Best Chevrolet Dealer Grand Rapids Near Me

Andrew Holroyd: Came in no appointment. Needed a battery. Steve P got it sorted for me.

stephen phillips: The service was very concerned about the problem, and helpful with my warranty. I was impressed.

The DOraz: Always a great experience and frictionless.

Geof Gaiser: Keith Remelts is knowledgeable and well organized. His predicted lead time to receive our car was accurate. Follow-up had been attentive. Pleasant to deal with face to face.

Robert Moore: Stephanie was amazing! She made my out of state transaction smooth and flawless. I can honestly say this was the easiest and most hassle free car deal I have ever done. Thanks for the great experience.

DOUG MILHOLIN: FRIENDY AND FAST

Devin Tomkins: After purchasing a used truck from Kool Chevrolet, I encountered multiple issues shortly after the purchase. I was initially concerned that I would be stuck with a lemon, but Kool Chevrolet's management team quickly stepped in and went above and beyond to make things right.I was appreciative when they offered to purchase the vehicle back from me for the full price that I had paid for it. This kind of customer service demonstrates the level of class and professionalism that Kool Chevrolet operates with. They were under no obligation to take these steps, as I had purchased the truck "as is," but they did so anyway.The management team was not only helpful, but they were also extremely kind throughout the entire process. They made sure that everything was taken care of quickly and efficiently.Thank you, Kool Chevrolet, for the way you handled this situation with a customer focused approach!

Beth Koster: They found the problem & kept me informed. Having the loaner car was such a convenience for me!

Byron Lewis: John V. did a great job helping me find what I needed.

TJ K: I thought some work was due but service saw it wasn’t necessary, saving me some money. Thank God for honest people. I will be back

Justin Haan: Great job by the whole Kool team!

Ron Komejan: It was quick and everyone at the dealership was friendly and courteous.

James Terry: Very friendly staff the salesman that helped us get our new truck was great the financing guy was also great we had zero problems with them all went very smooth

andrew visser: Very courteous and helpful great groups of people there will always recommend and I’ll be back again for sure

Mike Quick: Derek, Paul and all of the staff in the service department get the job done! I appreciate all that they do.

Craig Zahrt: Derek Drudy was working that Saturday morning and I can not say enough on how pleasant the service was. Polite, courteous, conversational and very professional. Took care of all my needs. It was a great visit again at Kool Chevy. Thank you for everything.

Scott Lucas: Stephanie Crawford was my sales person. She was fantastic. Always there to answer my questions and concerns the whole way. Top class job. Also a big thanks to Ross Devos on his assistance as well. Defiantly will recommend anyone looking for a car or truck to see them.

Ken Snow: Perfect!

Kristi Spaans: The staff is amazing! From the time we purchased our truck we’ve only ever met wonderful employees at Kool. Most recently, they replaced a side mirror in such a timely manner. It was less than a week from the time I stopped in for a quote until the work was completed. They told me it might take an hour but it was only 30 minutes! Great job, Kool Collision!

Cyd Dewaha: Dyllan was super from start to finish. Made the leasing process very easy.

Chance Iraguha: Customer care was great, appreciated

Jeff Jauch: They are always great to work with my schedule

Kymberli Nichols: I worked with Paul at the Todd Wenzel Used Car lot and he was wonderful! Although I did not end up purchasing my car from him, I was very grateful for the kindness he showed me!

Sherry Petroelje: Prompt serviceLove the car wash that comes with the serviceComfortable waiting area

Hailey McMillan: Denny was very helpful and worked around our schedule. He delivered vehicle & paperwork to me at my house

Courtney Cabot: Amazing service, made my transition into a new vehicle very easy

Nancy Knigge: Alex was great, super friendly. I didn’t have a ride to get to the dealership, he came out and got me. I would send anyone to him. Great job Alex, I love my new car.

ຮັກມີໃຫ້ ດວງປັນຍາ: Good

Jodi Heard: Had an amazing experience all around! First, the Hudsonville store graciously brought the vehicle I was interested in to the GR store- very grateful for that! Second, Jamie Walters- the rep who walked me through the steps of purchase was transparent, informative, helpful, professional, and welcoming. Lastly, they stayed late on a Friday (the weather was beautiful too!) to help with the financing, and sale finalization. Fantastic experience buying my first brand new vehicle!

Darlene Seger: AJ was awesome. Very informative. He gave me a lot of information that I never knew. I appreciate him and I will go back to him every time.

Diane Warners: Friendly fast service. Always clean.

catbertie: Was blindsided with the 3% credit charge using mine. Should have been warned before, especially since I dropped my vehicle off. Cost me an extra $30ish since this was a 30,000 mile service. Not happy- I don’t carry checks or cash with me.

Jaime Boyson: Always friendly and usually in and out pretty fast with any service done. Quick to help with problems or concerns about my vehicle.

John Long: My Dad, my brother, and I all bought Silverado's from Todd Wenzel Chevrolet in Hudsonville. We will continue to do so based on warranty, cost, and service excellence from a team we can trust!

Kris Curtis: Cost for oil change and tire rotation seems very expensive. A new cabin air filter is over $40. And then charged almost $15 to install it. They do an inspection but missed a headlight being out. Did a car wash but missed some tar on the back right quarter panel. I feel like the quality care we used to get is not the same.

Jeremy Defouw: Quickly and done well. Appreciate the visit

Jessica Medemar (Jessie): I got my oil changed. It didn't take long. The price, however, has gone up. $104.67, just for an oil change, nothing else. It's pretty ridiculous.

Cheyenne Fox: I have brought my truck in twice when I first got it for the window switch to just be told its a delay and nothing wrong. With a recent service for my brake light issue to have on the statement that my drivers side window switch doesn't work for other windows.

Luanne Scholten: My salesman, Alex, was great for my 2nd time doing a lease program with him.Very helpful and did a great job!!!

Lindal Lovell: very good and fast service

Randy Kahrs: Air bag recall for the passenger side. In and out 45 minutes.

Virginia Bunker: All the staff there is very friendly and helpful. And yes I did get the vehicle I was after. Highly recommended them.

Grandma Honey: Wonderful!!! Thank you

Joseph Wojtowicz: Very organized and extremely fast and well orchestrated.👍

Robert Edwards: Great customer service

Rachel Tuuk: Everyone was very polite and they completed the oil change in a timely manner. Would definitely recommend!

Sue Knauf: Greeted as I walked in. Friendly, but serious about their work.

Frank Wulff: hauled our trailer from Memphis mi to Sparta after telling us bring it right now hurry . 3 weeks later never even gave us an estimate had to trailer it back and and brought it to another shop and it was fixed this place is a name that used to be good and is gone down hill

Therese Cooper: The staff was courteous. The work was done well at a fair price. Car is running great! Thank you!

Frank Klan: Anna was great to work with. Our deal was a little tricky but her knowledge an patience made it very easy.We drive over 6 hours yo pick up our truck. We did trade in.No surprises.Great an honest group of people there.We will be back!!!

Joe Ogden: Bought a truck from there salesman name was Keith awesome place awesome people

Mindy Abbott: I am highly impressed with how well you have taken care of me as a customer with my purchase and making sure it left fully taken care of.

Randy Wiebenga: Tried to low ball me 4k on trade in.....I went elsewhere

David Harris: Good Dealership. They aren't interested in getting into EVs as much as other dealerships which I have been sad about. But their service department is top notch. Hopefully as GM migrates all their vehicles over to EV they will change their willingness to do more EV business.

Janet Osmolinski: Great service. Daryl is great to work with.

Thomas Thomas: Front desk gal very friendly nice business

Joan Weinrich: The people are so helpful and friendly. I bóught my new car their.

Dave Ignasiak: Matt Pleog is the man. He is an honest man with integrity.

Allan Northcutt: Very friendly people.

Kent Graves: Big shout out to Sparta Chevrolet and my sales guy Matthew Ploeg . Bought a car from Matt a few weeks ago in one of my easiest transactions ever. Then developed small electrical issues this week. After a quick call to Matt their service got me in the next day and fixed it same day. Great and fast service. If you're even thinking about a new ride you should check with Matt asap.

The kiss Family: After just having an initial 6point inspection done. They found a few things wrong. One saying one of my lines was leaking. I’ve never noticed anything leaking. They also said there was no connection at all with the radio and had to order one. They seem to have no issue finding the connection and not needing to buy a new radio. After having all the stuff done. And having it come less than they originally estimated. Had to bring it back cause of severe grinding and very soft brakes. When getting an update. A worker said she was out for the day cause she wasn’t feeling good but when I called the service department she was there and was there when I picked it up. Just felt as if they were playing games with me.

Ember Gleason: Matt Cinder was a great salesman to work with- he went out of his way to find us a great vehicle.

Jeff Olds: Hopefully my Corvette is fixed without installing a whole new transmission.

Amy Germain: My husband called the salesman to say he would be there this evening to sign papers drove 50 miles to arrive finding out the truck had been sold. This is the second time this has happen with this dealership once under Rex Hayes and now Betten. Will never do business there again.

Laurel Omalley: We just purchased a 2023 Equinox from Betten Baker in Coopersville. Our sales person Matt Cinder was awesome!! He is very personable, pleasant to deal with, and went “ over and above” to help find us the correct vehicle. We appreciate everyone at the Chevy dealership -especially Matt! Thank You- Laurel

Beverly McCarthy: Salesman Dan Sharmer was great to work with. He even kept me company for an extended time while waiting for my turn with the finance office. He obtained the special color vehicle that I wanted within 2 day! I love my new Buick Encore GX!

Greg Grossenbacher: It was a great experiance

Dave Ziomkowski: Very friendly and work was performed efficiently.

Justin Scheid: Matt cinder is the best sale person around. The dealership treats you like family.

b P: "You had me at Hello" in 2022 when we ordered my 2022 Silverado truck. That was fine minus the features that it didn't come with. (I should have bought a GMC) We brought it in on Mon. 4-23-23 at 10am with under 4,000 miles so all they had to do is a few things. Today 4-27-27 we assume it isn't finished, we don't know because no one returns calls, no one answers and we called different numbers all week. Is it ready, does it need parts, you can't figure it out, what is the deal? I for one would like my truck back if you don't have time to update it release it to me and I will bring it to a different dealer, if there is an issue let us know. Your service and communication gets 0 stars for this Customer. Still haven't talked to anyone, we have tried countless times even the acting General Manager. We went to Coopersville and picked it up Friday 4-28-23 still wasn't finished, Noone knew anything about it at all. Are we working with a ghost? Must be China's fault again

Amber anne: If I could give a 0, I absolutely would. We bought a used car from them and its been nothing but a lemon since we drove it off of the lot. Got on I96 The transmission started to shudder. The next day we called about the concern. My wife talked to David which he no longer works there. He handed his phone to Lener that works in finance. He told my wife that's normal and his vehicle does that. Long story short lol would be, We took our 2013 Nissan Pathfinder to the Nissan dealership to be checked, because betten baker don't check the vehicles before selling and i was told that from the sales guy's. we have a vehicle with a bad transmission, bad ball joint, loose sway bar ends. They said they can only help us with either 1,000 towards a new transmission that costs 7,359.96 to repair or get a new car and add the negative from our loan (that's all of what we owe on current loan), Using our car for a trade in So thanks for the lemon. Will never buy another vehicle from any of your dealerships.BUYER BEWARE READ ALL THE REVIEWS BEFORE YOU BUY FROM THEM

Christine Scheid: Matt Cinder is really good guy and helped my brother and I get his new truck.

Robert Boelema: I'VE ALWAYS HAVE GREAT SERVICE HERE. THIS DEALER KNOWS HOW TO TREAT CUSTOMERS THE PROPER WAY. WE HAVE PURCHASED SOME CARS HERE AND WERE NOT TAKEN ADVANTAGE OFF LIKE A DEALER ON 28TH ST DID TO ME IN THE PAST. I WOULD HIGHLY RECOMMEND BETTEN BAKER DEALERSHIP TO PEOPLE

Debbie Goodrick: Matt Cinder was really helpful and very personable. Will definitely buy from him again.

Jayme Nyp: They are very accommodating & extremely friendly!

shelby lulofs: Had a great experience here working with Matt Cinder! He was very easy going, friendly, helpful and patient. Never once felt pushed or pressured as I have at previous car lots. He's given continuous support even after driving my new car off the lot. I highly recommend going to see Matt Cinder!

Marcia Ulberg: Matt Cinder did an amazing job finding us our truck ..great guy to work with

kerisha03: Dan S. Was great he listened to my input and needs perfectly. I will definitely be recommending him and this location to friends and family

Vincent Jones: Great service all the way across the board!

Brandon Nagelkirk: Bought a GMC Truck from Matt Cinder. He was great to work with. Would definitely recommend him to others looking to purchase new or used vehicles!!

Keegan Maher: Everyone who helped with my truck purchase: Shane, Keegan, Randy, and Bill were all wonderful! They were very patient with me, I was not interested in any of the trucks they had on the lot when I arrived. But Shane was willing to do some extra work for me and got a Dealer Trade done in order to get me the vehicle I really wanted. First class service!!

Linda Rosendall: Everything was great

Scott Walker: John Harkema spent plenty of time with us explaining features and setting us up with a couple of vehicles to test. Once we made our decision he found us what we wanted and was able to deliver in a timely manner

Randy Robson: Always very professional, communicate throughout the service process, and reasonably priced. Great place to be confident in the maintenance work done to my Traverse!

Brenda Johnson: Staff members were very friendly and helpful!!

Todd Peters: Truck was scheduled to be into dealership by 9.30 am. I arrived by 8.30 and enjoyed schuttle back to my home to await word on problem with power mirrors. Dealership wanted the truck for the day. No word from service department by 4pm so I called and was told truck just got into a bay for diagnosis and would know soon on what the problem was. No word again by 4.50 so I called again and was told they hadn`t found the issue yet and would call tomorrow morn with update. The truck was scheduled for all day in shop but yet did not receive any attention till 3.30pm. Our truck is vital to our business operation and a delay in an ample time frame scheduled appointment did nothing to bolster our confidence in service departments- integrity and efficiency. Repairs came to just reprograming a GM replacement part and was treated fairly in price.

Beth Ploeg, Jr: Everything went

Nancy Bender: I brought my vehicle to Fox . They changed the oil and I left . Everything was great .

Doug Hubbell: Great service from start to finish

tony white: Body shop is polite.

Tricia Chapman: Friendly staff and quick service.

John Crooks: Always a pleasure working with all of the staff!!

H Davidson: Fantastic To do business with

Mike Kilmartin: it was wonderful

Mike Bronkema: Very easy to schedule service online. Communication via email and text was clear and thorough. Mickayla was very friendly and helpful. Service was very fast. Waiting area was clean and fresh. Thank you!

JAY NEWELL: Shane and Teagan were both very helpful and friendly. They made the process as painless as possible!

Gloria Groner: Very nice people, everyone was happy and friendly. Answered all questions. Kept me informed what was happening. Even had good coffee.

Howard Kerkstra: Very friendly and faster than I thought it would be.

Lynnae Miedema: It was a great experience! Staff was very friendly and helpful. I would definitely buy from Fox again!

Joshua LaBaumbard: Fox Chevrolet did an amazing job on fixing my flat tire. I had to reschedule my appointment and they worked on getting me in their schedule the next day. When I arrived they quoted me on 45 minutes to an hour wait time. I grabbed some of their popcorn that they offer to customers, and sat in their lobby for 10-15 minutes. The receptionist called my name before I even got through half the bag of popcorn. I paid 11 dollars for the fix. Another Chevrolet dealership in the area quoted me at 25-40 dollars and a 3 hour wait time. A week later and I’m still impressed. Great job Fox Chevrolet! Although I can’t say I look forward to having my truck repaired, you guys are my new go-to dealership.

dinero dinero: An employee by the name Carson Lukaart is calling african american men “Monkeys” and putting inappropriate things out on the internet and is trying to convince that this dealership is worth coming to.

Brennan Hallberg: The salesman that helped me was really nice and very outgoing. Kept conversation going when running numbers etc. I felt a little bit of pressure from the person who was running numbers to “make it work” for me. Everyone I encountered was friendly. However, the salesman told me he would get me floormats because the car didn’t have any. I followed up with him 2 weeks later and he said he had them but was out of town and that he would reach out when he was back. I followed up 3 more times without response back. I waited almost 2 months for a response and ended up with nothing. Had to go buy my own. Not sure why they would sell a car with literally no car mats. Not even the factory fabric ones.

Douglas Dingman: They treat me right, after I bought a new battery for the Corvette, at Kool, Aaron Koehn had the cashier office write me a check to cover the cost, I did purchase the Corvette from Ed Koehn the year before.

Tarra Gibson: The staff was polite, knowledgeable, and their prices were fair. I will continue to take my vehicle there.

Julie Stephens: This truck has been in FIVE (5) times for the exact same problem. The first 3 times were at Tinney. We will NOT go back there. This is the second time at Ed Koehn's, but I'm hoping the issue is FINALLY solved. Only time will tell, I think. If it is indeed fixed finally, I would change both ratings to the highest one possible. Thank you so much for trying again and hopefully, finally solving our problem. It's disappointing to have a truck with under 14,000 miles with this issue because it is/was untrustworthy and we were afraid to drive it for fear it would stall again and not re-start (which happened the last time).

Jay Roh: Good work for a fair price honest mechanic highly recommend

Rebecca VanLaan: Bought a car in Greenville. It was not cleaned thoroughly(it was a demo) and we noticed that an oil change was overdue. Two calls to get it arranged.

Peggy Voss: I had to have work redone from a prior shops work. They were punctual with the work and telling me everything that had to be done, and they found more leaks about the engine. We discussed what I could afford to have done now and what can wait for a minute to be fixed. They look your entire car over right down to the breaks inspection they do as well.

Eugene Zeagle: All was good until they got disappointed with me not buying a new white blazer that they got me approved for even when I told him I wanted black. I told him on my way out that I will keep him in mind and send people his way and he said “ don’t. I’m done with you”. Word of mouth is the best advertisement and he doesn’t realize how many people I come in contact everyday. Place is a joke when you don’t buy from them or it’s just Issac!!!

Shana- Kay Teria: THE FLYER IS A SCAM...SAVE YOURSELF THE TRIP AND DON'T GO THERE EVEN IF YOUR NUMBETS MATCH...THEY WILL TELL YOU THAT YOU HAVEN'T WON ANYTHING AND GIVE YOU A $5 WALMART GIFT CARD‼️ THEY ARE TRYING TO GET YOU TO PURCHASE A VEHICLE. DONT WASTE YOUR TIME IF YOU'RE JUST GOING TO COLLECT A PRIZE.

Sunshine Smigiel: Can't help ne

Jada Seely: Everything went great

Dennis Wallace: Friendly folks

James Wireman: Went to have a warnity work done told us it was covered after job was done o you owe 250 deductible on it would have cost me 110 to do it my self they need to tell people about there deductible

Jason Currier: Worst dealership EVER. Sell u a 36000 dollar truck with a bad transmission. Took the vehicle a 2018 silverado 1500 over to the dealership 4 times during my 3 month warranty. Complaining that the transmission was bad. All the service department would do is drive it 5 minutes and bring it back saying nothings wrong. Multiple calls were made to service saying the transmission was going. Now 5 months into ownership of this truck..the truck won't go anywhere unless it's cold. DEALERSHIP says. Sorry her is a $6100 estimate to fix.

Joseph Hamilton: Excellent service from service desk and wait for oil change was shorter than expected

Jacklyn Slocum: Samantha N. in the service department always makes scheduling such a breeze. Also great communication to let us know what the diagnosis is, options and pricing details.

janice steimel: Fast efficient

BJ THUMSER: Mark is always on the ball with me. Good Service writer

Rick Moore: We got another quote on a less well equipped vehicle, the one purchased from Koehn was actually lower priced by $400.00. We have purchased several vehicles from the Ed Koehn and always been a great and great service.