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Bus company
1. Greyhound: Bus Station - Grand Rapids
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· 504 reviews
250 Cesar E. Chavez Ave SW, Grand Rapids, MI 49503
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Elio Martinez: Disgusting bathroom
The B Face Betty: The ride was comfortable, the bus was clean,and they practiced social distancing.
Ross Vander Klok: It is a bus station. If you have never been to a bus station that is good and I wouldn't recommend it. If you have you know exactly what you are getting. I would imagine having to ride a bus a long distance is already pretty depressing but add having to go to and wait at a bus station to it makes it especially bad.
Anggella Katherine “Strawberry” VandenToorn: Great area and agency
Maxfield Petrlićh: Everyone was easygoing and helpful, these buses could be more comfortable though
Barb Van: Lots of space, climate controlled, stays on schedule. Drivers are great. Vending machines for snacks, sandwiches, drinks.
Ange Springer: Always a friendly, courteous, helpful staff at this location.
Sue Fox: My bus was Indian Trails and I was pretty impressed. Very clean, electric plugs, bathroom and the internet.
Madison Cozad: I am aware that if you don't buy a flexible ticket, you are unable to get a refund if you cancel or miss your bus, but I wouldn't have thought they'd enforce that for when they THEMSELVES cancel the bus.We're down almost 150$ with nothing to show for it because they refuse to refund us for services they didn't provide. It's absolutely ridiculous.
Tina Weir: So far so good i only had one problem and its was one of the driver s
Barbara H: Could use more seating and signs about arrivals and lining up, but fine overall.
Todd Barnett: Cool place no issues
Robert Carothers: The staff was friendly and professional. The facility was fairly clean and was quiet, no hub bub. The seating was adequate and sturdy. It got a little bit uncomfortable after a while, but it was ok. For a bus station, it isn't too bad.
Larelle Phillips: The gray hound need improvement. Bathroom are dirty and need cleaning 🙃 😩 🙄
Ivan Mondragon: Saben si salen camiones a Denver y si la venta del boleto es a todas horas se los agradecería mucho
Doctor Matty: Just a greyhound bus station. Pretty typical.
Tree Lee: This bus station was decent. They do have an office to sell or print tickets during ticket booth business hours. It’s called Trails something…. Waiting area is decent, enclosed to protect from weather. Wall charging available. Vending machines, bathrooms.
kylie dors: All this company does it make it's customers miserable. They cut lines now all the buses are sold out even at ridiculous prices. I hate this country I just want out of this is how it's going to be
Sophia Cole: Staff at the greyhound made comments that made me uncomfortable and felt personally harassing. Greyhound bus pulled up to the wrong door or the bigger women at the station gave me the wrong door.
Jonie Soules: I hate Grayhound bus line
Patty Wardsauer: It's a nice place the only thing was the bathrooms, it was a mess
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Travel agency
2. Aspen Travel Inc - Grand Rapids
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· 24 reviews
2751 Alpine Ave NW # 5, Grand Rapids, MI 49544
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Michelle Nedved: I can not say enough good things about Coryn at Aspen Travel! She was so helpful helping my husband & I book our honeymoon to Punta Cana. Throughout the entire process she was there for any questions and even checked in with us throughout our trip and made us aware of any changes to our flight! I will definitely use her when booking future trips, as it is nice to have someone to "lean on", while booking international travel :)
Claire Shymanski: We worked with Coryn and she did a great job of booking our honeymoon to St. Lucia to the La Toc resort! She had great suggestions for excursions and was very responsive and great to work with!
E Hot: Coryn at Aspen Travel was so helpful to me on booking a trip, 2 Thumbs upon service I rate them 5 out of 5 Stars
Alex Bednarek: We used Coryn for our honeymoon to St. Lucia at Sandals Halcyon. Our trip was flawless from start to finish. She was experienced and professional, making great recommendations along the way and helping us pick out our ideal dream vacation. Coryn knew the restrictions and rules to allow us safe travels without any delays. We were upgraded on multiple features of our trip that I am certain we would not have otherwise been privy to on our own.The resort was quaint and secluded while allowing for all modern amenities. So many extras to choose from on one trip. We will be repeat customers!
Omar Gomez: Great business that helps you plan vacations, from domestic to international destinations. The people here are extremely kind and helpful and will no doubt make your planning for a trip much less stressful.
Chris Barscewski: Best travel agents very knowledgeable, friendly. We will always use them.
Susan VanWyk: Terry does a great job! I've used Aspen travel before and I've always been very happy.
Kathy W: Great service!
Curt Warren: We have used Aspen Travel for the past 4 years now. Never have had a problem with them, or any portion of the trips we have taken. Highly recommend.
isael santizo: Sometimes cheap flights not always
carl urban: Booked a cruise with Coryn and was a great price.
Amanda Alt: Nothing but good things to say about our experiences with the team at Aspen Travel! Coryn planned the perfect honeymoon for us to Costa Rica, has book flights, and most recently helped to plan our vacation to Zimbabwe. She is a wealth of knowledge and patience--always willing to email, call or meet in person. Her responses to our questions are always timely, professional and detailed. She takes the time to truly listen and deliver excellent service which ensures the entire travel process, including the planning, is relaxing!
Thomas Vandenberg: Awesome
Zac Crane: I worked with Katie to set up a trip to Punta Cana. She was very helpful and responsive. She was able to provide great insight and suggestions and helped plan all aspects of the trip. Will definitely use Aspen again when scheduling my next trip.
David Stark: Coryn is very helpful and patient. She helped us plan our Christmas holiday in Turkey and Greece. I cannot say enough about what a good job she did in working through all of the details of a complicated trip. Highly recommend
Danielle Walley: My husband and I booked our honeymoon and anniversary trip through Coryn at Aspen Travel. I can't express enough how stress free and fast they make planning a trip. For our honeymoon we were provided dozens of options to find something that we loved within our budget. When planning our trip to Hawaii I decided to look into booking accommodations myself - when I compared it to the rates Aspen Travel put together they always had the best deal, so save yourself the trouble. We will 100% be working with them on all of our future vacations.
Mary Jenkins: Where to start, awesome staff, good travels, best prices. I won't go anywhere without their help.
Sally & Kirt Frain: We have used the experienced agents at Aspen Travel for our personal travel arrangements and business travel. Working with Aspen Travel has been an enjoyable experience and the travel tips provided have been priceless.
Mike Graham: Been traveling with Aspen travel for 25 years. They have sent us on some amazing trips. My wife is visually impaired and they know the best places and easiest way for us to get there. They have personally checked out most place they sent us to and have the tips about the places. We would have not gone on most of these without their help. Always very friendly and helpful.
John Kayi: Terri and Larry, along with their knowledgeable staff are second to nobody when it comes to travel knowledgeable and customer service. I have used this agency for more than 25 years for both corporate and leisure travel needs. They have never let me down. You will always be greeted with a cheerful voice and a huge smile backed by total professionalism. I highly recommend Aspen Travel.
Teri Senk: I travel in the country and out of the country. Either way Aspen Travel has all the answers needed.They are very knowledgeable and friendly. They have made my traveling experience more enjoyable. I would definitely recommend them for your business or leisure travel.
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Bus charter
3. Great Lakes Motorcoach - Walker
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· 30 reviews
3933 3 Mile Rd NW, Grand Rapids, MI 49534
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Zachary Rau: Disappointed to see a professional transport company with a bus full of 10+/- yr old kids passing semi trucks on the Mackinac bridge, which is illegal. One would think an established company wouldn't take shortcuts with children on board.
Jackie: This was my first time using Great Lakes Motor Coach and everything went very well. The coaches were clean. They needed little direction, very courteous drivers. I would definitely use them again and would highly recommend them.
Kristi Oostdyk: They made an error resulting in a cancellation of our trip. No apology.
Kathy DeGiulio: We used Great Lakes Motor Coach for Wedding transport from Shanty Creek to the Southwestern shore of Torch Lake. Our driver, Richard, arrived a few hours early to familiarize himself with the area and then provided outstanding service to a capacity load to the Wedding where he went above and beyond to make sure our guests could comfortably return to the hotel in two trips at the end of the night. Fitting the 56 passenger bus down and back a dead end street was nothing short of a miracle and Richard did it while I danced the night away at my son's wedding. I'm so grateful for his ingenuity in figuring out how to make this happen. He and the communication with the company was outstanding! Also, the bus was clean and cool on a very warm afternoon and evening.
Ethan Hemmeke: Richard is the best driver in the business
Matthew Klaver: Richard is cracked at driving
Misty Forde: Great Lakes Motorcoach was absolutely amazing to work with! They chartered bus's for us and about 30-40 kids each week for 6 weeks and were so flexible and great. Every driver was absolutely a pleasure to work with and so good with the kids. Highly recommend!
sheila murphy: We used Great Lakes Motorcoach for all of our team’s competitions in Michigan and they were outstanding! Melissa, Julie, and all the drivers were so professional, friendly, helpful and extremely responsive to any questions we had. We will definitely use them in the future!
Katie Vargas: We used Great Lakes to charter a large group to Chicago airport - we had a great experience with everyone we worked with at the company. They were able to accommodate our group on short notice and the driver arrived prior to needed time. We will definitely use again!
Amber Underwood: I had a confirmed charter booked with another company and they cancelled 16 hours before departure. 4:30pm! I had 50 of my most important clients to leave our office the next morning and had no way to transport them. I called Great Lakes and Julie helped me. She handled my situation with grace, understanding and professionalism. Julie went above and beyond, stayed late and did everything she could to help us. She called back after her efforts and said she was unable to help us. I thanked her and continued my search for a last minute charter. About 30 minutes later she called me back telling me she found a bus and a driver. She moved around the schedule, sat down with the owner and figured out a way to confirm a bus that would accommodate our group. Tears of joy! Julie, you are a superstar and I appreciate you more than you know. Thank you Great Lakes!
R M: Our bus from US Coachways canceled on us less than 16 hours before our very important client event. We were left calling multiple companies only to find out that nothing was available. Nothing, that is, until Great Lakes Motorcoach called us back, said they had juggled some things around, now had a bus for us and had found a driver. Seriously, they saved us from angering a bunch of very important clients as well as the loss of money due to the last minute cancellation at the venue. We can’t thank you enough Great Lakes Motorcoach! You will forever be our go to charter company!!
Brelynn: I am disappointed that they cancelled the Cedar Point booking from Lansing/Grand Rapids to Sandusky due to low bookings.Update: These folks provide a shuttle service for my employer and are very prompt and friendly when called. I still stand by what I said earlier but they do deserve an additional two stars on the service they provided.
Emily Huening: Our group was so impressed with Great Lakes Motorcoach - both with the driver, and the communication with the office. I would highly recommend this company!!
Enid Barron: Dallas client was very happy with Great Lakes' customer service and friendliness.Driver impressed organizer by remembering her from a 2009 booking!
Maria Segura: We had the opportunity to get service from this company about every 4 months ,the drivers are really nice !Just that in our last 3 trips there has been an issue with their bathrooms,they smell really bad my thinking is that they do not empty there bathrooms very often ,in our last trip we stay in Ill.for about 3 days the the temperature was about 90 just imagine the smell in our way back to Grand Rapids it was horrible,this need to be taken care of......
Dana Gomez: Our Girl Scout troop gets 3 bus travel quotes for our trip each year. Nearly every year GLMC is the most reasonably priced with no quirky rules that limit stops or number of scouts that can be picked up at each stop. We have been satisfied with the office at GLMC (Thanks Kathy), drivers, and the process at this company. Planning is easy with Great Lakes Motorcoach as a partner. Thanks all.
Brendan Jarmusz: Good buses.
Sarah MacKenzie: We had a great experience! They arrived on time, the bus was clean and the drivers were very friendly. In addition, we adjusted our leaving time last minute with no complications. We really appreciated it! As a final note, one of our group members left their headphones on the bus and Great Lakes shipping it to us no hassle. Thanks again!
August Garritano: We took a group of Performing Arts students and parents up North Michigan this past weekend and we couldn't have asked for a better experience. The bus was top notch, our driver (Scott) was incredible, and there weren't any complaints from our travelers. We highly recommend Great Lakes and we will be traveling with them for all our future trips. Very affordable too! Thank you so much!
Ryan Smallegan: Amazing company run by a hard working team right here in West Michigan!
brian carvo: Class trip to Greenfield village waylayed by bad wiper blades. 3 hour delay, the kids were very unhappy. No apologies from driver, no offer for refund. I don't recommend this bus service...I give them no stars(even though I'm forced to give one). Horrible
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Bus tour agency
4. Rideshare Interurban Transit - Grand Rapids
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· 4 reviews
300 Ellsworth Ave SW, Grand Rapids, MI 49503
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Michael Donegan: The staff here are very friendly and courteous!
Tad Smedes: It's a bus station, the bathroom was clean
JEN Davis: I love the Rapid!
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Bus station
5. Grand Rapids Bus Services - Grand Rapids
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· 11 reviews
333 Wealthy St SW, Grand Rapids, MI 49503
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Adam Boone: Absolutely brutal service, I am a nurse at a local dialysis clinic and sometimes my patients wait two hours after they are ready to be picked up for the bus to arrive .
Jessica Gervenak: The last two times my father was picked up the driver was straight on time and very friendly!!! I really appreciate you all, you help to make a positive difference in our families lives!!! Thanks so much!
LifeofKhari: Worst bus serive ever. The driver are jerks and the 28th street bus is ether way too early or late as can be. I been to many cites this is the only one that I just guess at. Can't even get to then early. Oh and if you just get there expect the driver to take off. In Kalamazoo they stop cuz you know it's theyre job. This city sucks in everyday thinking bout moving here don't not worth the time or money
BRENDAN SHANAHAN: I was nearly hit and run off the road by one of the drivers from this company. There was no one in the office because it was "not normal business hours". I was running down the road because sidewalks weren't plowed off and the driver of the bus passed me with less than a foot of space between us and cut in, bringing the back end of his bus into me. After he passed me he had to stop at a red light I was in the intersection going straight because the light was turning from red to green and the driver of the bus drove straight at me not stopping nearly running me over. I am documenting this less than 20 minutes after it happened. It happened on February 16 at about 6 PM on wealthy streat heading east, the bus number was line 5 and the driver was a middle aged heavyweight man with glasses. If anyone knows anything about this driver please let me know because I hope he gets fired and I will be reporting him on Monday morning. I pray to God he gets fired.
Thomas Mccaffrey: Uncourteous drver would not wait for passenger who was close enough to the bus stop to pound on the bus. When I told this to another driver she said " everbody says that about ken; ges retiring soon.
6. Popular Travel Agency - Grand Rapids
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· 3 reviews
by appointment only, 35 Oakes St SW 5th floor, Grand Rapids, MI 49503
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Bus company
7. Rapid Central Station - Grand Rapids
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· 68 reviews
250 Cesar E. Chavez Ave SW, Grand Rapids, MI 49503
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Nameless ShadowAccount: Great place to work,
Jeremiah Duimstra: half the time it stinks terribly.
George Waltz (Gee): Efficient and effective way to travel locally.
Christina Hoffman: Bus 18 @ 8:10-8:15 p.m......Bus driver is Justin . Sprained my wrist when he took off and I had my son in his carseat on my arm && my stroller in my other hand. I had to drop my speedily drop my 5 month old son on the ground about 1 foot off the ground. To catch my balance && my stroller fell on my leg. He didnt make me pay bus fare either ....I hadn't even made it to the 1st seats on the bus
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Travel agency
8. Witte Travel & Tours - Kentwood
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· 35 reviews
3250 28th St SE, Kentwood, MI 49512
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Jean Mulder: We were not impressed. The trip of interest is only 1x yr. The river cruise vessel staterooms could not hold a candle to either Avalon 5☆ nor Viking 4☆. Per the brochure the beds are a twin and a couch conversion. Looked like an early 1960's small room. Sink and bed separated by 1 plywood like divider.....and trip price higher by comparison. We felt disappointed as we went in with great anticipation of selecting a cruise.We are well seasoned travelers with escorted travel but this trip, will plan a 2week Backroads of Holland driving adventure. 6th NL visit.
Patrick Umphrey: Karen McGuire is a consummate professional. Great on detail and follow up.
Marcia Ross: Very poor communication between agent and customer. Had to request what we did get.
Rick Solle: Great service that can't be beat!
Shilah Sparks: Cathy at Witte travel usually books our travel arrangements. She is always on top of any changes as the arise.
theguy brah: Positive:Professionalism,Quality,Responsiveness,ValueVery nice and professional staff
Marco Cruz: Great service
JP VANDERKOK: They did ALL our family travel itineraries when we were living in GR . 👍
Richard Post: Very informative about their avalon river tours
Richard VanderMey: Great Deals!
Mario: 😳
Roger D. Tiller: Fantastic
Mike Wint: Still trying to book my cruise. Stay tuned.
Daniel Brehm: Witte travels did a fantastic job with our vacation to Cancun. Delivered all information to us well before so we were very prepared for our trip.
Deb Creswell: We booked our vacation with Teri at Witte. We've used her multiple times. We did purchase the recommended trip insurance with cash back option Teri recommended. While we never used it before, we needed it this time. Due to an accident on the way to the airport, we never made it to the charter. That was a Sunday. On Monday morning, Teri took care of everything and we are now awaiting our refund. Fabulous service!
Jen Richmond: Don’t come here if you’re a first time flyer. Our agent didn’t give us any useful advice. We went to the Chicago O’Hare airport instead of Ford to save money on tickets but made up the difference with hotel and gas fees, along with headaches and traffic nightmares. She also booked my tickets for the WRONG DAY and I almost didn’t find out in time (saw the mistake 2 weeks before departure). I would have noticed sooner but I put my trust in the agent to do her job right the first time. We got no apology for the mistake and it was an incredibly stressful first flight for me. It’s not that hard to book your own flights so I recommend just doing it yourself.
Rachel Rodgers: Not super helpful
Michelle Matos: Great personals..
Stephanie Vos: Terri is wonderful, very helpful
Josh Higginson: Listen Deb, not the way to do business. And I know because I own one. If I found out one of my employees treated a customer with such disregard I would fire them. You didn't even try to help me. I believe you said "well if Delta can't change it, I can't either". Yeah so just booked another flight online. You just missed out on a sale. Why are travel agencies still around?
Linda Northouse: Very helpful.
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Travel agency
9. Escape World Travel - Cascade Charter Township
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· 5 reviews
2828 Kraft Ave SE #298, Grand Rapids, MI 49512
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