Best Lawn Mower Repair Service Grand Rapids Near Me

John Diehm: I dropped a lawn mower off for a tune-up, and they did $180 worth of repairs to it without even calling me to consult first. When I brought this up, the employee said it wasn't his problem. I ended up telling them to keep the mower, as it wasn't worth the repair cost. If you ever wondered why they have a constantly rotating selection of mowers/snowblower for sale, it's because they're greasy shakedown artists and do this often.

Rachael Luke: I do not recommend this place.My dad was told his generator would need around 800.00 dollars to repair this after they had it for six months, so we said no to repairs and took it home to look at ourselves. Glad we did because it turns out it only needed a pull rope to be replaced. Not sure how you can mix up a bad motor with a bad pull rope after 6 months of inspection I would think you would had seen it was a $6 pull rope.

Ron Read: Great the guys know there stuff

Jim Valykeo: Great guys over there. Always willing to help.

Frog Bro: So I don't like to do these things but since cordially The owner Randy wanted to leave his name in my voice message. Then you should probably keep tabs on your employees because I have told you employees several times that I could not afford the repair so to keep the merchandise and sell it and make what you can off of it. So maybe take the time to train your employees the right way and how to handle their customers. Cause it seems like you are very short on that part there.I'm glad to know that you at least sold it and made back what you could on it cause I'm guessing that's the way you do business so said in your voice message.Probably the last time I'm gonna be doing business with you at all. Probably also something to think about for future customers as well. it seems like you have some professional manners to build in etiquette of business.Happy Holidays 😊 👍

Barbara Law: Brought my snowblower in in September so it would be ready for winter. First snow, I fired it up. It ran so poorly it wouldn't even pull snow in much less blow it out. When I called, the man at the desk was extremely rude, told me to hurry up and get to the point and then hung up on me. I have to bring it back because they did the original work but I'll never take my machines there again.

Carlos Espinosa: Very helpful. I stopped by to see if they could match a bearing I was looking for. They took the time to help and actually found something that would work.

LYNN GRIFFIN: Was all the way up north.... they waited for me to drop off my old lawn mower. Now that's what customer service is about!!!! Great place.

james whalen: Very bad service unprofessional accuses their employees of stealing cash when it was the OWN employee of theirs running the front desk never acknowledged it never accepted the fact that the woman at the front desk could steal from them I wonder how they accepted the fact now they probably had to swallow it chew it up a little bit first sucks to really not know how much she did steal it would probably be amazing it would break records

Tony Garcia: Very rude people

Brian Workman: Awesome people. friendly and fair prices👍

Tyari Jones: Good place

Dry Dog: Randy is a good guys I buy parts that I need from him & it seems he has the parts that no one else has ..Thanks for the help Randy *****

Mathias Schutte: Love it

daniel salisbury: hi. i went here looking for a steering wheel for an older craftsman lawn mower. most places i went the parts were discontinued or on line. twice the price and 2-3 weeks delivery. the associate there looked at the steering wheel, went into the back for about 5 minutes and came out with a replacement steering wheel! half the cost for on line orders! these people are very knowledgeable, professional and courteous! I highly recommend A-1 for all your parts and maintenance needs! thank you.

Jacob Pauwels: Work was done in about 5 days, but over a holiday weekend so no problem there…. Price was fair but the office was very disorganized. They spent 20 minutes trying to find my ticket while I stood there holding my displeased toddler. Did not inspire confidence that they have things together…

ITS Nas: Not good at all very disappointed 😕

Marcus Fields: I just stopped in this place today. The people there are all very nice and a very cool gentleman helped me restrain my weed wacker he was very funny and did not charge me anything to help me do this. I will be back there for any and all my small engine repair needs I recommend this place highly.

tyler gort: Long story shortFixed everything but what was needed

Tim Palmbos: Great place...Very helpful

Nathan Husby: Spoke with Bill about my snowblower auger not working asked if he could give me one tip, suggested the belt. Snowblower is working correctly now thanks Bill.

Pat Edinger: Excellent timely and great service. The owner is friendly, outgoing and able to estimate issues and do the work within the estimate. I've had several items fixed here and trust them implicitly. Would recommend to anyone needing accurate timely work on small engines.

Josh Martinez: Greatest small engine repair shop in West Michigan! Prices are fair, great guy and repairs are in a timely mater.

Greg Hayes: I sent my hand me down snowblower in to get a tuneup and was told that the issues with it for why it’s performance is falling short was due to faulty parts that are no longer available due to the age of the snowblower. I was provided a few options moving forward. I appreciated their professionalism and transparency greatly.

P: Awesome work, very nice guy. I just wish he wasn’t so busy all the time. Everyone is trying to give him business

Anthony Griffin: Knowledgeable, efficient and does the job right the first time. The only small engine repair shop I trust. Stop scrolling the reviews and just call.

Brown Dog: Positive:Professionalism,Quality,Responsiveness,ValueHad our push lawnmower repaired. Great experience. Our new go-to for small engine repair!

Dan Westerhof: My mower was having some trouble staying at speed. I got my mower back faster than promised and working well; all for a lower price than I had feared. The check in process takes a few minutes, but, balancing that against their prices and repair speed, it's a well earned five stars.

Jeff Harrison: Great service, very reasonably priced! Highly recommend.

Daniel Maclinbird: High quality work owner very honest, helpful, and trustworthy.

Ashley Troyer: We brought our mower in for a tune up and it runs like a dream now! Reasonable price and friendly service. Thank you, Bill!

Marilyn Hazard: Positive:ResponsivenessExcellent service, trust worthy, fast and friendly! Pick up and delivery, I would not go anywhere else. A true engine wizard!

Chad Fauskee: Chad was very helpful.

Mark Fincher: Punctual and professional.

Doshav Abdo: Very knowledgeable and very good service.

Tara Velting: Bill fixed our snowblower quickly and at a fair rate. We were very happy we did not have to buy a new one. We will definitely be using Forest Hills Small Engine Repair in the future!

Lyndsey Beckmann: Bill fixed up our old lawn tractor. He was fast and friendly! He brings a wealth of knowledge about small engines together with a personal experience. Definitely would recommend!!

XxxCoraXxx z: Quick. Attentive. Professional.

Ian Wilson: The owner Mr. Chad is q very nice and respectful man and if you have had a bad experience he can be very easily misunderstood if he is having a bad day I actually do some occasional work there for him when it gets busy he does not rip people off and he works on what he accepts it is old and has problems he will recommend the equipment he sells he is looking for your best interest not trying to fix up something which will just break and then you'll he mad at him for taking your money and not saying anything.

Zac Erb: Don’t waste your time or money with this business.Owner will try and rip you off any way he can.

seth timmer: I would stay away. I have had my lawn mower serviced there a few times and one time he had it for two months and last time he was not able to do in a timely manner so I picked up the mower. When I picked it up he would not help me load it into my truck because he said his backed hurt. Had to wait for my wife to drive over to load the mower. Stay away

Dale Amerson: When I needed parts. He had them.

C M: Complete RIP OFF! Brand new snow blower that had some bad gas. The bill was $150. I can see $50-$75 to remove bad gas but $150??? And he was rude, didn’t update us with the problem for over a week. Will NEVER go back again. Beware of trusting that they will do the right thing.

April Sneathen: Very rude. Attempted to bring in our mower and he was uninterested in our business with rude comments and we walked out and he didn't seem to care.

Bill Gross: The best small engine place around

Jay V: Great people

Mark Angus: Good fixers

Eric Steinke: Rude, had a hose leak on a weed Wacker. Only wanted to sell me a new one. Not fix a 3 inch plastic tube. Will never be back

Justin Rogers: Poor customer service, was entitled on the phone. Did not make it seem like he wanted your business.

Ghost: Worst place to bring stuff in. Customer service is horrible. I own a biz and brought back blower that cracked on plastic cover said he'd get it replaced with warranty..... That was spring got it back in fall ! He said was waiting on part. No he wasn't,he was not waiting on part he was waiting on making a big enough order to make it worth shipping price. Called all summer,he lied about reason every time. When it was ready the assbag charged me a $20 late fee!Someday soon he will run out of customers new and old and hopefully out of biz. Bought thousands of dollars of new Echo equipment from him,now I buy elsewhere. If there was a rating below 1 star I'd highlight it. Stay away from bad Chad.

Jeff Muller: After I destroyed my lawnmower by mowing over 2 large inverted bolts...this place was able to fix it quickly, inexpensively and with a smile.

Chris Handley: Don't waste your time with this place. The guy that runs and owns it is a joke. He doesn't care what your problem is he just wants your money. Told him I was not interested in buying a brand new mower from him that I was looking to get my current mower just bare-bones running again. He acted like I was an inconvenience to him and that he really didn't care if he got my business. What an a**hole.

Teresa Heise: I sent my mechanic in to this shop for parts for my mower. The gentleman was rude, condescending, and seemed un-interested in answering questions. He seemed like he was more interested in getting back into the shop than good customer service.

Brian Pols: Horrible service AND work. In January 2013 we dropped off a 2006 wave runner we loaned for a holiday weekend to some friends who brought it back with a blown engine. None the less we paid over $ 3,000.00 up front to fix the wave runner and we were given the wave runner back 3 times since 2013 and each time he stated it was fixed and it wasn't. Each time we got it back and tried starting it and we couldn't get it started let alone run for a few minutes every time he brought it back. The first time he told us because the battery was bad. So we even went out and purchased a new marine battery and it still didn't work so he even tried blaming us for his lousy work. The last time he even stated he would "bring it for a test ride" and we got it back and didn't run. We have asked several times for our money back and he refused to refund it because "he has time into fixing it". Which seems really humorous seems how we still to this day have it back and running condition. None the less we are now leaving that decision up to the judge.

Jon Banfill: this place i go 2 times a month , great people to help you right when you walk in the door, this place has quality O.E.M parts, better service then Tom De Young Engine & Mower, ask this place and they help you get any parts u need.

Nathan Garrett: I will NEVER shop here. I have been to Chad's shop four times and all four times have been terrible customer service. This last visit takes the cake.After waiting for 30 minutes for him to look at the motor I brought in, we started to discuss the motor and what it would take to get it in good working order. After asking him how much to get it running again, he walked away without a word. 10 seconds later, after wondering where he went, I heard an air hose in the back of his shop. I walked over to where I could see, and sure enough, he was outside blowing off some equipment. Really? Weren't we just in the middle of a conversation? He said he would be right with me and proceeded to take the equipment out to a waiting customer, which I can understand had it not been in the middle of a consultation.Once I grabbed my motor to leave, five minutes later, I walk outside to my car. As I open the door, I see him helping a third customer who just pulled into the parking lot. They were talking over a busted lawn mower. ...thanks for confirming my decision to leave Chad.He is probably busy because he is on a busy intersection, and there are not a lot of other prevalent small engine repair shops around the area anymore. I bet most of his business is not from repeat customers though...Maybe he should hire someone for customer service, because it is not his strong suit.Two of the other times I went here, he was no where to be found in the middle of the day, during business hours...Go here at your own risk...

tony white: George is always friendly and helpful. The staff is extremely knowledgeable and helped me get what I needed.

Nick Blanchard: Great service. Owner and employees are personable and will help out where they can. Beats going to a home depot or lowes.

Larry Ritzke: Purchased a new 2021 Airens ST28DLE PRO snowblower price was good and service was excellent. Had Airens ST28DLE PRO dropped off within a 1hr to house.

Phil Barnes: Lots of stuff

Cortney Beard: George is awesome, super friendly and passionate about his business. I was searching for a quality snowthrower which was proving to be a challenge. George said he’d call me when they came in and he sure did. George delivery veered my snowthrower to my home the same day. Thank you for the great customer service!

John Van Blooys: A real treat to see old school service. They bent over backwards to help, me been around forever can handle all your mowing needs and then some

James Cogswell: Great place super help has parts on hand for a lot of stuff super nice people

Matt Andres: What an awesome place! George has the parts you need at the right price.

Colin White: This place exemplifies old school, Americana. That is, high quality goods/services that they stand behind.I will come here for all my lawn and garden needs because these guys are always willing to answer technical questions when something breaks, etc. I highly recommend this business!

Patsy Ghysels: Best lawnmower repair ever.

Andrew Albertson: Great place to stop for OEM parts and a little expert advice on how to use and install them. Highly recommend

Chris S: Ariens snowblowers are great and so is Hofackers for any parts you may need.

Butch Schoenborn: Friendly service..

Walter Nelson: George and Crew are always great to visit and do business with.

Jeff Smalla: Friendly, honest, helpful, knowledgeable, fair, consistent. What more could you ask for? They fixed our Honda generator sooner than anticipated. Educated us on zero turn lawn mowers. We definitely trust them and will use them. Highly recommended!

Peter Freeman: I have an old Ariens S-16 tractor. Whenever I need parts or information, George and his crew are always there to help. George's Dad started the Business years ago and George Jr. lives mowers since he was young. Sometimes he is brutally honest in his advice but that is what I expect.On the phone with them now ordering parts for the gear drive on my mower deck

Dennis DeVore: Never been dissatisfied by George. Always pleased with parts and service

L Lewis: Had the parts I needed. George advised me on how to install the parts and adjust the valves for optimal performance. My tractor is back together and working great. Thanks for the help!

Brennan Brower: They do good work

Daniel Wieringa: We have always had great service from George. He goes above and beyond to make sure he is providing the best equipment to his customers.

Alec Kwapis: I was looking for a more commercial-oriented mower for my 1/3 acre of lawn and found this amazing place! They have a beautiful showroom with every type of mower, blower, timer (and more) on planet earth. The thing that stood out the most to me was how nice all the employees are and how excited they were for me when I bought my mower. That was really unique and I cant remember the last time I had such a great experience buying something so expensive. I will definitely be back for maintenance. The only issue I have is that it’s not lawn season yet so I can’t use my new mower!

Travis Showalter: They are not the spam caller I was trying to rundown, but there was a darn good price on my new saws

tony white: Had the parts i needed. Friendly staff.

Roger Berchiatti: Took my Troy-bilt snowblower in for service when it would not stay running. They quickly picked it up, fixed it and returned it to my home. Works like new again. Great service!

jared tenbroeke: Went in there with an issue on my back blade and Paul came out to let me pick his brain and sent me in the right direction. Would gladly come back for service!

Brandon Andrews: Best service one can ask for.. seriously. Knowledgeable, friendly and they actually have the stuff I needed in stock. 💥

Tom Sporte: Worked with Jonathan VantZelfde on the purchase of an Echo blower for our school on November2.Friendly, patient, answered questions, and willing to help. Excellent customer service on his part, and he exhibited a thorough knowledge regarding the product.The machine works great!

Joshua Vogelaar: Professional, friendly staff. Jon is very knowledgeable and was a pleasure to work with. Will be back!

Christa Markoski: The owner is very understanding in feedback and is great at taking care of concerns brought forth. Great equipment for sale.

Jonathan Van't Zelfde: Incredibly Professional!

Patrick Callahan: Walked in, and the guys were easy to talk to. They had the part I was looking for and I feel comfortable going back with other needs as they felt very knowledgeable.*** update ***Just got my new Cub Cadet and they made it so easy. Great customer service brought me back for the purchase.

Paul Herioux: Friendly staff and fast thorough service.

Tim Fidler: Bobby and Brian have been my goto for years. Great guys that have built a great company

Bert Smith: I just had my first experience with Woodland Equipment- working on my Cub Cadet 54" lawn tractor. It was leaking hydro fluid, had a bad belt and a bad battery.They picked up and dropped off, which was huge for me! Given the time of year (busy!) I was very happy with the turnaround time. Pricing was very fair, communication from Paul was excellent, and I was totally pleased with everything about the encounter. These are the people to use!These

Airborn Ranger: Doug and Bobby was very helpful and knowledgeable regarding my Ferris. I return to Woodland every time I need lawn mower parts.

Andy Joldersma: The service department is unmatched by anyone in the industry, Bobby and Bryan will get you the right part the first time with little to no part description. Truly impressed with 4 years of business I have been doing with them

Ron Henion: Great products and service

Jeremy Osbun: Entered the business and was immediately greeted by staff. The inventory on hand was amazing. I was looking for a walk behind edger. Employees are extremely professional and have product knowledge. I was able to find exactly what I was looking for. Woodland Equipment provided the best customer service.

JoAnn S.: They had great info, a clean shop. Many people on staff available to help. Low inventory - everything has to be ordered.

ryan zimmer: Bobby was awesome and they fixed our Exmark Turf Tracer 52" with ease. Thanks guys!

Albert Kunard: Tom the owner is a very rude, condenseding person!Believe the bad reviews and shop anyplace else!

Steve Tigchelaar: Terrible, arrogant SoB answered the phone and was annoyed with me from square one

Carlos Hernandez: They truly know their job . Been going here for years and the entire family are customers as well.

jason nieman: The staff here is amazing! Always greeted by name and treated like family. This is a great family owned business!

Charles Tisron: Really expensive to get a mower serviced. I spent 700.00 getting my riding lawnmower fixed last summer. I used it twice and it would not start. It's now in the scrapyard.

Blake Gilroy: great service

Jack Izenbart: Poor attitude, the man that answered the phone did not want to help. He would not give me his name…

Ricky Longstreet: Good people help to fix your lawnmower & snowblower good price

vicki kik (KikHarder): Tom Deyoungs Engine Has The Very Best In Quality Service's, I Have Been With Them For Many Year's, They Are Always There Too Help You!! 😊

Emilio Avila: This place charges $400.00 for repairs to snow blowers yet never repairs them. That’s how terrible this place is!.

9mroot: They had absolutely zero interest in trying to help me find a blade for a mower. Older guy at the counter seemed very bothered that I even asked.

Harry Bowen: Tom De Young Engine repair is a five star place. They always have what I need in repair parts. If I need them to repair my lawn equipment they do excellent work. A no brainer to take repairs to them I bought my lawn equipment from them Toro and Echo are top notch names never a regret in my purchased equipment. 😆

sarah overbeek: Older man is the rudest person. Also expensive. Avoid this place!!

Thomas M: Don't bother. Rude staff

Gary Kozak: The worst customer service you may ever experience. Belt broke on my Dad’s rider we brought it in for repair got it back home and it broke again in 30 minutes. Brought it back in again and he charged $40 to look at it even though they didn’t repair it right to begin with.

We Race: 5 ⭐⭐⭐⭐⭐

Gerald Snapp: I had my own line I brought my own manual and he didn't need it at first but then he did and I want him to wind the line but he didn't do it

Joel P: Great service with outstanding integrity!

Renee Peters: They repaired my Club Cadet riding lawn mower!! They picked it up and delivered (for a charge). Very happy with the service! And super happy they were able to figure out what was wrong with this beast! ❤️❤️❤️

Randy Peeples: We went to this location Saturday May 14th 2022 at 11:45 for a spark plug, the older counterman was very, very rude!0 on a scale of 0 to 10 for customer service!!

tony white: Awesome service. Went way out of the way to help me out. Return calls, extremely friendly staff.

4th Geer: Your one stop commercial TORO stop.

Benjamin Van Dorp: The Team at Mason is great! Sales and Service is always great and very helpful. From Mowers to Z-Sprays to Snow Plows they never disappoint!

Patrice McDowell: Dropped my snow blower off for routine maintenance, not repair, AT $95.00 AN HOUR and it was returned with flat tires, a leak from the gear box, a broken plastic belt cover, and the old, rusted spark plug I asked them to replace. I was charged for 1 ½ hours at $95.00 AN HOUR because both Joe and the manager told me they carefully looked over my snow blower. At $95.00 AN HOUR it seems like it was overlooked instead.

Schofield Lawn Care vlogs: Always gets my machines in and fixed up fast

J Bany: I recommend this place to anyone in the area with lawnmower troubles, amazing customer service. Assisted me immediately and kept me updated on the process, VERY reasonable price and even dropped my lawnmower off at my house when completed. This place is amazing and will be getting my business again in the future!

Gary Morris: Excellent!! Joe at the counter was very helpful and kept me of informed of what was going on throughout the repair process. I read in other reviews and post about how satisfied they were with the price they were given, and I see why now. Very happy with the service, quality repair and price. The mechanic working on my lawn mower went above and beyond. Hard to believe I found Mason lawn and snow a few miles from the house and everything turned out this great! Definitely will be back.

Gabriel Stulp: Very helpful and knowledgeable! Definitely a place you can trust!

Madalyn Crawford: The customer service here is top notch. These people assisted me last year with my mower with no hassle, the entire process was quick and easy and they kept communication open so everything was on the table at all times. These will be my go to people from here on out with any mower problems I have! Highly recommended!

Ken Brown: We've been using Mason for several years now. Great service department and over all great pricing.

Charles DeBrie: Good company, super friendly and very knowledgeable.

Tom Vansiclen: Had everything I needed was able to get my truck right in there my new store

Dustin Pressler: Always accommodating. Staff is great always eager to help. Highly recommend

George Nikolich: Great people. They get parts quick at a reasonable price.

Jose Gonzalez Sr.: They do a great job

Jessie Ordonez: Great service, always doing great work. Friendly folks.Thanks

Derek Powers: My goto place for plow stuff. Very knowledgeable staff and parts on hand.

Andrew Stuk: They have worked on my plows for over 6yrs and they are the best service shop you will ever find.

Joel Kusmierz: Good service medium to higher prices.

Michael Krugh: Very helpful