Best Carpet Installer Grand Rapids Near Me

Keal Harter: The pictures speak for themselves! I included before, during, and after shots. My wife and I were looking to refinish two floors in our upstairs bedrooms.Scott and Joe were quick to respond, set up the initial evaluation appointment, supply a quote, and a week later, the project was complete. They were super responsive and provided samples of different finishes mid-project to offer options. I really liked how we worked together as a team to get the desired results.The attention to detail before, during, and after was impressive.They worked hard and left the upstairs in excellent condition post-project.Other companies that quoted the project didn't necessarily provide the options or the value that Floor-It provided. I appreciated that they were considerate of our project budget and worked to find solutions to be within our budget.I highly recommend the Floor-It team, and I would work with them with any follow on project. Give them a chance to work with you, and you will not regret it. Definitely go with Floor-It.Services:Floor refinishing,Wood floor repairs

Brittney Hebden: The Floor It team/Scott did an amazing job refinishing our wood floors! Our floors from the 1940s had damage from previous pet stains, nail/screw holes, etc. and the finished product exceeded my expectations. Scott even came over the weekend and evenings to help get the project completed faster. They were very detailed, clean, respectful of our space, and competitively priced. I highly recommend Floor It for your wood floor refinishing project!Service:Floor refinishing

Emily Tomes: Positive:QualityThey do great work! Not always the best at responding in a timely manner, but still worth it. We've used them twice and both times they have done quality work.Service:Tile work installation

Julie Kramer: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWe have used Floor It and worked with Scott on three different projects. Hardwood refinish, tile backsplash, and vinyl plank floor installation. Each project came together as we hoped and Scott was great to work with. Would highly recommend!

Hannah Seger: Positive:ValueScott did a great job refinishing our hardwood floors. We were in a time crunch and he was able to squeeze our project in and got it on done on time to move in to our new home. Our floors look absolutely beautiful! Would highly recommend.

salim muhammad: Positive:Professionalism,Quality,ValueGood quality contractor.Services:Install flooring,Repair flooring

Ryan Kuhlow: Absolutely amazing company to work with! Scott was very insightful, helpful, and polite from the get go about refinishing out hardwood floors. They turned out better than my wife and I hoped, and they went above and beyond in multiple ways...including help fix a couple issues from a previous company. Would highly recommend to anyone!

Ethan Putterman: Floor it and Scott were great from the get go. I had first called to gain some insight and have some questions answered for a flooring project my wife and I were going to DIY. He was very helpful and even came out free of charge to take measurements and give advice for how we needed to proceed. For a great price Scott offered to come by the following week and help level out some areas of my subfloor and get us started on the first few rows of our flooring. He even let us borrow some tools for no cost! Very appreciative of the help and look forward to doing business with them in the future.Service:Repair flooring

Sally Blackport: Positive:Professionalism,Quality,ResponsivenessWe have use Floor It for two separate projects in our home and would continue to hire them for future projects! They were very responsive in communicating, do excellent work, and were very respectful of our home even down to wiping footprints off the floor as they worked. Would highly recommend!Service:Tile work installation

Jeremy Barger: Positive:Professionalism,Quality,Responsiveness,ValueExceptional Service, Quality & Value! Thank you Scott!!Service:Install flooring

Chris Grabar: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value

Tony Francione: Scott and Brandan we good to work with. They were one of the few outfits in the area that would install tile that was purchased separately. They were also mindful and accommodating of our schedule. Scott did the work and he was respectful of our home and always cleaned up after he was done for the day. Also feel like we got a good value for what they charged us for the work.

Mary Cook: Their work is exquisite and the customer service is unmatched. Would recommend to anyone needing flooring done, home or office!

Jamie Cicala: I was looking for someone to install flooring in my basement. Floor It came out for a quick estimate and was able to install sooner then expected. I couldn't recommend them enough! :)

Demita Ross-Jefferson: Excellent service. I would recommend this company to anyone looking for flooring

Russel P: The only thing worse than not showing up for a confirmed, scheduled appointment is when Floor It didn't call to say they couldn't make the appointment. Really inexcusable.

Cory: Scott and his team were great to work with. They were very easy to communicate with and walked us through every step of our kitchen remodel. They definitely went the extra mile to make sure my wife and I were happy and we couldn’t be happier with the final product. They did a great job in just a week and their cost was half of some of the other contractors we spoke with. I’d easily recommend Floor It and will be using them for future renovations.

The Lowdown Feedback: I worked directly with Scott, Co-Owner of Floor It from start to finish. He arrived promptly at our residence to provide an estimate, get us on schedule, and to help us locate a flooring provider that was affordable. We remained on schedule for the project, and the final result in our home was wonderful. I found Scott and his small team easy to work with and very professional. Email communication wasn't a problem, and all of my emails and phone calls throughout the process were answered usually within 24-36 hours. They are a small business and a small team, and they did an outstanding job. To add to this, I accidentally over-paid when the job was completed, and Floor It let me know the error and refunded my over-payment promptly. Looking forward to working with this group again for our next flooring project.

E T: I had a wonderful experience working with Scott at Floor It. Scott was very punctual and walked me through every step of the process. He took his time going over the nuances of the project with me before we started and during the project. He was extremely patient with my questions and concerns. He was very polite and finished the floors ahead of schedule and they look amazing! I would highly recommend Floor It if you are doing any flooring installation.

Ashley Radecki: Scott doesn't seem like a bad guy or anything, but today after a couple of weeks of discussing terms with him on a tile job he came up empty.The following is a true story. I am not a melodramatic person and am not angry feeling, but have that gosh darn this is frustrating feeling in my mind. He gave me a quote on the job. I found someone who could do it for a cheaper price, but he had worked with this tile before so wanted to give him chance to match. He agreed and said we can start that same week, but his caveat was that he wanted ALL the money upfront. Now first of all, what legitimate contractor or company wants ALL the money before a job like this is done to the service purchaser's satisfaction? This communication took way too many days to determine and I had to re-email him. I told him I would pay him half up front and half when finished - 2 days later, he agreed and asked when I wanted to start. I promptly answered him that day about my timeline which was soon and asked him what would work - this was sent within hours of his email. 3 days later I was on my 3rd email as he had not responded.Then he tells me he can't do it for over a month. this was a total waste of my time. It seemed like really poor speed of communication and it seemed like he really gave the impression that this could be done soon. Who says they are ready to go in the same week, then after negotiations asks when do you want to start if they actually can't do it for over a month. Even if I agreed to do it in that timeframe, does anyone think by now that I would trust him being that he had slow response to email, preferred all the money up front, and misled me on timeline before? He might be good at what he does, but is he picking and choosing by volume and level of pay? So if better paying work came in, maybe he bailed on me to do that first? But that is very unprofessional if true. We agreed to a cost and format of pay and now suddenly he cannot do the job. Luckily I have a back up that will do it at the same price. But I have to say until he is more organized and sincere as well as timely, I would not recommend him to anyone. What a delay, what a waste of emailing and just a waste of my time.