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1. Macy's - Dearborn

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· 3123 reviews

18900 Michigan Ave Ste 1003, Dearborn, MI 48126

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Macy's: what do users think?
Melvina Roundtree: Found 2 dresses, gym shoes, a gown, and more. I didn't go to shop for self but I did. I went with a friend to look for a dress for a wedding. She didn't find anything. We are going back soon
Kimberly Nelson: Love to shop at Macy's one of my favorite store.
Gavriel Ross: When my wife and i first walked into the store, we were overwhelmed with strong and mixed perfume scents. It was terrible. Once we got past that, we asked a store employee for directions through the store. Two had no idea about the layout. Once we got where we were going, the folks there obviously hated their job. They were more than just rude. Probably because this particular person was upset that we had to take her away from her screen. Also very over priced. We went to another store and found the exact same brands for less.
Deneshia Bracy: It's never an associates around when I need help or to cash me out.
Mo Mery: Staff is fairly nice and place is well kept up with the amount of customers that come through this place. A lot to choose from.
A Foundational Black American Man: A typical Macy's shopping experience. A tab bit pricier than JCP. And a little more upscale in appearance. Alsi, a tad bit less crowded at the checkout counters on any given day from my experience.
Too Big Emcee: Clean, organized and looks like a new store
Farhan Najar: Wahoo, great customers' service 👏
Tanya Mattox: No-hassle returns. Pleasant staff.
Hanadi Hassoun: I love this place amazing great has everything I need ❤️
Eric Willis: I just purchased a pair of gym shoes, I want to commend the young had to served me,he was polite, pleasant and patient with me , I couldn't make up my mind what shoes I wanted, he ran back and forth me without a single problem!
Deborah Hogans: Went there to find a gift for my daughter and they have nothing to choose from wasted time and trip for a mother's day gift
Faizon Walker: It's got wut u need when it comes to shopping
Carlos Rodriguez: Acompañe a mi esposa,y aproveche a ver alguna ropa de vestir
Danielle Reed032592: Tablet
Hazel Johnson: Love it
Lynn White: Just looking and shopping.
Rotchie McCadney: Shopping with a person who uses a walker was a little challenging. Maneuvering around clothes was a task, but we got it done. And, the elevator can use an upgrade.
Smile & Be happy: Best deals
Warren Black: Just looking for some men's shoes,
Royal Honey America (U.S Domestic): Alright selection compared to other locations but sufficient

2. Nordstrom - Troy

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· 1599 reviews

2850 W Big Beaver Rd, Troy, MI 48084

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Nordstrom: what do users think?
Mariana Muñoz: Excelentes opciones de compra
Stephanie Haisha: Love Nordstrom ❤️
Ken Rowls: Ran through to see if they had something I needed, but it was pretty close to closing, but they didn't have it anyway. Still going to come back to shop one day!
Miriam Souaid: Love the Spring Trend Show !!Great selection and service as always!!
Sue Brown: We had a great time shopping because of a caring, attentive clerk by the name of Yousef.
Hassan Hamzi: Great place to visit
William Wright: God ti.e shopping
Tico Porter: Nice staff and plenty of items to shp for!
Gracie B: Great store!
SheShee Haashiim (Brian): My daughter needed shoes for prom, I went to 3 malls and 9 shoe stores. I went to Nordstrom for the 3rd time and Damon was excellent, he brought 20 pairs of shoes on the floor to help me decide. I found the perfect pair thanks to Damon. He is passionate, helpful and on point. Always ask for Damon for 100% customer service.Rasheeda.
Arun Kumar Samuel: Nice shopping mall, neat and clean. You can grab almost any branded outfits. At weekends it is bit busy.
M S: Great store, great restaurant and small caffe shop. Love getting coffee and chocolate chip cookies from Nordstrom caffe shop .Was in today after long day of shopping and young gentleman that took my order was supper nice and helpful. Love that there is tables and chairs in front of caffe
Pat Johnson: Great service!
Leroy's Tea: Was fabulous. I like visiting their ebar cafe. Best chicken and swiss cheese on a croissant ever. People are super friendly and the beverages are the best. Have been there so often I am greeted by name which is a nice touch. Always feel welcomed when I go there.❤️
Kitana Carter: Chyenne in the Kidswear department was so helpful , she literally helped me find dozens of outfits for my kids & even put back the stuff I didn’t want herself. She even added me to her style page & sends me new things when they come in. Nobody else greeted me , but she did. Thank you so much Chyenne.
Christopher H Kraska: Great selection
kamal3045: India from the intimate and skims department was a gem to work with!She took the time with my cousin and I to go over sizing, different types of products and was overall very knowledgeable.It’s so refreshing to see associates who actually care and appreciate you.I live in Toronto but will always come back to see her!
Robert Solis: The store had a nice selection of clothes, the store was neat, and organized. The only problem I had was only have one cashier. I was lucky and only had to wait 20 minutes to be checked out. There was a line from the cashier all the way to back of the store almost to entrance. Unacceptable!!
Myra Tucker: It was great! The selection was huge. The sales staff were very helpful. The lady called Kathy in women's fragrances was awesome!
Hassan Saleh: Great selection, all the things I like the list in my closest come from here.
Tim Campbell: The staff is very helpful and knowledgeable of the merchandise and have pleasant smiles

3. Nordstrom Rack - Troy

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· 1643 reviews

822 E Big Beaver Rd, Troy, MI 48083

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Nordstrom Rack: what do users think?
Joseph Kharsa: Good deals here need price things better especially the shoes
Adnoral McKenzie: Received a gift that still had the tags on them. The item was too small, and the person did not give a gift receipt. Went to the store to exchange for a bigger size, or I would have gladly accepted a store credit. I left very disappointed... they would not return the item without a receipt 😒
K. A. Hauxwell: There wasn't enough time in my day or money in my pockets for the great savings here. There's something for everyone in this store! Not to mention, Laman was so kind at the register, was super helpful, and kept her wits about her during our struggles at the cash register. It crashed and caused her problems. The store could probably upgrade their systems for their employees so they wouldn't have to stress, and lines wouldn't get held up.
David Farkas: Love this place
Drew Review: This is the 2nd time I’ve been here and the return area is so disappointing. The girl with the high pitched voice was texting while the line was long and then walked away and went to the check out register and started ringing people out even though the return line was much longer. The lady behind me gave up and walked out. Saw it happen the last time too. Not worth the hassle to come here. Save yourself the time and go to Marshalls. I am.
DON MORRIS: Great deals if you have time to look!Highly recommended
Jamie Maltby: Quick polite service
Alexandra Hunt: Im a plus size woman & this store plus size options were non existing they need to do better the one at lakeside is way better
T T: Very friendly and helpful staff. A large location with lots of merchandise.
Helga Soave: It's a mess! Everything's thrown together, impossible to sort through
Dave Saigh: Floor dirty, unorganized merchandise, and distracted customer service. No for Nordstrom. My money walked.
Qays hanna: They don't have special measurements and everything is expensive
Jas Monay: The employees are very rude, I don’t understand how they was even hired. I have worked in customer service for 10+ years and never thought to speak to my customers the way I was spoken to today. They closed at 6 not even 4 minutes after I had multiple employees come out to rudely rush me out the store. The sad part about it was I was putting my mess back before leaving, I should’ve been rude like others and left a stack of shoes out.
Greta McKinney: I liked it, but there are no employees around if you have a question.
Alb Usa: Very very expensive for quality
Larone Mills: Great saving
Aditi: They have what I need
Merle Currie: STILL A GREAT PLACE TO SHOP. Love the place
Stephanie Marie: The store is pretty nice! Clean with a great selection. The check out process is very slow and even then they miss security tags. Other than that I would recommend this location!
Karen Neff: Name brand at a discount price.
Michelle Cole: Great new items for Spring and Sumner. Super neat and easy to shop racks. Love the jewelry section!

4. Clarks - Novi

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· 46 reviews

27672 Novi Rd Suite C - 177, Novi, MI 48377

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Clarks: what do users think?
Krystal: I believe this is the last location open in Michigan. I love this store, and I love the quality of their shoes . On the day I visited, I had the pleasure of having Denise, and let me tell you, she is definitely doing three people's jobs. I certainly hope that her upper management realizes that she's a hard worker and still remains very pleasant, knowledgeable, and patient. Thank you, Denise, for a wonderful shopping experience for myself and my daughter.
john garbacik: Good service and inventory. Sale prices and easy online returns.
Eyes On: Sale person did a great job handling everyone that came into the store. Just wish they had the color I was looking for in store instead of having to order them.
Felicia Jackson: Great service, Clark can be pricey.
David Rutkey: Love Clark's shoes. Very comfortable. Nice store at 12 Oaks Mall.
JoAnn Hardwick: Employees very nice and professional. Also very helpful.
Chris Bearss: My wife ordered sandals which were not in stock at this store on July 11. The salesperson got our contact info and said that the sandals could be shipped directly to our house. So, we placed the order. Shame on us for not asking when they would be shipped. We did not have any communication from the company regarding when we should expect delivery. Out of the blue, they showed up on August 10th. Apparently, they handle product fulfillment out of various stores in their chain, as opposed to thru a DC or fulfillment center. The sandals arrived, they fit my wife as expected. Quality of product is a 4 out of 5. Communication with customer is 1 out of 5.
Renee Church: Great sale prices
Sandra Kowalk-Thompson: Love this Clark's store!! Denise was SUPER patient and helpful today! I tried on lots of shoes, she was pleasant and professional!! Made this shopping experience a really positive! Highly recommend this store! Great selection and service!
Norm Solomon: Great shoes and friendly and helpful staff.
Jacquelyne Miksanek: Great staff. The whole staff is extremely knowledgeable and friendly. They care more about finding you comfortable shoes then making a sale! Great selection of shoes and shoe care products.
Dena C: Large selection, good prices, and really helpful staff.
Christina: Great shoes, but very rude customer service. Was in contact with two employees and they both had a terrible attitude. Only ordering online from now on.
Estelle Duncan: Clark's please put 11 and 12 wide in your Stores HAVE to order off QVC.
Paul Dennis: Always comfortable shoesEspecially Un Structured
Frank W: Very rude old lady working there ,we rather order and return online but not go there anymore, if ask her to try different models or size she give you attitude....thank you don't need to go through this
Kandi Frampton: Shoes are soooooo comfortable!
Arthur Gabhart: Excellent shoes because they are great on the dance floor and help me keep my balance
Chris Morgan-Grauer: Great customer service
Kevin Kobelsky: Good product, good sale price, good staff
Christopher Haggard: Great service. Selection left something to be desired.

5. Nordstrom - Novi

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· 1213 reviews

27640 Novi Rd, Novi, MI 48377

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Nordstrom: what do users think?
David Humphries: Update: it's worse. Understand you haven't failed because of Amazon - I have to go online because you've failed.The shoemaker and favorite store for decades doesn't sell dress shoes any more. The apocalypse is nigh.
Queen B: Expensive went with a friend 🙃
Justin Byrd: Your basic soulless 21st century fast fashion disguised as designer clothing store. I was only in here to return boots I found on sale on their website and even then I left with a strange feeling.
Andrea Shamily: Very nice store with alot of different sizes. I really didnt expect them to have my size and they did. Definitely going back
Lana Parson: Love love love me some Nordstrom in Novi!!! Customer service is top notch and for this reason I'll always come to this location. I ordered a gift set for mother's day. One item was opened. Noah went above and beyond and was very pleasant. Their spa services are excellent and I love the variety of items they always are in stock or will offer to order it and get it shipped to your front door. I've even had someone leave that location and drive to my house for a make up item. I'm definitely Team Nordstrom❤️
alma: Came in looking for a birthday gift for my dad and Calvin was so helpful! He was very kind and patient with me as I found the perfect gift for my dad—really recommend asking for him when you go in!!
Velda Garcia: Always the best clothing and accessories
Aniya: I don’t recommend working at Nordstrom. The management isn’t professional. They like to harass employees.
Ina Cooper: Nice place good to employees!
Carnell Harbin: Love this place for the wife. They don't have a great selection for men
issam K: Clean and organized
Tim Toy: Beautiful store, great service and really nice clothes. But I couldn't afford anything, not even from the men's 60% off racks. My mom said the same thing about the women's clothing and shoe departments. We will need to save our money and go back in 5 years (that is how long it will take!). It was fun looking though!
Rick Brown: The store was well organized and clerks were helpful and polite
Christine Brackel: I'm sure the store itself is lovely but I had a very poor experience doing an online pickup order.I placed an order online for two items on Friday. Their website said it'd be ready that day. I got an email a couple hours later stating that one item from the order was canceled (presumably due to lack of inventory).On Sunday I contacted customer service to cancel the other item since it was still not ready for pickup. They wouldn't cancel it and said I'd have to call the store because the order was "processing."The other item didn't end up being ready for pickup until Tuesday. When I called the store to cancel the item, the only reason they could give me for the extended timeline was "management?" No apology. Just a shrug.I would expect better from Nordstrom. I purchased through them because I thought I could get the items in a day in one easy pickup vs. two separate online orders. Instead, I got the headache of extra phone calls and refunds, and ended up ordering from Amazon anyways (with one-day shipping to my door).Basically, don't waste your time with their pickup service.
Mara Correa: Qualidade excelente nas peças de roupas. Instalações de altíssimo nível. Cheirosa e linda.
Sujith Thannikkatt: Great collection of kid's stuff.
Gracie B: So very disappointed in their selection -- shoes, casual clothes... I used to ship there often.
Kate S: Cafe very nice. Hard to get help in any of the areas other than cosmetics. People are nice when you find them, though!
John Brandreth: Store was ok, staff was a little standoffish
Fatoumata Cissoko-Willis: Found the perfect dress for a Gala 😍
Gabrielle Powell: Beautiful store as always. Bought a few items.

6. Macy's - Taylor

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· 1959 reviews

23000 Eureka Rd Ste A2, Taylor, MI 48180

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Macy's: what do users think?
Elderay Tucker: Shopping
Tom Markham: Macy’s is Macy’s. Lotta good sales going on. Nice to see a lot of shoppers today.
Janet Faulkner: I have to say, that I almost always find what I'm looking for here and priced well
Owen Newson: Very clean store, this is just minutes before they close for the evening. The mall was empty too.
Chuck D: High end fashion
Scott Donnelly: I enjoy shopping at Macy's. The people are friendly and the prices are good.
CCCreations Cook: I love Macy's
Khalil Dakhlallah: A poor selection of merchandise. High prices.
Terri&Tom Y: Annoying loud music! Every time I go to this Macys there is unpleasant music playing too loudly. Today they have 2 separate song streams playing on top of each other so I felt compelled to leave a review. There is only 1 person working at customer service and I heard her say the system is down. There are 6 of us in line so it’ll be a long wait.
Zee: It was really clean and organized. Their clearance section was amazing. Was able to score about 25 pieces of clothes for $50
La Muñeca: This Macys is inside southland mall and has 3 floors! 3rd floor is called Macy’s backstage where you can find marked down items including name brands even more discounted. I also love the offers around the holidays they have a little bit of everything in there! The staff is always friendly and ready to assist you. My kids like to ride the escalator lol but I think the kid in all of us does! 😄
Sherry Clements: My favorite store!
Sue Dingwitz: All is good
Marsha Richards: Macy's is my favorite store.
Kevin cc: Found what I need....nice place...
J Smith: Of all the locations i have been to, this Macy's last act or backstage section was the cleanest and neatest I ever seen. Those young ladies worked very hard on that third floor to get that section organized and it shows. I was very impressed, keep up the superb work.
Michelle Mettes: Best selection of Michael Kors purses. Love their rewards program.
Guillermo Nino: Sad no floor help very empty prices to high
Rebecca Manning: Plus size is upstairs. There is only 3 small racks, 1 is pants other 2 is mixed.
Lisa Postinger: Macys has quality merchandise.
Duane HENRY: I have good credit. I was turn down.

7. Nordstrom Rack - Novi

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· 736 reviews

43839 W Oaks Dr, Novi, MI 48377

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Nordstrom Rack: what do users think?
Likita McWright: Love ❤️
Mitchell H: No more Vans shoes 👎🏼
Erika Loyd: Decent options
Ilian De Shametaj: Perfect place for shopping authentic stuff and 1st quality!
Stephanie Scott: Found a great pair of sandles
wingwaxed 5: Great service and selection
Ali Shadpour: I like the store, lots of great stuff but didn't find it that cheap, if the original prices were real then sure it is cheaper than the original, never been in the Nordstrom!
Angela Anthony: I never find anything here.
robin hutton: Just picking up an online order. The pick up process was fast.
Bethany Westrick: Staff was friendly but inventory looks really low, especially for kids! Kids shoes had very few options especially for running type shoes.
Fatin Marini: Always packed with quality items. Their clearance is always worth a look. Staff is friendly and helpful. Lines move quickly
Jakari Davis: Marshall's for rich folk
Kal Haidar: 😍
P B: Way way over priced
Rene Koss: Excellent customer service and great products.
Joseph P. Massaini: Selection was light, and staff on sales floor was an embarrassment to the Nordstrom name. You would be better not to have anyone on the sales floor. A complete opposite, the cashiers and customer pick-up area were amazing. Overall, I'm going back to only shopping Nordstrom Rack online and bypassing the stores completely. Nordstrom executives CLOSE YOUR BRICK AND MORTOR STORES AND FOCUS RACK ON LINE. STORES SHOULD BE YOUR FULL REGULAR NORDSTROM STORES
Sandra Richmond: Love this store staff friendly and beautiful stuff.
david: Took my godson shopping he got a few things. He likes the selection.
Cherylynn Chandler: Not the same quality.
Tomi S: I think I won't be back due to terrible selection last few times. Had found some deals before bit not worth anymore

8. Macy's - Troy

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· 2866 reviews

500 W 14 Mile Rd, Troy, MI 48083

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Macy's: what do users think?
Lupita Calderon: Muy buen lugar para comprar
Fern Monier: Not at all like it used to be ,couldn't find anything. Escalator was out of order.
Luthfur Rahman: This Macy location is my go-to place for buying cloths. I been shopping at this location for 10+ years. Today is the first day I ever faced bad customer service. The lady name Lasondra that works in the men’s department was very rude and doesn’t seem like she wants to be there. I came to return a tie and right away she was giving me attitude and was like “oh, I can’t return this, it doesn’t have a tag blah blah…” without even giving me a chance to look into my bag for the tag. Then I gave her the tag and showed my receipt and she was like “it’s not showing up for me, go to another register” after scanning the tie. I went to another lady and she was able to return the tie for me within like 2 minutes.
Kendall DeLaine: Dirty fitting rooms. Where are the employees to clean this dump?
Michael Orr: Uncomfortably warm. Everyone was visibly sweating. Needs more air
Iguan Vernon Rodgers Sr: Nice prices
Al Lukas: Very good suit selections. Can wait till my shipment arrives.
Margaret Topous: The escalators are broken. It's hard to find what you want....or someone to help you find what you're looking for. 😕 No excuses, Macy's. It's time to get your act together.
Manessa Cotton: Addicted
Micah Lee: great deals when I shop, so I cant say anything bad about it.
Joyce Wright: ²
Juan Winters: Great customer service. Friendly and knowledgeable of their products and sales.
Patty McDowell: Great items to.choose from found a gorgeous dress for my granddaughter for her choir banquet
Eric Willis: Just window shopping.
Tim What: Very nice store
Lisa Remmele: Bathrooms were 2 steps above an out house. Escalator was out of service and the guy at the checkout on 1st floor by the clearance racks was extremely rude. Made us goe all the way around even though no one was in the line and people with a stroller were blocking the entrance to the checkout. For a store that has chandeliers and designer clothes they need to up the ante if they want to compete. Walmart has better bathrooms! It was disgusting! I won't be back
Mary Lockett: IN THE MARKET FOR DISHES & GLASS WARE I WAS DISAPOINTED THEY HAD NO VISIBLE SHOPPING CARTS OF ANYKIND AVAILABLE THE DOWN ESCALATOR WAS OUT. WOMEN WALKING ABOUT TRYING TO CARRY ITEMS WITHOUT A CART. IT'S BEEN YEARS VISITING MACY'S VERY UNHAPPY I didn't make a purchase.
Brian Goldsworthy: FRANGO MINTS ... they still have them.Even though it took me 3 up and down escalator rides, they were most helpful!
Marnita Lloyd: Macy's has great deals. I love Macy's Backstage. ❤️
Tom Grzywacz: Went into Macys (Oakland Mall) to look at some furniture I purchased earlier in the year..the rug display piqued my interest and started looking. Soon thereafter with no pressure whatsoever...Donnell Hollister...fine rug specialist showed me a line of rugs for a new cabin up north. I had no intent to look at or buy a rug (or rugs) but ended up with 5 solid choices for the main room/kitchen and entry points. Got a GREAT deal on a rug I took home that day.If you need a great wing/rug man..Donnell will show you the light!
Gwen Pruett: Today found little re bargains.storr not like it use to be.Forcing me to shop on line.

9. Macy's - Troy

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· 2749 reviews

2750 W Big Beaver Rd, Troy, MI 48084

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Macy's: what do users think?
C Dohl: Disorganized. Store has clothes thrown all around. The staff was friendly. Need a better manager to help guide the staff in keeping the store, organized, and clean. They place looks like a junk store. Macy's should have more pride in keeping their store looking nice. Nordstrom does a great job. I'm sure Macy's could, too. Only two dressing rooms open with long line would be nice to open more.
Donnam Patton: Had a great sale on tennis shoes and purses.
N Wilson: Jacks service on Mother’s Day made my moms day even better.. she wanted a shirt without a tag and sadly it wasn’t in the system.. Jack was professional, polite, and efficient with solving the problem. Thanks again Sir!
AuntBee: The smells are lovely and smiles on everyone's faces, which is a very nice thing to see especially these days.
Albert Jeszke: Was surprised to see all the closed and vacant stores at Lakeside Mall, as well as the poor conditions at Macy's. Won't be going back any time soon.
Mahesh Kumar Kalikota: It's has all the clothes toy's shoes and beauty stuff,Back stage and last act stuff are worth to visit to find some good stuff at cheap rate
Raad Azzoo: I have received a text message on 5/12/2023 from sales person # Estee lauder department macy's store at somerset mallBy the name FayrozSo I went to macy's Same day 5pmSo I saw the sales person Fayroz and I said to herthank you for your text message for special sale todayI wasn't even finishedAnd suddenly some Estee lauder manager came to me to say to meIn rude way sayingis something wrong ?I said to her nothing wrongThen ,I smiled at the manager face and i said to herI wish you to have a happy mothers day.And suddenly turned around and walked away very strange.Then Fayroz she said to meI could help you again. In 1 minuteThe manager again from a 10 feet awayshe said loudly with high Loudly voice to Fayroz(take care of customer)I looked at herI said to my self that is very unprofessionalI am standing here came to buy merchandiseI am a customer hereI drove to macy's to purchase Estee lauder product on sale AT THE SAME MOMENTThere was a black lady standing next to meFayroz was helping her earlierThe black lady said to meFayroz could help me for purchase andThe black ladysaid to me and to Fayroz what's wrong with Estee lauder manager raising her voice for no reason. She said that's very wrongAnd It felt like been treated like kids school.It was very disrespectful and shocking moment to me and to the black girl next to me of manager action plus the statement this isVery unprofessional and rudeVery disrespectful to clientsI felt like a child in the front of a teacherBy the wayI am 70 years of ageAndI am Businessman owner of investment company in Oakland CountySo a i walked awayWithout purchasing anything.I recommendFayroz to my family and friends to purchase from herShe is helpful ,friendly and talented woman.
Guillermo Nino: Can't find what you need no help on the floor
Cynthia Webb: Found a great bargain on a dress.
secularhuman1: Upper management and store level corporate needs to fix their phone system nobody answers the phone
Sergio A. Zelaya-Bonilla: Found the pieces I was looking for. Hope it remains open for many more years
Michael Dixon: As usual, it was a fashion experience.
Deborah Anderson (Debbie): I will always love, Macy's. Great sales, so clean. Great variety. Also, has my Toys R Us store. Starbucks, too.
Donald Grant: It was Macy's need I say anymore
Rufus: Love the friends and family sale
Jorge Antônio Silveira da Silva: For those seeking diversity at a fair price.
Jose Juan Rosales: It is fancy
isaz I: Great place for shopping
Larone Mills: My go to for shopping
Tina Tierney: This is the best Macy's in Metro Detroit. I love their women's department, and they also have furniture
Rick Peters: Janice in homeware I'm assuming it's called, helped us out tremendously, very professional, we bought silverware & glassware as a wedding gift.

10. Macy's - Sterling Heights

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· 2011 reviews

14200 Lakeside Cir, Sterling Heights, MI 48313

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Macy's: what do users think?
Nadine Smith: Sad the Mall is going down
Cynthia Turner: Love this store, I always find hidden treasures
Lisa Dragan: Very quiet mall and store. Staff doesn't greet you but if you approach them they are friendly and willing to help. It's a bit annoying that the store is split in 2 seperate stores on either side of the mall from eachother. Men's Apperal and household/items on one side of the mall and women's on the other.
Nancy McAleer: The staff in the housewares, linens , and bedding area are absolutely wonderful, esp. Annie in the mattress department. They are helpful, friendly, and have a sense of humor, even after working with some very difficult people. They keep us going back for the good prices and their excellent service.
Ryan Huggins: I'll be the first to say that I am not someone who buys clothes in-person. Like, ever. So going here in person was an experience I was not prepared for, and I'm not sure if this lack of knowledge just made a good experience bad or if the store is just confusing in general.There was an impressive selection of products, from various brands. Lots of different budget options, too. But the clothes are all over the place, and I found it difficult to find exactly what I was looking for. Sure, brands were labeled, but to see exactly what products are, you need to walk right up to them to properly identify them (again, I'm not suited to this environment, so if this is not an actual problem that people have, then ignore me, please). The clothes blended into each other, making it difficult to determine if what I'm seeing in the distance is a sweater that I'm looking for or if it's just a cardigan or a long-sleeved shirt.The selection was big, but at least for me, it was difficult to find what I was looking for, so it just gets an "okay" from me.
elayne manciero: I went to pick up an order at the Lakeside store. Marianne waited on me. She was very friendly. I didn't realize when you order an item from the bedding department you have to go to the men's store. When I got to the men's store Marianne had call to let them I was picking up my item. They had it ready for me. They told me Marianne called them so my order would be ready. Thank you to Marianne for the great service!
Shirley Henry: I am disappointed at the APR of 30.99. I have a charge card and I think Macys will lose several customers due to the high APR percentage being charged on credit card customers. I also don't appreciate being charged $2.00 if not using my card within a month or so.
Jenell Fachou: DO NOT buy their “worry no more” warranty. I was specifically told by the salesman that absolutely nothing would get denied, and when I filed a claim due to my kids staining the couch it was denied. No one came out to even look at it. This was just simply via an online claim. SCAM. This company will be out of business before we know it. Already filed with the BBB as well.
Dona Xo: I went to Macys on May 4th 2023 around 11:30-12pm I stopped by the sunglasses area to purchase some, the lady (long black hair, looks mid 40s, middle eastern I believe Chaldean) was very rude! I asked if they had anything around 50-60$ because online they had few sunglasses for that price. She said “No we only have designer here, and they start around 100$. Maybe you should try the GAS STATION OR WALMART OR MEIJERS “ I take that very offensive because I felt like I was looked down upon. Macys you need to reconsider your employees.
Kat Sliwowski: Ordered online for pick up. Took them few hours to get it ready.
Perry Gfkn: The layout needs help and to expensive for our budget.
AMGClass: Overpriced merchandise but decent quality, the shelves need better stock and organization.
chris pyrzewski: Dirty place. Very low end mall.
Rob Harrison: Empty.
Patricia Saunders: Been on the phone for 45 minutes, " I'm sorry, no one is answering, to continue to hold......" How do you teach anyone. This is the option for executive office
Nabil Salama: They have great deals on clearance items
Andrea Syms: Store is empty..Should tear it down
Learning More: I love Macy's. I drive over 30 minutes to get there. It's worth it.
Local Tour Guide: This mall has many good stores. Macy's has a good selection for all members of the family. There are massage chairs available. Parking can be busy.
Gen Glo: Confusing, part of it is on one end, the other part is on the the other end of the mall

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