Best Short Term Apartment Rental Agency Flint Near Me

Jonathan Groening: I'm honestly sad to be writing this because I believe the staff here are good people; however, I am very frustrated with Maplebrook Village Apartments.My wife and I have been living here for nearly 3 years, and each year when we re-sign our lease, our monthly rent increases. Since sometime in 2021, Maplebrook Village has come under new ownership and have been in the process of making renovations. Recently, we saw a sign on our building that Maplebrook was offering a "Transfer Special" where the transfer fee, lease termination fee, and application fee would all be waived if you opt to move into a new unit. I figured that since rent increases each year and the quality of the apartment stays the same, I ought t get my money's worth and move into a nicer unit.After all was said and done, we were given our keys and were told that the apartment was ready to go... this was not the case. When we got to our newly renovated unit, we found parts of the floor were uneven, the living room window did not slide open properly, and the window screen in our bedroom already had a tear. But wait! There's more... the gas for the stove had not been turned on and the microwave, dishwasher, and light above the sink all had no power. The reasonable thing would've been for Maplebrook to have had those issues addressed before we moved in; however, we were only permitted the weekend to move all our belongings into the new unit, have the old unit cleaned, and delivered our keys by the time the main office opened the following Monday. I call the emergency maintenance line to address these issues, and to their credit, they were able to turn on the gas that Sunday but could not address the electrical appliances until the following day. Fast forward to the end of Monday, our microwave now has power, but our dishwasher still does not work, and I had to put in another maintenance order.I know these problems sound mundane, but I simply want to have what I paid for. Maplebrook has not offered any concessions in good faith to express their regret the apartment not being ready despite them claiming to have done a thorough walk-through. In closing, I would encourage any new tenants to carefully weigh all their options prior to setting on Maplebrook. My situation may be an outlier, but I hope for this to not happen to anyone else.Edit: the maintenance request for the dishwasher and the other concerns with the apartment were not addressed when we were told they would be, so another maintenance request was issued. Disturbingly, according to what I was told by the management office, the staff do NOT verify the work and reports from those they hire to update their units. It seems that the risk of an apartment not being ready despite being told otherwise is a larger risk than I originally believed. I would encourage new tenants to have a healthy dose of skepticism prior to moving in despite being told the apartment is "ready." I know the staff have seen this review and reported to me that they are working to address these concerns internally. Nevertheless, I want to provide my testimony of the situation as I see it to help other potential tenants understand what they could be walking into.

Nicole Bernard: Colin in the office has been so great to deal with since I moved in.He was great during the application process as well. The buildings seem to be maintained well, any maintenance request’s I have had so far have been taken care of super quick. The only thing I wish was different was the parking- but there’s not anything they can do about that. Not sure when they took over as the Management Company, but they are doing a great job and you can tell they really care!!!