Best Retirement Community Grand Rapids Near Me

Lauren Ebels: We moved my father to skilled nursing here after having a poor experience elsewhere. They seem very attentive and intentional about involving him in activities. They take COVID precautions seriously. The facility is nice and the staff are welcoming. I only wish they had more options for freedom as he is almost completely wheelchair bound but still has the mental capacity and energy beyond most in skilled nursing and would prefer to be in assisted living.

Edward Bates: Very professional clean,

Linda Hall: Friendly, clean and up to date

richard green: This is where my mom lives

Britney Stevens: Clark itself it a good place, it's just the food contracting company Unidine/Compass group (Unidine was bought by compass group) that suck. Sub par cooks for the Unidine staff minus the Clark oringal staff, they are great but not the people Unidine hired or brought in. So glad I quit. Best decision I ever made. I hear from Clark staff and residents still that say that Unidine don't order enough food still and sub out which affects the nutrition of these seniors. Hope Clark gets smart and gets rid of the food contractor and goes with a company that actual cares and knows what their doing.

Ken McCaw: Lived here 13+ years.

Lynette Doxie: A great place to work and when its my turn it will be a honor to live there.

Carl Gjurkovic: Beautiful building for residents in need of Long Term Care or Assisted Living.

Kat Foster: I can only speak for the parts of the facilities that I've seen. It has never looks dirty or overly aged and the staff has always been helpful and kind. I visit my grandmother there and she has been in independent living for a couple years now and has also been in rehab twice. Independent Living is much better than Rehabilitation. Rehabilitation of course never has enough staff ( true almost anywhere you go) and is not the most rigorous facility for quick recovery. But it is in-house so my grandmother was able to still be with her friends, which was more important. Since they change food vendor's, the quality has gone down and I have noticed when dining with her that the poor serving staff are forced to constantly apologize for this. ( something they have no control over) this is a very expensive facility and Extras will cost you extra money. But they have multiple stages of care which is what my grandmother wanted so she wouldn't have to get used to a new environment if she needed to change levels of care. It also has a Buy in program so if your money Runs Out you won't be kicked out period I think this brings a lot of Peace of Mind to my grandmother.

SKat Foster: Not perfect but they come close. As someone who was a caseworker for adults who couldn't live independently, and visited many, many care settings, I am aware that any facility that has as many residents and as many staff as Clark will have a few issues occasionally. It's the overall day to day care that matters.That said, we are very happy with Clark. My dad, who spent 2 days a week (for many years) visiting people in almost every care setting in the GR area, chose Clark for himself and mom. I think He made a good choice. He has passed on, but mom has been there several years. It's clean, in good repair, has many activities, and staff are kind and competent.We visit frequently at all hours, eat in their dining hall with mom at least once a week, and some of us have spent the night with mom. Mom is mentally all there and is also well satisfied. I'd recommend you consider it.

Jacque De Fouw: We have to beg and demand for care to be given and they ask for money constantly.

Elizabeth Parker: My parents moved there in the fall of 2005. Mom needed more care. She died in 2007. Dad lived at Clark until 2010 when he passed away. Both received very good care. I was at Clark at all times of day. The staff is caring, the buildings are clean, the food is good. I would recommend Clark. My family found great comfort with the policies of Life Time Care. If a Clark Resident outlives their money they can continue to live at Clark.

Bob Chauvin: Excellent staff and facilities.

Cindy Ray: Very nice place for my 91 year old Mom. Her room is very nice and accommodating for her and her lifestyle. The price is right also. I would recommend this place to anyone. Great Community!

Walt Lodes III: Seems like a nice place.....? I've only made deliveries here, never visited. The units seem nice though.

Wayne Marlink: Was good before all the colvide

Ron Schultheiss: Very friendly a d detailed tour. We look forward to my mother in laws move to her new residence

narisa sayfie: It appears to be a very nice community for the seniors. It needs a little bit of updating, which I believe they are working on that. Everyone seemed very nice and professional.

Frances Foley: Very thought to residence and visitors especially. Senior neighbors

Kelsey Haan: Lincoln is able to keep seniors safe and healthy. Beautiful community.

Tami McKellar: All employees look out for their residents like they are family although it is independent living they treat them like family.

Dorothy Cribbs: A very caring place.

Bill Korfker: Seems like a very nice community. The buildings appear to be newer and the grounds are beautifully kept. My mother-in-law saved quite a bit by moving here, and she even loves the meals provided, which was a big problem where she had been before. The staff seems very friendly and helpful as well.

Marda Edwards: I work here beautiful place great staff

Jeff and/or Carolyn Johnson: I will say that they have been doing a fairly good job of keeping the residents safe. There are many more issues that I won't go into now.

Anastasia Stacey: Very kind, helpful and professional.

Beth Anne Gruizinga: I wish I could give a negative 10 as a score!! If you love your parent(s), I beg you NOT place them at Clark on Keller Lake!!! The beautiful building/setting increases the corporate chances that you will agree to the $6000/month fee and is a diversion to the reality of the situation!! There is no “functional” kitchen so they transport the food from another facility and it’s AWFUL!! Very little real meat (mostly processed), no fresh fruit or vegetables. I sat in on many meetings regarding the the poor quality of food, no accommodations for those who need a specialized diet, and the residents concerns. Lots of promises, but no follow through. Activities are insulting to those who have active minds and reminded me of early elementary school. My mom withdrew to her room due to the lack of stimulation. There are some wonderful staff, but then there are the others. My mom was hospitalized on many occasions due to neglect. Some involved not providing medication and others more severe. One of these experiences was when she got sick in the middle of the night in her bed. They put her in her recliner to change her bed and LEFT her there all night!!! She was violently ill and was covered in vomit and diarrhea by the time it was discovered in the morning. My mom was septic by the time she was taken to the hospital!! 2 weeks in ICU, myoclonic seizures, hallucinations and the doctors said to call the family for our final goodbyes. There was no apology from Nancy, the manager, or Tina,?the head nurse! If it wasn’t for the kindness of one of the workers who shared the truth, we would never have known! My sister and I demanded a meeting with Nancy who denied any wrongdoing and offered no sympathy whatsoever until I asked for the records for that night. Apparently, there were none. After pressing her, she finally admitted that she fired the staff on duty, but did not report them to LARAmi.gov so they were free to find jobs at other facilities! I NEVER got my final hug and kiss due to their inappropriate isolation.Don’t LET this happen to you and your parent(s)My goal is make the public aware and am slowly moving toward developing a case against Clark.

Laura: The ladies that take care of the residents are wonderful, very kind and compassionate. The way Clark has handled Covid has been terrible. Visitation for residents has opened up for the first time in a year, allowing residents to see their family members. Clark's policy is each resident can have one visit a week for one hour. Two people can visit at a time. One. Visit. A. Week. Wow. So siblings draw straws? Prisoners have better visitation policies than Clark. And the residents at Clark pay a fortune to live there. Pre-Covid, the meals were terrible. I don't know if they have improved but it was a whole lot of dry tuna sandwiches with lima beans for dinner. My family member had asked for oatmeal for months for breakfast due to heart issues and received bacon and eggs instead. I really like the grounds, the location and the staff but their policies are not meant to keep their residents happy, they are meant to save a buck. If Clark really cared about their residents they would put money and effort into make visits more readily available for family. This is what the residents really need right now. Family. Love. Someone to talk to. At Clark, they won't get it.

m root: completely neglected my mom during lockdown.

Ellen Jones: They are the an absolute horrible place. DO NOT put your loved one there. They do not take care for their patients.

David Guillory: My Mother in law lives here. Nice and homey, lots of activities and they take good care of her.

Patricia Herrera: My friend lives there and she loves it

Ken McCaw: We have lived here nearly 13 years most enjoyably. Wonderful friends and good care.

Lori B.: Smoke and mirrors. If you’re looking for a new facility with activities, this is your place. If you want quality of care, forget it. We pulled mom after a couple of weeks due to lack of care and follow through on the “care plan”. The wellness director was not responsive, staffing was short handed and not supervised. Hint: One of the 5 star reviews here was written by the executive director! (Update: he identified himself and rewrote his review after this was posted which demonstrates the deceit)

Nikki VandeVoorde: Beautiful place but very unhappy with our uncle's end of life care. Great place until his final days. A United States Marine Corp Vietnam Vet should not spend his last days lying in dried urine. We complained only to have them not change his sheets but cover it with a bed pad. I guess when they know their monthly payment of over 7,000.00 a month is about to end so does their standards in care. If your loved one is in memory care well good luck getting in and out the locked doors. We had to wait for the kitchen staff since none of the nurses had a key fob but somehow a family member from another patient had a key fob and was able to let us out. Just know their marketing is fabulous. Maybe that's where all the money goes. I pray your relatives never have to spend their last days the way our uncle did.

Matthew Fellows: As the Executive Director of Cascade Trails Senior Living, I am extremely proud of the community that we have built here. Our goal has always been to create a warm, welcoming environment where our residents can thrive, and I truly believe that we have achieved that.At Cascade Trails Senior Living, we are committed to providing our residents with exceptional care and support, while also helping them to maintain their independence and enjoy their golden years to the fullest. From our beautifully designed living spaces to our diverse range of activities and programs, we strive to create an environment that fosters health, happiness, and wellbeing.One of the things that sets Cascade Trails Senior Living apart is our incredible team. Our staff is comprised of compassionate, who truly care about our residents and go above and beyond to ensure that they are always comfortable, happy, and well-cared for. I am so proud of the work that they do every day, and I feel honored to be a part of this amazing community.If you are looking for a welcoming, supportive environment where you or your loved one can thrive, I would highly recommend Cascade Trails Senior Living. It truly is a special place, and I am honored to serve as its Executive Director.

Cindy S: Moving Mom to Cascade Trails was a huge change for her, as well as my sister and I. We had some concerns while getting adjusted but felt supported by Matthew Fellows, Liz, Sherri, Wendy, and our special gal Khristine. We are happy to be part of the "family."

Sarah Hayslette: Such a beautiful community and the staff is so caring!!! Thank you for all you do for your seniors🙏🏽

Dave D: This place is fine!

Neftali Hernandez: Beautiful place for the elderly. Great staff.

Michele Dykstra: I just wanted to add that every time I went to visit the staff was very professional and friendly. The director, Ms. Beaty even went out of her way to check in and make sure everything was satisfactory. I would highly recommend this gorgeous facility.

Corey Dykstra: We can not say enough good things about Cascade Trails. The facility is absolutely beautiful...from the rooms to the common areas all the way outside to the flowers and landscaping. The team is outstanding. They went out of their way on a holiday weekend to admit our grandfather and made him feel extremely comfortable during a bit of a rushed move. I would recommend Cascade Trails to anyone looking for a great home for their loved one! Teri and team were and continue to be first class!

Tim Todd: Like place

Pete Wentriding: Infested with BED BUGS. They won't come and help when the assistants button is activated. Food is extremely high in sodium. STAY AWAY.......

Herman Faceson: Yes! I put in a application at the Samaritans Senior independent living facility. I was communicating with a person or supervisor.at that facility on Burton Street Southeast community,a couple of times concerning the waiting list. But the Samaritans on 32nd Street does not have the communication skills to help seniors like me to find where they need to go for help.today I've tried calling Samaritanas, customer service, line three to four times each time I I was asking how may I direct your call well the phone number that I have for my last conversation with someone on the Burton Street Southeast community is the number that I called but instead it gave me the 30 second Street as I tried to explain to the customer service my situation they were very rude. not willing to help. put me on hold and left me there. after waiting for 5 to 10 minutes. I call back no one answered. the telephone operator said I had the wrong number. It doesn't take a genius,to figure out that they didn't want to answer the phone. after my third conversation.with the customer service, totally unprofessional. I hope nothing like this happens to one of their family members. I'm a senior in need of a place to live independently. Is the kind of help that you get. My question is where are the adults. That are getting paid to help people like me find the right directions, connections.Thanks!

Sharon Shelley: I have been impressed by the entire staff at Samaritas. There are always nurses and aids around even though they are under staffed. They are caring and kind to the patient as well as visitors. The Physical Therapy and Occupational Therapy are exceptional. Food is not always to his taste but I know it is hard to please so many.

Sarah Morren: Samaritas started off well, but is falling apart. The laundry room can't bother to keep grandma's undergarments from mysteriously disappearing multiple times. To allow an elderly person to sit all day without underwear when we have purchased and repurchased underwear for her is absolutely ridiculous! I can't help but find the lack of care disrespectful. Since the pandemic, her room has deteriorated too. Items hanging on the walls have fallen or are hanging on by a thread producing a disheveled room. It is hard to standby and watch a care facility that you entrusted your beloved family member with allow such preventable occurrences.

Debbie Rolf: My mom has been at Samaritas The Lodge now for over 2 years with Dementia.They are an awesome group of caretakers!! Her care has been excellent there.I have seen a little turnover but in fact my mom has had the same Aids and nursing staff now for over the 2 years.They are caring wonderful people who take care of each resident as if it were their own loved one!Recently, my mom contracted a mild case of Covid and had to be sent to a Covid Hub. It was a horrible place and experience SKLD on the Beltline in Grand Rapids.After the lack of care I witnessed there I am counting our Blessings that we have Samaritas!They are a Christian Based organization and it shows in the loving giving care they provide every day to help the elderly! Thank you Samaritas for all you do!

Kayla Benefiel: Absolutely horrible place. Multiple times, we have entered my grandmother's room to find dirt all over her floor and feces all over her toilet seat. On the back of the toilet was a dish rag with fecal matter on it. When we found my grandma, she was in the dining area, practically falling out of her wheelchair. A nurse was sitting right next to her, but was ignoring her and was instead focusing on eating. When we asked the nurse to help us move her back to her wheelchair, she refused and said that she wasn't my grandma's caretaker that day. An absolute disrespect and lack of care for the residents and horrific hygienic practices and filthy living conditions. Do not send your loved ones here!

Kasha Cockrell: I have it in good authority this place has a high turnover rate and is never adequately staffed. 1 aide is responsible for 32 residents due to staff calling in. The aide doesn't get a lunch no break this is against labor laws. Leadership may want to investigate before the state comes in.

Aleeha Steeby: I love the people and the place!

Pamela Martin: Pastor Josh is the BEST!! Well him & Jesus in reverse order, LOL!

Shannon vanderploeg: My dad has been living at the lodge since December. It was quite an adjustment for him at first. But now he has made a lot of friends there. The facility is very nice. The nurses are wonderful! But you do need more help on 3rd shift and on the weekends because the amount of patients the facility has. You also need a new call system with lights outside the door so the staff know when patients need help. Relying on pagers doesn't always work.

Brenda Dehoek: Residents have to stand in line 30 min and wait for meals when there are 25 empty tables because there is not enough dining room staff to serve meals. Residents are not seated in an orderly manner; whoever fusses the most gets seated first. Visitors have to pour coffee and water for the residents because the few staff members are so overwhelmed. This has been going on for months.

Tanya Gomez: I worked at the Woods for almost two years. It was terrible. They have a high turnover rate for employees so they hire anyone. The things that they let the staff get away with was just wrong. Residents would go hours without care until you would have to ask someone else to help. I can not count on two hands how many times I caught employees sleeping in residents rooms. The head nurse was amazing but any other management was useless. They have no idea what happens on the floor so when you go to them for help they act like they care but nothing is done. When working with residents you have to care for them like family but so many employees just look at it as a job and slack. Everyone calls in on the weekend so you have to scramble and with 3 people get over 50 residents up and dressed. The scheduler doesn't like to help with your schedule because it is not convenient for her and will mess up her master schedule. There are some very good workers at the Woods that have been there for many years but other than them no one seems to care. They put residents into this facility that should not be there because they are completely paralyzed and then they don't provide the equipment to move them safely. I feel so bad for anyone that puts their family into this facility. I deeply miss the residents I worked with daily.

Hannaniah Whitley: This place has horrible management. The staff obviously don’t enjoy their job, it smells like someone’s smeared poop throughout the building and I’m mortified my grandmother has to live here.She was left in the bathroom for a ridiculous amount of time and when I asked the aide if it was legal she shrugged her shoulders, said yes, and made excuses of not having enough staff......If you don’t have enough staff you shouldn’t be accepting new people. This is unfair, disrespectful, and a poor choice of response.Definitely not a place I would suggest keeping your loved ones at.

Karen Finkbeiner: I visited a friend who is a resident at the Lodge yesterday. The facility was clean.. smelled good. Staff were pleasant. When I left I was crying and a the receptionist took the time to console me. All so appreciated.Karen F

Tatiana Yates: Place is nice and so is most of the staff except for Brad Latimore. He is rude, arrogant, and steals food from the kitchen.

Bill Stoffers: Very nice place. Staff is wonderful.

Nutrition Treatment: It's like a luxury hotel here. A nice plush environment to work in!

Barbara Egeler-Bailey: High turnover at the Lodge. Hard to reach staff for a message. Many aides seen standing around.

Jason Thomas: My grandma was there for rehabilitation and the people were awesome

Renee Simmons: My parents moved in a couple of years ago. This was a difficult transition for them. The staff at Sentinel Pointe helped make it easier. They are the tremendous and truly caring individuals who step in where needed to make SP a comfortable place for so many. In addition, the size of the rooms, the beautiful views of trees and wildlife ( deer, turkey, owls, black squirrels and many birds) make for a wonderful attraction.

SJ Trapp: My mom moved to Sentinel Pointe in December and LOVES it there. Each and every staff member we have encountered is warm and welcoming.

Hank Huvaere: The staff has been terrific - especially Sherry - at keeping the residents busy and making them feel at home.

Robert Kennedy: My parents have been very happy living at Sentinel Pointe. They look forward to the weekly musical concerts, the trips to the stores, and the breakfast bistro. The Sentinel Pointe staff are always cheerful in greeting the residents and eager to accommodate their requests. As their son, I am grateful mom and dad chose Sentinel Pointe. It has given me a peace of mind knowing they live there.

Janet Chambers: Sentinel pointe offers a good value for a smaller senior living facility. During COVID lockdowns, the staff kept the residents staff during a difficult time and communicated with family members about what was happening. The staff know the residents by name and are very friendly. While there have been challenges with staffing, just like all businesses, I think the staff has rallied and tried to fill in the gaps.

Mary F: Sentinel Pointe has proven to be a great choice for senior living! When my loved one moved there, we were concerned that she would have trouble navigating a new place. Boy were we wrong! When she was unsure, others there stepped in to help her. The daily interaction for meals and fun activities have brought out a whole new confident person! She loves it here! And the meals are exceptional! We are grateful for finding a place that is engaging, caring, safe, and with a staff that is second to none.

Laurie Potter: Upon our first tour of Sentinel Pointe we were greeted by friendly, caring staff in a beautifully appointed and clean facility. Charming apartments, meals, housekeeping and many social activities are part of the Sentinel Pointe experience. The apartments allow independence and privacy and the staff provide just the right amount of support if/when needed. The activities are endless and provide wonderful opportunities to make friends and socialize at any comfort level. Sentinel Pointe Retirement Community is a great option for those looking for a stress free environment in their golden years.

Willie Perkins: My experience differs from my fathers experience. I am very pleased because I see a staff who really cares. There are a lot of activities. It always looks very clean. However, there is a serious problem keeping some of the staff.

Susan Clark Denny: I loved Sentinel Pointe when my Mom moved in 5 years ago! Classy dining room, lovely apartment, fine quality through and through. I especially appreciated the caliber of the food offered at meals - not just Gordon Food Service crud. Alas, I got Covid while I was visiting Mom at Christmas, and witnessed first-hand the deplorable food you were now giving residents. No balanced nutrition. Actually, no nutrients AT ALL! Nothing freshly prepared, almost no vegetables, nothing that wasn't coated in a layer of breading. I was served one of the Gordon's frozen chicken pieces that literally had more coating than meat! I don't know how a diabetic survives there anymore. And it certainly isn't worth what my Mom is paying for her food service. And the one meal I had in the dining room - there were no tablecloths or cloth napkins. NO CLASS. NO QUALITY.

Sandy Vanven: I am at Sentinel Pointe weekly to visit my brother and the people are all so friendly, every time. The staff seem to take pride in their work and it shows. If I leave a message for a staff person, it is generally returned pretty quickly. I would gladly recommend SP to anyone. So far, so good. Thank you for a job well done.

Rudy Filkins: Our mom has been a resident at Sentinal Pointe for over three years now and we couldn’t be more pleased with her being there.The last three years has been tough for everyone in all businesses, but the fine people at Sentinal always put the residents first and did whatever it took to make sure their needs were met and that they were safe and healthy.They have been making some recent and aggressive changes that have been very positive and show that they are serious about keeping Sentinel Pointe a first class assisted living facility.We heartily recommend Sentinal Pointe to anyone searching for this type of facility!Steve K.

Nancy DeMaagd: We are so happy we choose Sentinel Pointe for our Father’s new home! Everyone there is so patient and friendly! He loves all of the activities and staff! He feels safe knowing they check on him! We can’t say enough about how much we love it and how nice it is having our father feel loved and cared for!

Mo S: This was my Friday night dinner, at Sentinal Pointe. Great job, chef!!! All other services are impeccable, save the kitchen - lately less than stellar.

Beth Banta: The love and care that my mother receives is such a blessing from the SP staff and Health Care Associates. Not only do they lover her up, they treat her with such respect. Both my husband and I are so grateful!

Rhonda Brandt: Sentinel Pointe has been an excellent choice of community for my mom. She loves the beautiful view of the woods and ravine from her apartment. The staff is very friendly and seems more like family than staff. She also loves the activities, dining room, church service and transportation provided. We would highly recommend Sentinel Pointe to anyone looking to provide their loved one a warm and caring environment while also allowing them the independence to live on their own. Thank you to Sentinel Pointe and everyone who works there!

XxxCoraXxx z: This place used to be one of the best around but very poor management and Covid has really taken this place down. They used to have staff that loved to work there and it showed. Now, they hardly have staff. Food is terrible and no hope in sight for the dining services. Note that most good reviews are over a year old. With all the retirement facilities around I would strongly urge you and your family to look elsewhere.

Stephen Dertz: We moved my mother to Sentinel Point in 2018. The facility became her home as much as she resisted settling into her new apartment. The staff and the other residents are open to new people in the community and made her feel welcome and involved. Mom passed away in January and with the loving help of Faith Hospice, the Sentinel nursing staff and everyone at Sentinel Point, her passing was as peaceful as we could have hoped for.It’s a wonderful place, filled with caring and compassionate people. You can’t go wrong having a loved one join the community when it’s necessary.

Jerry Metz: My entire family is very happy with Sentinel Pointe. The facility is updated and beautiful. The staff is nice and very attentive. The outings are appropriate and varied. The events brought into the facility are fun. The safety precautions against COVID followed state guidelines. We were comforted knowing our mom was happy and safe at Sentinel Pointe. I recommend it without hesitation.

Mary Tobin: When my mom and dad moved into Sentinel Pointe 5 years ago (from Detroit), it was one of the best decisions we've ever made as a family. We had looked at other senior living communities, but could tell there was something special when we visited SPointe. The staff is wonderful and caring, the food is great, extra support is always lovingly available, holiday family parties are yummy and delightful... my parents are very happy here! I don't know what I would do without the kind hearts and souls at Sentinel Pointe.

Patsy Clark: I have lived happily at Sentinel Pointe for more than a year and a half. Frankly, the decision to move to a retirement community – any retirement community – was difficult. I won’t minimize it. My children worried about me after I fell and there no one to help me. I didn’t really agree with them, but I said I’d look at places. After visiting several, I chose Sentinel Pointe and I haven’t looked back! I’m finally retired!!I’m blessed and pampered. I have said that if you get hungry, thirsty or bored at Sentinel Pointe, you work at it! To me, living at Sentinel Pointe is like being on a cruise ship that is always tied up at the dock. Welcome aboard!A big plus for me: Flexible dining hours. I can have breakfast from 8:00 AM – 2:00 PM. Lunch is any time between 11:00 AM and 2:00 PM. At lunch and dinner, we have our choice of more than ten menu items and four seating times for dinner. As another resident says, ‘I don’t think about what to have, I don’t shop for it, I don’t cook it and I don’t clean up.”I have a nice apartment, three very good meals every day, my apartment is cleaned once a week and they launder my bed linens. I don’t fold sheets anymore! I enjoy the activities and have made great friends. We also have medical staff on duty around the clock. That’s a comfort to my children.It’s impossible to overstate the excellence of the staff here. They exhibit a characteristic that makes all the difference in the world. They care “about” us as well as well as caring “for” us. It’s a subtle and powerful difference.I’m happy here!

Zac: I don't live here but go past it everyday and this place is covered and littered with trash all around the tree line for months.... an makes the rest of the area look trashy because of it

Jill E Stilson: Staff is very friendly and helpful. My room is large and comfortable. With room to add something of my own to make it more homey.

Natalie Bustillos: Addington of East Paris is affordable with great activities. Staff and facility are great! Renovations really have made a difference! Facility is clean and food is tasty. If your looking for a place, no need to look any further!

Ericka Zoerhof: Beautiful community, I cant wait to see what the finished product looks like after renovations.

Chelsea Lindsey: The renovations at this property are going to be so nice, matching the experience! Give them a call if you are looking for senior living!

Blurae Gray: Wonderful place

Sheneia Bunts: I live this place. Feels just like home. I wouldn't ask for a better job.

kevin hagler: The management staff here are truly caring individuals. They work hard every day to assure that residents are cared for. The people at Addington Place truly care for the senior community.

Rob Duck: Great place for seniors in need of care, staff here trained and very helpful for our loved ones.

Michelle Herron: They have been there for my clients who need assisted living because they are not safe to be home alone.The staff at Addington Place are always there to respond quickly in emergent situations. It is wonderful that they contract with waiver and are willing to help so many people in tough situations. Kat has always been very resposive and willing to think outside of the box when I have a difficult circumstance.

Hannah Richter: The staff at Addington at East Paris are so caring. They put the residents first. Anyone would be lucky to live there.

Elise M: The care staff are very lazy. Never do any laundry. Lose laundry or don’t return the residents laundry. Management is absolutely terrible to communicate with. I do not recommend Addington place at East Paris for a loved one.

maren channer: Have dear friend who is a resident. Her care has been mostly average but also on occasion horrifically mean and inept.

Patty Steffes: Two years and 6 bed bug infestations! They blame us and say that nobody else there has them, but according to the state there have been multiple complaints. They are now threatening eviction from a problem that started there!

Susi Bart: we were strongly verbally asurred by the current executive director (then the marketing directing at the time

Mark Pierson: This place is a train wreck, at least in the memory care facility. I know it is difficult to find a good memory care facility for a family member and I sympathize with those who are looking. I pray you find a good location for your loved one and that is why I am leaving this review. Staff is in turnstile mode, hard to keep consistency in care when there isn't consistency in staff. The biggest issue is with management, my father spent two extra days in the hospital as a social worker tried to get them to respond to see if he could return. When we spoke with the manager and indicated he was moving as they could not provide him the care required, the manager indicated to us she hadn't made that evaluation and was the only one who could do it. We also haven't gotten returned phone calls on items that went missing from his room when he went into the hospital. We also pulled up one day to the facility (this was spring of this year) and a resident who was supposed to be inside, was outside of the secure area. There is much more to the story and there were some very caring providers during my dads stay, but our overall experience wasn't positive.

Mo Vance: Terrible place and it seems as if they are not open to people of color.

Risa Z: My mother was here for almost 3 weeks but I removed her promptly. Most of the aides had terrible attitudes, were mean, and they lost all her laundry even though they were labeled with her name. They seem not to care at all about the patients. There were 4 very kind aides, but the rest were not fit to work in a place with aging people.

Lacey Dahl: Wonderful management and staff! Working with Audra, Kat, and Alex has made providing great care to their residents easy!

Ben Prins: I have been partnering Whispering Woods in a professional capacity for over 10 years. The staff at this facility has been kind and great to work with. Their care and compassion truly makes a difference in the lives of the residents they provide care for. I would encourage you to check this place out. They have many different living options.

Linda Blanchard: After an exhaustive search for an assisted living facility for my mom in law I came to find Charlie Martinez and Heather Hills. What a blessing! Charlie immediately made me feel welcome and the love she shares with you, the staff, and every resident at the facility was above and beyond anything I have ever experienced! There was one resident in hospice care (she gave no details) but the pain on her face as she expressed her feelings for this resident made me know this is where my family member needs to be. This place is just different. The residents have choices, the place is beautiful and spotless, and everyone is just the best. And my mom in law just loves it there! She feels independent while having people with her if she needs anything. It is just wonderful. I simply cannot say enough about the quality of the facility and especially their staff. They make the difference. And Charlie is someone special. Thank you Heather Hills for making this transition for our family a positive experience!

Charles Howe: Heather Hills staff and caretakers are caring and sensitive to patient needs and dignity. As a Hospice caregiver, I have never visited a more caring and giving community. I especially want to recognize Gina, who leads the exercise classes and pays special attention to every resident. She makes everyone feel like they are her favorite. Additionally, Margaret, who oversees the veterans program, has a heart of gold . She goes to extraordinary lengths to research each Veteran's history and recognize their individual contributions to our democracy.The dining staff makes dining together for residents feel like a nice restaurant outing. The personal care staff is respectful of patient privacy and very responsive.I highly recommend Heather Hills for your loved ones.

Shelly Sichta: I cannot say enough good things about Heather Hills and its staff. I had just six days to find a place for my mom to move in the Grand Rapids area, following an auto accident that left her unable to live alone. After visiting five assisted living communities, I felt Heather Hills was her best choice. The facility is beautiful, and there are so many wonderful activities offered to its residents. More importantly, the staff is incredible, on every level – so kind and caring. Unfortunately, mom passed three weeks after moving in due to complications from the auto accident, but I was comforted knowing she was safe and in good hands while there, and for that, I will be forever grateful.

Audra Cron: Having worked in several retirement communities, Heather Hills is the only community I would allow a loved one to move into. The culture here is different and you can feel it the minute you walk in the door. You don’t have coworkers, patients, etc.; you have another family.

Mara Benz: My parents have lived at Heather Hills for almost five years. Our family feels so blessed to have Heather Hills as part of our family too! They have ALWAYS gone above and beyond for our parents in regards to their care and continually making sure they are happy. The staff are incredibly kind, loving, patient, compassionate, and respectful. They are very responsive and reliable. They genuinely care for the residents and always want the very best for them. It is definitely a wonderful community at Heather Hills and we are thankful for them every day!

Charlie Martinez: I've worked for Heather Hills for over 8 years. I feel so lucky that I get to come here everyday. My co-workers are amazing, hard working people who genuinely care. Ask any of us what our job description is and the answers will be something along the lines of "I do whatever it takes to keep our residents happy and safe." We all help each other wherever needed. I couldn't ask to work alongside a better team.And our residents....what an honor to know them. They all have such amazing stories and lessons to share. They have truly changed the person I am. Again, so lucky I get to come here everyday!

Leonardo Tombelli: With the assistance of a kind and thoughtful staff that remembers her name, Mom made a pretty smooth transition to Heather Hills. Thanks to all!!

sandy bewell: My parents have now lived at Heather Hills for a number of years. They have consistently received compassionate care and assistance as needed.The staff genuinely cares deeply for all residents and it shows.Plenty of activities and ways for residents to be entertained and engage with others.The recent remodel of the facility is refreshing and welcoming.

Stephanie Arias: My mom has lived at Heather Hills for over a year. The staff members are very caring, kind and compassionate. My mom loves the food and activities. She has a strong sense of community at Heather Hills. The residents opinions are valued and the residents have not been isolated during during Covid like many other places. Our family is very thankful for a safe place for our mom to thrive at.

Jacqueline Babcock: My mother and father moved into Heather Hills about seven years ago. My father has passed away but my mother had a support system in Heather Hills who helped her through this difficult time. It has been 2.5 years and she has friends, plays cards and has help navigating some of the tasks she needs to accomplish daily due to her vision problems. It is indeed a community and we know she is safe and involved in social activities. She has a cute apartment and it is her home.

Mary Lockrow: Heather Hills is beyond fabulous for your loved ones that need extra help....the staff is committed and makes you feel at home and that your family member is number one priority. Family feel with many many activities, fabulous exercise opportunities, social experiences, as well as personal care services. Let alone and most importantly being able to respond quickly and efficiently to medical concerns. Respite for family at home as needs are so well met!

Marlene ZReuben: Warm and friendly place.

Michael Chynoweth: Heather Hills has been a great experience for my mom and dad. The facilities are very nice, the staff are very engaged, and it's a very social environment. Thank you Heather Hills for such a positive experience!

Carol Krieger: My 92-year-old mother is a resident at Heather Hills. She has her own apartment with everything she needs and gets quality care from the aides and med techs as well as the nursing staff. My sisters and I have peace of mind knowing our mother Is well cared for. There are many options for entertainment and interaction. You can do as much or as little as you like.

Kate Diepholz: Heather Hills has been an amazing place for my now 95 year old mom. They are very much like family and care deeply for their residents and their families. The activities are wonderful and abundant throughout each and every day. My mom also raves about the food, which is always a good thing. Can’t say enough how blessed we are to have found this loving, caring facility for my mother.

maureen surman: Our family loved Heather Hills! I would recommend this organization to anyone! The residents are wonderful and active throughout the day and the staff are so friendly and truly care! Many different styles of apartments to choose from and lots of activities both inside the building and in the community. They have created a family environment inside their community and we felt everyone there looked out for our mother.

Cate Bradley: Heather hills was exactly what my family needed for my grandmother. They were so helpful and understanding in our process of not only transitioning my grandma from her home for 50 years to their care but also our grief when eventually she passed. Their entire staff was cheerful and sweet to us. The front desk employees soon remembered me from past visits and the other residents looked forward to seeing me again as well. It really is a community in itself. I felt Safe knowing my grandma was there.

Melinda Browne: During such an uncertain time with COVID you think they would care more about the health and safety of staff and residents but it is very clear from the stories my husband has told me that they don't. It saddens me because that's putting residents and staff that are considered to be part of the vulnerable population at risk. They should be ashamed of how they treat people

Catherine Jacobs: When you walk into Heather Hills there is so much energy, it is palpable. I have had the pleasure of enjoy the company of dozens of residents enjoying an afternoon snack and beverage while listening to the piano player play their favorite tunes. I have been able to partake in happy hour corn hole games. The calendar is jammed packed with relevant activities to keep residents engaged --not just occupied. The newly renovated space is bright and inviting. Don't pass up an opportunity to visit this premier community.

KERRI ORDERS: Heather Hills is a wonderful home for my mother. All of the staff, management, receptionists, and nursing aids have been exceptional over the past few years. They are caring, flexible and friendly. It feels like a second home to me when I visit my mom!