Best Computer Wholesaler Grand Rapids Near Me

Brent J. Peterson: Nice people

Chris Fraley: Good Place to Deliver, Fast , driver friendly, Overnight Parking as well

Robin Saunders: These guys and girls are nice to work around and good locators

shanty burton: They have what you need...or can get it

Glen Voetberg: Good place to deliver to.Very little wait time.

TY POSSEHN: Its a private business

Daniel Bryant: Thanks for lying and saying I missed so many days when today was my first time missing work due to the flu!! I'll make it known you guys fire people due to illness!! I have proof I AM SICK!!!! Learn how to treat your employees better!

David Pittman: Best place around for your office supply and janitorial needs

Bruce Day: Fantastic service and fairly priced

Josh Wiser: I always leave honest reviews for services such as this. Great communication, reasonable, great job done. Everything you want from a repair place.

Anon Nymous: I was at first a customer, then awhile later an employee. But due to medical complications I became a customer again. This is the best place I have ever worked for excluding the military.They honestly do care about the customers and their own employee's. I have never been dissatisfied with the level of courtesy or service provided by User Easy. I can assure you that as a customer I have some pretty precise demands for my custom system and they have never failed to provide.I would just like to state that there are rare moments when despite the quality of service and diagnostic tech available, there are some hardware flaws that won't be detected. Because they do not occur often enough for the software to detect them during a standard test. This means the software has to know what to look for and rare flaws like that are routinely missed.It's the nature of the technology and as a result, some people are not going to be satisfied with the results. Always check your warranty status and consult the manufacturer first!

Kyle Young: avoid

Greg Janes: Came in with laptop and replacement keyboard. Was told they could replace the keyboard for just the service cost ($95) and charged me prior to any service being done. When they opened the laptop they said they couldn't replace the keyboard because of its mounting and said it would cost me an additional ~$170 for them to order the entire assembly and complete the replacement. I am a college student and don't have that money laying around, so I thanked them but declined the new assembly.When I came to pick it up I was under the assumption that the $95 dollars previously paid was for the keyboard replacement and nicely asked if I could receive some form of refund or compensation for the lack of services. They got extremely verbally aggressive with me for even suggesting such a thing and when I brought up that no services were actually performed he quoted the laptop disassembly and reassembly as the $95 dollar cost, rather than the keyboard replacement which I payed for.I wasn't aware you could get paid to take apart a computer and then put it back together without performing a single repair. If that was the case I could be making millions. If you don't know that you can provide a service you shouldn't be charging people for it. I'm not paying for your science experiment, to open up and learn about a laptop. I paid for a keyboard to be replaced. If you didn't know how to replace the keyboard, you shouldn't have said you could and charged me in the first place.

john smith: I was very mislead by sales person.

Alex Getz: Worst customer service I have ever experienced. Don't ever expect a call back or any updates or information about the status of your computer. Don't expect your laptop back for at least 2 weeks. Will not be returning.

RL G: Very friendly.

Tom Stradinger: They built my desk top, when they were off Buchanan, S.E, I don't remember year, on 3rd monitor been awhile, will be contacting them, Palo name familiar. Been pleased with system, unknown problem escalated, from no internet connection, now after unplugging won't power up. New location is miles more from us. Glad they are still in business.

Herman Faceson: Nice,place to visit and to purchase computers. Good information concerning different computers.The Guy I talk to was very professional I would visit again.

sabrina wheeler: Friendly people! Had what I needed.

Sharon Straight: I have worked with UserEasy for quite a few years, both for business and for personal needs. They are honest, fair, and very knowledgeable. I highly recommend them!

Eric Sattler: My laptop would not start, so I called and they told me to bring it in. They opened it up, ran a couple of tests, and it worked, so they called me to pick it up. They charged me $95. It worked for the rest of that day, but the next day, it would not start. I called back, and then they told me to call HP and see if it's under warranty (which it is). Shame on me for not checking with HP first, but I wish they would have advised me to check the warranty before bringing it in and charging me for not fixing anything.

Julian Pierce: Great service, I came in because my MacBook wouldn't hold a charge. I work from home so I was very frustrated. Bob assisted me right away and found a solution and didn't charge me an arm and a leg.

Anthony Sutliff: Shaun was great helping me figure out under performance on my pc. I came in thinking I needed new parts/upgrades and they actually down sold me into just labor. Honest, smart and helpful. Great store.

Shane Towne: Quickly helped me resolve my issues with my diy PC, the two working were knowledgeable and kind. Up and running thanks to you guys. Will recommend in the future.

Andy L.: Rude customer service over the phone. I couldn't even get a "You're welcome" after I said "Thank you"

Mark Tamminga: Shawn and the team here went above and beyond fixing my computer. They quickly identified the issue my home-built gaming PC was having, walked me through the RMA process, reinstalled the component when it was fixed, and left my computer in better condition than when I first built it.

Gary Borncamp: I have been coming to this company with all my computer IT needs for the past 2 years. They have always been there for me, solving and resolving any computer and printer issues that I have had.I have always found them to be courteous, prompt, knowledgeable and professional. Their pricing has been very competitive.

Mark Poplaski: In today’s on-line, cheap junk, warenty at purchase deals. I found real quality, and honest pepole at UserEasy. My computer runs like a dream, and will for a long time with these guys, give them a try you will not be disappointed.