Best Van Rental Agency Flint Near Me

Callum Carr: Car stank when I picked up like bleach and smoke. Car stalled out on the freeway while I was going 70 and no one seemed to care at the branch. I drove my kid around in this death machine.

Apollo: Called to speak with a Manager, was transferred Twice and was on Hold for 20 minutes. Knowone came back to the phone. Highly disappointed. Will Not do business here.

katelynn pelkey: Ashley and Gina were great!! At the flint Austin Pkwy location

CJ Grosser: Best rental car location i have ever used. The vehicle was clean, ready, and new with upgraded features. They allowed me to choose the color vehicle when I asked. Location was clean with ample parking. Both representatives that I worked with were quick and professional. Will definitely rent from this location in the future.

Adam Rudy: Their vehicles always smell of Marijuana and always need to be serviced. Always something wrong.

Jeffery Raleigh: In out quikly

Shawn Davidson: Easy check-in, got a car that fit my needs pretty well, staff was very good at their job and didn't have any issues.

HayHay: Christine, Randal, Will, Jessica and Daniel all love to Black List people from ever being able to work for them for catching Covid and having all the paperwork to prove it.

Jordan Sanford: The customer service here is great! Would recommend!

Ella Williams: Giving a shot out to Gina and Jamia they went above and beyond to make sure I was satisfied with my rental thanks lady's.

Sherry Sherry: The folks who attended to my rental order are gracious and kind (thus, there are 3 stars, which is 1 for each wonderful staff member who was consulted regarding my order).The car I was given, however, is absolutely DISGUSTING and VERY FILTHY on the inside!!! I've never rented such a DIRTY vehicle from Enterprise and I am extremely grossed out to use an utterly DISGRACEFUL and contaminated-looking car from what I thought previously was a highly reputable and reliable company, based directly on my loyal patronage.Has this reliable company now lowered their cleanliness standards?! If so, this is likely to be the LAST TIME I rent a vehicle from them, sadly.

Lashon Davis: Very good to rent cars and they have a great selection in Flint Michigan

blake goldstone: Very convenient!

Emily Follo: Awesome experience and customer service!! 100% recommend!

AKHILESH REDDY: Best place to rent a truck and the truck is very spacious which helps my job done easy. Great and friendly working staff. Very happy to rent here again.

Jay FRESH: My insurance company that starts with a P. Had set me up twice to go and pick up a rental. But when I had finally made it to the car rental, I was told that they had canceled the rental car again . I was in tears I was there with my 2 small kids that was all over the place. Everyone in the office especially the manager was very helpful. Once again I was in tears. They stayed open until my insurance company called back and I was able to get a rental. I was so worried that I forgot to get their names., I love love Enterprise on Miller rd. I rate you all a 10+ thank you all so much!!!

Jacari vaughn: My job rented me a car from here. I had to returned the car Thursday august 25,2022 they was closed , no drop box or nothing they told me I can return the car after closing time. While I was walking around to see if they had a drop box the security came on the intercom and told me to leave the property and leave the car. Enterprise told me if the car got stolen I would be responsible for it. No once I drop the car off it’s not my responsibility to make sure your car don’t get stolen. How about put up a secure gate with a security both and a security guard or how about build a drop box for your customers to leave the keys . Stop being cheap

broke assBroke Ass DAD: Fantastic service. Great working with Jason on my recent rental and I have Complete Confidence that both Enterprise & Jason will handle all my future rentals quickly and professionally

YonnieThaDiva I'm Fucked Up But Its Ok: Made reservations over the phone. The person told me the price of the car. I went to Enterprise the same day. To ask some questions. I asked them will I have to pay for the car the day I pick it up. They told me no that I can it can come out the deposit when I bring the car back. And that if I need more time that I would have to make sure that I have another $300 on my card for a deposit to be on hold. I left happy and felt that she was a great help. Since the phone reservation call was so quick. I get there today and never been so embarrassed in my freaking life!!!!! They tell me I have to pay the deposit and the cost of the car and insurance at pick up. If i had known that I would need the full amount I would made arrangements. Im sorry but i will never come back to the unorganized misinformation location again. My entire weekend ruined this was a trip for my Bestfriend’s Birthday.

Georgia Green: Very accommodating! Clean facility! Nice staff!!

Terry Atwell: Great customer service, Mackenzie had the paperwork and car ready to go. Vehicle was clean and full of gas. Great to deal with.

HayHay: Christine, Randal, Will, Jessica and Daniel all love to Black List people for ever being able to work for them for catching Covid and having all the paperwork to prove it.

Rachel Abbas: After such a long delay at the airport Enterprise stayed open to assist those that were delayed. It was Christmas Eve and I'm sure that everybody was eager to get home to their families. A huge thanks to the staff that cared about us. YOU ROCK!!!I also want to add that the return was very easy and quick.

Nick S.: Nice and easy experience. Thank you Enterprise

Dean Kent: Everyone was helpful and friendly. I had a issue with the car on my trip. The 24/7hot line # that i was given. Was a joke. I ended up contacting the place i picked up from. The problem i had was the oil light came on/ said i needed oil change. Oil life 7%. They told me the oil had been changed. They must not had reset it.

Mark Wilson: Good front desk service

V flame2020: The phone number rings however it doesn't connect to the flint office, or any enterprise office! it just rings and goes to an automated voice-mail box that is not set up.🙄😮‍💨

Neha Crowl: They never answered their phones during business hours

Jen Caslmon: I cannot believe how badly I was treated here yesterday. I went in to rent a car while my car is being repaired. I looked in the parking lot and chose a fun sports car to rent for a few days. The employee at the counter told me that the car was available but he needed management approval. After speaking to his manager, he informed me that I couldn't rent it due to the "Same Day policy." I asked him what that meant and he explained that I was a walk-in customer. He said I needed to have a reservation for at least 24 hours prior in order to rent that car because "We've had some problems in the past." I'm not sure what he meant by that. I went ahead and rented the mini van that he was offering me. It was obvious to me and the person who was with me, something wasn't right about this scenario. I called the corporate customer service department asking for clarification about this policy. They informed me that there is no "same day policy" and that this was a judgement call by the manager. So in other words, she judged me and discriminated against me. I returned to the location. The manager refused to give me her name and I was told another lie. This time she said that car was unavailable. Unavailable to brown people like myself I suppose. She was condescending and dismissive. I was told "Feel free to cancel." I informed the customer service department that I will be discussing this blatant discrimination with my attorney. They did not bother to contact me.

Raymon Caldwell: I was charged a detailing fee for reasons I disagreed with it. I was more unhappy with the presentation of it. When I nicely reminded them that I spent $8000 with enterprise in the past year. I was rudely told that is not much money. I requested twice to be contacted by a district manager and still have not received a call. This place needs some customer service training on how to handle situations where the customer had some sort of an issue. If they would of had better presentation I would still be renting cars by the month but since they don't care about the $8000 I spent annual I will invest it in a new car.

Sade: So there's a ESSENTIAL facts!💥MUST HAVE A DEBIT CARD/CC💥 MIGHT wanna make the reservation, there were NO vehicles available when we walked inThe customer service is like pretty bad. If y'all hate your job at least fake it to make it 🤷 or get outta there ....

Lay Christine: Do not rent from this place! I rented a car 2 weeks in advance and they had no one working at the time of opening on their website. They’re website says they open at 9am, at 9:30am no one was there. Eventually, National (next door) offered to help me. They then stiffed me with a pick up truck when I reserved a standard car 2 weeks in advance! They’re front desk worker was extremely rude, told me a manager would contact me within 5 days, after 2 weeks no manager contacted me. When the manager (Tammy) finally responded to my email she was of no assistance & has yet to resolve the matter. They’re location does not answer the phone. Again, DO NOT rent a car from this place. Extremely rude and unprofessional!

Gina Al-Madan: How disappointing is the staff at this location?! Enterprise should be embarrassed for having such Racist, arrogant rude nasty people who are completely unwilling to help represent your company. This location is at a airport people have been traveling help make long days run more smooth instead of not helping and making people scramble to fix THEIR mistakes. And just an idea… how about you have two employees clean snow off the car instead of ALL three so everyone has to stand there waiting around for you to have common sense!

William Matzke: Had an issue with a rental. They only answer the phone about 25% of the time and had me waiting until 7:30 for a new vehicle when I was told it would be ready just after 5

Melissa Gillum: The service itself is fine enough and I was very happy with the vehicle I received. However, FYI this location currently has no dedicated worker. Instead you will be directed to the National/Alamo counter where one single person is supporting all three carriers. If like me you have a medical condition that makes standing in long lines physically impossible then I recommend booking at one of the alternate carriers to the three listed above or expect to need a wheelchair to make it through their line. The other three available car rental counters had no lines.

محمد سيف: Bad customer service

teonna salisbury: They do not guarantee a car rental. We got there just to be told they could not get us a rental, even when we had a reservation.

Angel Faith: only take credit

Craig Zych: Worst enterprise location I’ve been to. If it’s actually open it’s slow and never has your car ready. If it’s not, they push the line to national and it’s a huge wait, then a huge wait

A Syed: It was a very good experience with driving Ford ranger truck!!!

JT Fike: Do not use this location charged me for gas that I did not owe. They made a paperwork error which read to return on 1/4 of tank. I returned it above it and they charged me since there was not more in it. Be careful while dealing with these people.

Alma Burwell: Needed a truck across a short time frame and these guys really impressed. Guy at front desk was friendly and accomodating! When I returned the vehicle the gentleman even came to the window to ask if I was returning, and did all the rest for me. Was very pleased with my service at this location, would use again!

D Calveira: Mrs. Allison Reilly is a racist, rude person, she mistreats clients when she has to get up from the desk, she has zero attitude to deal with the public

Sonya Olsen: Absolutely the worst customer service ever. Nobody was there when I first went into the store. The tall large blonde girl at the desk was extremely rude after she decided to come out and greet me. Not friendly at all! GET ANOTHER JOB IF YOU ARE NOT HAPPY !! NOT to mention they had me pick up a truck at another location first and when I got there, that truck was unavailable. I was inconvenienced all the way around and then they overcharged me mileage and gas! I’ve rented from uhaul many times.. DO NOT GO HERE. Try another location!You can see by the many bad reviews at this particular store.

aleysia charleston: Don’t rent from here. If you do take a picture of the whole vehicle including the gas and all. I am young and they ran my card for 62$ when they was supposed to run in for 34$ then they ran it for 41$ then 62$. They charged me for gas and miles I never used. I HIGHLY RECOMMEND THE UHAUL PLACE ON MILLER RD. THEY ARE SO SWEET & will work with you , help you out and is very honest.

Michey McGinnis: To start the truck we got had a spare tire on it and then they wouldn't let us rent a trailer and truck from the same location.Then on top of all that the persons name that was on the contract ended up in the hospital and went into a coma and I tried to communicate with them about it and they threatened to report the truck stolen.I tried to explain to them several times that I had to get power of attorney on the contract holder to be able to get the keys from her property at the hospital and they still proceeded to threaten to report the truck stolen.I would not recommend this location to anyone for anything. The Miller road location was more accomedating than the Dort Hwy location.I don't know what they got going on there but the ppl are rude and very elementary. When we arrived to get the truck and all the manager was outside getting high and smelled of alcohol.

OJ Murdock: The owner was unprofessional and rude. I'll take my money somewhere else

CASSEOKEYA nichols: I would like to talk to someoneAt U-Haul corporateAbout my experience

Kaitlyn Howarth: This location helped us out after our reservation fell through at another location. They were able to get us a truck right away and the staff member working that day also helped us get reimbursed because of their guaranteed reservation policy.

Leighanna Powell: EXTREMELY rude customer service. Was spoken to like a piece of trash from the moment we got there. They refused to rent to us after I spoke up for myself in response to their rude customer service. DO NOT RECOMMEND THIS LOCATION!!!

ramon gatica: This is the worst place to rent from

Mary Keys: I had a wonderful experience with U-Haul and have had every time I have needed them. They make it easy to get what I need and are professional.

Roger Hill: Horrible customer service. On a Sunday I called it to ask if it would be problematic if I came close to closing, they said as long as I make it before 5. When I pulled in at before 5 they ran to the door and locked it. Sad and disrespectful.

Cj Holland: Worst uhaul place in town I don’t recommend getting anything from them

Patty Ostrander-Karrick: Unable to get them to answer the phone to ask if they have boxes in stock and mattress bags.

Justin D: The owner and staff are great people, they were able to help me out in a pinch.

Tra Als: Trash. Said they would send my information to the Miller rd store just to NOT do it, and then left me on hold for almost 40 minutes when I called to get clarification. I drove to the store STILL on hold just to walk in and see no customers in the store and nobody on the phone. SO WHY WAS I ON HOLD?!?!The owner is rude, and the truck he rented me leaks from the windshield.First and last time I do business there. It’s too many rental truck places in this city to deal with subpar service because THE OWNER OF THE BUSINESS wants to finish his McDonald’s in peace at the front counter.

Samantha Cardenas: Made a share 24/7 reservation, arrived 17 minutes late (figured I was ok since I wasn’t actually going into the office). I was never informed that they automatically cancel if you are 15 minutes late (maybe it’s in the fine print). Struggled with the app for a few minutes before I saw someone outside. Ended up being the owner. Asked for help. He looked up our information and he told me I was supposed to be there 15 minutes early. I told him I had an email that said different. He argued with me that I did not have a 24/7 reservation, ignoring me when I said I had proof in my email. His associate tried to say that I was an hour late. Yelled at me that there was nothing he could do.

Mike Clar: Always get my propane filled here

ty saxon: Don't go there

Peggy Kendrick: Very bad! Took a very long time to check in. Did not receive equipment with my reservation and was still charged. Took long time to return truck. Bar code process didn't work. Had to call customer service. Waited over 10 minutes to get through to a customer service rep.

Laura L: This place is not one I would ever go back to. We had a reservation for a truck, got checked in, had everything ready and told us the key was in the lock box. Opened the lock box and key was not there. The place closed before we got there and no one to talk to about it either. Do not reserve through this place go to a different u haul place!!!!