Best Watchmaker Tools Detroit Near Me

Samantha Barsotti: I went in to have my watch battery changed. Several days went by and they still don't have my watch finished. I called a few times and they kept telling me to call back. I finally contacted customer service and they told me there was an issue with my watch and it was sent to the factory and now I won't have it for another 14 plus days. I was also told by a shinola employee to look on amazon for a watch band since they don't carry my size band anymore. A pretty disappointing in store experience. Especially to spend a large amount of money on a specialty watch just to be told to shop for an 11$ band on amazon because they don't make the size band I need anymore.

morgan kollen: Meredith greeted me when I walked in and was so helpful! I love what that are doing with the space and the new artist market. I didn’t get a chance to try the coffee bar but next time I will!

Chantelle: EVERY time I visit here it's such a cozy atmosphere. All the colleagues here are fabulous & kind. I love that they are animal friendly. The coffee is ALWAYS on point too ♡ I love the little Cafe set up...these are just a few of the reasons why I love coming to this location

Tim Szczesny: Nice store with beautiful products. We purchased an attractive watch for "her" and a slim RFID security wallet for "him" with designs that we both like.May 2022 update: the Birdy watch stopped keeping accurate time 10 months after we bought it. I thought it was a battery issue, but the rep in the store stated there are multiple issues with the movement. The local store had to send the watch to the factory for an assessment using analysis tools they did not have in-store at Canfield. I will give a few stars for the watch design and customer service experience so far, but I just cannot recommend a watch that stopped working in less than one year. I do believe they will make this right, but this is our first Shinola purchase, and it does not give me confidence in the Shinola brand. While we were in the store looking at new products, we loved the gorgeous design of the Diamond Petoskey Book watch. We seriously considered buying it, but I can't imagine shelling out $2,900 if I have low confidence in the operational quality.October 2022 update: After another 5 months, the watch stopped keeping accurate time AGAIN. Same issue as before, so they sent it to the factory for repair. The only good thing I can say is that they stand behind their products with warranty repairs, but the quality is just not there. Will not buy another Shinola product, and I'm tired of driving from the suburbs to the Canfield location for repair. Dropping another star for my review.

Sean Street: Arrived there to have a watch band serviced. The employee went out of her way to ensure the watch was taken care of prior to us leaving, extremely fast and professional experience. These guys are doing it right!

E. B. Snodgrass: Service is wonderful but if you are on a normal working man's budget, you are just looking. I know you pay for quality and service, but even I get some sticker shock. It would be an item you can use most of your life and will to someone, but how many can the average working person really afford. Maybe that is why you don't see a large crowd in any of their stores.

Jason Boom: Worked with Cameron at our first visit to this location. Helped my hubby pick out a watch, very knowledgeable and polite. Highly recommended sales associate!!! Walked out with a new watch and a new bag and couldn’t be more happy- Cameron went above and beyond. Honestly can’t get over how tentative Cameron was during our visit. Be back soon, I’m sure!

Chris Slowik: Very nice stores in a somewhat out of the way location

Justin Vandenbroeck: I’ve been wanting to purchase a watch from Shinola for years. Today I finally had the chance to do so and the experience with Danny was phenomenal. He was very patient, inquisitive to what I did and didn’t like about the various watch faces and bands we tried, and ultimately helped me find the perfect one. I’m proud to wear a watch from a company with the values that Shinola has.

Jeff Lassa: Amazing customer service. Truly above and beyond expectations.

BENJAMIN HIBBARD: Excellent customer service by Andre!

Janice Bojanowski: Wonderful customer service!

Kyle Harvey: My watch needed a new battery and Colin had me in and out with a working watch in a half hour. Easily some of the best service I've had in a retail store and I look forward to going to this Shinola location again in the near future!

Yevgeniya Gazman: The turmeric latte is fabulous! Excellent service experience with battery replacement and band resizing. Zoe is lovely. Ask Kyle about his photography and check out his book. Such a lovely space.

Jeannie Sorell: Fun store

Scott Clifford: Had my wife's watch cleaned and a new battery. And I purchased one for myself. Hamid couldn't have been better! Knowledgeable about the products and patient as I made my decision. If you don't know about Shinola, the watches are hand-made in Detroit, Mi.

Little Goose Organic Baby Food: Love the store. They did a repair as well, quick and great job.

Charles Thompson: Shopping as a destination! Great instore coffee service

Michael Zimmermann: I was on a business trip for my first time in Detroit. Several people recommended we check out this store. We set an appointment and had the pleasure of working with Gabrielle. Three of us went in and came out with four watches. She helped us find what we we liked and try on different bands. She was very helpful in finding a watch to bring back for my wife as a gift. Love the story behind the brand as well.

Bob Bobb: I bought 3 watches in 2 trips to the Canfield store. One $850, another $1,000 and a third as a gift for $1,500. The middle one is the one I wear, and it has a couple small issues. The start/stop button for the stopwatch feature stays stuck down, so you can't use the stopwatch, and also the crown is often found to have come out one notch, which stops the watch from running, so you can't rely on it to tell time.I went into the Canfield store where I bought them to have it serviced in Feb of '22, and they couldn't help me. It took 10 min to talk to any of the 3 people in the service area (one who was working on watches, the other 2 just standing at the counter). Keep in mind, I was one of 2 customers in the entire store, and there were 6 employees in total.Finally after 10-12 minutes I was told it probably had to go to the factory. I said "Fine, let's do that". But the young man was confused, and didn't think they could take in a watch for service. He finally suggested I drive all thee way down to the Shinola Hotel, and they could probably take it in for service there. I didn't have that kind of time.6 employees for 2 customers and they can't even take in a watch for service?

Baz: Watches are cheaply made. I have worn my watch 4/5 times only to have the crown just fall off what a joke. Wouldn’t recommend to spend any money with this company.

Klaus Bello: A true Detroit icon. Originated here and represents Detroit. High end quality in leather bags, watches and some jewelry. Venassa was very helpful, considered and respectful, all that with a smile.Loved the adjacent hotel and Sanmorelo as well.

DJ Palomares: Very helpful, knowledgeable, and welcoming staff

Scott Beaudrie: Wonderful inventory of Detroit made watches, jewelry, and accessories. The parking situation is horrible. Cannot support Detroit Businesses on Woodward if there is sparse parking.

The E Family: I called the store to get my watch battery replace only they tell me yes we can replace your battery I even give them the name of my watch when I get there why these people tell me they only can repair their own products I said okay,,, put on your website you all do not repair other products,,,,battery replacement

Tim Szczesny: Nice store with beautiful products. We purchased an attractive watch for "her" and a slim RFID security wallet for "him" with designs that we both like.May 2022 update: the Birdy watch stopped keeping accurate time 10 months after we bought it.  I thought it was a battery issue, but the rep in the store stated there are multiple issues with the movement.  The local store had to send the watch to the factory for an assessment using analysis tools they did not have in-store at Canfield.  I will give a few stars for the watch design and customer service experience so far, but I just cannot recommend a watch that stopped working in less than one year. I do believe they will make this right, but this is our first Shinola purchase, and it does not give me confidence in the Shinola brand.  While we were in the store looking at new products, we loved the gorgeous design of the Diamond Petoskey Book watch.  We seriously considered buying it, but I can't imagine shelling out $2,900 if I have low confidence in the operational quality.October 2022 update: After another 5 months, the watch stopped keeping accurate time AGAIN. Same issue as before, so they sent it to the factory for repair. The only good thing I can say is that they stand behind their products with warranty repairs, but the quality is just not there. Will not buy another Shinola product, and I'm tired of driving from the suburbs to the Canfield location for repair. Dropping another star for my review.

Trent McRitchie: Firstly: I LOVE SHINOLA PRODUCTS!! USA MADE AND LIFETIME WARRANTY!! Christian, the gentleman that helped me with my 3 watch service order & metal bracelet issue was EXCELLENT. He was very patient, made sure to keep everything in order and I received emails confirming everything he did. They were able to replace a watch battery for me with my appointment and also sent the other 2 & the bracelet into the the factory for case polishing and new batteries. The bracelet was REPLACED and I am very thankful. I really love this brand and their ability to stand behind their products 100%. The staff at both the Canfield and Woodward store have been amazing to me. My wife has 2 Shinola watches and she loves them very much. One of my watches will be back tomorrow and I appreciate the quick turnaround!! Case polishing is a great way to refresh a worn watch and adding a new band or bracelet is great to. It is reassuring to buy something you can have forever!!! THANKS FOR ALL THAT YOU DO SHINOLA!!! GOD BLESS ALL OF YOU :) We wish you more and more success with your company and can't wait to stay at the Shinola Hotel sometime :)

Greg Fawcett: Love Shinola. We were downtown for a baseball game, and dropped by for a visit. Lots of great crafted items in the store.Joey took great care of my wife and I during our visit.

Joel Layton: Pure Detroit. The sliders are awesome and they have nice variety. Music takes you into the way-back machine. And you can watch the ponies.

Yolanda B: Friendly staff, very nice selection of items. Will be back!

Matt Semelbauer: Always great service, Detroit made watches for any occasion.

Ricardo Rodriguez: Great customer service and lots of watches to choose from. 👍

Roland Tindle: Informative! Friendly... At least the gentleman that served me. Expensive!!!

Tiffany Langan: I purchased a watch for my significant other for Valentines day, the watch is of course outstanding quality and gorgeous, but what is even more important to me is how professional and kind associate Kathy V. was! she was able to complete my purchase over the phone, and I used curbside service on the same day! THANK YOU, KATHY!!

Lamar Parker: Sabria did an AMAZING job assisting me with picking out something nice for my wife and I's anniversary. She gave genuine input and helped me make a thoughtful decision.

Regina Maholmes: The best!!!

Adam Carothers: Excellent customer service!

Dan Giampetroni: So many people think of Detroit as a bad place. Shinola is a shining example of making it happen wherever you are. And they're both examples of our American heritage. Iconic looking product and brand. Tasteful environment and very helpful people.

Nick S: Some of the most attentive and helpful staff I've ever met!

SJ Dowling: Amazingly cool.

.: Called simply asking if I could purchase a part, the phone was answered rudely by some old dude with an attitude. I've never been here but I'll take my money elsewhere. A shame to be met with such annoyance and imposition while trying to support a local business, and to read this has been a problem through many other reviews no less.

Duncan McRae: The place for watch and clock services, great to see true craftsmanship available this day and age.

CROPPER CORN: I am a professional barber & I just had another horrible experience with Shaver Time World again. The customer service is definitely unprofessional. I have put up with the rudeness & disrespect for many years.I am actively seeking another place to service my clippers & shears.

Honeycut TV: Have been doing business with these people for years. I went to pic up my shears they claim they didn’t have them.I called back hoping to get another sales person. He than called me dumb and ignorant. And I must say I am sure this behavior must be topical of them because of how easily the person on the phone started insulting me even after I told him I’ve been a regular client for over 20years.

Ann “Annie-O” OFlaherty: I had a retirement commemorative clock that stopped working. Brought it to Kevin at Shaver and Time World and like magic it was fixed. Service and price were the best.

Debra Morgan: Absolutely, undeniably one of the rudest proprietor I’ve ever met. The owner not only insulted my wife by yelling and telling her “she was aggravating the hell out of him” when she was simply holding him accountable for the workmanship or lack of workmanship that he performed on our clock. She has taken the clock in 3 times in 5 months bc it continues to lose time. We paid 300.00. We caught him in several lies first claiming he replaced all the mechanisms and then retracting the statement. We requested a refund. Of course he refused. He was loud, condescending and disrespectful to me and my wife by saying to me “ how could I stand being married to her. That! was the last straw. This clock has been in for service longer than it’s been hanging on my wall. When we get this clock back again for the 3rd time if it still is not fixed and no refund, we will be going to court. His attitude is unbelievable for someone in the service industry.

Nikki Black: Very knowledgeable and old school barbershop service. John is very patient n kind.

Veronica Weems: I took my watch in to have it repaired after it had fallen in the water. Not only was it repaired in one day, it was also cleaned as well! This is the 2nd time I have been here and the service is great! I also noticed that Barber supplies are sold there as well. Wonderful place for watch repair!

napolian scott: Did a decent job on my clipper repairs but Extremely rude and poor customer service. I’ve been a couple times and am currently looking for a place that’s more welcoming. There’s no excuses for the ownership’s customer service to be so poor

Shawn Lunk: I’ve been coming to place for years and the reason is because they do have Great Products and Service….. But the Products and Service is definitely overpriced and they can be Rude at times …The only reason I come to this place is it’s really not any other Clipper Repair places around !! One time I took some expensive Oyster Clippers in for a repair like I do all the time, but I took my time this time Big Mistake….When I went to get my Clippers he told me you already pick them up “ I showed them my ticket and they kept saying I picked them up …. Long story short I went back months Later and they were in the display for Sale !! I truly believe in Karma and they got it Coming

Andrea Counterman: I've been here a couple of times and they've always had great service.

lee murrell: I love this store, excellent selection of hair shaving and cutting appliances. And services offered at this store, are unlike anywhere I've ever seen!! Normally I spent a ton of cash replacing blades, when all is needed is blades to sharpen and adjusted. Big thx to this local small business.

Randy Upton: I went there to drop-off a couple of clipper blades to be sharpened. I asked the guy behind the counter a couple of questions and he got rude, nasty and insulting. He acted like he was doing me a big favor. I didn't leave the blades. I'll take them somewhere else. Will not spend a penny there !!

Christopher Martin: I took my favorite watch to the watch repair shop to have the battery changed and cleaned. They knew it was a solar powered watch and I felt very comfortable with their expertise. I’d recommend them to anyone that has a watch that needs extra care.

R.A.W. 1: 10.28.21 first time visiting this establishment to have two timepiece batteries replaced. The service was professional, efficient and affordable.

Nakida Nelson: They used to be a really great place to have your blades sharpened , But now that the family has taken over The service really really sucks. the blades and shears are not sharpened Or cleaned And if you complain You're liable not to get any service . They realize that they are the only Sharpners around So they have really nasty attitudes😒 i wish i could give them 0 🌠

Doug F.: It's a fantastic store! By far the best and only place to take your watch or clock if it needs repair. I will go no place else then there. These guys know exactly what they're doing.

M: Prompt, professional, and affordable. I spent MAYBE ten minutes in there to get a watch battery as a walk-in. I love supporting small business, and businesses that clearly know what they're doing. Cannot recommend enough!

Burke Family: This place is a gem ❤️

Doug Smith: Awesome store, has clocks and watches