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1. Enterprise Rent-A-Car - Flint Township

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· 264 reviews

G, 3425 Bristol Rd, Flint, MI 48507

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Enterprise Rent-A-Car: what do users think?
Phoeneisha Deahl: I had a great experience. Pick up was quick and simple. I was given a free upgrade from a full size sedan to a small suv. On the last day of my rental, my flight was delayed from a 1:00 pm take off until 10:45 pm. I was able to extend my rental for the day through the app. There were no hidden fees on my final bill, it was exactly what I expected.
Terry Atwell: Great customer service, Mackenzie had the paperwork and car ready to go. Vehicle was clean and full of gas. Great to deal with.
HayHay: Christine, Randal, Will, Jessica and Daniel all love to Black List people for ever being able to work for them for catching Covid and having all the paperwork to prove it.
Rachel Abbas: After such a long delay at the airport Enterprise stayed open to assist those that were delayed. It was Christmas Eve and I'm sure that everybody was eager to get home to their families. A huge thanks to the staff that cared about us. YOU ROCK!!!I also want to add that the return was very easy and quick.
Nick S.: Nice and easy experience. Thank you Enterprise
Dean Kent: Everyone was helpful and friendly. I had a issue with the car on my trip. The 24/7hot line # that i was given. Was a joke. I ended up contacting the place i picked up from. The problem i had was the oil light came on/ said i needed oil change. Oil life 7%. They told me the oil had been changed. They must not had reset it.
Mark Wilson: Good front desk service
V flame2020: The phone number rings however it doesn't connect to the flint office, or any enterprise office! it just rings and goes to an automated voice-mail box that is not set up.🙄😮‍💨
Neha Crowl: They never answered their phones during business hours
Jen Caslmon: I cannot believe how badly I was treated here yesterday. I went in to rent a car while my car is being repaired. I looked in the parking lot and chose a fun sports car to rent for a few days. The employee at the counter told me that the car was available but he needed management approval. After speaking to his manager, he informed me that I couldn't rent it due to the "Same Day policy." I asked him what that meant and he explained that I was a walk-in customer. He said I needed to have a reservation for at least 24 hours prior in order to rent that car because "We've had some problems in the past." I'm not sure what he meant by that. I went ahead and rented the mini van that he was offering me. It was obvious to me and the person who was with me, something wasn't right about this scenario. I called the corporate customer service department asking for clarification about this policy. They informed me that there is no "same day policy" and that this was a judgement call by the manager. So in other words, she judged me and discriminated against me. I returned to the location. The manager refused to give me her name and I was told another lie. This time she said that car was unavailable. Unavailable to brown people like myself I suppose. She was condescending and dismissive. I was told "Feel free to cancel." I informed the customer service department that I will be discussing this blatant discrimination with my attorney. They did not bother to contact me.
Raymon Caldwell: I was charged a detailing fee for reasons I disagreed with it. I was more unhappy with the presentation of it. When I nicely reminded them that I spent $8000 with enterprise in the past year. I was rudely told that is not much money. I requested twice to be contacted by a district manager and still have not received a call. This place needs some customer service training on how to handle situations where the customer had some sort of an issue. If they would of had better presentation I would still be renting cars by the month but since they don't care about the $8000 I spent annual I will invest it in a new car.
Sade: So there's a ESSENTIAL facts!💥MUST HAVE A DEBIT CARD/CC💥 MIGHT wanna make the reservation, there were NO vehicles available when we walked inThe customer service is like pretty bad. If y'all hate your job at least fake it to make it 🤷 or get outta there ....
Lay Christine: Do not rent from this place! I rented a car 2 weeks in advance and they had no one working at the time of opening on their website. They’re website says they open at 9am, at 9:30am no one was there. Eventually, National (next door) offered to help me. They then stiffed me with a pick up truck when I reserved a standard car 2 weeks in advance! They’re front desk worker was extremely rude, told me a manager would contact me within 5 days, after 2 weeks no manager contacted me. When the manager (Tammy) finally responded to my email she was of no assistance & has yet to resolve the matter. They’re location does not answer the phone. Again, DO NOT rent a car from this place. Extremely rude and unprofessional!
Gina Al-Madan: How disappointing is the staff at this location?! Enterprise should be embarrassed for having such Racist, arrogant rude nasty people who are completely unwilling to help represent your company. This location is at a airport people have been traveling help make long days run more smooth instead of not helping and making people scramble to fix THEIR mistakes. And just an idea… how about you have two employees clean snow off the car instead of ALL three so everyone has to stand there waiting around for you to have common sense!
William Matzke: Had an issue with a rental. They only answer the phone about 25% of the time and had me waiting until 7:30 for a new vehicle when I was told it would be ready just after 5
Melissa Gillum: The service itself is fine enough and I was very happy with the vehicle I received. However, FYI this location currently has no dedicated worker. Instead you will be directed to the National/Alamo counter where one single person is supporting all three carriers. If like me you have a medical condition that makes standing in long lines physically impossible then I recommend booking at one of the alternate carriers to the three listed above or expect to need a wheelchair to make it through their line. The other three available car rental counters had no lines.
محمد سيف: Bad customer service
teonna salisbury: They do not guarantee a car rental. We got there just to be told they could not get us a rental, even when we had a reservation.
Angel Faith: only take credit
Craig Zych: Worst enterprise location I’ve been to. If it’s actually open it’s slow and never has your car ready. If it’s not, they push the line to national and it’s a huge wait, then a huge wait
A Syed: It was a very good experience with driving Ford ranger truck!!!

2. Enterprise Rent-A-Car - Flint Township

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· 210 reviews

2372 Austins Pkwy, Flint, MI 48507

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Enterprise Rent-A-Car: what do users think?
Alyn Drewek: Definitely don't recommend this Enterprise. I made a reservation almost 2 weeks ago. I also did the check in online as requested. I stated the type of vehicle I was looking for, when I got there they told me that they didn't have it available and tried to charge me extra for a vehicle I didn't even request. No point in making a reservation or doing the check in because this Enterprise won't acknowledge it.
Callum Carr: Car stank when I picked up like bleach and smoke. Car stalled out on the freeway while I was going 70 and no one seemed to care at the branch. I drove my kid around in this death machine.
Apollo: Called to speak with a Manager, was transferred Twice and was on Hold for 20 minutes. Knowone came back to the phone. Highly disappointed. Will Not do business here.
katelynn pelkey: Ashley and Gina were great!! At the flint Austin Pkwy location
CJ Grosser: Best rental car location i have ever used. The vehicle was clean, ready, and new with upgraded features. They allowed me to choose the color vehicle when I asked. Location was clean with ample parking. Both representatives that I worked with were quick and professional. Will definitely rent from this location in the future.
Adam Rudy: Their vehicles always smell of Marijuana and always need to be serviced. Always something wrong.
Jeffery Raleigh: In out quikly
Shawn Davidson: Easy check-in, got a car that fit my needs pretty well, staff was very good at their job and didn't have any issues.
HayHay: Christine, Randal, Will, Jessica and Daniel all love to Black List people from ever being able to work for them for catching Covid and having all the paperwork to prove it.
Jordan Sanford: The customer service here is great! Would recommend!
Ella Williams: Giving a shot out to Gina and Jamia they went above and beyond to make sure I was satisfied with my rental thanks lady's.
Sherry Sherry: The folks who attended to my rental order are gracious and kind (thus, there are 3 stars, which is 1 for each wonderful staff member who was consulted regarding my order).The car I was given, however, is absolutely DISGUSTING and VERY FILTHY on the inside!!! I've never rented such a DIRTY vehicle from Enterprise and I am extremely grossed out to use an utterly DISGRACEFUL and contaminated-looking car from what I thought previously was a highly reputable and reliable company, based directly on my loyal patronage.Has this reliable company now lowered their cleanliness standards?! If so, this is likely to be the LAST TIME I rent a vehicle from them, sadly.
Lashon Davis: Very good to rent cars and they have a great selection in Flint Michigan
blake goldstone: Very convenient!
Emily Follo: Awesome experience and customer service!! 100% recommend!
AKHILESH REDDY: Best place to rent a truck and the truck is very spacious which helps my job done easy. Great and friendly working staff. Very happy to rent here again.
Jay FRESH: My insurance company that starts with a P. Had set me up twice to go and pick up a rental. But when I had finally made it to the car rental, I was told that they had canceled the rental car again . I was in tears I was there with my 2 small kids that was all over the place. Everyone in the office especially the manager was very helpful. Once again I was in tears. They stayed open until my insurance company called back and I was able to get a rental. I was so worried that I forgot to get their names., I love love Enterprise on Miller rd. I rate you all a 10+ thank you all so much!!!
Jacari vaughn: My job rented me a car from here. I had to returned the car Thursday august 25,2022 they was closed , no drop box or nothing they told me I can return the car after closing time. While I was walking around to see if they had a drop box the security came on the intercom and told me to leave the property and leave the car. Enterprise told me if the car got stolen I would be responsible for it. No once I drop the car off it’s not my responsibility to make sure your car don’t get stolen. How about put up a secure gate with a security both and a security guard or how about build a drop box for your customers to leave the keys . Stop being cheap
broke assBroke Ass DAD: Fantastic service. Great working with Jason on my recent rental and I have Complete Confidence that both Enterprise & Jason will handle all my future rentals quickly and professionally
YonnieThaDiva I'm Fucked Up But Its Ok: Made reservations over the phone. The person told me the price of the car. I went to Enterprise the same day. To ask some questions. I asked them will I have to pay for the car the day I pick it up. They told me no that I can it can come out the deposit when I bring the car back. And that if I need more time that I would have to make sure that I have another $300 on my card for a deposit to be on hold. I left happy and felt that she was a great help. Since the phone reservation call was so quick. I get there today and never been so embarrassed in my freaking life!!!!! They tell me I have to pay the deposit and the cost of the car and insurance at pick up. If i had known that I would need the full amount I would made arrangements. Im sorry but i will never come back to the unorganized misinformation location again. My entire weekend ruined this was a trip for my Bestfriend’s Birthday.
Georgia Green: Very accommodating! Clean facility! Nice staff!!

3. Enterprise Rent-A-Car - Grand Blanc Township

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· 362 reviews

6044 S Saginaw St, Grand Blanc, MI 48439

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Enterprise Rent-A-Car: what do users think?
Mary Wiseley: Enterprise of grand blanc is the only car rental I would ever use. The staff is amazing and so respectful to each other and guests. I always get the best deals and great vehicles.
victoria webster: The Grand Blanc Team really rocks!! They went above and beyond to help us in our time of need. We would recommend them to everyone we know!! Kudos!!
Israel: Super helpful staff and efficient service, especially Grant.
Lana Dye: I won’t go nowhere else! Staff is friendly and not uptight at all. They have never gave me a hard time. It was always a smooth process.
blake swift: The sales reps were very professional and the process was smooth. Will use this Enterprise again!
Rough Country Girl88: Made our reservations 3 weeks in advance, and still were unable to get a suburban that we knew would have the storage space we needed for our family of 7! The jeep wagoner didn’t accommodate us comfortably with luggage, but we made it work. Vehicle could have been cleaner it had residue on the doors and food in the backseat. On the way home multiple lights came on and we had minor issues with the vehicle the air suspension kept lifting all the way up and we didn’t properly get provided with information on certain things about the vehicle before we left town. Over all it got us to and from Michigan to Florida and for that we’re thankful!
Mike LaHaie: I had a great experience working with Gavin at the Gland Blanc store. He picked me up at my house a got me a nice pick up truck for my trip.
Nikki Floyd: From pick up to drop off I was treated spectacular. Ended up having a few issues with the headlight and they went above and beyond to take care of me. I always use Enterprise and and will continue.
nature 024: Thank you Gavin Ambrose for setting me up right this week. very kind, and excellent service !
Amanda Galeczka: Made a reservation. Got there on time. No car. They said they tried to contact me but the ohone number they had was off by a digit even though my confirmation email had the phone number correct. Anyways, I was offered the next one to roll in. So I waited about 20 minutes and ended up with a nicer vehicle. Good car for the week while mine was in the shop.
Neumonisha Johnson: The was great on gas. We my have spent $150 and that's high. Customer service was great. We was in and out in no time. Thank you.
Tony Ennis: competent and reliable
Kristen Deal: They didn’t have a car available when I showed up for 2 different reservations, when I did receive a car after going for a 3rd time, it had a very strong marijuana smell.
David Cutsinger: I have had such a great experience with Cory and his crew up at the grand blanc store! They always take care of me and do there best to accommodate my needs. I recommend this place for your rental car needs. Thanks again enterprise of grand blanc for being so helpful and so kind
Mark Rutherford: Enterprise has for the past 20 years always gone above and beyond to take great care of myself and my family! We have rented cars now on several occasions wether it be for repairs to our own or while traveling! Locally we use the Grand Blanc Michigan office where we are always treated with courtesy and taken care of promptly. The price has always been fair in spite of the current times and situation! Highly recommend them to anyone needing an auto for whatever reason.
Ulalia Wooley: Good vehicles
Elise Langley: Awesome customer service. Very helpful.
Kendra Hawkins: This location is wonderful! All the staff here are super friendly and helpful as well as accommodating of what you need. They provide great customer service always!
JoLynn Adamson: Excellent customer service
Cara Coggins: I always get great service from Grand Blanc Enterprise. Always, accommodating, kind and courteous.

4. Enterprise Systems Inc - Flint Township

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· 2 reviews

3076 Red Barn Rd, Flint, MI 48507

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