.
Icey Anderson: 😪nice nasty attitude
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7. United States Postal Service - Detroit
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· 43 reviews
9650 Grand River Ave, Detroit, MI 48204, United States
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amal ahmed: It's a bad post office 😠 I sent a paper letter to the UK 20 days ago and it didn't arrive. I don't know what is the reason for this delay.
Luann Cargill: It is by far the worst post office,I go a straight week with no delivery and then the will come and deliver a single mail piece and not all your mail and then tell you your mail is up to date but it show in your informed delivery but won't receive it
Sherece Carson: Post office opens up at 8 but there is no clerk at the front desk they don't come until 10 so now I have to sit here for 45 minutes until someone comes to pay my PO box
Donne Mac: Very rude did not speak at all. Having personal conversations
G Taveras-Hernandez: The lazy delivery person has reported that my house is vacant an returns my mail. Even when they see me on my yard.
Germania Taveras: Apparently this is a a place where Tahoe the employees make the rules and decide who they will deliver the mail to. I’m a victim of their negligence and decriminalize customers services. In one ovation may mail was not delivered because I had flowers. They retained my mail for The summer months. Another time I was working on my porch the mail person asked that I removed my mail box from it’s original place because she was not going to deliver at where it was. Now I cut my flowers and the had been returning my mail, according to them my house is vacant.
Beverly James: Along with not getting mail for over a week came here this morning because Google says open at at 8am and shows open find out they don’t open till 9am
Amber Ellis: If I could give a zero rating I would. I never receive my mail and I was told that I now have to make an appointment to pick my mail up. When you call to schedule and appointment they have an attitude and when you go to pick it up they have an attitude. The only person who is always pleasant is the young lady with the braids. This is ridiculous and I am going to go to the news about this. If you don’t want to work then don’t come, but don’t take your attitude out on others.
Angel Brenée: Terrible. Been waiting for my mail to be delivered for about a week. A package was supposed to be “out for delivery “ for the past two days
Joyce S: I have been using this post office for a while and I wish they have all new staffing they need more help. The young Light skin girl is about her business and she will come back and let you know that she is still looking ,but the older woman needs to go to manner School she have to much of a stern attitude to be in customer service...... She Should RETIRE!!!
Dottie Justist: Thank you miss lady for going Beyond the counter to see if I had any mail even though you're line was 10 people long thank you. For the great customer service
Matt Buday: When asking the vast majority of the public, most would agree that going to the post office isn't a pleasurable experience. Sometimes you have to deal with long lines, impatient people, and the occasional rude USPS postal worker. Not to mention it can be a bit stuffy.As a result of these factors, i've been click and shipping (pre-purchasing/prepackaging/labeling) my items for a few years now as I do many shipments a month. This saves me money, and the most important, TIME. Its nice to skip the lines and just drop off and goI recently went through a move, and started going to this location approximately 7 months ago. I've met just about all the usps clerks by now, and i must say, that each and every one of them are knowledgeable and helpful. Some obviously have better attitudes about their jobs than others, but that's the beauty of human nature.Over the 7 months i have been going here, one clerk, Bri, has stood out among her fellow employees. She is always kind, says hello and asks how you are or how you have been. Knowledgeable? yes. Good attitude toward others and about her job? yes. Attentive? absolutely.I thought at first her attitude was only subjective to me, but after watching her interact with other customers other than myself, i can see it is her NATURAL work ethic and attitude; which are both outstanding in comparison to not just this location, but to the whole of metro detroit USPS locations (and i've been to nearly all of them). Thank you Bri for your services.And to USPS: do not let this one get away. Promote her. Give her a raise. She has more than the right attitude, skillset, and knowledge for her current position; and beyond. She is 110% deserving of it, and she will only increase the longevity and quality of the USPS system in whole, as she does already for me and other customers on a daily basis.Thank you.
Veronica West: If our regular carrier is absent, we normally don't receive any mail and he is absent alot. There have been times when 5 days have gone by with no delivery, mail delivered on Sunday or multiple times in one day. This system is broken and in desperate need of repair. They sneak around delivering packages at night and make empty promises about mail delivery almost daily. Some people are waiting for important mail and this lack or care or concern is unacceptable.
Faith Deliverance Church of Detroit: I've been waiting on a package all day. I just got a text say they tried to deliver , but there has NOT been a mail truck on my block all day
Soledad Carmona: The lady Clerk is very rude and unprofessional. If I could give them 0 stars I would!Also, our letter carriers are so lazy that even if you schedule a pick up, they NEVER come to pick up the packages. They send you a confirmation like they did, but is a lie!
Dev B: Mail never on time
Geneva Alexander: Haven't received mail in almost a monthNow that's just sad very unprofessional and doesn't respond to any concerns or emails
frank nitti: Very unprofessional and rude had me on hold for 20 minutes the hang up when I called back the lady had a attitude and was of no help someone need to investigate this location fail play there not working at all mail is a month late.
Tamsey MCKISSACK: I Have Been Waiting Almost 2 hours! We have One Clerk and 2 people in a With No Mask! It W
Gerald Marshall: This is the worst post service I have ever encountered. This lady gives me a issue every single time that I come here I’m trying to open a PO Box to send an out packages she always has something to say the postal police lady I cannot believe that now I have to go out of my way from going to my neighborhood post office to avoid someone from Wasting my time.
Toby Barlow: I love these guys. Use them quite regularly. They're always incredibly sweet and positive. I have fun going through the stamp collection with them. They provide excellent advice on all shipping. My only issue is that the hours are short, but I blame the Washington for that.
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8. United States Postal Service - Detroit
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· 33 reviews
14461 Seven Mile E, Detroit, MI 48205, United States
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Marsha Saine-Tarver: I had questions regarding business shipping, weights and measures. They were very helpful and pleasant. There wasn't a long wait. I left with some very useful information.
Isabella Jelitko: If there was a choice on no star this location would of got it ....for the past 2 weeks they haven't had internet....a federal building 😕....man was all types of rude and disrespectful..never going back ....
Shannon Lee: Mail per vacation,covid,civil, has delayed an offset much of my 911 mail.....reply with info on how to pickup missed mail....thank you
Sarah emma Jones: Government.... slow
K B: Never open on time. Open time is at 8am. I've been waiting in my vehicle since then. It is now 8:58am. The door is still locked. Six people have came and gone 😔
Rickki Hussey: They all have attitudes and they are rude! Also , I don’t understand why they don’t take lunch at the same time everyday! One day I go in at 12:00pm the clerk is on lunch for an hour , okay fine, but a few days later you're take lunch at 2:30pm? Inconvenience!!
amanda richardson: They were helpful and kind
TheyCallMeDarkk: Quick & Friendly Service
Kathleen Januszewski: I'm sorry other people are having so many problems with this post office. I haven't had any difficulty so far. Although, every winter they do threaten to stop delivering my mail. I guess that would be a problem.
Petrina Pannell: The carriers from this station are thieves. I’ve had 2 packages stolen. Delivered to the post office but never delivered to me.
Ken Rosol: When you place a mail hold your mail gets delivered. Without a mail hold it gets delivered to the wrong house! 2019 has been the worst service ever!
LaToya “Toya” J: My morning ladies on Friday and Saturday are pleasant and helpful thanks
Twan Squad: Not Open ... It's 8:08 AM on A Monday, people of the community support this location N they don't open on time, Terrible !!
daniel margherio: I have to agree with the majority,extremely poor service,registered mail never delivered wrong mail every delivery if you get a delivery,something must be done.People waiting for legal documents regarding their health and or their jobs never delivered I think it's time to privatize THE POSTAL SERVICE...
Neicy: Worse post office ever.....they couldn't case less about issues with not getting mail or packages...
Qumisha Goss: Arrived at the post office at 8:33am the door was locked. They open at 8am according to the door and their phone. Had to call them to get them to open up. The customer area is a mess with trash everywhere and there was no apology.
DeAira: Miss Phiscill, Fascheal, Phasiel (sp.), however you spell her name (she wasn't wearing a name tag, just a dingy work shirt) provides the WORST customer service and is the worst CSR at this location. This was our go-to USPS bc honestly not many of them are "good" so usually I just find one I can tolerate. My husband went in this morning to request a refund for a Next Day delivery that did NOT deliver by noon the next day. How do I know? Well, the tracking number usually provides tracking HISTORY-when the package was first scanned, when the package arrives at another facility/distribution center, when the sorting has been completed, when the package is out for delivery and FINALLY when the package is delivered. WE KNOW that they can manually enter scans to benefit them. WE KNOW THIS and the CSR still tried to talk in circles to.... cover a fellow postal worker who works in an entirely different state, behind? It doesn't make any sense how the tracking history we had SCREEN SHOT with a time stamp of a time well after noon last Saturday is different from what they have in their system. How does what THEY see in their manipulated system trump what the CUSTOMER sees based on what is GIVEN to them? He also did not receive the text message confirmation he was expecting and she explained that those are only sent if something happens to the package. WHAT??!?! Furthermore, how can a shipping service guarantee a refund if the package is not delivered the next day by noon if the CUSTOMER cannot rely on information provided to them to track the package?! Lack of transparency leads me to believe THAT IT IS A SCAM because what is the point of even providing a tracking number if 1) scans can be entered manually/altered 2) a rude CSR can try to talk circles around LOGIC and a clear screenshot of the tracking history.
Lon'Dyn Hudson: They should just close this location how is it a 50 minute wait to answered by customer service, why is it 4pm and still no mail delivered but sitting outside the house in the truck people have important documents and other things to receive DO BETTER
nina blank: Horrible customer service, large amounts of mail theft at this location.
Alexis Mcadoo: “Ms.Parks” is literally rude as hell, always has an attitude and dosent know how to talk to people. I asked for a manager and she said “ there is no manager im the only person here and im the supervisor “. Its no way they are letting ghetto people like her be anyone’s supervisor.
740 6220: Terrible location ....I ordered some shoes online on state fair and the mail lady tried to steal them until I called their office......mail lady is always on her phone and giving me others peoples mail..AND i don't get my mail until I call post office every week and .they stole and cashed my work check.....stay clear of 7 & chalmers location...
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9. United States Postal Service - Detroit
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· 69 reviews
20615 Fenkell Ave, Detroit, MI 48223, United States
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Nequita Hunter: The most unprofessional post office!!!!!!
Tajmah Chante: Beyond horrible location. Nice clerk but terrible management specifically the African American lady with the short wig. Do not come in here expecting help or to even be treated like a decent human being. This location should honestly have closed years ago
Kim Kirksey: My first time at the Fenkell and Patton location. The customer service was excellent, I was promptly waited on, my transaction was politely handled and the facility was clean. What a pleasant experience. Thank you.
J Stakkz: Everybody is trash no home training
Aqua Fenyx Rose: I'd give this place a negative star if I could. The customer service has really declined over the years, my mail has been marked delivered just to find out later that day it wasn't actually delivered when they marked it, mail is now coming as late as 8PM, and mail carriers look you dead in the face and drive past but claim they had no access to ually deliver your mail so it will come way behind time. They seriously need to do a complete turnaround fire incompetent and rude staff and carriers and start completely anew from the ground up. I would be more satisfied if they closed down completely just to do so, because as of now, it is just terrible.
Kash Flo: I have called twice and the person who answers keeps putting me on hold. I just need to know where my mail is being held at and when I can will be receiving my mail regularly. I ask the question and the woman keeps putting me on hold. Not even asking if she could place me on hold or she is going to do so. Extremely rude!
Fawziah jouni: The most ghetto post office ever. The mail carrier stole my package and marked it as delivered, and she even put a slip in the box to say she missed the delivery. The ladies at the front desk are rude, disrespectful tried to tell me that packages have chosen and gpas said they were here. Just dumb. I called up there everyday of the week just to be lied to about where my package was, and different stories about when it was "delivered'. These people shouldn't be in charge of anyone's mail very irresponsible and inconsiderate.I can't wait for someone to play with there belongings and property the same way they do.0 stars.
jennifer jones: My mail delivered on different street with the same adress
Born A Bastard: Is there a law worse than Murphy's?Everything's guaranteed to go wrong here!Most rude, slow and useless service ever.Regular carrier retired 10+ years ago and service has been downhill since. Packages stolen by inconsistent carriers, mail delivered while on-hold, hours wasted waiting in line, supervisors don't return calls or address complaints... Not one soul gives af at this station.TERRIBLE! PERIOD!
Shell Woods: The Post Office on Fenkell IN DETROIT is HORRID and deserves a Negative Star rating. I just left this post office, when I walked in the lights were off behind the counter as I’m standing there calling for assistant because I hear the employees in the back talking. No one came out, as I was standing there other customers began walking in to see the same mess, No employees, and this is during business hours early 1 o clock to be exact. There was no note On the door to indicate ANYTHING. Me and an elderly woman waited, another customer can in looking to buy stamps, the elderly lady with her heart of gold gave this gentleman 4 stamps. This post office is a sad disgrace to the community. The only good thing is the one guy who normally works the window (all by himself) he does a good job. He probably needed a day off and the post office was lost.
kayla ray: This postoffice is amazing. The clerks work so hard with the little staff there is.
Jazmine Graves: Postal deliverer keeps giving my mail to other people.
Fannie Lee: This is the absolute worst. Maybe I should become a postal carrier so I can receive my own mail...FREE OF EXCUSES...
Jackie Whitted: I had a wonderful experience today William was very helpful and respectful..
Santon Ervin: I had a post box @ this post office & when I had move I came there on the date that my last payment on the mail box was good & the guy wouldn't give me my mail unless I pay for the box for the next 6 month?? Since that I haven't received any mail for 2 months now & my Stimulus check is lost???
Boss Lady: My packages was sent back and they said i chose to have them taken back... Like really I was waiting all day for those packages and not only that I havent received any mail in a very long time
Mekhi Terry: The service here is BEYOND subpar on deliveries. Packages will also be delayed due to sheer LAZINESS. They're almost ALWAYS marked as delivered before they're actually delivered, if they're delivered at all typically in the evening. Going to the post office to wait in a line for 40-50 minutes to inquire about it will only get you laughs as will LITERALLY chasing down a mailman. Packages are falsely signed for as well. This could be someone's medicine or something expensive they more than likely worked hard for or actually need. No consideration for others.Update: refuses to answer phone calls.
Phasinator: Will is awesome
Jessica Wilson: They suck at getting the mail out and if yu gonuo there to try to find out where it could be they don’t know nothing, rude and unprofessional
Nita: This postal office was clean, organized and the clerk was friendly and patient. Although there was only one clerk the line moved quickly. I was in and out within 15 minutes.
April Campbell: I was home all yesterday waiting on my package, they had the nervous to say I wasn’t home and now I have to pick my package up because of some lazy USPS WORKER...do your job or quit!
10. United States Postal Service - Detroit
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· 14 reviews
10254 Gratiot Ave, Detroit, MI 48213, United States
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Nikki T: The most GHETTO post office I've been to. They lose mail. Can't provide basis services. We have to go to other post offices to do business then close this one because it's not servicing the community!!!!
Pharrin Cummings: Poor svc. Only 1 attendant.
Xavier Thomas: My package has not been delivered and I’ve been waiting almost a week and if supposed to come today
Sherida Howard: The website lies and say that they are open at 8am when they don't open till 10am...
ni-ni 2018: Very polite service you can see Marcus really cares about his customers!
Costello Carson: Fast customer service
Gunsbeerfreedom87: 4 hours for a lunch break? And my taxes pay for this outfit? Why even have hours posted when most of them are lunch hours?
Kristeen Mark: Checked on my delivery due today and it said they attempted to delivery and will try again. Mind you I have been home all day. Snow shoveled walk way shoveled.
Meelad Hannawa: The office was closed at 4:20 pm with a sign on the door stating out to lunch.
Carolyn Rose Gaddy: Rude, rude and rude. We all need to remember, it's not what you say but how you say it.
dadashawn wilson: Every since Dave left we get our mail only when someone finish there route because no one wants our route because it's too long they say sometimes we don't even get mail because no one will do the route shorten the route please geesh I have bills checks that I get way to late
Monique DeLong: Nice staff and can be a bit slow as well.
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11. United States Postal Service - Detroit
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· 34 reviews
2720 Fenkell Ave, Detroit, MI 48238, United States
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12. United States Postal Service - Detroit
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· 59 reviews
17625 W 7 Mile Rd, Detroit, MI 48235, United States
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13. United States Postal Service - Detroit
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· 55 reviews
3434 Chene, Detroit, MI 48207, United States
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14. United States Postal Service - Detroit
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· 70 reviews
17375 Harper Ave, Detroit, MI 48224, United States
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15. United States Postal Service - Detroit
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· 53 reviews
20501 Livernois, Detroit, MI 48221, United States
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16. United States Postal Service - Detroit
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· 50 reviews
12711 E Jefferson, Detroit, MI 48230, United States
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17. United States Postal Service - Detroit
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· 20 reviews
22503 Grand River Ave, Detroit, MI 48219, United States
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18. United States Postal Service - Detroit
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· 58 reviews
13426 Schaefer Hwy, Detroit, MI 48227, United States
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19. US Post Office - Detroit
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· 8 reviews
8000 Outer Dr W, Detroit, MI 48235, United States
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20. United States Postal Service - Detroit
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· 41 reviews
3969 Livernois, Detroit, MI 48210, United States
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