Best Infiniti Dealer Flint Near Me

Scott Forgot: Bought a 2013 F250 online from this dealer. I live 2K miles from the dealership, so a test drive wasn’t practical. CarFax appeared legit; photos of the truck seemed like other than some cosmetic work needing to be done, everything was in pretty good shape for the mileage and the fact that it initially came from Ontario, Canada (I expected rust/salt stains on the undercarriage). Paid $2K to have the truck shipped to AZ. Truck arrives with a squeaky pulley, burned out passenger side headlamp, burned out orange roof lamp and a burned out passenger side mirror lamp. The unlocking button on one key fob didn’t work and the other fob was split open. The interior of the cab was messy and not consistent with the online pics. Day 3 of driving , the check engine light blesses me with its presence (P207F code). Check the DEF system and it’s destroyed; alternator is also shot. Idler pulley and tensioner are crapped out as well. Email the dealership explaining that I realize this was an “AS IS” purchase, however asking if they stand behind their products and actually care about customer service. They clearly don’t. Learn from my mistake: Have a qualified tech do a thorough inspection before you decide to buy from this dealership, otherwise you may potentially be several thousand in the hole not long after.

Eddy Gonzalez: Not Friendly, and very unprofessional

Tom Curtin: Spend your money elsewhere

Dana Ahrenberg: Had a great experience here / they have a HUGE selections! Especially of beautiful trucks (ford/Chevy/dodge/everything) from basic, lifted & to haulers. They also take care of titling and plating on site - friendly & educated customer service with prompt options and closing! 10/10 time! #everythingisforsale

Green Guru: Great experience. Thanks for the follow up Nick! Top notch dealer, first on my list on the next purchase.

Dave Veres: Simple, easy and accurate transaction. The JMB team worked quick to find the car I wanted and had everything ready ahead of me showing up. Truly appreciate the professionalism of the entire staff

Steve Ash jr: Jacob did a wonderful job in my opinion and for me. What I mean by that is he was honest and not pushy. If he did not know the answer he told me, he did not pressure me or make me feel rushed. He did a great job and luckily I got the perfect truck for me. It needs some things but it is a used truck and I knew that purchasing it. I have drove it for 600+ miles already and it has been reliable dependable and has performed better than I expected. I appreciated not being pressured and being able to assess the truck on my schedule not someone else's. Thank you Jacob!!

Ben Godfrey: After much online research, my wife and I found the perfect truck for our family - we are beyond thankful that JMB Auto was the dealer who we had to work with. We live in Montana and buying a truck that is 2,000 miles away is stressful. Jon and his team were not only helpful but professional, responsive, friendly and honest. They also arranged for transport to Montana. I could not recommend them more. Thanks again, guys!

Mehdi: They are professional, paper works were super easy. The car that I bought is in great condition and they gave me good deal. They are nice and have great communication. Especially Nick helped us so much. Don't hesitate to go there!

aaron m vaughn: Came in from out of state. The truck was everything I could have asked for. The process went well and the guys were great to work with. Would highly recommend!!

Chase Pruitt: They gave me a great deal and had great service! One of the best dealers in Michigan hands down. Have really solid trucks if something is wrong they will tell you before you buy it so they don’t scam you.

Benjamin Lansing: Avoid this place like the plague bought a diesel and less than a week later it needs a whole new engine. This place will screw u over do yourself a favor and go to a rebuttal dealer.

Andrew Azelton: No issues. They were firm with pricing but with the truck shortage it's honestly just smart business. Fast easy purchase

Gabriel Dewey: I will recommend JMB to all my friends & family in the future. It was a great experience from the time I put in my inquiry to the time I picked my truck up. I’ll be back

Kelli Byam: I purchased a vehicle about 8 years ago from JMB Auto and had a great experience. Recently I decided it was time to upgrade. I talked to Jon, told him what I wanted and he communicated with me the entire time. He got me exactly what I wanted and made the experience super easy and stress free!

Chris Byam: My wife and I purchased a vehicle from JMB Auto Sports a few years ago and had a great experience! We recently decided it was time to get something a little newer and didn’t hesitate to go to them again! Once again they did not disappoint, making our buying experience smooth and simple! They had good communication throughout the process. We will definitely go to JMB Auto sports for our future vehicles!

Corey Smith: Excellent service and very fair priced. Would definitely do business with them again!!

VIP Performance: I recently bought a truck from JMB it’s everything they told me it was and more he took time from his personal day to get me hooked up with the truck very nice people there

Becky Smith: The staff is amazing! Wes made is super quick and easy for our transaction from our old Mustang to a beautiful pro charged Mustang!! No gimmicks no beating around the bush!

Laura Gilliam: We recently purchased a truck at JMB Auto Sports and we’re extremely happy with how smoothly the transaction went. We were able to do most everything through email or text which saved me so much time. Thank You JMB

Arthur Macarthur: Never been so unhappy. Bought my 2017 Ram on December 27th. Took it in the other day for its first oil change and tire rotation since purchasing the vehicle. Al Serra then tells me that they are refusing to rotate the tires because the tires are in such bad condition and BOTH front axel boots and ripped and slinging grease everywhere. Al Serra claims to have "certified technicians" look over their vehicles before selling them but failed to catch any of this? My tire are so bad that they are unsafe for the road but I guess safe enough to sell to hard working individuals. This is absolutely ridiculous and I will be letting everyone know about your shady operations✌

Joseph Kennedy: If I could rate this dealership negative stars I would. I have a history with Al Serra from multiple car sales and purchase to oil changes and repairs. Not too long ago, I was inquiring about getting a new vehicle but due to the cost and how much I loved my current lease I decided to buy it. When I decided not to buy a new vehicle the sales rep suddenly lost interest in actually caring about my purchase and it felt like they just wanted the paperwork done and to push me out the door because they weren’t making as much money from the sale. After I refused to buy a new truck, they thought they would increase the sale by trying to punch warranty’s and other protection plans down my throat. I told my sales rep 6 times in 10 minutes I did not want a warranty but I was ignored and the warranty was offered again. After the sale was finalized, a month later I get a notice from the financing company saying the dealership never sent my insurance forms and they were purchasing insurance on my behalf. Total lack of care and it showed the customer did not matter.More recently, I purchased an electronic brake controller for my truck from another dealership. I inquired about purchasing from Al Serra first (as I do all my business here) but they had it on back order and I needed the part. Al Serra also wanted to do the purchase, install and flash at their dealership. I told them I wanted to do the install to save myself money because I wasn’t going to pay for labor on something I could very easily install myself. After going rounds with Al Serra, I found LaFontaine in Fenton had the part in stock so I purchased from them. I installed the part in a matter of an hour or less but I needed my truck system flashed so everything would work as it should. I contacted Al Serra because they are very close to me and told them I needed to get the part I installed flashed. Guest services told me it could be done no problem. When I was transferred to someone in Services, they told me they refused to do it because I did not buy and get the part installed with them. What an honest joke. That’s no different than someone buying a part from another dealership and it breaks and they take it to Al Serra to fix it. I’m sure Al Serra would fix it no problem because there is a lot of money involved in the deal. I made sure I told the service rep my vehicles will no longer be serviced by Al Serra. The way customers are treated here is unbelievable and some employees are very rude.All said and done, I contacted another dealership that I didn’t even buy the part from and they offered to flash it no problem. At first I thought maybe it was just the service rep with a hurt ego because I didn’t buy the part through him but after the multiple experiences I have had with Al Serra, I will gladly drive miles out of my way to find another one that actually takes pride in customer service. Do yourself a favor and keep driving by this dealership and go to the next one, you’ll thank me later.

Qucifer Sparks (Q): Completely satisfied as Connor took care of all my needs and my later concerns promptly and professionally in a polite timely fashion!

Judson Hunt: Conner greeted me promptly upon my arrival. He was friendly & very professional with his communication.It's that kind of professionalism that keeps me coming back to my old stomping grounds. We reside in Allendale Michigan. Thank you also for the prompt service.

Alyssa Pease: Very friendly and fast. Love the fact they work with the company I work at and I can get my oil changed while working without worrying about anything.

Tim Lason: Had an excellent buying experience with Tom Short. This is the 2nd vehicle we've purchased from him in the last 2 years and he makes the experience really easy. Here is both vehicles.

Diane Otte: My experience with Scott Newhart at the Al Serra Auto Plaza in Grand Blanc Michigan was excellent! I would definitely recommend him to my family and friends. He’s kind, courteous, and just goes the extra mile for you!

john pierson: Beautiful showroom ask for Cruz

BETH GRATOPP: Best vehicle buying experience ever. I was really dreading it compared to my other experiences, but my purchase at Al Serra with Toby was painless and efficient.

Andrew Barker: Jason Czarka was absolutely great. He helped us find an affordable vehicle that also drove the best and was safe for my family. I will most definitely be going through him when I buy my next vehicle.

Adam Hemingway: Everything was seemless from beginning to end. Nathan was great and truly made me feel that he had my best interest in mind. Highly, highly recommend Al Serra for buying any vehicle!

Frank Pavka IV: The car is great. Steve was a great help.

scott duso: Anthony Young was very helpful with the leasing of our SUV. Professional and courteous!

A K: Andreas was very helpful during my appointment to buy a used jeep. He kept us informed every step of the way and was professional throughout the entire transaction. Will definitely come back to al serra for future vehicle purchasing needs.

Karen K: Tim was very knowledgeable and helpful to me as I sold two vehicles and leased a new Jeep. Everything went very smoothly. I will be sure to pass his name on to any of my friends and family who are ready to purchase a new vehicle.

Tim Langston: Everything was great! Tony Naylor was a sensational salesman that made Everything easy. Thank you Tony.

Catherine Musu: Tom Short at Al Serra in Grand Blanc was a great salesman. I went to look on a Saturday and within 3 hours I had my Equinox picked out, paid for , a new plate and full tank of gas to get me back I home to Port Huron. Tom was very efficient, organized, and nice. Highly recommend both him and Al Serra group.

Eugene Durbin: Scott is always great, I keep coming back to him. I’ve bought several cars from him over the years and always had great service with him.

AEH: Literally the best new car experience! I worked with Austin on my new Jeep and he was seriously awesome. No pressure, super informative and he got me into way more vehicle than I expected at the price point. I typically dread negotiating a new car deal, but he made the experience completely stress free. Polite, prompt and knowledgeable. 5 stars all the way. Thanks, Austin!

greg meade: Fast and friendly. Even fixed my Toyota