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1. The Plaza Apartments - Grand Rapids

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· 53 reviews

201 Fulton St W, Grand Rapids, MI 49503

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The Plaza Apartments: what do users think?
Mary Smith: Loud construction in the unit directly above me for 4+ weeks, every single weekday, from approx. 8am - 5pm. The Senior Property Manager and the Senior District Manager have offered me no solutions and refused my request for a reasonable rent concession to compensate for the 40 hours a week that my unit in inhabitable due to the construction noise. They are violating my lease agreement, which states, "38. OWNER'S RESPONSIBILITIES. In exchange for your timely payment of rent and performance of all the terms of the lease, we will provide peaceful and quiet use of the premises throughout the tenancy."1/22/2023 update: remodel construction in the unit above me lasted from approx. Oct 19 - Dec 20. A warning to potential future residents: if you work from home, are retired, work nights/sleep days, or are just home during the day and you appreciate existing in a quiet, peaceful environment - The Plaza management will have no mercy on you if there is construction noise due to apartment remodels/construction. I'm puzzled why they brag about striving to offer a "five star experience" yet subjected me to 40+ hours a week of loud construction noise for 2 months - with no concession or solution (i.e. temp or perm relocate to a vacant unit). I tried to work with the property managers numerous times, and they basically told me to deal with it and shove off. Very disrespectful treatment of a tenant. Very disappointing. This situation feels frustrating because otherwise, I love living here!
Bryce Lipscomb: I enjoy living in this apartment complex. Management is decent, my only issue is they never reached out to discuss the move in process. That was a minor issue, because security helped me with everything. Security is amazing here and super friendly. I also appreciate how quickly the maintenance men get to you. I think the management does a great job up keeping this building. I’m looking forward to the next two years here.
Rich Serdoz: Awesome place...I love it.
Carrie Hoffman: Plaza Towers is an amazing place! I absolutely loved living there. The staff was incredibly friendly and helpful, and the sports deck was GORGEOUS! Even with it being in downtown Grand Rapids, there were plenty of amenities available and within easy central access. The neighbors there were very kind! Living at Plaza Towers gave me close access not only to my college, but also my work on the medical mile! I would highly recommend Plaza Towers to anyone looking for a safe and beautiful place to stay!
Christina DeKoekkoek: Beautiful Sports Deck and Sparkling Pool!
gnaki1: Great place to live! Our apartment is spacious with the best view. There’s never a dull moment looking out of our windows. Our neighbors are great too!
Madeline Palmer: I personally find management to be caring for their dwellers. Needs or concerns are addressed with immediate responses. I have had positive interactions with management, security and maintenance. A special thank you to The Plaza.
tammy summers: I lived at Plaza Towers from 2016 to 2018. The owner of the building had relatives living below me who smoked marijuana, I asked to move apt in the middle of the month. This generated a new lease, which I asked for a copy of and never received. Moving out I had to ask management to provide me with day of the month to turn in my 60 day notice. I attempted to give a formal typed notice approximately 70 days prior to moving, the office girl refused my notice. It was to early, and had the manager come out to speak to me. Explaining my reasoning for giving the early notice, I had purchased a home and my computer and printer was boxed up: the manager replied with- this does not need to be that formal, took a piece of paper out if her printer. I turned it over and hand wrote out a sixty day notice. I had to ask the manger for date that was needed. The day of move out I reserved an elevator with this same office girl, who neglected to add my name in the computer. Day of move, I was not allowed to have my hired movers use the elevator, costing me several hundred dollars. I never missed a rent payment and paid my end statement mailed to me for cleaning and painting. Several weeks after my final bill was paid I received a bill for 800. Late fee, for giving a 58 day notice. I called several times and was told, disregard bill. I was sent to a collection agency, and Becky assured me the company made a mistake and would no longer bill me. This year 2021, this 800 bill now 850, more late charges is on my credit report! My score went down 27 points, and I have paid higher interest in a new car I needed. All because Plaza Tower Office staff can not do their jobs!! If I could give this company 0 stars I would!! Don't move here!
Matt Meyers: Great local
Jake Koelewyn: I've lived here for 3 years now and love the downtown location and high-end finishes here. The best part of living at Plaza GR to me though, is the view. I face the city and it's super impressive year round in all types of weather. The management/maintenance/security team is all super quick to respond and resolve any questions or issues that arise. Love the new coffee machine, the gym, and the sports deck, too!
Jill Timmer: Great location, unbeatable amenities and responsive management. The best option if you want to live in downtown Grand Rapids!
courtney tito: The BEST apartment complex ever!!! The management is awesome and you can’t beat the location. Highly recommend the Plaza Apartments!!
dinko van dam: Clean, safe and comfortable. Friendly staff and value for money. Highly recommended.
Dennis MCDonald: I've lived here 16 yrs and love it! Great service!
CD O: Poorly run, very unorganized in the front office, need to repeat yourself multiple times before anything is done. Only good thing about this place is the location. Everything else is overrated.
Alexander Wurr: Lived here for 3 years, wonderful building lots of modern amenities: stainless appliances, wood floors, gorgeous views of downtown, a pool, sports deck with a basketball and tennis court, even a movie theater room. What more could you ask for? The office staff and 24/7 security have always been courteous and very helpful in resolving any maintenance or lease questions that arise in a very timely manner. I would highly recommend the Plaza Apartments.
Adrian Perez: Lived there for abut two years and had to move out because our family is about to grow in number and needed the extra space, but if wasn't for that extra bottle of wine my wife and I had about 8 months ago, we would definitely still be there.The installations are comfortable and very slick, personnel is always friendly and extremely helpful and of course the location.I recommend this place for single, married or small families a 100%.
M K: If looking for a place downtown Grand Rapids, Plaza Towers is a MUST! Just had some beautiful work done on my unit and it could not look any better! I am so happy with the results! They are spacious, open, and the amenities offered here are a major bonus and you won't find any like it elsewhere! The granite, back splash, and choice of cabinets are very high end! The staff is so friendly and any maintenance issue is resolved immediately and efficiently! I recommend this place to everyone!!!!!
Jeremy Onofrio: I have absolutely loved my time here at the Plaza Towers so far! The location is perfect, considering you're within walking distance to all of the hottest bars, restaurants, and venues GR has to offer. The management staff has also been extremely friendly and helpful. They helped make our move-in simple, and were able to answer any questions we had. Maintenance is also top notch, they have responded and closed any maintenance related issues that we have had. The other great thing about living at the Plaza is the amount of amenities that you have access to (Indoor Pool, Sports Deck, Movie Theater, Skywalk, discounts at the BOB, and even access to the hotel bar to name a few). My apartment's condition when I moved in was spotless, and the room's themselves are bar none. Overall, I couldn't be happier with my decision to live at the Plaza Towers, I would recommend them to anyone!
sejla dervisevic: I have been living here for over 2 years and it's been the best time of my life. Living the city life in a luxury building with the staff that attends to my every need. They are so respectful to their residents and always have some good cookies out at the coffee bar. I recommend everyone to come join us.
Maan Alblowi: I love living at Plaza Towers. I lived here for about a year and had an amazing experience. It is close to everything downtown Grand Rapids. The building is quiet, office staff is exceptional, and 24 hour security is great. If you are looking to live downtown, choose Plaza Towers Apartments!

2. 601 Bond Apartments - Grand Rapids

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· 26 reviews

601 Bond Ave NW, Grand Rapids, MI 49503

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601 Bond Apartments: what do users think?
Kathryn Bules: The staff is so helpful and I love the building! The apartment, amenities, and location are great.
Rebekah Hartman: I was at 601 Bond for one year and do wish I didn’t have to relocate states for work, because I would have renewed my lease! Like any property management, there were some stressors with management BUT the leasing staff and maintenance were above par.In particular, Erin was a phenomenal leasing agent and was genuine, kind, and relationship-oriented. She was always thoughtful and remembered little things that made giant impressions. She is also creative and made the space fun to live in.Mark was basically my favorite (shh) and addressed maintenance concerns immediately, no matter how unimportant they seemed to me. He always had treats in his pocket for resident dogs and literally got on his knees to pet dogs, which was sweet. He made me feel heard and safe.Yes it’s an expensive property, but the views, amenities, neighbors, and especially the location made it worth it. I made so many great friends, even a new best friend, while at 601. I will miss it!
Austin Gabriel: Absolutely beautiful building, fantastic staff, and great location in downtown Grand Rapids. Very dog friendly area with lots to do! Erin was my leasing consultant and she was so helpful!
David Holmes: Looking to move in the future and decided to look around, came across 601 and Icon on bond. The staff there are very professional and friendly. They were able to answer all my questions and made my apartment search an easy one by being helpful in recommending the perfect apartment for my for my needs.
Kyle Sherwin: I’m now on my second lease at 601 bond and it has been a great living community. Staff goes above and beyond to answer questions and issues promptly. Abigail has been super helpful with any leasing questions and always being a friendly face to the residents here. Best part is how quiet the building is and those views from the rooftop. Would recommend living here
Catherine Hemmer: Beautiful apartment complex with great staff. Bright and airy apartments with stunning views. Fairly quiet building. Nice amenities as well. Walkable to a few shops and restaurants along the river. Highly recommend.
Jorden Simmonds: We just moved into 601 Bond and absolutely love it! The apartment, facilities, location, and views are amazing. Everyone in the complex is very friendly and we already feel so welcomed into the community. Siana was our leasing consultant and she was so helpful throughout the entire process! The application and move in process was extremely easy. We could not be more pleased with our new home!
Noel Tavarez: 601 Bond is an amazing place to live! I love the atmosphere and the leasing process was super easy. The leasing consultant that you work with is super friendly and super helpful. The apartments are super spacious and modern. I love the automatic lights in the bathroom, closet and laundry section in my floor plan. It is energy saving but also cost effective! The coffee shop near by is amazing and has such great options. I love how you don’t hear any foot traffic in the hallways or in your apartment. They provide shopping carts for grocery runs from your car to your unit which I think was a brilliant add on. The other residents are very nice and respectful. I know I made a great decision living at 601 Bond. I know reviews are often challenging because you want accurate information and not just like everything is perfect. The only concern I would have is that the only option for internet access is with AT&T and the view on the lower levels aren’t as great as the higher ones. But that’s really it so I can’t really complain much. If you’re looking to have a downtown apartment with great amenities, great food/bar/coffee options near by as well as loud at all this is the spot!!!!!!
Matt David: I moved into 601 Bond at the end of the summer (2020) and even amidst the craziness, I absolutely love it here! Christy has always been great from the start getting everything situated for me and feeling welcome to the new area. Love the rooftop and workout center and living walking distance from downtown is a huge plus.
Rayanda Jones: Great location for GRCC students and amazing staff!
Carly Jacobs: Living at 601 Bond was incredible! The views are to die for, the amenities are amazing (the rooftop and sky lounge are my personal favorite), and having Sweetwaters right downstairs is such a convenience! Christy was always such a huge help whenever we needed her, and continuously went above and beyond to make sure our needs were met. Highly recommend 601 Bond to anyone who is looking for that downtown living atmosphere!
Samuel Collier: I've been living at 601 Bond for about 10 months now. Great views, facilities, and staff. Christy in the Leasing Office is always super helpful. She's addressed any questions or issues I've had promptly and effectively. Her kindness/positive attitude is contagious.
Candace Nixon: I have been living at 601 Bond for a little over 3 months, and I absolutely love it! I searched for weeks for the perfect place to live, and I would’ve shorted myself if I had not chosen here. The amenities are amazing, and the views are actually unparalleled. I cannot thank Christy enough for all of her help in my move-in process and always being a smiling face to chat with. She truly went above and beyond, and I know she will for you too. You cannot go wrong living here!
Travis TenBrock: Living here is great! Christy, Carly, and Abigail are all incredibly fun and friendly. They've been so helpful in the moving process and helping whenever needed along with Mike in maintenance. You guys are the best, thank you!!
Hansika Narayan: I live here with my partner and dog and we have loved this apartment. Our unit is beautiful with all new appliances. There’s a great roof for grilling and gym. And most importantly it’s walking distance of the Spectrum hospitals which is very convenient for work. Carly was especially helpful in us finding this place, and the entire staff is very helpful and accommodating. Highly recommend this building for anyone looking for an apartment in Grad Rapids!
Rob Burr: 601 Bond is an awesome place to live and I would recommend it to any one looking to move here. I recently moved out due to relocating but I lived here for a full year and have no complaints. The finishes are top notch and the units have a full size VENTED washer and dryer which is super hard to find in any apartment. I never had any noise issues with people above or next to me either it was always super quite. Also as far as the rooftop area goes there is just nothing like it in the Grand Rapids area. It is the perfect to place to hang with friends or host a party with amazing views of the city. When I moved out Christy and Carley were very helpful and accommodating to my needs...I have no complaints they are awesome!
Wendy Jacobs: My daughter recently moved to this location. When visiting, I was very impressed with the look of the property and the amenities that are offered. The apartment has a nice layout, with very pleasing aesthetics! If I were to relocate to Grand Rapids, this property/location would definitely be a top consideration! Very convenient, quick and easy highway access, too!
Celia Sang: Friendly staff that are willing to help and beautiful apartments!
Monica Thibodeau: I recently moved into 601 Bond and cannot say enough about the staff and community here. Christy, Carly and Abigail made my leasing and move-in process effortless and enjoyable--plus they always have a treat ready to give to my dog. Would highly recommend!
Sydney Spellis: My husband and I have lived here for a little over a month, and we love it! Great location, modern style apartments, and very dog friendly!!
Kevin Peterson: I am excited to finally move in to my new apartment. Lindsey from Hayman Co. has been extremely helpful in the process!!

3. The Brix at Midtown Apartments - Grand Rapids

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· 119 reviews

414 Benson Ave NE, Grand Rapids, MI 49503

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The Brix at Midtown Apartments: what do users think?
Silvia: The Brix is an amazing place to live. In a way, it feels like a nice resort. Ashley and Alycia are so amazing and are doing great job.
G: good for college students and young professionals, mainly residents in their early 20s, so is often a bit loud
Anu Sood: Wonderful experience thus far! Lived here before I bought my house, and loved it so much! Clean, new, nice!! The move in process was easy and stress free. Location is perfect- close to everything. I can’t say enough great things!!
Eliana Condotti: I had the pleasure of meeting Euri today when he came to look at our apartment because our energy bill has been high. Not only did he replace the vent for our furnace, he also vacuumed our furnace room because it was dusty as well as vacuumed underneath our fridge. He showed me different things in my apartment that could be switched to a different setting to save money and he was overall so helpful today. He even replaced the lock on one of our bedroom doors and was kind and polite when asking to go around our apartment. Euri Was an outstanding and thorough worker today, and if I ever have another issue in my apartment, I want to request him to come fix it! Euri deserves a raise for his incredible work.
Brock Roelofs: Maintenance and staff are super helpful and welcoming. Shout out Scott for helping with me the golf simulator and keeping it up and running.
Pallavi Prabhu: Scott did an amazing job! He responded quickly to a maintenance request and was so helpful! He went out of his way to ask if there were any other issues in the apartment to make sure it was in tip top shape for me!
Sean Halverson: Scott Dovey with maintenence helped us out with a microwave and it was fixed promptly the very next day. Incredibly knowledgeable and friendly. 5 stars!
Geralyn Moody: Alycia, Bri, and Jeanvieve were all incredibly helpful during a very stressful time. They were all reasonable and understanding. Did not feel like I was working with a large corporation at all. Appreciative of them.
Isabelle Torossian: I love the Brix! Scott, Ashley, and Bri are the nicest and always willing to go above and beyond for all of us. The other day I was bringing things to my car and Scott offered to help! I feel like the staff is personally invested in our wellness and cares! Another time, I went on vacation and Ashley took my plant to water it while I was gone. The staff makes this place feel homey and lively. I appreciate everything they do!
Nathan R: Staff is amazing! Nick was more than willing to push my car after I got stuck on the street! Super kind gesture and a great guy!
Attica M: Euri is exceptional, as well as the entire staff, his response time and efficiency to maintain and repair has been awesome!
Pamela Cobos Siliceo: I've lived here for a couple of months and I love it! The building is always clean and well kept. Staff is amazing. Amenities are awesome! Special thanks to Molly as she's been so helpful from touring us, to answering any question once we moved in. And, to Euri. Thank you so much for always going above and beyond with any issue we report.I gave it a 4/5 as parking is a nightmare! And the price to park inside, in my opinion, is very high.
tristan phillips: I just moved out of the Brix recently and I definitely enjoyed my time there. The apartment was good, appliances very reliable, the balcony was very nice – tough to find an apartment with a good balcony in the area. The amenities were nice also – pool was good during the summer and the fitness area was better equipped than some gyms I've been to. I also liked the location – not as pricey as downtown but still a decent number of restaurants, grocery stores, etc. within walking distance. The people, though, are I think what really set the Brix apart. The front office staff were always super helpful whenever I had questions about anything, and the maintenance people – Scott, Yuri, and Nick – were always there in short order the few times I needed them. They also always had a smile and some pleasant words for me whenever I passed them on the property. Overall, I would definitely recommend the Brix. It seemed to me before I moved in that it was a much better value than most of the other properties in the area and my time there only strengthened that opinion.
Spencer Hurst: Scott D. took the time out of his day to demo the golf simulator for a group of people within a couple hours of the request. He continues to go out of his way as a supervisor on staff.
Lindsay Sandell: The Brix is an amazing place to live. In a way, it feels like a nice resort. Some of my favorite aspects include the close proximity to the medical mile, the building feels very safe, the amenity package is hard to beat (pool, gym, work spaces, golf simulator, etc), and it is pet friendly. All of the staff are very friendly and know us by name which provides a sense of community. The pictures don't do it justice, but the lobby and recreation areas are beautiful and cleaned daily so it is always impeccably clean which I appreciate.One staff member I would like to thank is Euri. Euri always provides excellent and prompt maintenance. It is always a pleasure to speak with him.Message me through the Brix website’s Rentgrata portal for $150 off before moving in.
Jon Sanford: The Brix is awesome with all its amenities! Has a sick pool, lounge, and golf simulator. Scott is the maintenance person and he is the man! Super friendly and showed us how to use the golf simulator. Highly recommend living here.
Lauren Kummer: Scott taught us how to use the golf simulator and explained in great detail, while also allowing us to practice and learn how to properly use the equipment. Thanks so much!!
Nick Statz: The maintenance supervisor Scott is amazing! He helped us fit a couch through the doorway while struggling to move in, as well as helped us get set up with the golf simulator. The apartment and amenities themselves are also fantastic!
Sam Carson: The Brix has been great so far! Alycia, Molly, Scott, and Euri we're very helpful during our move in. Everyone has been super friendly and the complex as a whole is clean with great amenities.
MICHELLE ADLER: When we were locked out of our apartment on a Saturday, Eurie was phenomenally responsive and came to fix our door issue right away!
Amanda Aldrich: We have had to put a couple of very minor work orders in and Euri is always amazing! He’s quick to respond and gets things done asap. He’s also super polite and professional!

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