Best Stores To Buy Women's Watches Detroit Near Me

Samantha Barsotti: I went in to have my watch battery changed. Several days went by and they still don't have my watch finished. I called a few times and they kept telling me to call back. I finally contacted customer service and they told me there was an issue with my watch and it was sent to the factory and now I won't have it for another 14 plus days. I was also told by a shinola employee to look on amazon for a watch band since they don't carry my size band anymore. A pretty disappointing in store experience. Especially to spend a large amount of money on a specialty watch just to be told to shop for an 11$ band on amazon because they don't make the size band I need anymore.

morgan kollen: Meredith greeted me when I walked in and was so helpful! I love what that are doing with the space and the new artist market. I didn’t get a chance to try the coffee bar but next time I will!

Chantelle: EVERY time I visit here it's such a cozy atmosphere. All the colleagues here are fabulous & kind. I love that they are animal friendly. The coffee is ALWAYS on point too ♡ I love the little Cafe set up...these are just a few of the reasons why I love coming to this location

Tim Szczesny: Nice store with beautiful products. We purchased an attractive watch for "her" and a slim RFID security wallet for "him" with designs that we both like.May 2022 update: the Birdy watch stopped keeping accurate time 10 months after we bought it. I thought it was a battery issue, but the rep in the store stated there are multiple issues with the movement. The local store had to send the watch to the factory for an assessment using analysis tools they did not have in-store at Canfield. I will give a few stars for the watch design and customer service experience so far, but I just cannot recommend a watch that stopped working in less than one year. I do believe they will make this right, but this is our first Shinola purchase, and it does not give me confidence in the Shinola brand. While we were in the store looking at new products, we loved the gorgeous design of the Diamond Petoskey Book watch. We seriously considered buying it, but I can't imagine shelling out $2,900 if I have low confidence in the operational quality.October 2022 update: After another 5 months, the watch stopped keeping accurate time AGAIN. Same issue as before, so they sent it to the factory for repair. The only good thing I can say is that they stand behind their products with warranty repairs, but the quality is just not there. Will not buy another Shinola product, and I'm tired of driving from the suburbs to the Canfield location for repair. Dropping another star for my review.

Sean Street: Arrived there to have a watch band serviced. The employee went out of her way to ensure the watch was taken care of prior to us leaving, extremely fast and professional experience. These guys are doing it right!

E. B. Snodgrass: Service is wonderful but if you are on a normal working man's budget, you are just looking. I know you pay for quality and service, but even I get some sticker shock. It would be an item you can use most of your life and will to someone, but how many can the average working person really afford. Maybe that is why you don't see a large crowd in any of their stores.

Jason Boom: Worked with Cameron at our first visit to this location. Helped my hubby pick out a watch, very knowledgeable and polite. Highly recommended sales associate!!! Walked out with a new watch and a new bag and couldn’t be more happy- Cameron went above and beyond. Honestly can’t get over how tentative Cameron was during our visit. Be back soon, I’m sure!

Chris Slowik: Very nice stores in a somewhat out of the way location

Justin Vandenbroeck: I’ve been wanting to purchase a watch from Shinola for years. Today I finally had the chance to do so and the experience with Danny was phenomenal. He was very patient, inquisitive to what I did and didn’t like about the various watch faces and bands we tried, and ultimately helped me find the perfect one. I’m proud to wear a watch from a company with the values that Shinola has.

Jeff Lassa: Amazing customer service. Truly above and beyond expectations.

BENJAMIN HIBBARD: Excellent customer service by Andre!

Janice Bojanowski: Wonderful customer service!

Kyle Harvey: My watch needed a new battery and Colin had me in and out with a working watch in a half hour. Easily some of the best service I've had in a retail store and I look forward to going to this Shinola location again in the near future!

Yevgeniya Gazman: The turmeric latte is fabulous! Excellent service experience with battery replacement and band resizing. Zoe is lovely. Ask Kyle about his photography and check out his book. Such a lovely space.

Jeannie Sorell: Fun store

Scott Clifford: Had my wife's watch cleaned and a new battery. And I purchased one for myself. Hamid couldn't have been better! Knowledgeable about the products and patient as I made my decision. If you don't know about Shinola, the watches are hand-made in Detroit, Mi.

Little Goose Organic Baby Food: Love the store. They did a repair as well, quick and great job.

Charles Thompson: Shopping as a destination! Great instore coffee service

Michael Zimmermann: I was on a business trip for my first time in Detroit. Several people recommended we check out this store. We set an appointment and had the pleasure of working with Gabrielle. Three of us went in and came out with four watches. She helped us find what we we liked and try on different bands. She was very helpful in finding a watch to bring back for my wife as a gift. Love the story behind the brand as well.

Bob Bobb: I bought 3 watches in 2 trips to the Canfield store. One $850, another $1,000 and a third as a gift for $1,500. The middle one is the one I wear, and it has a couple small issues. The start/stop button for the stopwatch feature stays stuck down, so you can't use the stopwatch, and also the crown is often found to have come out one notch, which stops the watch from running, so you can't rely on it to tell time.I went into the Canfield store where I bought them to have it serviced in Feb of '22, and they couldn't help me. It took 10 min to talk to any of the 3 people in the service area (one who was working on watches, the other 2 just standing at the counter). Keep in mind, I was one of 2 customers in the entire store, and there were 6 employees in total.Finally after 10-12 minutes I was told it probably had to go to the factory. I said "Fine, let's do that". But the young man was confused, and didn't think they could take in a watch for service. He finally suggested I drive all thee way down to the Shinola Hotel, and they could probably take it in for service there. I didn't have that kind of time.6 employees for 2 customers and they can't even take in a watch for service?

Baz: Watches are cheaply made. I have worn my watch 4/5 times only to have the crown just fall off what a joke. Wouldn’t recommend to spend any money with this company.

Klaus Bello: A true Detroit icon. Originated here and represents Detroit. High end quality in leather bags, watches and some jewelry. Venassa was very helpful, considered and respectful, all that with a smile.Loved the adjacent hotel and Sanmorelo as well.

DJ Palomares: Very helpful, knowledgeable, and welcoming staff

Scott Beaudrie: Wonderful inventory of Detroit made watches, jewelry, and accessories. The parking situation is horrible. Cannot support Detroit Businesses on Woodward if there is sparse parking.

The E Family: I called the store to get my watch battery replace only they tell me yes we can replace your battery I even give them the name of my watch when I get there why these people tell me they only can repair their own products I said okay,,, put on your website you all do not repair other products,,,,battery replacement

Tim Szczesny: Nice store with beautiful products. We purchased an attractive watch for "her" and a slim RFID security wallet for "him" with designs that we both like.May 2022 update: the Birdy watch stopped keeping accurate time 10 months after we bought it.  I thought it was a battery issue, but the rep in the store stated there are multiple issues with the movement.  The local store had to send the watch to the factory for an assessment using analysis tools they did not have in-store at Canfield.  I will give a few stars for the watch design and customer service experience so far, but I just cannot recommend a watch that stopped working in less than one year. I do believe they will make this right, but this is our first Shinola purchase, and it does not give me confidence in the Shinola brand.  While we were in the store looking at new products, we loved the gorgeous design of the Diamond Petoskey Book watch.  We seriously considered buying it, but I can't imagine shelling out $2,900 if I have low confidence in the operational quality.October 2022 update: After another 5 months, the watch stopped keeping accurate time AGAIN. Same issue as before, so they sent it to the factory for repair. The only good thing I can say is that they stand behind their products with warranty repairs, but the quality is just not there. Will not buy another Shinola product, and I'm tired of driving from the suburbs to the Canfield location for repair. Dropping another star for my review.

Trent McRitchie: Firstly: I LOVE SHINOLA PRODUCTS!! USA MADE AND LIFETIME WARRANTY!! Christian, the gentleman that helped me with my 3 watch service order & metal bracelet issue was EXCELLENT. He was very patient, made sure to keep everything in order and I received emails confirming everything he did. They were able to replace a watch battery for me with my appointment and also sent the other 2 & the bracelet into the the factory for case polishing and new batteries. The bracelet was REPLACED and I am very thankful. I really love this brand and their ability to stand behind their products 100%. The staff at both the Canfield and Woodward store have been amazing to me. My wife has 2 Shinola watches and she loves them very much. One of my watches will be back tomorrow and I appreciate the quick turnaround!! Case polishing is a great way to refresh a worn watch and adding a new band or bracelet is great to. It is reassuring to buy something you can have forever!!! THANKS FOR ALL THAT YOU DO SHINOLA!!! GOD BLESS ALL OF YOU :) We wish you more and more success with your company and can't wait to stay at the Shinola Hotel sometime :)

Greg Fawcett: Love Shinola. We were downtown for a baseball game, and dropped by for a visit. Lots of great crafted items in the store.Joey took great care of my wife and I during our visit.

Joel Layton: Pure Detroit. The sliders are awesome and they have nice variety. Music takes you into the way-back machine. And you can watch the ponies.

Yolanda B: Friendly staff, very nice selection of items. Will be back!

Matt Semelbauer: Always great service, Detroit made watches for any occasion.

Ricardo Rodriguez: Great customer service and lots of watches to choose from. 👍

Roland Tindle: Informative! Friendly... At least the gentleman that served me. Expensive!!!

Tiffany Langan: I purchased a watch for my significant other for Valentines day, the watch is of course outstanding quality and gorgeous, but what is even more important to me is how professional and kind associate Kathy V. was! she was able to complete my purchase over the phone, and I used curbside service on the same day! THANK YOU, KATHY!!

Lamar Parker: Sabria did an AMAZING job assisting me with picking out something nice for my wife and I's anniversary. She gave genuine input and helped me make a thoughtful decision.

Regina Maholmes: The best!!!

Adam Carothers: Excellent customer service!

Dan Giampetroni: So many people think of Detroit as a bad place. Shinola is a shining example of making it happen wherever you are. And they're both examples of our American heritage. Iconic looking product and brand. Tasteful environment and very helpful people.

Nick S: Some of the most attentive and helpful staff I've ever met!

SJ Dowling: Amazingly cool.

Kimberly Nelson: Love to shop at Macy's one of my favorite store.

Gavriel Ross: When my wife and i first walked into the store, we were overwhelmed with strong and mixed perfume scents. It was terrible. Once we got past that, we asked a store employee for directions through the store. Two had no idea about the layout. Once we got where we were going, the folks there obviously hated their job. They were more than just rude. Probably because this particular person was upset that we had to take her away from her screen. Also very over priced. We went to another store and found the exact same brands for less.

Deneshia Bracy: It's never an associates around when I need help or to cash me out.

Mo Mery: Staff is fairly nice and place is well kept up with the amount of customers that come through this place. A lot to choose from.

A Foundational Black American Man: A typical Macy's shopping experience. A tab bit pricier than JCP. And a little more upscale in appearance. Alsi, a tad bit less crowded at the checkout counters on any given day from my experience.

Too Big Emcee: Clean, organized and looks like a new store

Farhan Najar: Wahoo, great customers' service 👏

Tanya Mattox: No-hassle returns. Pleasant staff.

Hanadi Hassoun: I love this place amazing great has everything I need ❤️

Eric Willis: I just purchased a pair of gym shoes, I want to commend the young had to served me,he was polite, pleasant and patient with me , I couldn't make up my mind what shoes I wanted, he ran back and forth me without a single problem!

Deborah Hogans: Went there to find a gift for my daughter and they have nothing to choose from wasted time and trip for a mother's day gift

Faizon Walker: It's got wut u need when it comes to shopping

Carlos Rodriguez: Acompañe a mi esposa,y aproveche a ver alguna ropa de vestir

Danielle Reed032592: Tablet

Hazel Johnson: Love it

Lynn White: Just looking and shopping.

Rotchie McCadney: Shopping with a person who uses a walker was a little challenging. Maneuvering around clothes was a task, but we got it done. And, the elevator can use an upgrade.

Smile & Be happy: Best deals

Warren Black: Just looking for some men's shoes,

Royal Honey America (U.S Domestic): Alright selection compared to other locations but sufficient

Jon Paul Kraft Goltz: Shoutout to Alex Ahee for getting me into a Cartier Tank Solarbeat! These things are sold out everywhere and he made it happen. Two big thumbs up! Highly recommend Ahee Jewelers.

John Vargo: I stopped in to get a couple of batteries replaced in my watches and everyone was super friendly and provided excellent customer service. Got my watches back and they set the time and date and provided soft puches so they wouldn't get scratched in transport.My first time in and I would come back to shop! Thanks for the great experience!

Max Turkowski: Alex and the team are the best in the business. He was extremely helpful while assisting with my engagement ring purchase, and went above and beyond to make sure everything was perfect. Can't ask for better product and service, thank you, Alex!

turboZ: Service was great bought my first TAG watch here today and everyone was genuinely helpful. Def pricier but hey it is Grosse Pointe lol

David Huseltine: Simply the BEST!!! Exceptional service and dedication to their customers! I have been a customer over 35 years!! Beautiful store and stunning jewelry : )Carol Huseltine

Michael Stevens: The staff was very friendly and knowledgeable. They make you feel welcome even if you're only shopping for ideas.

Robert “Maxwell” Ringel: Fantastic Experience, Customer Service was great and the environment all around was magnificent. won't go anywhere else

kdszepy Szepy: Always a great experience at Ahee's.

iDABmi: Andre has been nothing short of amazing to work with. He has been very patient and kind in my process to get an engagement ring. I recommend to everyone who are looking for top notch service.

Drew Hopkins: Not from Grosse Pointe but is the only place I trust with my Tag Heuer watch. The entire staff from the security up front to folks in the back are extremely nice and helpful. The entire atmosphere speaks to family and quality of goods and services. Amazing jewelry shop..

kevin debruyne: I won a necklace and signed a form for tax purposes to find out the necklace was appraised at $1000.00 less than I had to claim. Didn't end up as much of a win. Ahee is the only winner in this contest.

gregoryjt1: Alex thank you very much for your warn hospitality when I do walk in there you all way help me with everything

Richard De Fauw: Best jewelry selection in town!

Brian Schenburn: Great customer service

Richard Oldfield: Best jewelers in the metro area.

Bridgette Brinegar: Nice place

sudhirgc1: Very high quality jewellery. The engagement rings are robust and possibly last lifetime. Very good prices as well for the quality

Tim Okenka: Always very helpful

DJK DJK: Excellent service from very friendly staff

Dwight Mc conico: 💎 💎

Craig I: Very happy with the watches. Not so much with customer service. If you are looking for a timepiece that you will pass along to future generations, Shinola probably is not the best choice.When it comes to customer service the Troy store is not a marker of excellence.

Roman Y: Sully at the SomerSet collection was amazing! He helped me find a matching pair of watches for my wife and I. He was very accommodating and knowledgeable about the products. He even swapped out the leather band on the Station 8 for the stainless steel 5 link band that matched the diamond dial Derby I liked for my wife. He really knows the products well! I purchased an Automatic Station 8 and a Diamond Dial Derby. Very happy with my purchase.

Shannon Scheff: Beautiful mall. Top of line retailers. Parking was a nightmare. We used valet. Great service.

Nataliya Malaydakh: Sales people are nice, but up front: so rude and annoyed with questions. Snap, short answers!

Keith Wunderlich: I’ve shopped at Shinola on Canfield, Shinola at Great Lakes Crossing, and Shinola at the Shinola Hotel. They are all good and have helpful sales people. Shinola at Somerset is a horrible representation of the Shinola brand. All I wanted was a new battery put in my watch. A sales person said they could do that for me. They took me to a computer and wanted to create an account for me before I could get a battery! Why? I was told because they could notify me about when my watch would be ready. I said it’s just a battery and you’re doing it right now, so why do you need my name, address, phone, email? Change the battery, I’ll pay for it and leave. Two other sales people had to come over and get involved in my refusal to turn over personal information. Then, one of the new people to the conversation said “how will we contact you when it’s ready?” I’ll be standing right here! Nope. Now they won’t do it until tomorrow. Wow! What a crock! I won’t give them a way to send me spam emails and texts so they won’t put a battery in my watch. Makes me wonder why I bought two Shinolas? I would expect good service considering how much I overpaid for my two assembled in Detroit watches. Not at Shinola Somerset. Unhelpful staff working there.

Kiel VanTiem: I love Shinola products. I went in to buy some accessories for my San Francisco trip and was ignored by the staff. I strolled around for 10 minutes and left.It's unlikely that I will go back to this store again.

Ashish Madan: I went in today to see what shinola is all about. Customer service is the most horrible i have seen here. I asked about automatic watches and the movements they have. I was shown where they are, no furthet explaination. watches are too big and in your face for my taste.

taylor troxel: Eric helped me pick out a watch. Couldn’t be more happy with his help!

Ron Houseman: Bought my wife a watch. The battery lasted less than a year. I get that. Go get it replaced. It took three weeks!. What, did they walk it to Detroit? Not good value for the price paid.

Chase Robinson Southwick: The staff at this store were all absolutely amazing. Mina helped me pick out a birthday gift for my boss (and something for myself as well) without being pushy or rude at all. She pulled out all the items for me to look at and helped me choose the best one. I will definitely be back to this location when I make my next purchase.

Robert Ossovicki: Expensive

Isaac J.: Got my battery replaced in an hour. Very friendly staff as well.

MPB: Amazing customer service!! From a friendly greeting to both swift and precise attention to detail the visit was truly five star.

Michael Germany: Bought a watch. Paul was a great sales guy.

Moazzam Hans: V Nice Always

John B: I can’t thank Shinola enough for the best customer service I’ve ever had. I was just in at the Somerset location to get new watch batteries in 4 of my watches. The employees went above and beyond to make me feel welcomed, offered assistance, gave me a sparkling water, and kept me informed on how much longer it would take to finish servicing my watches. I will most definitely keep returning to Shinola at Somerset. Professional, outgoing, and very friendly customer service. They really deserve recognition!

Matthew Campagiorni: Tyler was very helpful with finding and replacing a part on my watch, and the store was in pristine condition!

Lewis Soldatek: When I bought my Shinola watch in 2017, I was told the first watch replacement battery was on them. Here it is 2021- my battery died a couple years ago and I wasn't able to get to a Shinola dealer to have it replaced because of stupid Covid. The people at the store tell me that that policy of a free battery replacement ended in 2019, I get that - that's not a problem, but you can't tell somebody that bought something earlier that because you don't do that replacement policy anymore that they now have to pay for their first battery. You honor that commitment up to the point of when you ended that policy which would be according to their employees was 2019, so eventually it will catch up to their sales. None of the workers in the store seem to understand that, but after having explain it to them they agreed to waive the fee for replacing my battery this time and this time only. I get that, I don't have a problem going back there and having to pay for a second, third, fourth or 5th battery replacement, I understood that the day that I bought the watch years ago. It's not the cost of $25 that is irritating, $25 is really nothing, it's the principal of your agreement at the time that you buy something that should be honored.So I commend and appreciate the sales people at the store for making the correct decision and making this customer happy and rest assured that next time I need a watch I will buy another Shinola! Thank you

Margaret Abercrombie: I fell in love with a Shinola watch back in September, and my husband decided to gift it to me for Christmas. Unfortunately, by the time that December rolled around the watch was sold out both online and in (most) Shinola stores. The folks at the Somerset location were able to find the watch I wanted in another Shinola store in Pennsylvania. We bought the watch on Saturday 12/18, and it arrived from Pennsylvania on the following Tuesday- just in time for Christmas! I wish I could remember all of the names of the guys who helped us because they made the experience amazing! I will definitely return for more purchases in the future!

A K: Great and friendly