Best Airline Grand Rapids Near Me

barbara wichmann: We didn't use it was just pricing.

Al: Allegiant is a joke. Our first flight was delayed 16hrs, and this flight claimed to be on time… even says we departed at 1:44pm which is funny considering it is 2:09 and we are sitting here on the tarmac for the next 20min to “burn off fuel”. If you fly with this joke of a company, dont make plans for the day you land! Just cross your fingers and hope you get there eventually

Ethan F: Canceled our flight, and has not provided hotel or car rental to make up until the next flight.

Adalbert Kanka: three hours delay phoenix to Flint three hours delay Flint to phoenix NEVER flying allegiant again!!!

Douglas Riecks: After a 5 hour delay to get to my destination unfortunately a 12 hour delay on the way home. It would have been one thing if they gave us notice but an hour before mentioning an hour delay, then every couple of hours adding to that delay was ridiculous. Not to mention not a word of why the delay or an apology by any of the staff members. Not worth the direct flight to Michigan, definitely will use another airline in the future, even if there's a layover.

Lisa Zidlick: Worse Airline EVER!!! Never again!!! The last flight I booked using Allegiant I tried to cancel because I had Covid. Ironically, this most recent time I tried to cancel because I had Covid sadly again! Both times I spent over eight hours on the phone waiting for a real person and ten hours between the two flights trying to chat and send an E-mail. It was impossible to get through to Allegiant from every direction. Thus, I never received even a voucher for either flight! Also, once you start booking a trip with Allegiant, you think you are getting a great price, however, by the time you add $28 or $38 each way for a carryon or check in bag, $28+ for the cheapest seat available (always) no matter what seat, which should be $19 and $50 each way for your pet, which now becomes a carryon you have to pay extra for, I paid a ton more money than if I would have gone with Southwest. The down side to Southwest, would be that I could not fly right into Fort Wayne, Indiana, but Indy, which required yet another shuttle expense. Southwest, was still a better deal hands down for several reasons. Additionally, my one flight, we sat on the runway with maintenance issue for 1 1/2 hrs until we took off. The flight home, there appeared to be bad weather in Sanford, we were told by the pilot that we only had 28 minutes of fuel left. We were told we may go to one of two other cities to circumvent the bad weather (both would take over 28 minutes to get there. Or, they would drop to 10,000 feet and wait it out hoping the weather would change (no idea how long we would hover). It became a white knuckle flight for the entire plane. We were scared to death. People were taking their phones off of airplane mode and calling their families to let them know we may not make it. The pilot should never have scared us like this and put all of us in panic mode!!!

Denine T: If I could give lower I would. I have always used Allegiant to fly to Florida without any problems and would recommend them. However, I Made a round trip from Flint out to California in March 2022 using Allegiant to change airlines in Las Vegas (Allegiant doesn’t go that far) and use Southwest the last leg of the Trip. It was suppose leave at 6:30am, but due to icing we were held up until almost 8am. That was two hours waiting on the plane itself. My connecting flight was due to leave at 9am. Needless to say I missed it, but SouthWest was awesome, immediately assigning me to their next flight to Sacramento. On the trip back the flight was due to leave Las Vegas at 8:28am. Due to their overbooking and asking customers to volunteer to wait 2 days with some incentive that did not include lodging, it wasn’t until after 11am that the passengers could load. My ride home from the airport and meeting had to all be postponed and rearranged. After all that they added insult to injury… after emailing them several times asking them to address my complaint I was never contacted other than a standard reply that they would eventually get to me. I think august 18, 2022 -5 months later is long enough to wait. The staff are all great, their customer service policies stink. Just be prepared when shopping for less expensive flights with Allegiant. I can honestly say I have taken a trip with another airline since this incident and upon checking costs Allegiant was actually more. JUST BEWARE & PREPARED.

Diane D.: Allegiant left us stranded for HOURS due to no flight staff or cabin crew for a flight we were supposed to take.

Brent & Alison Kramer: I have been on hold with customer service for 1:28:15 now. It's a Tuesday afternoon. There is no chat agents available, you can't cancel your flights via the website or app even when you have created an account and profile. When sending an email response time is 7 days. This is a joke!

Chris Topoleski: Flight was supposed to leave at 4:30, here I am at 9:30 not having even boarded yet, couldn’t give a single explanation as to why.

Angie Person: Excellent airline's better than I expected. Thank you.

Andrew M. Travis: Horrible airline and customer service. I knew I shouldn’t have tried using this airline, but this is your warning to not use them.

Shelly Travis: Absolute WORST airline I've ever dealt with! Booked a trip and covid hit and shut down the destination, wouldn't refund my money but gave me a voucher and that don't work! Have been trying to contact this company for days to no avail including being on hold for 3+ hours...will NEVER use this airline again!

Penny Thomas: Got me there in one piece. Flew into St Pete, which was nice because it's small. Got my rental and on the road in less than 30mins.Flew back to Bishop (Flint) but I think the pilot was speeding because we got there 20mins early. (LOL) Allegiant is efficient and nice for special pricing. Nothing glam but everything went smooth as butter!

Lily: Worst airplane I've ever been on. Dirty Terrible seats super uncomfortable no cushion they, don't recline so you have to sit straight up the whole trip.. no tv. Or entertainment. Very generic basic. Definitely wouldn't do this again. We were late 1 and a half hour for no reason..not weather no reason.. missing our car rental then having to stay at airport another 7 hours til they opened.

K Edwards: First time using Allegiant, we chose them because they flew directly into our destination city. Only problem is that they delayed the flight...TWICE! The arrival was going to be so late that the hotel we booked through Allegiant's site would not let us check in that late, so we had nowhere to stay. We had to cancel the trip after we had already checked in at the airport, we lost our money on the hotel who would not refund us AND worst of all, we missed my friend's wedding. All they could do is apologize, tell us that they are "subbed" employees and would not be able to compensate us in any way. Will NEVER use Allegiant again. First AND LAST experience! I would give them 0 stars if I could.

Bobby Fritze: The planes fly and the pilots don't crash. But these planes are noticeably military retrofit because the aisles are wider than United and the seats are just metal with a piece of faux leather on it. Arm rest was unable to be used. Don't fly Allegiant if you are a person of above average weight or you will be extremely uncomfortable and will literally be on top of the person next to you.

HydBadBoy 90: 2 stars are still overrated for this organization. I wish we had 0 stars rating so we could know what we get. Please get some customer service

Becca Sours: Horrible Airline where customer service is not a prerequisite upon hire! 👎

Brandon Stewart: Gave up on holding for customer service after AN HOUR AND 44 MINUTES. Awful company

Edward Foley: How about hiring enough people to open the gate for landed jets. Too often this happens when I land here we just sit and wait for someone to receive the jet. Wasting people’s time.

Jody Deems-McCargar (JDM): Bust bustling and lots of positive energy. Got in and our fast, picking up our traveler with no issues.

Marc: Well laid out, nice employees and TSA is decent as well.Baggage is almost always on time.Food selection is also good.

Ислам Исламус: Super clean and staff friendly

Joseph Mackay: GRR is a small airport, but they still have a good rental car selection (Emerald Aisle all day long). Super close to everything. One of the better travel experiences I've had.Moreover, there is a nice selection of last minute gift shops, restaurants (although nothing too major) and amenities.Overall your wait shouldn't be long and it should be a painless travel experience.

Clayton Bates: My favorite airport. It's big enough to connect with most of the airline hubs yet small enough to make everything very convenient. The check in process has always been very smooth. Today my baggage was already waiting for me by the time I got there.

Nadine Ybarra: Loved how clean the airport is and the rental car place is right across the street.

Robert Former: Easy access, clean, simple to navigate

D A: Nice modern small airport.

Robert Bolster: One of the nicer airports that I've passed through.

Laurie Lyngen: Very easy to navigate and security was a breeze.

Ramon Pacheco: Dollar rent a car is excellent service!! I recommended 1,000 %

Linda Monroe: Smooth experience

Alex Cunningham: It’s an Airport. EXPENSIVE food and drink!!!!

Jeff Kulhanek: Best small airport in the United States

patricia morris: Easy to get in and out of. Decent food and drink available. Clean restrooms and gate areas.

Jennifer Dibble: Easy to get check in sometimes.

Paul Messenger: Great airport to fly out of. They’ve done a great job from the shuttle that runs from the economy lot to gates where you can hang out and wait for your family to arrive.Overnight parking isn’t bad either-cost wise.

Antoinette Johns: Need more unloading loading parking spots ridiculous having to park side by side and get people mad at ya

N Wissner: Easy to get around. Security is usually pretty quick. TSA precheck makes it easier. Economy parking is back open effective 1/1/23.

Wayne Phillips: Great FBO with a heart for GA!

Cris Manke: Easy to find easy to get to the staff with super friendly And professional

Smithy: They will rob you of your hard-earned money, dont ever work here. They take their sweet time as well with just about everything they do.

Mark Frasco: New facility, beautifully appointed FBO. Wonderful, design, very comfortable. Private calling rooms were perfect and useful. Courtesy car to and from local golf course. Very competitive. But, the best part was the people (especially Cindy and Chris!) - great ramp help, assistance with bags out and in. I will definitely return. Thank you!

Dave Hinz: Awesome FBO!! Will 💯 visit again when in the Grand Rapids area. Great fuel price, no fees for my aircraft, super friendly staff!

Rae Fortier: Going to Trumps rally was amazing

Rachel Martin: Thank you for providing a great venue for the Trump rally!

Scott Bohac: Was here for trump rally, last rally of his 2020 campaign! Lots of people, lots of supporters!! GO TRUMP! KEEP on TRUMPING!

Linda Austin: Thank you for letting president 🙏 Trump come to your place trump ❤️ 2020

Lane Mead: Great service, friendly staff!

phillip nicholson: I normally consider Delta the best, but am after our recent experience, I am reconsidering. They were terribly understaffed (admittedly like everyone else), but then sort of delayed our flight for 15 hours (which by sort of I mean they put it in this weird limbo state where we couldn't re-book our connections), sent us an apology email saying they'd reimburse the overnight costs, but when we tried to submit they rejected them over and over. Their reasoning made no sense. They were unsympathetic, and I think even they are confused what happened that day. They are letting their service mentality status slip.

Adam Haggerty: Delta - The ONLY way to fly!!!

Beena: Customer service representative were amazing.

Andrea: A little disappointed with our check in process this morning. We were traveling with our small dog and had called two weeks prior to make sure he could get on the flight. That wasn’t a problem. We tried to do our boarding pass on our phones but it said to check in at the counter. Our cs representative was Gordon. He couldn’t find our reservation at first but found it but there was an issue. WE apologized as my husband had initially booked the exit rows but then figured out we couldn’t have a pet in the exit row so he changed it. For whatever reason, the system locked us in on the exit row and Gordon acted like WE were to blame. Not the system. He finally went and got a supervisor (Brenda) and she was super sweet and showed him how to unlock that part of the system. Not once did he acknowledge that it was a system error and not OUR fault.

Brian Huff: The Delta team members in Grand Rapids MI move like turtles. At bag check I stood in a relatively short line for 40 minutes waiting to check one bag…already paid for. Boarded the plane and they left the gate on time but proceeded to take 50 minutes de-icing the plane…normally 15 minutes tops on a small plane. Caused my family to miss the connection at DTW and lost our entire first day of vacation. Zero empathy from Delta. Prices are higher than ever and customer service is worse than ever!

Connie LaFrance: You can't ahold of a human unless you wait 4 hrs on your phone:(

Corey Miller: I took a later flight because Delta overbooked. Delta promised a $900 gift card and told me they'd have to give it to me later because "there's a problem with IT". I didn't receive it. I called the Gift Card Department with the voucher number they gave me to request it. I was told (after waiting 30 minutes on the phone) by the Gift Card Department that the voucher number Delta had on the printed receipt doesn't exist or is wrong. I got transferred to General Customer Service to resolve the issue and after an hour and a half of waiting, my phone died, and I had the opportunity to spend the following day's lunch hour trying to resolve the issue again.I had to try again the following day, and after an hour and a half of waiting, General Customer Service said I would need to contact Corporate Customer Service. I sent an email to the CEO. I was told on December 15th an executive representative was working on it. On December 17th, the executive representative told me they hoped to have it resolved by day's end. Four days later, I still haven't received my gift card, and the executive representative has discontinued responding to my polite requests for updates.The whole situation was disappointing. The flight receptionist was desperately trying to get ahold of someone via phone for an hour when she found out there was an overbooking problem (in order to discern when the next available flight was). The new platform or system kept her from emailing me the card. And the Gift Card Department said they didn't have the authority to look into the matter for me. And all of this would have been a minor inconvenience if it weren't for Delta's ridiculously long wait times. Why is an hour and a half normative and acceptable for trying to get answers about something?

Diana Lutz: We fly a lot and delta is one of my favorites. Easy to use app and usually very reliable airline.

Dennis Blankenship: no food on board but snacks. wish we were told that.

Mio Vasic: Great airline with amazing staff.

Dani Lane: They waived a bag check fee for us, which was kind. But I wonder why they don't automatically allow 1 checked bag with each ticket.

Tiffany Cage: First trip to Atlanta was good except the feeling of riding a roller coaster feeling of going up and down while in the air with5tbe seat belt light on. The second flight scared me with the turbulent going back to michigan, but I will fly with delta again it was more comfortable to fly with delta that spirit,united, American, I will fly with delta before I will fly with the other ones that I mentioned. The only reason I did not give a 5 star rating is because I was scared on the way to michigan too much turbulence on that flight

Anna Stevens: I love Delta the crew is awesome and I feel like family when I travel with them too.

Candis Beckwith: Great seats. Great service.

Taylor Axdorff: Delta is the best. They still space you out on every flight so you're not packed in like sardines. Gives you some peace of mind!

Angel Mulero: Always will fly with delta great people

Hope Kady: We did not fly Delta as they were very expensive and very rude.

Angie Person: Unfortunately it's the only airlines that you can use currently. But the staff there needs to be a little more friendly and have more customer relations In a friendly matter instead of chewing you out when you don't know something. A little kindness and respect goes wrong way people don't need to get their a** chewed

Pamela M Brown: Great service with Delta Airlines. The staff was able to help me board and debark safely and was very pleasant. I have a additional need and it was met with kindness and understanding. Thank you Delta Airlines for a great trip.

Jonathan Kamber: They dont care about helping you.

rick Sharpe: All the staff are extremely accommodating.

Michael A. Spielmaker (SPIEL): Great place to be waiting for your flight 👍🇺🇸

Cheryl Dooley: The people were very friendly but our plane was broken by one of the line guys when they were moving it. It was not fixed and we were told that they couldn’t get the part needed for a number of days. Their mechanic signed it off for flying it home. We were told they would send the part to us when they got it. They didn’t. They told us we could leave our rental car with them and they would return it to the rental company which they didn’t do. The rental car company called us a day later asking how much longer we would be using the car!

Diana Baumberger: Very clean wonderful atmosphere!

Lyman Thompson: Excellent facilities

Will Hoo: Great service.

Joel Jefferis: Great customer service!

Nichole La Mora: I visited Signature Flight on Saturday, February 8 to pick up some family from a Wings of Mercy Flight. I had my 6 year old niece with me. The young lady working the counter was an absolute GEM! My niece was very excited to see her mom and was full of energy. The woman working was so calm about everything, and even changed the TV to a kids show to help occupy her. She made her hot chocolate and showed her the different planes coming it. She really made our visit quite pleasant. She was happy to answer my questions and updated me as she learned things about the flight we were waiting for. She made what could have been a stressful situation quite pleasant. I didn't catch her name, but I wish I had. She was great!

Chris Cooper: Come here at lease once a month and service here is always great. Line guys and front desk are always super friendly and courteous. They are always looking out for our needs and checking to see if we need anything. Nice clean and bright facility as would expect from a higher end FBO. Always look forward to coming here and chatting with the staff. Thank you!

Herbert Hildebrandt: Great FBO, super service

M EH: We had to wait an hour and half for our aircraft to get pulled out of the hangar while the line guys were chowing down on left behind catering. Sub par service.

Steve Johnson: Fantastic, modern facility. Top notch.

Scott Neville: Super clean, super friendly staff. Nice pilots lounge.Fees as of 06/2018:$29 handling charge. (Waived with fuel purchase of 10g) (single engine aircraft)$23 overnight$5 airports feesPlus taxes.

Ryan Snyder: Great service in a beautiful facility

Gregory McCabe: Worst FBO ever. The last dozen times I called ahead two hours in advance to have my plane pulled out and fueled and it has never happened. I show up and still have to pester the office to get the line department to do anything. On two recent occasions I landed here two days in a row and got charged two vastly different fees for the same plane.