Best Hospice Grand Rapids Near Me

Sherri Orrell: We highly recommend Spectrum Health Hospice. We used them for my father. They respond quickly. They have multiple other services such as shower aides..Sandra and Stephanie were wonderful! a choir, and music therapy. (Amanda was outstanding! Truly blessed to have her come and sing and play music for my father) Follow through could be improved. And continuity was challenging at times (always someone different coming) We felt very supported during a difficult journey.

Michele Harken: My dad just passed away a couple weeks ago and we absolutely loved trillium! They really are the best and took such great care of my dad. We felt so comfortable the whole time having them by our sides. My dad went very peacefully thanks to them!

Allison Wakeman: Wonderful, knowledgeable staff! Ben in particular is the best contact. He can either give you what you're looking for or find you the right person!

A: This hospice helped my family more than I thought possible when my dad was dying in 2014. I was worried about a very religious hospice coming in & making my scientific dad feel bad. Steve the chaplain had talks with my dad & met him where he was at. He discussed science with him & the balance it can have with spirituality.This company will truly care for you like family. I cannot recommend them enough.

Sue Johnston: Many mistakes were made. We had respite care on a few occasions, medication orders weren't correct. Lack of communication was consistent throughout the whole process. I had a phone triage person diagnose a breathing issue as agonal breathing (over the phone) telling me my husband would be dying that day, but that I should already know that. He wasn't, it was stridor breathing and later told me the triage person didn't realize he was conscious (never asked). I just found out a month after his death that I'm entitled to 13 months of bereavement support. So far the "bereavement team" has sent a sympathy card and that is it. DON'T USE THEM FOR HOSPICE CARE!!

Daniel Hendrick: The most unreliable company I have ever dealt with! They provided "in home" healthcare for my mother. Two, two hour shifts were paid for through the Area Agency on Aging and the rest of the shifts were out of pocket. Their first date of service was October 13, 2014. Their final day was January 12, 2015. Between those dates they had 11 no-shows. There is no accountability in place and Interim doesn't know if their employees are at the site or not. One of the no-shows my mother, 77, quad bypass a year ago with Parkinson's called me at 1:00am from the floor [removed]. On several occasions I have asked to have Margaret Beck, owner, return my call and she did not. In fact the afternoon after my mother was on the floor I received a text message from Margaret's phone, it read: "Sir...please check your contact number for the agency or service that cares for your mother...this is a personal one...I hope she is ok...and that you straighten out the folks not doing their job... :)". I asked Margaret about the text message and she told me that she did not send it (yet it came from her phone number). If you care about a loved one and respect their wishes to stay at home instead of going into assisted living, Interim Healthcare of West Michigan is NOT the company for you. I would like to add that Interim canceled our services with the Area Agency on Aging with a two week notice, but never notified us that they were through with the out of pocket services . That would be five more two hour shifts per week. Which leaves us high and dry until we hire a reliable company. Never, ever use Interim!!***UPDATE***EIGHT years pass, and Interim responds to my review. It's nice to know that they are happy to discuss any issues, yes EIGHT years later. My mother has since died. Even their response legitimizes my review, think on that...