Best Housing Development Grand Rapids Near Me

D P: Positive:Professionalism,Quality,ResponsivenessGreat to work with- build quality excellent - communication really good - would definitely use them again for my next house…Services:Interior design,Exterior design services,Home building

Kelly Day: Positive:ProfessionalismI met Trevor at Walnut Ridge in Byron Center. He was professional and answered all my questions (I had a lot). I’m excited for my mom to build in this community while working closely with Trevor. Thank you for your guidance during this new adventure!!

Steven Boyer: The overall quality and culture has drastically declined. We built in 2019 and the experience was amazing! We built again in 2022 and it was a completely different experience. Construction Manager was absent and unqualified, we were lied to multiple times throughout the process and the owner’s son (Josh, VP of Sales) basically told us to get over it. It seems that no one cares anymore, contractors are brand new, took 16 months to complete and there is still a long list of unfinished items. Now we are stuck with an over-priced fixer-upper.The company with positive culture and quality home building that Mick built is gone. They have entered the slap it together, brush it under the rug, and hope they stop calling phase.…more to come.Service:Home building

Denisa Lisic: Tom and Trevor are amazing! They were there since day 1 and have made the process of buying an eastbrook home beyond great!! They go above and beyond and deserve so much recognition. Tim and luke are also absolutely amazing! They are so incredibly talented, knowledgable and helpful. Amazing work ethic. We had a great crew helping us and are so thankful for each one of them. Thank you for making our experience so great :)

Kim Hoffman: We were told by many people not to build with Eastbrook Homes, so our expectations were low. Well, Eastbrook Homes met everyone of those low expectations. We wanted the lot and neighborhood where we built, so we went ahead anyway. It's amazing how the sales agent just ghosted us for 11 months after signing the contract. Her excuse was "I thought someone else at EH was helping you" There were so many huge issues at closing, and I'll describe one that will give the reader a good sense of the overall quality of an EH build. One of our issues is with the quartz countertop in our master bath. There is a seam right down the middle of it, as if two remnants were pushed together. The sales agents response to this was "I will send the building supervisor over to make it look less bad" The wrong lighting and plumbing fixtures were installed, despite the fact that we were upcharged 300% for the ones that we wanted. The wrong color hearthstone was installed, despite the fact the the correct color was on the house specs AND I had a conversation with the building supervisor to ensure the correct color before it was installed. Now the mortar color is different on the stonework. The wrong stain color is on the wood post and corbels on the front of the house. (still)We had a one week notice before our closing. ONE. WEEK. Our backs were up against the wall with our condo rental, appliance delivery, furniture delivery, closet organizer install etc. If you chose as Eastbrook build, my advice is to not close until every single one of your issues is resolved, because they have to hold the home loan and when it's their nickel, I think they would move a lot faster.Additionally, the home was not clean. The floors were dirty, the carpet was never covered, even though it was installed 6 weeks before closing and many workers were still in and out.Really do your research, I worked for a builder and many of the 5 star reviews on google and yelp are from real estate agents, subs, family members etc. Make sure you read the reviews from actual homeowners.Services:Interior design,New home construction,Predesigned floor plans for homes,Home building

Ron VanTreese: Positive:Professionalism"The entire process from looking at models and homesites to closing on our new home was amazing and flawless. Very nice and friendly and professional people at every step."

D: Critical:Quality

Taolon Davis: Critical:ProfessionalismTailgating and going 90 on the highway, not safe or professional.Recklessly driving in a company car is not a good idea.

Dean Kanitz: My mother-in-law built a home with Eastbrook, purchased the irrigation and landscaping package from them, along with a finished basement. The landscaping company graded the lot toward the house and built a channel by removing the soil next to the house to install the mulch and plants. The foundation wasn't properly vibrated when built resulting in a crack that leaked into the finished area of the basement resulting in black mold, destroyed drywall, studs, carpet, padding and furniture. Nothing had been done by my mother-in-law to modify anything that would impact this. Now Eastbrook is refusing to call us back or address the issue beyond just filling the crack. The issue is with Eastbrook and she shouldn't be responsible for any of these costs. Also, if you enjoy people not calling you back you will enjoy this experience as multiple messages have been left with their warranty area. The sad part is that this all started when the home was under warranty and it wasn't visible because it was behind a finished wall.

Chelsea Genoa: Eastbrook made the home building process enjoyable and exciting...everyone told us it would be stressful and tense and it was quite the opposite with Eastbrook. We thoroughly enjoyed the whole process and everyone that we had the pleasure of working with including Kelley and Jessica as sales agents, Megan in the design center and Chad in the building process.Services:Home building,Accessory building construction,Garage design building,Interior design

Ajdin Hamzagic: We are currently building a home and Eastbrook has been horrible to deal with. Their rep Susan has said all kinds of stuff just to not follow through with it. We were told we are going to get a selection credit then we show up and there is no credit, just for Susan to say we will get it at closing. We show up to closing and we didn’t get it there either just for Susan to say you will get it at the conversion process so we will see if I ever see that credit. We were also told that we would be able to make changes as long as we are okay with delays and the fees that come with it.We have tried to replace existing windows to bigger ones and there only response is that it too much of a lead time and we have advised we are okay with the delay to get the bigger windows and they still won’t do it. They have no reason to accommodate you since you have signed in the dotted line and all they do is reference their policy and this and that when their reps and designers tell you different. The construction manager acknowledges that the reps and designers might say this, but he says as long as it’s not in writing they can’t do anything as if I’m suppose to record every little detail and conversation I have, even if my realtor can confirm these conversation, still nothing.Will NEVER EVER build a home with them again or recommend them to anybody.Service:Home building

touyen nguyen: Service:Home buildingCritical:Professionalism,Punctuality,Quality,Responsiveness

Doctor Belleville: Dealing with Joe is a huge deflating experience. Worst of all with his know it all attitude, and rather condescending demeanor. Never felt welcomed, or that our concerns andquestions were fully addressed. No reason to be Smug!!! Sorry, but I will take my money elsewhere.

Patricia O'Neal: I would never hire Eastbrook again. They will build you a house that will barely last the one year warranty and then hang you out to dry.We have been here just over a year and are now having major issues.First, our windows aren't sealed properly and are now molding.Second, half of our driveway is falling apart. First they acted like they would help us but then they said "oh its from salt, sorry. Also the trade warranty is all you have left so get lost."NO driveway should be falling apart after one year of salt if it was properly installed. I can not believe they think this is an acceptable way to treat a homeowner. I had a secondary service confirm my driveway was NOT done properly.The neighbors driveway is also breaking down already and other homeowners have had complaints as well.The top layer is literally peeling off, this is not pitting from salt.Further, I contacted "the trade" NOBEL CONRETE (DO NOT HIRE THEM OR LET EASTBROOK HIRE THEM IF YOU INSIST ON USING EASTBROOK) and they said Eastbrook holds the warranty so too bad for us and maybe they could help us out in a year if we pay them.Obviously, I would never hire a company that can't do it right in the first place to fix their own mistake.This is the saddest excuse for an "ethical builder" I have ever seen.DO NOT trust anything their contractors or inspections tell you. Get a private one for sure.Service:Home building

jared tenbroeke: Stop buying up houses and ruining the housing market and closing intersections cause your daddy didnt love you enough

Aaron Rose: Always top quality!

Randy Cash: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value"Building a house is a complex process. Eastbrook has streamlined these processes to make it very efficient. Overall, I am very happy with the service and quality of our new home."

Matthew Angeles: Building with Eastbrook Homes is a dumpster fire. Their communication throughout the build was next to non existent- it often took weeks and multiple follow up emails to be acknowledged or have questions vaguely answered. We closed with a laundry list of “action items” that we brought up months before completion and were 1)assured they would be taken care of or 2) ignored.The months after close were spent fighting with the Director of Construction and VP to have issues repaired properly and our home was a revolving door of contractors coming in to fix and refix sloppy work. Time and time again they insisted we were being picky and most of these issues were within tolerance. Our issues were so abundant the VP finally offered us $5,000 check in exchange to forfeit all the homes warranties which we obviously declined. Instead, we commissioned a private home inspection and allowed Eastbrook to bring in a private flooring engineer because of all the issues we were discovering and THE HOME FAILED INSPECTION. Our roof needed to be removed and completely replaced along with the subfloor on the main level because it was full of undulations due to warped joists. Even after the inspections we had to fight for Eastbrook to replace our roof and repair the subfloor- they insisted we allow them to repair the issues for a 4th time.. After the home inspection came back they upped the buyout offer to $10,000 and we declined that was well. I could not stress enough to stay as far away from building with Eastbrook as possible. They proved time and time again they do not have the homeowners investment in their best interest- they will build the cheapest and sloppiest home you will allow them to get away with and attempt to lie and con you into believing issues are normal. If you do build with them for whatever reason, I highly recommend hiring a 3rd party home inspector during the building process and again after close.

Jeff Mick: Built a new home in 2020, been in it for over a year now. The design process was excellent...they offer both online and an in person design center! The house was finished on-time, even during the pandemic, and was built to our expectations. They resolved the few minor warranty issues we had during the first year! Overall, it was a positive experience and everyone we dealt with was easy to work with. I recommend if you are looking to custom build...that you check if they have an Eastbrook community building near you!

Julie Karum: We built this house with them, 9 months after moving in our sink in the half bathroom unexpectedly cracked right in the bowl. During our 1 year warranty inspection we told them and they stated we dropped something on it so it was our fault. The sink was obviously installed incorrectly, as you can see from the pictures it was not centered correctly, used 2 different bolts and was way too tight to the wall, the off center caused a pressure point, exactly where it cracked, crazy. Nothing has ever dropped on this sink, it’s our half bathroom, there isn’t anything in there to drop. It’s very unfortunate that they refused to listen to us but further just tried to tell us we dropped something on it. When the inspector came he moved the sink back into place and then said it was fine, if it was fine, why did he need to move it into place? Even emailed the owner and he was the same, a sink should not crack at 9 months. Overall not impressed, maybe look into different builders if you are looking, they do not care about homeowners once they close.

Tee Bands: Unprofessional at its finest

Shailind: UPDATE!! Whenever you call them take their name and the hour that you called and document their RUDENESS!!! This is coming from the executive Director!!!! They talk to people like they aren’t human beings it’s like they hate their jobs and take it out on us. EVERYTIME I CALL THEY ARE MEAN AND RUDE!!!!! They should be ashamed of themselves, how do they sleep at night???

Foreign Luxx: Jamiela McDonald stole my information and gave it to someone in her family. File a report with the civil rights and the governor cuz this place is mishandling your private information and Nystrom is corrupt as well they all are.

SympliiBeautiful89: These are some of the most worthless individuals walking the earth. In the business of helping people but refuse to do their job, because they're too busy sitting in each others office running their mouths like a bunch of high school girls. Every last 1 of them are rude & speak to you in a very condescending way. This place is pathetic, nothing like it used to be.

Robert Dodge: The most unprofessional place ever. Lazy, useless, $h!theads. The tenant has moved into my property, and I’m just trying to get paid. It’s difficult trying to deal with incompetence! They can’t even answer a question, and hang up on people like a 2yr old. If you want to work for a place where you can be wrong more than a weatherman, and still have a job, this is the place for you.

Laverne Prater: I had a good experience today.

Brittany Moore: This place needs to be shut down by the state! It really does not matter because this is a service offered by the city of Grand Rapids but it leaves you hopeless! The workers are very rude.. they hang up in your face and unprofessional. I’ve been calling since July about a mishap on their behalf and absolutely no one has contacted me back or sent me a letter.

Layla: This is the most unprofessional. Ignorant, degrading and condescending place EVER! All of the people who work there are rude. I've been hung up on. Yelled at and waved off like I was a dog. They don't answer questions about anything you ask. And they rush you off the phone whenever you call. How can you be a place that HELPS people who are struggling and be rude to them?! I hate that I have to go to them for help because they really make you feel like you are less than nothing. There's one person who works there named Kelly and she's BEYOND rude and ignorant. She's extremely ignorant. But just because a person is struggling at one point in their life and you aren't AT THE MOMENT. Doesn't mean you won't be in their position sooner or later. Just remember, Karma is real and the people you are misusing and looking down on may be the person you have to go to one day for help... They really need to send a undercover person there who's the head person in charge so they can see how they treat people. Wish I could give this place a negative rating.... It's sad, smh

AyeRae: Very rude and inconsiderate

jamiela owens: I been reaching out to my caseworker for months and never have heard anything back. (Kimberly Brown) Called to talk with her supervisor and still no one called back.

Aveon: My rent has not been paid in 3 months because they lost my paperwork that I dropped off myself last year in the summer now it’s 2022 in the spring and I have to move because they will not do their job I don’t have anywhere to go and I should not be getting put out of my home I have never missed a deadline with them

Patrcia Clemons: Should fire every person from the bottom up and rebuild.Would be nice to have compassionate human beings working with those in need.

john dotts: Had no issues for 9 years until recently. My wonderful worker retired. Ever since then I have been given new workers so frequently that I currently don't know who it is. I have called 25 times since December 14, 2021. I am being harassed by my current landlord. I've been trying to call for assistance but have not got any response at all. I leave my name address and phone number with zero response. I am completely lost and can not fix the issue. I'm deeply concerned about my housing. 😢

ac jo: few issues but not that bad. I feel like the processing of my initial paperwork was prompt and the issuance of my voucher seemed reasonable, time wise... my coordinator assisted with finding a place before my expiration date and it was pretty quick securing the place , all things considered. my annual renewal was a bit of an ordeal-a few different workers assigned may have been the reason for that confusion, but overall i can appreciate this place for what it is...they helped me.

Angie Creolehunney Lateise: GR Housing Commission located on Fuller they are Grossly Negligent and Very Unprofessional! Apartment complex staff they’re also Negligent and it’s very disgusting and they’re extremely irresponsible with documents and sending correct information. Nobody answers phones or return messages at either location. I’am contacting Hud as well as legal aid because this is ridiculous!!!

Mike George: Investors and Landlords: RUN do not WALK. Horrendous. Headache inducing. Don't do it.

sherika archie: Got my letter saying I was chosen for section 8 on April 15th 2021 and still haven’t had an orientation it’s almost about to be a year soon, I leave emails and messages and still nothing different, I’m so disappointed because I waited years for this

Ebonie Andrews: I’ve been assisting a young lady for over two years now. God knows this organization is awful to the Grand Rapids community. This young lady was sent the approved section 8 paperwork, stating she has a voucher and to complete the paperwork. She did and I took her to drop put off. I’ve witness her call and email multiple, to several, to a few, to over 6 times a week. To avail does she get a call or email. It’s now gone pass the time period for the voucher. All these sad google reviews and yet the staff are still employed there. It’s pathetic how this company is allowed to dismiss the citizens of Grand Rapids in need of this service.

Latoya Sanchez: I didn't want to even give this place a star ... this is the worst section 8 office for grand rapids housing... the workers don't respond ... but boy they are so quick to cut you off .. and when I mean rude I mean just rude ..why work at places that involve people ..if you don't like people.. maybe they should find new jobs ..

Mekhi phifer: They need better workers -♠️