Best Reptile Store Grand Rapids Near Me

Steven Berry: Been doing business with this store for years and have been happy with everything. It’s a well run pet store and I believe you’ll be pleasantly surprised.

Paula Walsh: Experience and knowledgeable

Sydney Salinas: Always a delight coming here :)

Nicholas Zandstra: I come here every week or so for frozen rats for our pet snakes. They're always friendly and always stocked up on what I need. The birds at the counter are fun to watch while you wait in line or the turtles if theyre let out to wander around the store. Very nice place.

Brian Hirt: Animal Heaven

Donald Underwood (MrPsychoGoat): Love this place. The staff is always friendly and knowledgeable about all there animals

Jake Ramey: VIPets is always a go to for me. One of the best LFS in the Grand Rapids area. Always great prices and happy to answer questions.

Jolene Sherd: I love this place! The staff is incredible and knowledgeable. The animals are well cared for and so interactive. I feel as though I am family when I walk in. Over the years they have helped me give my pets the very best quality of life and have cried with me when they cross the rainbow bridge. I appreciate this place so much.

Peggy Voss: I was looking for pet clothes they didn't have much of anything . But I was only looking for clothes for my pet. Otherwise it's a good stop to see what they have.

Aj: Very nice and clean establishment, to go to! Especially for a pet store, they have a great variety of pets, I mostly go after the fish products, and there is a huge assortment to choose from. The gentleman that help me, was very knowledgeable, had no problems helping me out, and was very kind! I give you guys a shout out, and would recommend anybody to go there! First timers, or if you're a longtime pet owner, the place is absolutely wonderful! Thanks again!

Barb Poley: Ķi

A Raeoflite: I love this place. Workers are sweet(although they could do a liiiitle bit better with hellos when ppl walk through the door. ) and my discus/fish never die. (Hope I didnt just jinx myself) got our VERY 1st discus from here. So newbie to discus Hobby. Have had fish tank for 10plis year. Our discus is thriving almost 2 yrs later. Order online to add to the One from VIpets. They ALL died. Except the one from VIPets. He looked like he was on his last leg stressed from whatever happened in the tank from online ordered discus. Tank cleaning , stress coat Salt and my guy is still THRIVING he is the alpha of the tank. We have succeeded added 5 more discus. 3 more from this place! And all are doing great. 2 more from another place (online -tried again another place, thankfully a great place) BUT ALL 6 fish are doing GREAT. I will never get fish from anywhere else. (Expect from the last online sorce we ordered from) but will always check with VI pets FIRST.Also got Roseline sharks from there too. (Some don't believe they can live in water with discus because of temp. But they are thriving as well, hope it's stays that way. )

Kimberly Terry: V I Pets is our favorite! It is the only place we go to for our fish and reptile needs. The staff is SO knowledgeable and always ready to answer questions or help you get started. Between my husband and me, we go like 4 times a week😅

Eric n: They have big turtles and stuff like that.

jared levin: After spending several hundred dollars here over the last month (vip card presented to me) getting 2 terrariums going, 3 fish tanks, and other bug habitats. Buying isopods, plants, dirts, rocks and other things. I finally got some fish. I’ve had over a dozen running aquariums at the same time in my past, so I’m not a beginner aquatics person. 35 dollars worth of the 40 dollars worth of fish I bought. Only 1 survivor!! Who has ick. But I’m getting ahead of myself.I go in there on Saturday with my singular dead fish (but 2 others were missing) and I’m sent away to get a water sample. Fine. Fair enough. I bought some other stuff and left. Between Saturday and Monday when I had the chance to go back, another fish died, leaving me with 1 that has ick and my bristlenose. I assumed the Colombian bristlenose ate the other 2 carcasses because they did not exist in my tank, but it too sadly died before Monday.Now, for the first time, I get to meet the owner! I will not be shopping there again. Their tank clearly brought ick into my tank. She herself tested it and I might add, only said “the nitrites not 0 and that’s what we want”. Well owner of V.I. Pets. You sold me sick fish and didn’t refund me full value. Because you didn’t want to. Be honest. sorry your defective fish died so the bottom feeder did it’s job and cleaned up.Anyway, I suggest everyone goes to Amazon to buy all their products. Seeing as the only thing V.I. Pets has that Amazon doesn’t have is pets. And when a company sells defective pets and products that are cheaper on Amazon, their customer service is basically the only thing keeping a company alive.So thank you for all the help I’ve gained from other store employees, you’ve been helpful and kind. Unfortunately, the owner just doesn’t care enough about dedicated animal enthusiasts and their frustrations with her company and her products.110 gallon paludarium being created once the 75g plant stock tank gets more established.Bye V.I. Pets.

Jason Yarranton: Great selection and very knowledgeable staff for the most part some guys are clueless but that’s to be expected but the guys that are in charge of taking care of the fish know everything there is to know.

Christine Disinger: Last visit I was looking for Freeze dried River Shrimp unfortunately shipment didn't arrive yet and customer service was informative but not very helpful in servicing my needs.

Simone Hosna: Best pet shop I've been to. All the animals are happy and extremely well cared for! The fish tanks are impossibly clean! I love the big variety of critters and fish 🐟

Nicholas Oswalt: Very helpful and accurate!!!

Danielle Frantz: Love this place!! Always clean and the customer service is always Awesome!!

Kristina Schmuker: Love love love V. I. pets. They are always so helpful. They always have what I need. From what I can see they take very good care of all the animals here.

Taunks: Tommy helped us with our aquatic plant needs. He is the reason we keep coming back to this location, truly knowledgeable and helpful employee who seems passionate about aquarium keeping.

Brittany Long: We've been coming here for years and years .. and our most recent visit was aweful.. they seemed under staffed but had attitudes and took 45 minutes of us standing waiting to be helped for us to finally have a chance to flag them down for help.. and we were maybee 1 of 3 or 4 people in the whole store while we were waiting I was looking across the fresh fish area at my husband when something on the floor caught my eye.. then i followed the floor under the glow fish and caught a glimpse of a huge white rat. Who then ran into a hole of chewed up drywall into the walls of the place. We laughed about it but it was more so the attitudes we were given from one of the staff. After getting our fish home last week both our tanks became infected with ich.

Dmarie Strain: Love this place and especially Jimmy the turtle

Chris Davidson: All around good place for supplies and great help from employees. Wish they wouldn't sell puppies. Noone should make money on puppies

Linzi Arnett: Great place. Clean. The animals look like they’re well treated. The staff is educated and friendly. I go here to get my ball python’s feeder rats. Closet place to my town that has them the right size. But they have lots of other stuff too. Pets like puppies, fish, chinchillas, ferrets, snakes, lizards, and a big turtle! My kids always love going inside and looking around, and the staff is always nice to them.

Alayna F: i want a bunny so bad but my mom says that i have to wait till im out of the house because bunnies destroy some furniture, i have a question tho, are the pets specially trained? (ive never been here but it wouldnt let me post without rating so i put a random rating)

Mario Garcia: Exelente

Charles Tisron: Great little pet store. Great people running it. I would have given it five stars but it is a bit expensive. I guess it kind of has to be a bit higher priced, being a small store. I like not having to park a hundred yards from the door.

Leon Meyer: Always a great experience and awesome customer service

Jim Pell: Cool pet store with an amazing selection of furry and not furry friends! Staff is knowledgeable and friendly.

Lindsey Shepard: Awesome! Best place and wonderful employees! Very helpful and knowledgeable!!

Lori Vander Linden: Smelly.

Summer: Cute little pet store! They have a little bit of everything from fish to reptiles and amphibians to bunnies and dogs. The best thing is you get to pet and interact with most of the animals they have! Also the employees are so helpful and nice and always seem to greet you at the door. Will be going back there very soon!

elijah love: They took my fish in after telling me they would give me in store credit and used the excuse of they don’t know if he will survive so they can’t give me credit

Jennifer Lambert: I love this place. They have so much and are pet friendly

Matthew Lonewolf: Do not show up riding a moped to get a job here the maneger will make you clean tanks your whole life he did it too a friend of mine who loves fish used him so badly because he owned a moped also it's turned into a moneypit as of late they care more about money then the fish themselvesI gave it a one star because dan the manager literally lies to the owner about everything

Angie Person: Lot's of nice stuff and pet's. Love the doves.

Miigrower: Friendly and knowledgeable staff

Lilith Sheridan: Girl at the register was not very nice. I go to the Holland location often and have never felt such hostility. She was completely ignoring us while checking out and talking to her friend the whole time. Better employees and it would be 10/10

Linda Frazier: Overall great customer service and experience in selecting best dog food and groomer Brooklyn is extremely nice and courtesy and did an awesome job of grooming

Anne K: Very friendly and helpful staff. My go to spot for my cat's food. Keep it up everyone!!4/14/23 STILL WONDERFUL AND HELPFUL. special thanks to Christy (sorry if I spelled it wrong)!

mrbusiness lizard: The workers were literally so nice and helpful

QUEEN OF GOD ALMIGHTY LOPEZ (CINDY LOPEZ3817): Excellent thanks 👍

Russell Gavigan: Grub worms

Makenzie Misane: Great customer service, did not feel rushed or pressured, picked out several fish for our family and multiple staff shared their knowledge to help us make an informed decision

Rosemary Olivero: I really don’t like going into pet stores. This one is my go to! It’s clean, well stocked, and the staff are friendly and efficient!

chris scholz: Great service and an enjoyable place to shop for my pets

Mike Rowley: Our snake loves the mice, lol

Ann Hackney: Always a pleasant experience. Cashier very nice and friendly.

Lynsey Heiss: Love the manager there, he is awesome. Staff always friendly. Good amount of supplies. Love that there's frequent coupons and sales

Leah Z: I do curbside a lot and every employee has been super nice and helpful and fast!

Junias Holmes: One stop shop place for all animals...Great store

Chris Skovira: Excellent grooming experience at Pet Supplies Plus with Brooklyn from start to finish! Really easy scheduling; reasonable pricing; and a great amount of care and attention paid to our little pooch. Our dog needed a lot of work as she hasn't been groomed in a long time and she is a very nervous little one with groomers. Brooklyn was dedicated, careful and clearly made our pup feel comfortable. We love the cut and so appreciate the time & care.

Nicole D: So upset i wasted so much money on the dog wash. I contacted corporate because the water was cold literally every single time i took my dog to be bathe. I would never use this location to bathe my dog again. I actually will probably go to chowhound verses any of their locations.

Aristiaa Nguyenn: My go to pet store!!! Although I generally only come here for emergency roachies and wormies and some other kibbles as they don't have much stuff for hedgehogs, but the toys here are my baby's fav since there are so so many. The staff is really welcoming and always offer to help, and is patient which is nice because I stutter a bit when I'm nervous. Quality of live feeder insects are 50/50, sometimes it's good but sometimes it's dead(mostly roaches and occasionally superworms). The other animals in store seem taken care of (more than bare minimum for a pet store) which is nice to see!!

Karen Bradley: Quick and friendly.

Joy Wahby: Had what I needed.They have almost anything pet related you could want

Mark Mickle: Wash station very dirty. If I wanted to put other's dog hair on my dog I would do it myself not from using your washing station from not being cleaned.

Pat Clouse: All of employees who we encountered were friendly and helpful. We couldn't locate an item that we wanted to purchase, but, an employee who was working on the floor stocking shelves knew exactly where this item was and she took us to that aisle. The cashier was also friendly to us "and" to our little dog, and he was appreciative of us shopping at this Pet Supplies Plus location....

Jesslyn Rinehart: I had my two bigger dogs, Murphy and Zeus, groomed and bathed here. They smelled and looked so clean and happy when I came to pick them up! Kayla and Alexis did a wonderful job on my boys. We will be back!

Olivia Sleighter: The employees were helpful & kind but I wish the dog wash had more, there were no brushes & not many options for shampoo either. Also the water hose was so tedious to use so my dog was freaking out while I struggled to get the right temperature

Kelvin Lapham: All workers were great to talk to and very helpful.

Denise Mott: Store very clean. Employees knowledgeable and very helpful

Amandaher: I’d like to thank a sweet young lady that works here. I wish I knew her name… but I had a crazy morning trying to get an appt in for my sick dog that had been vomiting and had a bad case of diarrhea all day so I came in to buy probiotics. I was extremely frazzled and came in with a plan to purchase the product and leave… but that was far from the case esp with an 8 month old. Anyway, the sweet young lady that helped me was extremely gracious to me and my dog that took a #2 in the store… she checked me out and even offered to help me bring my items out to my car. I hope she knows what an impact she made in my day. I’m convinced pet supplies has some of the the kindest staff!

Jake Thompson: Much nicer store and location than the one they had on Kalamazoo.Great selection and sometimes prices for canned cat foods and health supplies. If you have your store card you can definitely get some deals.Employees have been nice every visit. They even offer to assist you with bringing your bags to your car for you if you need it. Which is good to know if my mom were to come here alone and needed help.

Amanda Lynn: This was my first visit to this location and I have not been in a Pet Supplies Plus in years. My Mom and I were both looking for a low fat dog food due to both of our dogs having diabetes and pancreas issues. She bought a Redford Naturals Dog Food and was telling me how Low in Fat it was. I looked at the label and discovered it was 15% fat and she swore it was 8%. Online I found two Redford Naturals in Salmon that were 15% and one that was 8% I didn't realize exactly the differences since the photos looked the same (or so I thought due to the small photos) So my Mom was thinking she would have to switch Dog Foods because it was high in fat. That perhaps something about the Dog Food was changed from her first bag to her second. Her dog is also allergic to Chicken, so that cuts out a lot of options. I wanted to keep our dog food the same due to the frequent visits I make to her home with my dog.On entering I was immediately greeted by a Gentleman named Tyler. I explained what I saw on the Website and the dilemma. He wasted no time in bringing me over to the Redford Naturals and looking at multiples labels. It was then I saw my Mom had purchased "Small Breed" instead of "Healthy Weight" on her second trip. The bags look almost identical except for the small "Healthy Weight" and "Small Breed" labels. I was happy to find the Healthy Weight one and for the fact we could continue to use the same dog food. I really, really appreciated the time Tyler took to help me. Not a lot of places have customer service like this and people who care about their customers.I also discovered in looking through multiple labels, that the Redford Naturals was the Lowest Fat Dog food the store carried of the brands I checked (and I checked many).This is a brand that is only sold at Pet Supplies Plus.Because of the time Tyler spent to help me and the fact that Pet Supplies Plus has this wonderful Dog Food, Pet Supplies Plus will now have another customer for life.I will also note that the Lady that was upfront was also very polite and a pleasure to work with.So, thank you again to the staff for making my experience wonderful. I truly hope they see this review and the impact their work efforts made.

Jenn LaClair Shifferd: Good customer service, pet grooming available. A wide variety of pet treats, food, and toys. Pet friendly, I brought my puppy inside with me to shop

Summer Canfield: Love going into the store. But the website NEVER works or loads properly at all so you can’t see prices or anything they have unless you select a different store. :/

Gregg Bartel-Bailey: I love this place. Always great staff, fair prices, and a good variety of products. And they cover all types of pets and critters. I have used the delivery service before as well, and it works great.

Bill Johnson: New store

Dennis Johnson: Great store and staff !

Mya Powers: I had just adopted a kitten 20 minutes before walking into the store. I needed everything and wasn't sure what all that was. Maddy gave me the best experience I've had in almost any other store. She was super helpful and friendly. Suggested products that she buys for her cat and was awesome overall. 10/10

Lynsey Heiss: Mostly always greeted, friendly staff.

Josephine Heard: Every time I go to the store I come out smiling. The workers are very friendly and helpful. I can usually find exactly what I'm looking for at very reasonable prices. I love the rewards program they have! If you have a pet this is the place to go! Get the rewards program and start earning points towards free things!

Roxie Sobotta: Great visit

Nicole D: Really nice in the inside

Itzel Salas: Employees are super friendly, store has a variety of brands and is super easy to navigate

Renee Vanheck: Great. It's new, so very clean. The workers were all friendly and helpful.

ruth Martin: The guy was very helpful

Denise McKinley: I needed some advice on fish and the person that helped me was very knowledgeable. You don’t always get this in the big box pet stores.

Andrea Regish: Couldn't find simple things in this specific store and no one to help. Will go to a different pet supply store.

Derick Bailey: Our dog there for grooming and Kim is the best groomer ever!!! Can't say enough about how well she treats our dog or how well she treats us!

Dale Korhorn: Do not buy anything from here. I purchased a $40 grooming tool that disintegrated into several pieces after 6-7 uses. Poorly crafted piece of equipment. When I went to return / exchange, I was told that it was six months since I purchased (it was less than 4 months. Stated clearly on the receipt the masked manager had in her 22 yr old hands), I was told it was past the stores 30 day return policy. Ok—but the warranty is one year. Didn’t matter. She scribbled a phone number on a piece of paper & told me to take it up the manufacturer. I bought it from your store. Your store profited from my purchase (& MANY other purchases for our three dogs) but you won’t take care of this? Done with Petco. Will not buy anything from store or online anymore. I advise anyone that is considering a purchase to shop around for a company that is willing to earn your business. It is very apparent that Petco is not that kind of a store. Have had issues here in the past with snotty staff (not everyone—a handful are nice and are helpful), arrogance in the air attitudes. Buh-bye. I’ll spend my money where they care about what they sell.

beep beep: I thought I would try this location as I usually go to Pet Supplies Plus or PetSmart, but I will NEVER be going here again. Who I can only assume was the manager watched me holding two 12 count packs of wet cat food and several toys while she moseyed around the front of the store and refused to open another lane. The line behind me was a mile long. On top of this, they falsely advertised sales that didn't ring up at the register and charged me $2 for a "donation" AKA a tax write off, after I pressed decline on the pin pad. Don't waste your time coming here.

Koby gates: Great pet wash area

Daniel Schumaker: Yup 👍 it's Petco. Just like any other Petco, they have a lot of stuff so you'll find what you need. The staff seems generally apathetic about their jobs, I would assume they are paid minimum wage so I don't blame them for their minimum effort. That being said the staff has always been kind to me. They just seem a little burnt out. If anything it's more of a management problem than a worker problem. I hope corporate doesn't see this review and blame the workers, because that would be the wrong root cause. I'd water my life savings that it's the wages and the management. But hey, that's retail for you. Been there, done that.

Lisa Sanborn: Prices for aquarium plants are great!

Pat Clouse: The Petco employee provided *Great* Customer Service in handling our phone order request so that our order was all ready for us when we arrived which helped in making this a quick shopping trip for us.

angie knapp: Alex was a huge help!

Corey OBrien: Very nice and friendly. The store is clean and much like other places lacking workers but still getting it done.

Eric Hinkle: Terrible service

Sunday Piper: The only product that I was getting is frozen rats. Their sizes and prices changed so drastically, I'm only going to VI Pets now

Vance Henson: Checked the hours on line, only to get there to find that they are now closing 2 hours earlier.

QUEEN OF GOD ALMIGHTY LOPEZ (CINDY LOPEZ3817): Excellent thanks 😊👍

john dotts: Friendly and helpful staff. In store will match online price. Shelf price was $22, online $8.50. easy in and out.

Leslie Grable: They never have my cat food in stock. It's always just my flavor sold out.

Brenda Nawrot: Nice store 1st time going there

Trevor Vankempen: Love this store

Dms: Service was amazing. I've never felt treated so well by any store as well as David treated me and my girlfriend. He was friendly and made the whole experience delightful. Whatever he's making he should make more.

Harry Haight: We shop here for all our pet needs as well as grooming, their groomers are fantastic we just love them.

Willie Coetzee: Very clean, fun staff and PetSmart always holds great adoption events.

Amara H: They throw live fish away! DONT SHOP HERE

M Raymos: Very friendly staff that will take the time to answer all of your questions. Pet hotel and doggy daycare is very reasonably priced.

Jacklyn Smith: Stopped in to get some Greenies dental chews for my friend's cat. I forgot how much they have for all of the furbabies! Large store and well organized and staffed by nice knowledgeable people.

Victoria Higgins: Great selection of stuff. Much better than the other PetSmarts I've been to.

Andrew M. Travis: Highly recommend this location. My dog, Pistachio stays here and I know they take amazing care of him. Everyone knows Pistachio by name and we can feel the love. Thank you for always taking care of my buddy. Special thanks to Dawnn at PetsHotel and team!!

TheDanolnl: Went in Way too early and everyone was still wonderful. I totally messed up and they still were friendly and helpful.

Leon Meyer: Got a new harness for one of my dogs. She loves it.

Russell Atkinson A.k.A ShAdyShAgZ: Was nice looking at the animals

QUEEN OF GOD ALMIGHTY LOPEZ (CINDY LOPEZ3817): Excellent thanks 😊👍😊

Jen White: Everyone was very friendly and my dog loved all the attention every time someone sees him in his little shoes they think thats whats makes him walk wobbly but that's his cerebellar hypoplasia CH walk. He loves the milk bone the cashier gives out.

Michael Sargent: I boarded my dog here for a few days, they have decent accommodations, and very nice staff. A little tougher to get assistance in the isles, probably due to customer traffic.

jers420: Staff was friendly and very helpful when we were buying our bearded dragon and supplies.

Samuel Mayes: awesome help!

Linda Schalk: Large selection of pet supplies for just about any pet. I went for aquarium supplies and they had everything I could possibly need. They also have fish and small animals and reptiles.

Kc Dann: What you would expect from a pet store. Had most of what I needed. Didn't have much/ if any little critters out.

Nick R (StNickolas): Always something new to find for my cat who's very

Jen Murdock: We brought our spoiled Springer, Princess Margaret (Maggie) in to stay for a couple nights, and because we know she misses us and becomes anxious about being left at kennels, we asked for extra treatment for her, playing with the day care dogs and time with people. When we picked her up she was sooooo happy to see us, and the girls that were with her the day before told us that although they could tell she was anxious, she had fun with another dog like her, and spent lots of time trying to sit on laps lol.She spent the rest of the day sleeping and giving us lots of love, but I'm confident she was taken care of and given lots of love and attention while we were gone. Thank you!

kristin Ellens: Love PetSmart. Found almost everything I needed. One item was out of stock. Will check back later in the week.