Best Shinola Stores Detroit Near Me

Baz: Watches are cheaply made. I have worn my watch 4/5 times only to have the crown just fall off what a joke. Wouldn’t recommend to spend any money with this company.

Klaus Bello: A true Detroit icon. Originated here and represents Detroit. High end quality in leather bags, watches and some jewelry. Venassa was very helpful, considered and respectful, all that with a smile.Loved the adjacent hotel and Sanmorelo as well.

DJ Palomares: Very helpful, knowledgeable, and welcoming staff

Scott Beaudrie: Wonderful inventory of Detroit made watches, jewelry, and accessories. The parking situation is horrible. Cannot support Detroit Businesses on Woodward if there is sparse parking.

The E Family: I called the store to get my watch battery replace only they tell me yes we can replace your battery I even give them the name of my watch when I get there why these people tell me they only can repair their own products I said okay,,, put on your website you all do not repair other products,,,,battery replacement

Tim Szczesny: Nice store with beautiful products. We purchased an attractive watch for "her" and a slim RFID security wallet for "him" with designs that we both like.May 2022 update: the Birdy watch stopped keeping accurate time 10 months after we bought it.  I thought it was a battery issue, but the rep in the store stated there are multiple issues with the movement.  The local store had to send the watch to the factory for an assessment using analysis tools they did not have in-store at Canfield.  I will give a few stars for the watch design and customer service experience so far, but I just cannot recommend a watch that stopped working in less than one year. I do believe they will make this right, but this is our first Shinola purchase, and it does not give me confidence in the Shinola brand.  While we were in the store looking at new products, we loved the gorgeous design of the Diamond Petoskey Book watch.  We seriously considered buying it, but I can't imagine shelling out $2,900 if I have low confidence in the operational quality.October 2022 update: After another 5 months, the watch stopped keeping accurate time AGAIN. Same issue as before, so they sent it to the factory for repair. The only good thing I can say is that they stand behind their products with warranty repairs, but the quality is just not there. Will not buy another Shinola product, and I'm tired of driving from the suburbs to the Canfield location for repair. Dropping another star for my review.

Trent McRitchie: Firstly: I LOVE SHINOLA PRODUCTS!! USA MADE AND LIFETIME WARRANTY!! Christian, the gentleman that helped me with my 3 watch service order & metal bracelet issue was EXCELLENT. He was very patient, made sure to keep everything in order and I received emails confirming everything he did. They were able to replace a watch battery for me with my appointment and also sent the other 2 & the bracelet into the the factory for case polishing and new batteries. The bracelet was REPLACED and I am very thankful. I really love this brand and their ability to stand behind their products 100%. The staff at both the Canfield and Woodward store have been amazing to me. My wife has 2 Shinola watches and she loves them very much. One of my watches will be back tomorrow and I appreciate the quick turnaround!! Case polishing is a great way to refresh a worn watch and adding a new band or bracelet is great to. It is reassuring to buy something you can have forever!!! THANKS FOR ALL THAT YOU DO SHINOLA!!! GOD BLESS ALL OF YOU :) We wish you more and more success with your company and can't wait to stay at the Shinola Hotel sometime :)

Greg Fawcett: Love Shinola. We were downtown for a baseball game, and dropped by for a visit. Lots of great crafted items in the store.Joey took great care of my wife and I during our visit.

Joel Layton: Pure Detroit. The sliders are awesome and they have nice variety. Music takes you into the way-back machine. And you can watch the ponies.

Yolanda B: Friendly staff, very nice selection of items. Will be back!

Matt Semelbauer: Always great service, Detroit made watches for any occasion.

Ricardo Rodriguez: Great customer service and lots of watches to choose from. 👍

Roland Tindle: Informative! Friendly... At least the gentleman that served me. Expensive!!!

Tiffany Langan: I purchased a watch for my significant other for Valentines day, the watch is of course outstanding quality and gorgeous, but what is even more important to me is how professional and kind associate Kathy V. was! she was able to complete my purchase over the phone, and I used curbside service on the same day! THANK YOU, KATHY!!

Lamar Parker: Sabria did an AMAZING job assisting me with picking out something nice for my wife and I's anniversary. She gave genuine input and helped me make a thoughtful decision.

Regina Maholmes: The best!!!

Adam Carothers: Excellent customer service!

Dan Giampetroni: So many people think of Detroit as a bad place. Shinola is a shining example of making it happen wherever you are. And they're both examples of our American heritage. Iconic looking product and brand. Tasteful environment and very helpful people.

Nick S: Some of the most attentive and helpful staff I've ever met!

SJ Dowling: Amazingly cool.