Best Gmc Grand Rapids Near Me

Gary Hart: the salesmen, Eddy Fisher, was very pleasant and professional and took care of our needs, helped us with everything.

Nate Wellman: My salesman was Ben Homik he is truly amazing. Everyone there has been great and helpful I will definitely be back for future purchases.

Macie Cotton: I cannot say enough good things about Kevin Pham! He was on top of things from the minute we started talking. Sent drivers to get the car 2.5 hours away and had all the details worked out without me even having to come in. When I did come in to finalize the deal, he made sure I understood everything and made sure to answer all my questions, and even helped me shop for insurance. I would 100% recommend him to everyone. Such a pleasure to work with!

Pamela Rose: It's been my experience that purchasing new vehicles from Stan is entirely effortless. Body work at the collision center was really great after a massive deer accident. Dan in service is right on his game and probably responsible for customer retention but not compensated accordingly. Warranty office took one month to mail my reimbursement paperwork to GM. GM tells me the office never even sent it to them and I have to start over from scratch. Apparently I'm not the first they say. No more new cars from Wenzel. Too much frustratio

Johnny Garza: Jeff minore was excellent

C S: Efficient

Nicole D: Dan the pontiac man is the "man". I took my car in to get serviced by Dan (month or two ago). He provided me with excellent customer service. Although I had a high estimate he was able to tell me a gentle manner in which i didn't faint on the spor lol. Thank you Dan 😊 for all of your support and services. I will be definitely contacting your supervisor because I'm very please with your services. My apologies for taking so long to write this because you are a awesome !! Ps I haven't had the best experience here but this time it was truly different

Robert Rambow: Very welcoming, clean and friendly

John Edleman: Daniel and I have been working together since my previous advisor left. Daniel took me under his wing and has provided excellent communication and expectations ever since. We work together and end up with outcomes that are best for both the dealership me, the customer. This cannot be a one-sided equation that we the customer expect to take, take, take. If we, the customer can give we will receive an excellent experience. Noting that there are always going to be problems to address, hence the need for service, we should expect communication and interaction.Daniel Tep has done an exemplary job of being my advisor and advocate.

Henry Robinson: It was a life changing experience Edward Fisher did a great job figuring what would work best for me. Professional and courteous staff, I had a great time and the deal got done. Enjoying my new car.

Felipe Ruiz: Great.

Sheila Curry: Very excellent

Rachel P: We were supposed to have free oil change on our account as negotiated with our lease. It wasn’t on the account. We talked to the salesman we worked with and he said he would look into it and contact us back ASAP. We never heard back. The guy in service who was helping us with the oil change came out to see what was going on. He said he would try to contact them. We waited an additional 45 minutes (it was already 1.5 hours). We finally found the service guy again who said “oh yeah. It’s been done and I couldn’t get ahold of anyone so you need to pay”. We paid, but we will never be coming back to this dealership. Still haven’t heard back from the salesman. It should never take 2.5 hours for an oil change. We have never been so disrespected or had such terrible service. Could not be more dissatisfied with this and will be making sure nobody we know ever comes to you.

Joylean Small: I enjoy the good customer service of those that make me feel welcome. Any time I visit. The setting area is nice and the bathroom is always clean.

Nate Vander Stelt: The vehicle was in for an oil change. I made a note to check for an oil leak, which was done. An estimate was provided and appreciated. However, nothing was said in the multi-point inspection that two lights that were out. One added item that could have been checked but was the AC, which is not working. A couple of missed opportunities to check and recommend service.

Alyse Clevenger: Great experience working with Kevin! He is attentive and accommodates your needs.

Gabrielle Price: Beyond disappointed in my experience with this dealership. They have dropped the ball too many times, the latest being that my vehicle was never submitted as certified pre-owned to GM. The only reason I found out is because it stalled out on me (after only 3 months) due to a bad alternator. Seeing as how I don't live in GR I had it towed to my local Chevy dealer, and they couldn't pull up my warranty information in the system...This has caused me to be without my vehicle longer than necessary and I am not happy about it! Mistakes happen, but this is completely sloppy and unacceptable!

Todd Holmquist: Service department just can't fix the problem with hesitation and vibration with my truck. Had to go to the GM complaint to ask for help.

Thomas Phelan: It was 👍

James Jauw: Top-notch Todd Wenzel Service! My Certified Pre-owned warranty service: came in for an oil change, but also had a stone chip filled* in the windshield, and had the car washed...without paying a dime!*3rd party on-site glass service charged to insurance who waived the deductible

Jeff Zillich: A+ experience. Dean Olesko was great to work with throughout the entire purchasing process and really made for a great overall experience. It’s refreshing to have a down to earth, no nonsense, no pressure sales approach in buying a vehicle. Can’t recommend Dean and the Betten Baker team enough. Well done.

Michael Phan: New GMC Canyon purchase was great! Tim was the sale personal that assisted me on my purchase. Tim follows through with paperwork and even drove the truck to my office in Chicago. Only thing that was disappointing is that price was 2500 more then what was originally agreed on with discount. Other then that it was a smooth transaction!

Bob Storrer: Dean was great on the sales side, he did a great job of explaining the vehicle features.

matthew Crain: The oil change and five point inspection went quick and people were very kind.

Jeffrey Selewski: Dean did a great job, awesome, detailed, timely and quick responses! It was a pleasure working with him and the Betten Baker GMC team - very happy customer.

Lundy Olesko: Dean has done a wonderful job helping me find a car, and has been very patient and kind to me. I definitely recommend using him as your car guy when you come and visit.

Bob P: TJ Hurtman was awesome! We are very pleased with what he was able to accomplish for us.

Rich P. Challender III: Top notch customer service very personable,easy to talk to....great experience with Dean olesko and Matt....might have new fishing partners

Roger Pate: Great experience. From salesman Dean to general manager Charlie. 👍🏻

Dawn Larson: Great experience at Bettenbaker GMC in Lowell Dean Olesko and staff were great to work with

Luke Sass: Never seen a dealer try less. Bought a cruze back in the day from betten and really should have never returned.

Jessica Hart: I worked with Tim Zylstra and he made everything so easy. He was great to work with and would recommend Beeten Baker to anyone.

Janet Twesten: Everyone was super friendly. They explained everything that we were doing through the transaction. Matt and I had been emailing and he welcomed me on arrival. I didn't feel like I have on other car deals, Just a Woman thing. I felt that they were concerned about price and putting me in a car that was right for me.

Ryan Strimback: Went in just look at new 1ton trucksLooking over 3-4 modelsEnded up buying the 3500 gmc Denali package perfect fit for what we wanted

Sarah Harrell: Big thank you to Dean Olesko, Charlie and Gary for all your help in buying our new truck! We appreciate your knowledge and patience during the process :)

Robert Chapin: Overall experience was good

Taylor Ciganick: Personally I've come here in the past for my last purchase and they were so helpful. They continue to be helpful in every way. I have only good things to say about Dean Olesko and all of his staff.

George Farnham: First class sales, business coordination and support team departments.

Duane Nederhoed: Took longer than expected because of illness in the shop, but the quality of work is excellent. The final cleaning needs improvement, dust smudges on the interior where they got in and out of the truck. Buffing compound or wax streaks missed on tailgate after final wash. They need a final inspection before returning the vehicle back. Tim S. apologized for the delay and was great to work with. It’s just the little details that were missed.

Keny Crawford: I would of loved to have an option for a loaner car while waiting for the vehicle to be to be looked at/serviced.