Best Telephone Exchange Flint Near Me

Mohammad A: Worst customer service ever for both online and in store.

Sandi Brunner: The worst customer service EVER!!!! There is no live person. They want everything automated!!! I need to talk to billing!!!! I say "billing" and I get automated payment prompts!!! I want a cheaper bill with what they save on normal human customer service! Worst experience ever!!

Stevie katrinic: If I could give Comcast 0 stars for their service I would I've been paying for their internet service for about 4 years now never had a problem with my box never had an issue with my internet and now all the sudden it's not working when there was a technician in the area the other day working on the poles and that has nothing to do with my box apparently even though my box has been working all this time and when I called I was told that dude was a source of the problem now I go in today to see about my internet not working and I get disregarded by a very rude young man in there saying that I need to replace my box even though there was a technician there causing the issue. Never felt so disregarded don't know why they have people with such a little experience out front like that when they can't even handle social conversation.

Thelma Mccall: I had a very pleasant young lady name,Tyerica wait on me.She assured me everything was okay

Raeann Gatenby: Keonte was awesome. I walked in and got what I couldn't do on the phone or online. He restored services we were missing in minutes. Thank you Keonte!

Jennifer Pastor: They say you need an appointment, but you can’t call the store to get an appointment. They were so rude.

Jenn Rose: Terrible wait and the service is below decent

Lynda Shaw: I got a mobile phone on my account and have had nothing but problems going over the 1G data. I don't understand why the phone doesn't automatically pick up my home internet when I walk in the door. You have to turn it on manually they told me. It's not right I'm so over this.

Gary Ballard: If I could give a zero I would. The policies and customer service have been awful forever. 2 hour wait time.

Michael Woodworth: Fast and friendly, what else could you want

Jessica: I wish I could zero stars! This entire location is useless and a waste of time!

Dakota Dixson: Pay close to $90 a month for only internet that goes up every few months and it will go out randomly. It’s been out for the last hour and when i try to speak or message an actual person i get put on hold for 20 plus mins or redirected to another message bot. Customer and general service sucks for the price you pay

michelle Lay: Horrible

Matt McLincha: Service is mostly OK. Prices not so much. The big problem with Xfinity is they've started blocking WiFi based security cameras. Obviously a way to force you yo buy a camera through them. I had to setup a secondary WiFi network, and of course no connectivity issues. This is b.s. I should be allowed to use whatever devices on the network that I pay way to much money for. Get it together Xfinity, remember your no longer the only game in town!

Amanda Smith: If I could give zero stars I would.I have been with Xfinity for 11 months, my bill was supposed to be $89 a month but had been informed by a chat rep that I have been billed $119.00, my payments have been due before I get paid, so I call in to set up payment arrangements or payment agreements and they turn the service off before the payment date or attempt to take the payment early and then shut off the service anyway. I call to complain, and nothing happens. There have been times that they shut the service off before the payment date we agreed on and when I attempted to use the chat options it would not let me until a payment was made so I called them and still could not speak with someone until I made a payment which then over drafted my account. They have done this EVERY TIME and EVERY TIME I call to complain, and nothing happens. This last time they shut the service off a day before the agreement date and I was on the phone for an hour and a half waiting to speak to a manager who did nothing to help me. I have been charged reconnect fee's even though they shut it off before the agreement date. When I call and explain that I have proof of the agreements they tell me that they don't see it from there end, but I get a text and email conformation every time. I have been charged for technical support to come out and fix the internet connection when it was supposed to be free. Today I called to cancel my service and they refuse to shut it off until bill is paid in full. I have paid for things I should have but they still want more. I have filled a complaint with the BBB and will be going from there. Do yourself a favor and STAY AWAY

Joseph Richards: Need more locations. 30 mile trip for us!

Megan Hendricks: I was only in there for maybe 10 minutes.I was assisted by James Hogan.He was very helpful and friendly.

Dan Guiett: No phone number to story . Tried 4 times not one call in Michigan

Rachael Marr: WARNING DON'T buy any movies you won't be able to keep them on any platform even after you pay for them..

rick bennett: Very poor service, I seen employees wait on People they chose. I walked out and won't go back. Management should look into it.