Best John Deere Grand Rapids Near Me

Jesse Bryan: Great service and turn around time when ordering parts!

Jor Maker: Not impressed. Brought a chainsaw in to be serviced/ repaired, the cost was not worth fixing it. I was going to use it for parts until they wanted a $55.00 fee for looking at the saw and informing what needed repair. They can keep it !LBIn response to four seasons reply. It's not that your time isn't worth anything...it would be understandable at 25.00. I feel 55.00 is pricey for a 15 to 30 minute diagnosis.

Gary Christensen: Service is Great. I buy all my John Deere needsthere

Carol Keur: Very personable, pleasant and knowledgeable.

Marcus Sanchez: Great People!

Matt Fleser: customer service in the service department stinks. 3 yrs ago I bought a John Deere gator from a private individual. Over these 3 yrs I have had 4 seasons do over $7000 worth of work and labor on my machine. Now this week, I had the same Gator in for a repair. The stater and rectifier are faulty and need to be replaced. OEM parts are over $800 & labor is just over $500. They refused to install non oem parts even though in the past, they had installed non OEM parts that I bought online. Service manager said they still refused, even if they did it before. Said that would void their 90 warranty and I told them I would sign off to their warranty to get my machine repaired and still after spending $1000's of dollars in repairs here, they were not willing to work with me. instead they would rather give up all future work. After a few calls, I found a small engine guy, that said, he would do it and warranty his work. My other farm has John Deere lawn equipment and that work will start getting done by someone else too. No more!Don't go here for repairs unless you have deep pockets and love giving money away.

Timothy Foy: Excellent Experience. Andrey and staff were terrific and we look forward to future sessions. No place like this in the area so a real gem for PA NJ skiers and snowboarders.Thanks Andrey for your attention to detail and teaching important techniques.

Tom Goris: They have lost my business-horrible business practices. I bought and paid in full for a bagger system for a mower I had bought from them a few months earlier. It took them 11 months to fill the order for the bagger. I was never informed when it came in, I’ve been calling regularly. When it gets there, they were incredibly rude, claimed I cancelled my order, then demanded additional $80 payment and refused to refund my original payment. Horrible customer service and predatory business tactics.

Tony Buti: These guys are really good people! My go to for equipment and parts.

Noah Mead: Terrible service. Terrible communication and they don’t know how to fix a lawnmower engine. And it can’t ever seem to be the companies fault.

Matt Mead: I brought my zero-turn Bobcat mower in for service 6 times in last 4 years spending $4,300 in repairs mostly all related to the same issue leaking oil out of the heads. Each time I bring it back they inform me that it's either just out of warranty from the last time they fixed that problem or that the problem is just different enough from the last time that it's considered a different repair issue.Of course the mower is leaking oil... again after only 12 hours since the last repair. Again they're telling me that it likely won't be covered under warranty. I had them look up the service record on the mower and told them with as much money as I've spent on this machine and as many times as I've had it in I would like to think that they would work with me to get it fixed... again.. to which they declined.The way I've been treated by the service department has been very poor and their willingness to work with me given the amount of money I've spend means I'll be taking my business elsewhere.

Jonathan Deur: I will never go back here again. This was some of the worst customer service I have ever experienced. The guy on the phone actually started yelling at me when I asked him if the part for my mower came in. He made me feel awful for calling and asking. When I went in to finally pick up the part for my mower, the employee never made eye contact with me and never showed any sign of appreciation for using their services. I've been here once before and must say that the customer service was awful then as well. My wife overheard the conversation on the phone and was appalled by how rude and angry the employee was as well.I would recommend you never go here for anything. If you want to be appreciated go to another store. If you enjoy being intimidated , yelled at, and experiencing bad customer service then this is your place.

Jack Sanborn Jr: Great experience and great group of guys. Jayson took time answer and explaining any questions when I bought a tractor and most recently my rotary cutter (bush hog). Jim delivered both pieces of equipment and both times he was out he spent time going over controls/operations and set-up.

Sandi Supinksi: Awesome people to deal with!

Mike Strachan: Great Service. I had an intermittent problem with my John Deere X585 Tractor. They figured it out and charged a very fair price!! Great Job Dan!! 😁👍👍

Ron DeRade: Top notch customer service. High quality products.

Jim Valykeo: Very helpfull folks.

Craig Wallace: Great place for John Deere service parts. Way better than waiting for internet shipping and there is no deal on Deere parts. Guys know what they are doing, most places have green guys guessing. And they have parts in stock so I don't have to wait til it "come in ups". Keep up the great work!

Marc Weber: Jayson was great to deal with & glad I purchased John Deere s220. Thanks Four Seasons.

Anthony Tabb: Excellent place to deliver to even unloaded me on a Saturday

Skip Evans: Had all the parts I needed!

chris proxmire: I was sent to this location by an older gentleman that I have great respect for. He had purchased all of his tractors and had all the maint. done at this location. I obviously went with high expectations when I took my deere there. Boy was the reseption and service I received the exact opposite of my expectations.They more than doubled my quote. Never called and asked or even informed me of the work needed. Was more than 2 weeks late on the estimated delivery time. And now I have no brakes even though they were working on the drive train, and I was told they do not know why. They "tried" to adjust them and cant figure it out. Totally unethical company. As they tried to convince me of the great deal they gave me for taking some labor time off the bill after I complained that I wasnt even given the choice if I wanted the work done. Avoid at all cost. If you didnt buy you deere from them and arent part of their good old boy network, Goodluck.**UPDATE**After speaking with Mark and the service dept. We found that the employee that worked on my mower, was not employed within weeks of working on my mower for "various" reasons. We came to the conclusion that management was not aware of my brake issues and I could have communicated like an adult.With that said I commend Mark and the team for reaching out and fixing the brake issue and making this whole.Thank you,

tony white: Nice and friendly location.

Greg Hoagland: I made a John Deere Tractor delivery to their service department. I received fast courteous service.

C. M. Wagner: Awesome service. Genuine positive caring bedside manner. Thank you Zach for all you help!!

John Zylema: Extremely helpful and friendly service.Helped me with exactly what I needed. 👍

Richard Higgins: Nice dealer. They have a big selection.

Bob Cook: Friendly folks. Excellent service.

Jim Mayo: Been going there for years. Always great service. Nice people to deal with. Wish they wernt so far away.

Douglas Peuler: Great, very helpfull

John Barwacz: Jared was a knowledgeable salesman. He helped me select the right trimmer for my needs. He was also courteous and pleasant to work with.

Mr Davenport: The Cool Guys are treated with John Deere VIP 😎

Ron Killian: Been looking for a new lawn tractor. After alot of research I picked out a specific John Deere model. Went to the Holland dealership but wasn't what I expected. The sales person was not all that enthusiastic to help us. Took him a couple minutes to get out of his chair. Sadly he could not answer some simple questions. With my limited research I seemed to know more than the guy who sells them. He wasn't rude, was friendly enough, but didn't seem to real care if he sold us something or not. Unfortunately they did not have the model I wanted. Actually did not have many to even check out. Understandable being summer and with COVID and all that. He said they had some coming in, but said they would probably all get sold. So it was like we needed to buy it sight unseen, or we might not get one. I don't know about any one else, but spending 5K+, I would like to at least see what I am getting. He did check in back to see if there was one in for service, but nothing. Not his fault or the dealers fault, just the times right now. It was not a terrible experience, just should have been better. I ended up going to a local dealer and buying a Simplicity and absolutely love it. Actually kind of glad he didn't sell us.

Francky APOLLON: Fast unloading

Marty Pickering: My experience with GreenMark Equipment has been amazing! After dreaming of owning a John Deere lawn tractor for several years, I finally got the nod from my wife to go ahead and get one. I went to the John Deere website and decided that the X370 model (gotta have that power steering!) was what I wanted. I customized a quote request and after submitting it I was soon contacted by Chris Streling from GreenMark Equipment, Inc. He was very friendly and professional, and helped to get my order moving forward. Even though Chris started a few days of vacation, shortly after I placed my order, he remained in email contact with me and answered a few questions about accessories that I had. Even though I was told that it would be a week or two before my tractor would be delivered, I was delighted when GreenMark called just a few days later to tell me my tractor was ready and would be delivered that morning. I love my new X370 lawn tractor, and I couldn't be happier about my experience with GreenMark Equipment, Inc. I am confident that they will also provide reliable service for my tractor, when needed, and I look forward to continued business with them going forward. A big thank you to Chris Streling and the rest of the team at GreenMark, and I highly recommend this company to anyone looking for great products and excellent customer service.

Larry Schwartz: Employees not wearing masks

Rachael Bailey: Knowledgeable staff. Very friendly.

Rose Seadorf: Great place to do business very safe & efficient

David Kerman: No reason to disagree with the 4.5 star rating previously given. They had what I wanted on the sh elf reasonably priced, and in and out in no more than 10 min.

Michelle Flokstra: Repair prices are ridiculous!

Michigan Outdoor Recreational: Great service very helpful & friendly parts guys!

David Pastotnik: Always great bunch of guys behind counter willing to help and spend extra time. Sales team as well going out of their way to get equipment needed and help with finance side if needed. Would highly recommend them.

Kelly Oberlin butler: Went to GreenMark to buy a new tractor. Waited over 1 hour and even approached the salesman several times and they said they would be with us soon. Guess they didn’t want our business.

Scott Henry: Good group to work with and know what's needed

Jason Cummins: Fantastic service and knowledge staff

Chad Erhorn: We have done a fair amount of business with the kent city location recently and we have been happy everytime. Had several thousand dollars worth of work done to a couple of our tractors and I go in there for parts/maintenance items for our tractors and skid steer and the parts guys are absolutely awesome. They also have a great selection of high quality thread together plumbing stuff we needed for our brine application truck.Chad from Preferred Landscaping in Cedar Springs.

Val: Great place to do business. Bob was so friendly and helpful!

Paul Pek: I bought a brand new X350 lawn tractor through them. The mower's pto clutch went out after 0.3 hours of use. It was hard to get through, and finally got repair scheduled several days later. They said they would have any parts needed on-hand, but they didn't, so had to come back later in the day. The service tech forgot to tighten the new part, and it banged around my brand new mower. To top it off, the driver flew into my circle asphalt driveway with his huge truck and drove off the edge and damaged my asphalt. The worse part is we have been sending emails and making phone calls for weeks, and nobody is returning our call or doing anything to fix our driveway or inspect our mower for damage from the faulty repair. I would never go back to this dealership. They were great during the sale process, but their follow-up service is awful. Very unhappy customer right now.

Jason Sheldon: Josh worked with me to find the correct parts to get my mower back up and running

Dave Smith: This worker josh was typing on his computer for 15-20 minutes and still got my refund wrong. So I went back in and sat their for another 10-20 minutes finally got my refund.

Casey Haarsma: Parts counter guys were friendly and very helpful

Dave Van Den Top: Red tractors are better!

James Krumwiede: Sales people seem too busy looking at their cell phones in their office to help a customer and make a potential sale. Stood inside for 30min without one person coming to ask if I needed help or information. Spent another 20min outside by the tractor I was interested in (the windows in the sales office clearly see the lot) and was not approached by anyone.

Tom H: Since tomorrow is my birthday, I thought I would treat myself to a few goodies. So today stopped in at GreenMark in Kent City to get a tune-up kit for my X320 (that I bought there) a new seat cover (because we all know they crack after 3 months) new blades, a hat, gloves and a new jacket. Unfortunately, I left it all on the shelf because the parts guys were wearing masks around their chins and the salesperson (who was talking to an older gentleman with a mask) didn't have a mask on.I like to buy my stuff from the local guys, but if they don't care enough about my safety to wear a silly mask, then Amazon it is.

Xtree Trimmer: Went in to get a mower and got a good inlightment on what I thought I needed to what I needed to do the job and thankfully the sales guy took the time to explain each unit and the ability each one does in turn this gave me a chance to look at the purchase that would work best for the job I needed done and the budget for the long term, so hay i suggest go to a real John deere dealer for your equipment because all of your big box stores will not give you the time of day thay will take you money and lie like hell , justin at greenmark in Kent city really did go the extra to help me and for this I will always from now on go thire for all my yard and garden tool needs best of all the customer service is outstanding 2nd TO NO ONE thay put customer satisfaction 1st so good shopping

Steve Bisson: They help with everything

Braedan Ash: Great fast service

Larry Ritzke: Nice place traden in my John Deere x740 for a new John Deere x758, was nice and very good on there prices. Salesperson is Justin McClinton would highly recommend him. Deffenelty have my business now.

Brian Stacey: Called Four Seasons in Comstock Park first. I was a complete inconvenience to them! Thankfully Kyle @ GreenMark in Kent City was available to help! Kyle was great. Very helpful and pleasant to speak with on the phone. He walked me through the process, found the part, and made my experience informative and productive. Thank you Kyle! I'll be coming back because of you!!

Matthew Major: I had a great experience with green mark buying my 3038e and when a part broke for my forward and reverse pedals for no apparent reason curtis in the service department helped me out tremendously and made it very easy. I am very happy with green mark and won't go anywhere else.