Best Vans For Rent Detroit Near Me

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1. MB Rent A Sprinter - Detroit

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Address: 13013 Grand River Ave, Detroit, MI 48227

Schedule: Opens at 9:00 AM

Telephone: (313) 955-3311

Business type: Van rental agency

MB Rent A Sprinter: what do users think?
Melissa Sharkey: I paid $3,000.00 cash for a 04 GMC Envoy they said was in great condition didn't need anything.... Well in 3 weeks I've put $1500.00 into repairs. It literally breaks down and has to be towed to the shop every single time I drive it!!!! Very disappointed ☹️😞☹️😞☹️😞
Roy Brown: Fast and easy booking great service highly recommended

2. Michigan Car And Van Rental - Warren

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Michigan Car And Van Rental
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Address: 22768 Hoover Rd, Warren, MI 48089

Schedule: Opens at 8:30 AM

Telephone: (586) 755-9290

Business type: Car rental agency

Michigan Car And Van Rental: what do users think?
Heather Hill: I was almost a potential renter until I read the reviews. The scan like practice of keeping security deposits and charging for damages when you charge extra for people with no insurance, and your website mentions that people are only supposed to be responsible for the deductible. Your website says that deposits are refundable upon return, yet NOWHERE does it state when a deposit is NON refundable. That's could be seen as intentional deception when, like most people have stated, they wouldn't have made a reservation under such absurd conditions. You want to literally get paid for NOTHING, and there's NOT a guarantee that you would've been booked otherwise. I can understand why you'd have to steal money because you're clearly running customers away. Your EXCUSE that you aren't a big business is the lamest and most unprofessional by far. If someone cancels 3 freaking weeks in advanced, that's MORE than enough time to have the vehicle booked to another client. I feel that ALL of the victims of your bad business practices should start a class action lawsuit against your company. Your are INTENTIONALLY deceiving people to keep their money; especially when it's mentioned that you don't see a contract until AFTER a deposit is made. I hope that it AT LEAST states in your contract that deposits are non refundable, and I would advise EVERYONE to read for that part BEFORE signing such a money grabbing business practice. I'm angry because I was so close to POSSIBLY becoming their next victim. I'm so glad that I read the reviews.
Terrance Warren: DO NOT I REPEAT DO NOT rent ANYTHING from this fraudulent, money stealing company. I Had a trip and inquired about the van. Was told that it’s a $500 deposit to reserve the van. Unfortunately I had to cancel the reservation which I did 3 weeks before I was suppose to pick up the van. Asked about the refund of my $500 and they told me that it was not refundable. Had me very confused because I was never told this before I made the reservation because if they had told me I would have NEVER made the reservation. How are you going to keep my money and I never rendered the services. I will be sending my lawyer their way. So like I said do not deal with this company, they are up charging and scamming ppl. The lady I talked to never mentioned anything about a non refundable deposit because she know that it’s stupid. I only received the contract AFTER I made the deposit of $500. They lucky im out of town because things could have went left really quick and as I go through these reviews I see im not the only one!!! So YOU HAVE BEEN WARNED..and competition is coming their way…time to shut this scam DOWN!…….What I have never not got a vehicle that I rented…I have never experienced that and you say 30 days but I don’t have nothing coming up so how can I reserve something when it’s nothing going on…and plus YOU SHOULD guarantee a vehicle when your charging ppl $500 that you don’t mention about it not being non refundable until it’s already paid..just give me my Damn money…y’all need to make the deposit cheaper if it’s non refundable…like who do y’all think y’all are??? I’m not done…y’all will pay..
Gilbert Grape: Price was right vehicle not so much, loud, didn't drive straight and one of the side doors did not seem to close all the way kept thinking it could fly open. You get what you pay for I suppose. Said something to them and they did not offer any type of compensation or apology even, just said it did what I needed it to do and that was that. Boom...
Jordan Buzzy: Rented fir a film production. Very nice passenger vans.
Anthony Wilson: Outstanding staff, very professional, friendly, courteous, And knowledgeable…
Hassen Saleh: Very good experience. Came through for us when we needed a large van. Van was very clean and drove well. The owner Anthony was very personable and down to earth.
Mike Wrathell: Great place to rent a vehicle for those with only a debit card. Nice people, helpful, and make you feel special. They know how to apply all the insurance stuff, too.
Re Deemed: I had a great experience with MCVR and even great advice! Thanks MCVR.
Guinane Dorrine: Put a $500 deposit on a van for a wedding, the wedding was canceled in 2020 for Covid, no refund. We had a year to use it, but it was still during Covid, so weren’t traveling. Never got any refund.
Dustin K: Ma angel always treats me like family when I use there services. Mr .A likes to give me a hard time but that's because I'm one of his favorite customers lol ...good people good service. I recommend them
Spoiled Skyy: The van was beautiful the whole trip it performance was amazing but, the company wanted to charge me $1000 because their automatic gate closed as I was exiting and scratched the side of the van……something they don’t even warn you about other than that it was a smooth experience!
C-Nile Music Producer with Timeless Creations: It was 5 star experience. Very professional service. The van I rented was awesome.
Angelia Parker: Customer service representative was great!!!! My car was nice and clean and I didn't experience no issue when I returned it.
Carrie McNeal-P.: Easy to rent. Didn’t give a 5 because it rained the day before and it was VERY spotty and I needed it cleaned so I took it to the car wash and did it myself.
Mary Davis: We’ve rented two years in a row for our trips to Florida and have always been pleased with service and especially since each time it was a last minute reservation that they were willing and able to accommodate. We had a great trip , the van is very spacious, clean, in great condition, and the tv is an added bonus that works great for the kiddos! We look forward to renting again in the future. K. Herring and M. Davis
LAJUANA TURNER: I reserved a van through another rental company but the van was unavailable when I arrived. I looked up van rentals and found Michigan Car and Van Rental. I gave them a call and by the time I got there, a van was ready for me. They were able to accommodate me on short notice with a clean and serviceable van. They’re reasonably priced as well. No hassle upon return of the rental. They’re definitely my first choice for rental needs from now on.
Joy Hobbs: Great customer service and selection of cars
Cory Barnes: They charged me over $400.00 for "damages". I bought their rental insurance for the van as well. They told me they would send me pictures of the damages but never did and just charged my credit card. I would rather cancel a vacation than use this company again.
Courtney Hurt: . I’m only giving one star to submit the review. I thought this was a nice place but it’s not . I put a deposit the receptionist never told me i need insurance . Then when I asked my for my deposit back the lady got rude then when I talk to a different manager . He was unprofessional just like the other lady . Then they said I couldn’t have my deposit back because I started to be rude back . I got my deposit back though . Would not recommend 0/10
Mary Van Damme: Great hair cut and wax
Jamie Gorski: I had made a reservation and had to cancel due to illness. When I called back to make a new reservation so I didn’t lose my deposit they said you have a reservation for today so if you don’t come get a vehicle you will lose your deposit now. It’s a scam! They tell you that you have 30 days to make a reservation or you will lose your $500. I never made a reservation and they are saying I did. So bye bye $500. When I called them about having to cancel they were so nice and accommodating but calling back to actually make that reservation was a different story!

3. National Car Rental - Romulus

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2862 reviews
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National Car Rental
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Address: 338 Lucas Dr, Detroit, MI 48242

Schedule: Opens at 6:00 AM

Telephone: (844) 934-1087

Business type: Car rental agency

National Car Rental: what do users think?
Quentin Jackson: I'm an emerald club member. Shalonda was wonderful young lady that helped me find just the right vehicle I wanted. She offered me different SUV to pick from, also was very patient during this process and all in all, very good customer service.
Stephanie Nelson: I used to be a tried and true Hertz customer, but I had an opportunity to switch to National Car Rental and I AM NEVER GOING to use Hertz again. National is great, the cars are clean, and the check-out and check-in process is so easy. Thank you National, you have won me over.
jerry panock: fast, courteous, clean car...what else is there?
Dipak Patel: I got van from emerald aisle and at exit lady told me that I need to do reservations for van. There is not any van for emerald check out. Then I did reservation on the spot and waited for half hour to get the same car back.
Rasik Patel: Best Customer service. Ease of picking up and dropping off is excellent.
ra6456: Zacqueline gave Amazing Customer Service! Very helpful and nice.
Christine Carlson: Car I received had strong smoke smell. When I dropped it off, they discounted my rental rate to reflect this. I feel I was treated respectfully, and I certainly appreciate that!
Raad Dawood: Staff were extremely helpful, courteous, and friendly. Service was very fast. I get to choose the car I drive. Cars were great and very clean. Best experience in car rental.
BLKNBTF: I appreciate your pick up and drop off service with my last minute rental plans! You guys rock!!!!
Scott Kobs: Long term rental. Had to change out vehicles for maintenance. Everyone was great and accommodating. Why fir many many years i have been going thru national. Keep up the great service!!!!!
Tony Smith: Love National Car Rental. But, lately all of the cars smell like smoke. ENFORCE your no smoking policy. First time someone smokes in a car, FINE THEM!!! Had to get into three different cars in recent rental to find one that did not STINK!!!
Dodi Gill: Always a great experiencing renting from National.Vehicles are excellentService is excellentreliable and always very helpful a courteous staff wherever I have rented from in North America( USA and Canada)
Raymond McCullers: I love the freedom of going straight to the Executive isle and picking the car I want and driving away without having to stand in line. The selection of vehicles was very good and I got a very nice Chrysler 300M for my rental. Overall nice experience.
Brad Mohr: Easy in and out. The car was a Toyato Camry and I liked it a lot!
David Tuturea: Picking up and dropping off my car at National Emerald Aisle at DTW is fast with efficient and friendly check out/check-in service. There was no pressure at all for me to buy unnecessary extras. The total cost of my rental was exactly what the booking estimate said.
Jasmyne Reid: Great selection of cars and simple pick-up process.
Keith Moore: Process was easy out and in. Good location just off the airport, car I had was fairly new and had not issues.
Hayward Richardson: Car was immaculate. Check out was quick and easy. Nice variety of vehicles from which to choose. Return was easy as well.
Val Johnson: I love the emerald isles the cars are comfortable and the people are nice
Rick (Rick): No issues fast service don't prepay for gas I was charged $60 and I returned with half a tank rip off
Mark: Great experience renting a car from National. Using their app couldn't make the process any easier. Everyone I dealt with during the whole process was super friendly and helpful!

4. Payless Car Rental - Romulus

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254 reviews
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Payless Car Rental
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Address: 287 Lucas Dr, Detroit, MI 48242

Schedule: Opens at 7:00 AM

Telephone: (734) 941-0719

Business type: Van rental agency

Payless Car Rental: what do users think?
MIKE WATSON: Super awesome experience renting while in Detroit on business. I got enough worried about being on a business trip, but car renting isn't one. Everybody was friendly and extremely helpful, car was great and I had / have no complaints!
Cynthia Schumacher: They didn't mention the $250 deposit until I arrived to pickup the vehicle. The first vehicle they tried to put me in had a huge lump in the seat and then the second vehicle they put me in had already been issued to someone else and this caused to be at the rental car place for over an hour. Also the refill rate of gas is $10 a gallon. I recommend using a different rental company.
Ian Wilson: Ask for Marquita she’s the best she get you in and out and that’s her job professionally
Dan Price: Company tries hard to make you happy, vehicle prep department is almost non existent, infotainment systems not working, radio not working, filthy inside. You can refuse and get another but just don't put them up for rent if they are not working correctly. If you get a clean and working vehicle they are a good value but it can take some time at checkout.I do recommend trying them if you have time for some drama.
Michael Hearn: The person at the counter was very friendly and customer focused. If saving 5-10% off your rental bill is important, and you don't care about a no frills customer experience, then this place is for you. If you like the experience of a well lit, fully staffed lobby, then you may want to go with a bigger car rental company.
Jason Thompson: The ladies who checked me out good , but the car smelled like weed and cigarettesAnd the checkout lady had a very poor attitude...wouldn't recommend payless unless you have no other choice this at the Detroit metro airport 🙄 😳
Shanadeal: I was told if I paid $10 I didn’t have to fill the car up on return. I chose that option, but was charged $54. The car was badly damaged, and was not cleaned - there was garbage left in the car.
Cristi K: This was an easy rental service to use. The staff was respectful and easy to work with. I did get charged an additional 250$ deposit plus what I paid for the car. I wasn’t anticipating that but will get refunded within three days.
Tiffany Mitchell-Archer: Payless is the awesome great customer service and good quality cars
Lyndon Bell: I returned the car rental ON TIME. There was no one at the desk with a sign that said put the key in the drop box. Payless charged me for an extra hour PLUS an EXTRA DAY. DON'T TRUST THIS BRANCH. We will see if their customer service will take the charge off my card!!!
Silvia Rainer: Reserved a full size and got a midsize car, person was rude after I declined insurance and prepay gas, and when I returned the car no one was at the counter and the instructions said to leave the keys and agreement in the drop box. I picked up at 3p and returned at 3p but my agreement wasn't closed until 8p and I was charged for the extra time. Don't come here
Jennifer Workings: Wonderful customer service experience, nice vehicle and good pricing!
Gwendolyn Sistare: VERY FRIENDLY AND HELPFUL STAFF AND NICE AND CLEAN CAR.I WILL RENT AGAIN FORM THIS LOCATION WHEN IN THE AREA. THE PRICING FOR THE RENTAL WAS INEXPENSIVE WHEN COMPARED TO THERE OTHER RENTAL COMPIES.
Michelle Kneale: All I can say is beware of all the fees and taxes. When they say they're included in your price, they are not! I rented from Avis and my price quoted was what I paid.
Tom Tucker: Great service! Dirty car and had to put oil in it.
Blair Harvey-Quinn: Bad overall experience
James Barrett: Wanted to rent a 4wd jeep. Ended up having to take a Honda Accord with no washer fluid or ice scraper. Had a large snow storm and almost ended up in a ditch. Won't be using this company again.
Larry Carpenter: Helpful, respectful,professional!
Leonard Savala: I had such wonderful service from the staff at check in and check out. Your team is amazing. I’ll certainly rent from you again.
HUSAYN AL-HUSAYNI: I arrived at night. Not finding the car in contract, the gentleman upgraded my vehicle. He was helpful.On drop-off, the lady was very pleasant. She finished everything quickly. I made it to the waiting shuttle. The driver was pleasant and helpful.
Duluth Injury & Pain Center, Jenny: I made reservation and paid for a full size vehicle. After waiting an hour in line I got Honda H-RV, compact suv. I did not get any price differaces.

5. The Lavish Store - Detroit

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21 reviews
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The Lavish Store
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Address: 10 W Adams Ave Ste 303, Detroit, MI 48226

Schedule: Open 24 hours

Telephone: (800) 993-2204

Business type: Car rental agency

6. Hertz Car Rental - Detroit

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Hertz Car Rental
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Address: 17651 Mack Ave, Detroit, MI 48224

Schedule: Opens at 8:00 AM

Telephone: (313) 209-4818

Business type: Van rental agency

Hertz Car Rental: what do users think?
Jerrick Jefferson: CBS MORNING NEWS JUST REPORTED THAT HERTZ RENT CARS, AND THEN REPORT THEM STOLEN AND HAVE GOTTEN OVER 300 CUSTOMERS ARRESTED! STAY AWAY FROM HERTZ THEY HAVE UNETHICAL BUSINESS PRACTICES!! THEY WERE EXPOSED ON CBS MORNING NEWS TODAY!!
Keiera Womack (OneLove): This place is now ray laethem
Erica Leverenz: Rented a vehicle to go out of town for a funeral. First the car only had a quarter of a tank of gas. Then the rear passenger seatbelt retracted back and wouldn't come back. Today, they sent us to rental agency to switch the car for another one which was a 45 minute drive away from where we are staying. That place on Mack Ave doesn't exist anymore. This the worst experience ever and calling them is even worse.
Adam Massie: I arrived at the location to pick up my rental and the lady who works the desk was so rude to the customer in front of me I left...I recommend using a different rental company, or at least a different location..
robert steele: Hertz rent a car they happy to take your money but they surely don't give you the service if they should I dealt with hurts through State Farm Insurance company state farm cancel or denied payment hurts did not call me and let me know nor they hits they guard who were not taught him as they far we're talking about hers hurts let people know what's going on I don't mind paying for what I got but I didn't have to pay for did longer that did have a blessed day hurts Mr. Steele
Gabby Groce: I initially made my reservation so that I could pick up from the Eastpointe location on Nov 9.This is the location that is closest to my moms house so it would be convenient to pickup/drop off. Someone from Hertz called on Dec 10th to inform me that I could not pick up the car from the Eastpointe location and that it would have to be the Grosse Pointe location (much further from my moms house).Fast forward to to Dec 30th. I arrive at the Grosse Pointe Store. The women working asked if I had called before and when I had made the reservation. I told them over a month ago. They informed me (while explaining to one another) that they had not been checking the Eastpointe system and that they did not have the car I reserved, an SUV (Q4). They did not know when they would get a vehicle in that specific range and called around to other locations. This took some time. Eventually, they found a store, in Centerline, much closer to my moms house. So then they processed my order and I had to have my mom drive me from Grosse Pointe to Centerline to get the car for a measly $20 off the initial price.Once I got to the Centerline location I had to wait an additional 20+ mins because the car had JUST gotten dropped off! This experience has really given me a bad feeling about renting with hertz in the future.
Mr Wchb: Great staff price a little high
Mr. Potato: 10/10 gave me a lambo
Tiffany MsBeauty: The Service and 2 Employee or AMAZING =)
AJ AJ: I arrived at Detroit international airport and I had made my reservation for Grosse Point, I had a ride from the airport to Grosse Point where I was supposed to pick my car up, but they told me I needed a $200 deposit on a credit card, I just had gotten back from Lima Peru and my only credit card available to have over $200 on it was in Kentucky, but I had the numbers for it, so I told them I could provide them the numbers or if they could lower the deposit to $100 I had enough on another card to do that, they said no it was mandatory and they were NOT going to be able to help me. The customer service at Grosse Point was terrible, Detroit international was better, but still no help.I transferred $300 from my debit card to my credit card to pay down my credit card so I could make the deposit, but I had to wait 24 hours my credit card company said, in the meantime my reservation was still good I was told and I would be able to use it the next day, they could push it forward one day no problem.Fast forward, an Indian guy canceled my reservation thinking he could get me a better deal for $44, not looking at my reservation properly he thought I was returning the car to Detroit, when clearly I was returning it to London, Kentucky!!! If he could have just read my original booking he would've known instead of just canceling my reservation WITHOUT my permission... after that I went to Hertz rental car at Detroit international to find out about my rental car, after talking to Hertz on the phone about 3 hours today before I went there, I got there and they said that my reservation was canceled ( as mentioned above ) and they can not reinstate it, they wanted to rent me a car for $182, and another for $170 was their cheapest... I said look I rented in weeks in advanced and I did not cancel it, it was YOUR people that canceled it, not me! YOU are the people that canceled it you need to take responsibility for YOU canceling my reservation... because this Indian guy who did not speak proper English decided it was a good idea to cancel it because he could get me a better deal, but instead of being a proper customer service agent he went ahead and made a new reservation without fully understanding what was going on.So now they will not reinstate the one that this Indian guy canceled and now I have no way of getting a car, my rate was $65.97 and they want to charge me $170... that is over $100 more than what I should be charged.On top of that, after I left the office, getting there took about 10 mins on a bus and about 10 mins waiting for the bus, and 10 minutes back ( another 30 minutes wasted on Hertz before even wasting another 30 minutes there ) after getting off the bus at Detroit international, I waited on hold for 30 minutes, after that I got really upset I decided to hang up and call back, I called back and talked to this guy explained the situation for the 20th time today and he said hold on, he put me on hold and then put me over to the main menu it was like "press 1 for reservations.. press 2 for..." what the hell?!?!?! I asked to be transferred to his boss or someone that can help me... so now I am stuck here in Detroit almost 14 hours stranded at the airport with no help, no way to get out, and my only rental car was canceled by some Indian guy who didn't understand what was going on. I can't believe this nightmare, this company is a joke.No other company would ever do this, if Enterprise was to make the same mistake, they would fix it and might even give me a bigger discount for the hassle, all and all I have spent about 5 hours talking to Hertz today and I assume I'll have another 5 hours tomorrow before I get this resolved, This is a joke and I will NEVER rent from hertz again.
Allison Accardo: If you want a car that reeks of chain-smoking geriatric and a card that is charged excessively then come right here and rent a car!Every car I have had the ignominy of renting has smelled like a cheap tobacco farm set ablaze by a mob of pyromaniacs which is sad because I have been pretty satisfied with the cars themselves save for the nicotine-imbued interior (if your car reeks of cigs, don't open the trunk ... you might get lung cancer or emphysema just doing that ... just sayin'.)And I am not just speaking from one isolated experience of my own. My sister had to rent a car from them in the past and though she quite emphatically and repeatedly declined insurance, they still charged her card for it and it figuratively took FOREVER (in the form of innumerable calls and call backs and navigating the impenetrable Amazon of customer service prompts) to get amended.Also, if you're going to try to call them. Good luck. They have one line and if you call when it's in use, you'll get that old school busy signal that is singular to the wonders of a landline sans voicemail.Summary: if you have money to burn in the form of excessive overcharges and you have TOP SHELF health insurance that covers new lungs and tracheas ... rent a car from these guys.If you want to rent a car, only pay what you agreed to pay, and still be able to breathe independently with your original parts, go somewhere else. Enterprise isn't far down the street and my family has used them in the past and they are pretty legit.

7. Avis Car Rental - Romulus

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Avis Car Rental
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Address: 295 Lucas Dr, Detroit, MI 48242

Schedule: Open 24 hours

Telephone: (734) 942-3450

Business type: Car rental agency

Avis Car Rental: what do users think?
Teasha Isaac: So very satisfied with staff and every car I used!!!!!
Virgil Caine: Detroit; get in the counter girls’ face! make sure they have the right reservation before you enter your credit card!! they’ll charge you for the wrong reservation, oooops!!
Ambar Alfonseca Sanchez: I love AVIS, cars are always clean and very kind staff!
Jacob Chen: Avis charged more than what I booked through car rental 8
Aatharv Gowda: Car had bad smoke smell and caused headache for my entire family. Car was also not cleaned when we picked the car.
Narender Reddy Konuganti: WORST EXPERIENCE EVER…POOR CUSTOMER SERVICE..I rented a 7 seater suburban car for 383$.. I changed my mind to degrade the car to Chrysler for 283$.. they didn’t refund 100$ and say we can’t do anything once the transaction is done.My car got flat tire and it took 15 hours to tow the vehicle (I had to wait on road) no one is responsive and no one took responsibility to resolve it quickly (Customer care, road side assistance, Staff at the rental office)..I SUGGEST NOT TO RENT A CAR WITH AVIS BECAUSE IT HAS POOR CUSTOMER SERVICE.
Peter Seidel: Not the first time your staff informed me that the car size I booked would not be available and that I would get a car size upgrade 'free of charge'. She said it would show up the bill but eventually not be charged. When reading the bill (as last time) it was charged. This seems to me as an unfair practice. I won't sign for any 'free' car upgrade; ever.
Martin Davies: This was the best rental car experience I’ve had ever. Getting online reservations was simple and the follow through from Avis was more than I expected. As usual…it would be cool if they could expedite the receiving process a little better however, it was pretty good! The car I got was a slight upgrade from what I had reserved (no body will ever complain about that) and the return was the easiest and most streamlined you could ever ask for. The lot attendants were the best!!
Ali El-Masri: Horrible service!! Girl at the counter was disinterested and while speaking with her she picks up her phone to text. Asked her a question and completely blew me off because her texting was more important.
Bindu and Sameer Sharma: Great experience with Avis.- Staff was quick, courteous and exceptional in their work.- Very good vehicle and hassle free experience
Blair Wedding: Rudest staff on the planet.
A Shopper: This location was awesome. I want to send a special shout out to Hasaan, the manager, because he was great. He understood that my flight was delayed and was sympathetic to me suddenly losing my family member.
Jeromy. S.: The shuttle bus was kind of a no-show this time, so I took 1 star off the rating but they get 4 stars for great customer service. They gave me a great car and the check-in / check-out experience was unmatched and always appreciated. Can't overstate how nice these folks are.
Andre Hill: The line inside your DTW rental location was beyond ridiculous! Everyone ahead of me spent no less than 15 minutes with each agent. Why offer a "pre-register" option if it doesn't shorten the amount of time to get a vehicle? I've spent less time with an agent without "pre-registering" in the past. And your staffing was atrocious. There were several available stations but no agents to work them. On a Friday?! Never again
Chaitrali Joshi: Very bad experience!Despite the bad reviews, I still chose Avis since I had good experience at other places. The vehicle was in a very poor state. It needed servicing, the indication showed up all the time, oil change needed, vehicle wasn't clean, had some trash, empty bottles, used napkins. Apparently this was the only vehicle assigned to me. Couldn't change. I wouldn't recommend Avis at Detroit Airport to anyone.
Cristiano Viola: Good service and car rented
HASSAN ADEL SOBH: Miah it doesn't work that way
Gogito 3000: No problems. Easy, convenient, quick.
Miah Graham: The wait for the AVIS SHUTTLE AT THE MCNAMARA TERMINAL IS SO LONG!Just so much about the Avis budget brand. They do have cars available but there's a bigger price you have to pay and that is the WAIT! We want our cars clean and fast!!!!
regina wallace: Your car will be ready will Avis Preferred but they dont be surprised if you get another class of car . It's all about the gas mileage for me!
Mark Rohrkemper: Since COVID began, Avis has always been able to find a vehicle for me when I needed one. I think it helps to be a Preferred member

8. Penske Truck Rental - Detroit

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7 reviews
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Penske Truck Rental
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Address: 5241 E McNichols Rd, Detroit, MI 48212

Schedule: Opens at 9:00 AM

Telephone: (313) 891-5560

Business type: Van rental agency

Penske Truck Rental: what do users think?
D.R Adams: This place was awesome. Dawn and Andrew are fast and friendly! They had my truck ready and I was out in 20 mins. Thank you!
Chris Duffy: Drove 45 min to drop off Penske and this isn't even a Penske Dealer. Almost missed flight from Detroit because of it. Extremely unhappy😡

9. Budget Car Rental - Romulus

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2279 reviews
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Budget Car Rental
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Address: 287 Lucas Dr, Detroit, MI 48242

Schedule: Opens at 6:00 AM

Telephone: (734) 941-3632

Business type: Car rental agency

Budget Car Rental: what do users think?
Megan Carpenter: Great staff, experience, and happy with our "mystery car".
Michael Sheldon: I returned my car on May 30th and received a text today that stated it was 3 days overdue. I had to call customer service to clear it up. Get it together. Rent from another company.
avis payton: I will never ever rent from Budget as long as I'm alive. I am a customer who never hardly rent cars. I received the car on 3/4 of a tank, then brought the car back a little in 3/4 of a tank and they charged me $99.00. I was really hurt because they never explained that to me by this being my first time. So be careful and read the fine print because they made a killing off me but I guarantee you, they will never ever do I again....from a very upset customer.
Jasmine Lewis: Budget over charge me. My flight time to leave was 7:50 am, I returned the car at 4:30 am. They said I returned the car at 9:00am. Getting over on people sure they do this often. I was on the plane by then half way home. What happened is whoever processes the cars then get to it till 9:00am. Now I have to go through bs to get my money.
Shelby Slater: The interior of the vehicle was moderately clean, however, the exterior was a disaster. There was egg shells and egg residue along the drivers side extending from roof to door bottom, the front was encrusted with bug guts and the car (black in color) was left for me in this condition. Even after taking it to a car wash, a good amount of the grime remained. The car was reserved in well enough time to have it thoroughly cleaned before my arrival.
Andrii Petrenko: I’ve reserved a small economic car, and they gave me 2 times more expensive big car. Priceline said they shouldn't charge more. So, 1 week drove Prius for the price of "Nissan Versa or similar". negative: Dirty car.
Chris Reynolds: Tahara and the rest of the staff in Budgets DTW office were fantastic. Shuttle drivers coming and going were great too! Thank u for a good experience!
John Wysong: The situation was horrible at DTW. The line to get a rentle wound through the store, onto the sidewalk, and onto the parking lot. I had reserved a car a month in advance but it took 2 hours before I had a car and left. Terrible customer service - no apologies. It was business as usual.
Shannon Starr: My pick up time was 11:30 AM. I arrived at 11:15 but actually received my car after standing in line for just over two hours! I completely missed the celebration that I was flying in for! When I called customer service they told me that they would offer me a discount upon returning the car, however, after returning the car I was still charged the full amount on my rental. I will not use Budget nor will I recommend budget after this horrible experience. I completely missed my grandmother‘s 90th surprise birthday party. Not to mention the fact that I reserved an economy car to save money on gas and was given a full size, huge SUV.The entire experience with Budget was frustrating and in all my years of travel it is something I have never experienced with any rental agency. This was my first and last time using Budget
Richard Taylor: I got a second-rate car for double the price. I picked up around 1 a.m. I got a so-called "upgrade" - no fault of the agent from a compact to a midsize. It was a "floater" with a FL license plate.While the outside was washed, the inside was dirty. It was late and at night, so I couldn't tell at the time. Also, I saw in the morning that the interior windows hadn't been cleaned and the dashboard was dusty.The oil change light after my first day driving. I called the DTW airport Budget, but it kept bouncing to the 1-800 number. That receptionist said there was nothing she could do and to take the car back. I wasn't going to take it back and then hear they had nothing available.You guys were good until this.
Delisa Mack: Ok
Wayne Thomas: Avoid this rental establishment - long lines, cars in poor condition and staff has cold attitude
Jb Highcal: Great experience, fast, expedient helpful and kind customer service
Gary Libby: Dirtiest vehicle I have ever picked up at a car rental business (to include 3rd world countries). There were bug guts all over the windshield/front grill, countless food crumbs and drink spills on the interior, and months worth of dust caked up on the front dash. It would have taken over 30 minutes to an hour to switch into another vehicle and we were on a time crunch...so we just had to deal with it... after this experience, I will never do business with Budget again...they should be embarrassed by that level of neglect.
Jamey Beckner: Kind, fast, and helpful.
Matt: Waited in line for an hour to get my car. Under staffed. Go anywhere else
Lauren Clouse: They are nice but for the price you get broken cars and don’t wash them person to person. Spent an hour here switching out broken cars now waiting for them to wash it. Last thing I wanted to do after 6 hours in The airport
sven aerts: Al vele malen auto gehuurd in usa. Deze keer geen problemen, Beste prijs, alles in orde
Jamie Northrup: The car smelled of weed on pickup. Since it was already after midnight and I had already waited over a half hour to get the car, I was told I could go back in or note it on the out ticket. I chose to note it and go on. The worse part was being charged $60 for gasoline when I filled it up at the airport car return exit. This was in Detroit so the gas station was less than five miles from the car rental return. I was told to leave the keys in the car and go on and then several hours later received the invoice showing a fueling charge. I will be disputing the charge and will not be renting from Budget again.The charge has been taken off “as a one time courtesy” but that does not change my opinion of this practice.
J D: Andrew is the best driver. Very friendly, made the drive FUN and he was great to chat with. Funny guy!
Craig Slaughter: The agent that handled us at the counter was very nice and helpful. It was just an extremely long time to wait to be seen. The car that we were provided was absolutely filthy inside. The car smelled so bad from what seemed like a previous smoker that my mother had to wear a mask. I wiped down every surface with Clorox wipes and sprayed air fresheners on the carpet. We kept the windows open overnight and the smell didn’t abate. Finally, I checked the in cabin air filter to discover that it was completely caked with dirt. Truly unacceptable. I bought a new in cabin air filter and replaced it and that helped significantly, but not completely.

10. Detroit Luxury Car Rental - Southfield

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Address: 24130 Telegraph Rd suite 131 a, Southfield, MI 48033

Schedule: Opens at 10:00 AM

Telephone: (313) 447-1684

Business type: Car rental agency

Detroit Luxury Car Rental: what do users think?
Mohammad Dabajeh: Worst rental place ever. First told me they would bring me a mclaren then last second said no. Then told me they have a lambo coming before my prom date and called me a week before and said it's not coming at all. Then the night before prom I had already paid in a week advance for a Ferrari and they called and told me they lost the key 5 days ago and can't give me the car. If the key was lost 5 days ago why give me a notice a night before? Does this make sense? Then when I went the next morning for the refund, the lady was mature and had nothing to do with it but they took an hour to give me my money back and even the owner was in the building and wouldn't come talk to us while the guy Ali was telling the lady on the phone to ignore us and help the next customer thinking we didn't hear him. This place is a 0 star in my opinion. Is this even a business?Replying to your response:I actually came 9:50 and waited for your employees which came at 10:15 which is late since you guys open at 10. Your manager Ali told her to ignore us until he comes which is unprofessional and he didn’t show up. She went upstairs and got your signature which means you were there. We waited an hour and never got our refund until we kept asking and took a check instead. I also asked the lady if I could take the Aston Martin instead she told me no it’s booked you can ask the two men in the back that clean and detail the cars who heard everything. You also tried to charge me $1,750 for the corvette which is $299 on turo. Stop lying to make yourself look good. Disgusting owner and business.
Best Lockdown: Great place, great cars, great customer service. Overall a great experience.
Diamond Baskin: Omg this is the BEST place to rent cars!!! I love this place.
Taivia Jones: Great place to rent an exotic vehicle. They were very accommodating. Nadine was very nice and professional in helping to choose and test drive a vehicle. On the day of our sons prom, they called to inform us that the vehicle we were renting wasn’t available because of the previous renter, but they were going to do all they could to fix the situation. And they did!!! Although we didn’t get what we originally rented, God put them in a position to pull one off even better. You ever pulled up to your prom sendoff for a photo shoot in an orange Slingshot and then a car change, similar to an outfit change, drive to the prom in a Silver Ferrari? Our son did!!!! Thank you Sam, Amanda & Nadine at Dream Luxury Car Rental!
Leo Mumpfield: They really took care of me and my son
Jelani Watts: Real good service from Sam nice cars come shopMay 16th: don’t go here man played me out of 2 hellcats they both got “hit” and now because of there lack of communication I wasn’t able to get a car for prom. Thanks Sam 😡
Cameron Hayes: Best place to get any luxury car for prom or too look good, great customer service 10/10 would recommend
Jihad Mohamed: Hottest cars best deals!!!
Jay Jay: Beautiful cars and a variety of them loved the customer service worked real good with him lastly was really satisfied!!
Mujtaba Alwashah: Best prices in town and awesome customer service will be back for prom thanks for the work!!
Alaa Abbas: Rented a car for my 24th birthday is was everything I wanted an more!! Definitely be back
Moe Saade: Love the selection hooks it up for every occasion
me4ever90: Best car ever I was so surprise with the new models and selection. Sam thank you again !!
Zack A: Best car rental in the state
Shanae Barney: I just booked our prom vehicle for 2023, thank you so much Dream luxury....
Dennis Thacker: Anybody thinking about using this company Don't they cheated me out 2k because of accident that was their fault....very unprofessional
Khalil Saad: This place is amazing, 100% repeat customer. Great service even better cars.
Hassan Fawaz: Got me right for prom
Mahdi Bitar: Very nice cars for a great price
Hassan Abboud: Very easy and Great to work with and always hook me up with crazy cars at a great price
Shams Thair: Worst people ever. On my wedding they told me the care crashed after we have paid them. IT'S A SCAMThey didn't even refund me don't ever book with themSuch liars and scammers

11. Enterprise Rent-A-Car - Detroit

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343 reviews
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Address: 3245 Wight St, Detroit, MI 48207

Schedule: Opens at 8:00 AM

Telephone: (313) 393-2344

Business type: Van rental agency

12. Enterprise Rent-A-Car - Romulus

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3267 reviews
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Enterprise Rent-A-Car
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Address: 330 Lucas Dr, Detroit, MI 48242

Schedule: Opens at 6:00 AM

Telephone: (844) 934-1085

Business type: Van rental agency

13. Thrifty Car Rental - Romulus

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373 reviews
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Thrifty Car Rental
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Address: 334 Lucas Dr, Detroit, MI 48242

Schedule: Opens at 7:00 AM

Telephone: (877) 283-0898

Business type: Car rental agency

14. Hertz Car Rental - Detroit Metropolitan Wayne County Airport - Romulus

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2039 reviews
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Hertz Car Rental - Detroit Metropolitan Wayne County Airport
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Address: 289 Lucas Dr, Detroit, MI 48242

Schedule: Open 24 hours

Telephone: (734) 941-4747

Business type: Car rental agency

15. Rent-A-Wreck - Warren

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21 reviews
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Rent-A-Wreck
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Address: 23830 Groesbeck Hwy, Warren, MI 48089

Schedule: Opens at 7:30 AM

Telephone: (586) 772-7711

Business type: Car rental agency

16. Executive Car Rental - Romulus

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1211 reviews
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Executive Car Rental
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Address: 29111 Wick Rd, Romulus, MI 48174

Schedule: Opens at 6:00 AM

Telephone: (734) 413-8300

Business type: Car rental agency

17. Budget Car Rental - Royal Oak

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172 reviews
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Budget Car Rental
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Address: 27364 Woodward Ave, Royal Oak, MI 48067

Schedule: Opens at 7:00 AM

Telephone: (248) 542-8066

Business type: Car rental agency

18. Enterprise Rent-A-Car - Ferndale

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534 reviews
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Address: 21951 Woodward Ave, Ferndale, MI 48220

Schedule: Opens at 8:00 AM

Telephone: (248) 548-2310

Business type: Van rental agency

19. Dollar Rent A Car - Romulus

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490 reviews
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Dollar Rent A Car
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Address: 334 Lucas Dr, Detroit, MI 48242

Schedule: Opens at 7:00 AM

Telephone: (866) 434-2226

Business type: Car rental agency


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