Best Emergency Care Physician Grand Rapids Near Me

Ryan S: These people are liars with no integrity

Gabrielle Haaraoja: ECS is a compassionate group of physicians. They work tirelessly to provide high-quality care to the communities they serve.Very grateful to have them in Grand Rapids.

Michael Craven: Never heard of this place til I got a bill in from them.. definitely a scam.

David Mansuri: I see in credit karma a collection report form them for 2 years a go. I have not recive any bill and It is hard for me to remember that I was there or not . we moved to Texax last year.

Mariah Vela: I’ve never even went to this place before but it’s being reported on my credit. I’ve called and been hung up on 3 times already with NO answer!

Phil R: My daughter had an emergency. And I'm not sure if it was someone here or on 911 but they where horrible.Regardless, i have insurance and Medicaid and they still sent my bill to collections without calling me or emailing me first so my credit went from 780 to 635 because they can't do their jobs correctly.If 911 emergency sends you here make sure they do their billing correctly or they will cause problems.I will update this if they remember this derogatory Bill from my credit report.

hannah elizabeth: Nothing about this business is professional. I would encourage Spectrum Health to seek elsewhere for emergency care providers. This company makes it impossible to get ahold of them (call during their business hours and you are told “we are currently training representatives, call back later” or “ we are sorry, no customer representatives are available, leave your name, patients name, account number, and the best time to reach you” and then it HANGS UP and you are unable to leave a message! Absolutely the worst customer care I have ever experienced. And when I finally do get ahold of them, they don’t send mail out for nearly 3 weeks. I send them mail back the same day (via USPS) and once again, 3 weeks for them to reply. They will do anything to wear you down and pay your pointless medical bills. Look at the other reviews on here. It explains itself. This company is a scam that is taking advantage of those who don’t know better. The “medical provider” that’s charging me $591, I never even saw.

Jon Quist: Sounds like a scam. They sent a bill for an er visit that I have no idea how they are involved with. And they marked it "final notice" when they hadn't sent any previous notices.Makes me think that some fake doctors office is tricking people into paying them.

Joel Medina: $871.00 billed for a "supervising ER doctor" that LITERALLY spent 45 SECONDS with my son (at the end of our emergency visit) to allow us to leave. oh, he offered my son a slushie - I guess that makes it all better. Spectrum Health/ DeVos Children's Hospital should be ashamed to work with this unethical company.

Philip Jones: Received a bill for my wife's ER visit over three months after her visit. I paid it same day I received it in the mail. Received a debt collections notice less than three weeks from the date it was paid. Called their office several times, only to be sent to voicemail. When I finally got a person to answer, they were very rude and would not tell me anything about whether or not the account was paid for or not. Very difficult to get any helpful response, but eventually they confirmed it was paid, though they wouldn't explain why I was sent a collections notice or why I didn't receive the bill until after three months.They also called my wife the same day the notice came in the mail, AND ASKED FOR PAYMENT WITHOUT TELLING WHO THEY WERE OR WHAT THEY PAYMENT WAS IN REGARDS TO!

Jim Green: If I could give this company a negative star review I would do it with out thinking twice. We received a bill in the mail from the ER. You can’t speak with anyone, you have to leave a message and you continually get the same run around. Now my bill in collections because they didn’t send it through my insurance company. Ridiculous joke of a company, I refuse to go to any Hospital that deals with this company. I’m disgusted.

Hunter Mueller: I am surprised how high their rating is. I you want your bill lowered to a reasonable amount you sent a letter stating you should have a lower bill. They don't respond to the polite letters, they throw them in the garbage or they just can't read. Going on 5 months now.

Marvin Heyboer: Can't get a bill. We moved in 2016 and they can't get our address changed. I can't submit a bill to secondary insurance until I get a bill and I can't give them an account # if I don't have the bill.

Jessica Llewellyn: Terrible. I went to DeVos Children's hospital when my 6 week old baby had RSV DeVos is in network with my insurance company. Well that particular Dr that saw my daughter was not in network with my insurance. Now we are left with $700 bill and they are unwilling to work with us. I can't help in an emergency situation who sees my daughter. They need to accept all the insurances at the hospitals they choose to work with accept. I will now be screening every Dr that comes into my room when I am at Spectrum Health and any ECS physician will not be allowed to touch us.

Merry Zerlaut: Good luck getting hold of someone on the phone. The only option is to leave a message. I purposefully only left my name and number. I have a bill that I'm trying to pay and the address is for a doctor's office in Chicago. I'm in Michigan, the same area of the ER I was seen. Not going to send payment there. A couple hours later, I received a call back from Gabby and she took care of my bill and contacted the collection agency to have it listed paid in full. I was leery at first but ended up pleasantly surprised. Bill is paid and the receipt was emailed to me while we were still on the phone. Gabby rocks!!

Ashley Harrington: I have been dealing with a $50 bill that they sent to collections without ever being notified about it. The only way I found out about it was I saw it on my credit report! I've been trying for a month now to get someone on the phone bc my current insurance will take care of it, but they won't call me back!

Lauren Sellers: Fantastic, hard working providers with an array of specialties and continued education. Excellent company to work with and my first choice for Emergency Care for my family.

matthew: Received a bill that says ECS Western Michigan on it like I'm supposed to know what that means. Good thing Google is around to help out.Then I read this bill to see it was $800 to get less than 10 minutes with a doctor... and to top it off, you better be ready with the money because you get 30 days before collections is looking for you.

missylyss: Awful awful awful. I've been dealing with their billing department for 3 months to resolve their errors. I get multiple bills for statements I've already paid and wrong amounts.

Victor McBride II: I went to the Spectrum Health emergency room and they billed an old insurance carrier saying I owed almost $400. When I contacted them I gave them my current insurance that Spectrum health had anyway but failed to to give it to Emergency care specialists. When it was billed again with the correct amount I was sent one notice then sent to collections over a $30 bill. If I had no intention on paying anything I would of never had called in the first place. If you want to avoid these people you need to avoid Spectrum health. These are there doctors they contract out to for emergency room services.

Jennifer Doyle: Absolutely horrible customer service. They refuse to call my insurance company to resolve a billing/insurance error and claim “they don’t do outbound calls” per Alfred at GREMG.

Monica Vandyke: It appears you have to give at least a star. He doesn't deserve it. This incompetent man should not be practicing ! I am disabled and my husband was going to retire this year. We did not include this horrific experience in our retirement budget. Do we have to give up food for several years because of his flippant diagnosis? Get him out of practice before he destroys any one else's lives .Due to Queens diagnosis

Toy Talk Party: Very friendly. Listens to your concerns. Ran all the tests we were hoping for