Best Tiffin Center Grand Rapids Near Me

Mindy sue Chapin: I haven't talked to anyone that works at Terrytown RV Parts.....yet.....But, I'm planning on it 🙂-the pictures explain themselves📸

Suzanne Davis: Dropped off our 5th wheel for a suspension recall fix. It took them over a week to look at the camper, even though it had been scheduled for drop off a month prior and they had the repair parts in stock. After a week they said they couldn't do the work right then because it has to be weighed and they couldn't do it onsite. After another week they were able to complete the recall work. They tried to get us to pay for a service we did not need, which was confirmed by an inspection at another dealer who was purchasing our camper. Because of the delay, we lost $1500 in our original offer sale price. We were very unhappy with the service in general but to try to get us to pay $1000 for work that did not need to be done is the worst kind of treatment from a service department.

Dj *: TJ has gone above and beyond to see that we have the correct things for the camper.

Chloa Vandam: Positive:Professionalism,Value

David Sovis: Service ok, didn't have the part I wanted

Wendell Johnson: We bought a 2020 Rockwood pop up camper. We were not happy with our current camper and Jeremy helped us get into a new one. Very pleasant to deal with and an overall great experience. Recommend buying a new rv from TerryTown!

Nate Dray: Drove 35 miles on a Sunday only to find out they're closed on Sunday. Please update your hours

Michele Peckham: If you don't do business with Brad Francks north location, do you do business with Dorr location or is it Brad Franck in general?

Gayle Houck: Great salesmen not pushy

Michelle Patterson: Great selection of travel trailers. I haven't been very impressed with the staff at the service counter. They are rude. I wouldn't let that stop me from buying another travel trailer from them. I will just talk to the salesman about any service issues I may have

steve leerentevld: Terrible they charged my card for a deposit subject to finance and would be refunded if finance didnt go through , i have been chasing them now for a week for a receipt and my deposit back and i have received nothing or reply from the manager,

Lance Benedict: I purchased a 2018 Jay Flight in February during the RV show. The Sales person and sales process was great! Picking up the camper a few weeks later was a rather lengthy process. We used the camper all summer then scheduled winterization and some warranty work. I called to check on the camper 2 weeks after dropping off the camper on our scheduled drop off date and to my surprise, they hadn’t looked at the camper. In fact, they were not sure if the camper was there. The next day we received confirmation and 2 weeks later we were able to get our camper back. Long and short of it, sales was great to work with, the camper is everything we wanted and more, service needs some organization.

Mansfield Property Service MPS: Jeremy’s trouble shooting skills are top notch. He gave me some good advice for my older kountry star fifth wheel. Thanks for taking the time to answer my questions.

Catie Lobbezoo: Bought a used RV and we are in love! Will be perfect for our family of 7! Our salesman was awesome and treated us like family. Service department took care of the one issue we had in an incredibly timely manner. Will continue to give them our business!

Russell Boerigter: Got our trailer serviced and they didn't look at all that we wanted and have extended useless warranties , for $120 they should have checked it all out. The front electric jack wouldn't work with the hand crank so they said they would look at it when we got there to pick it up. When I got there he put the hand crank on it and snapped the pin in there in front of us and told us there is nothing he can do and we would just have to get another one and walked away. Another part that they said falls into the Warranty seems to have found a loop hole so it was not covored. The trailer we bought from them brand new was just 5 years old but the extened warranty doesn't cover anything.

Anthony Balestra: We found the rv of our dreams . So we drove all night from pgh to grand rapids mi. It started out a little rocky how ever a gentleman by the name of Jeremy the business maneger. He got everything straighten out and got us one hell of a deal then took the time and explained all the extras like gap insurance also extended warranty. Also the guy that got rv ready were great i had asked them to do a couple of extra things for me and they were very helpful and did all the work in a proffessional maner . ( im real anal about things like that) . Then Jeremy did something special for my wife and i after everything was done and we were dead tierd he purchased a night at a beautiful rv resort. No thats what im talking about good old fashion down to earth good guy! We give terrytown rv 5 stars thanks again

Dick Klein: Best RV dealership that we have ever done business with. Great service department. Great sales department.

Laura Lawson: Back in February, we went to an RV show at Rosemont, Illinois. And fell in love with the Tiffin products. We started looking on the internet for a used Tiffin Phaeton 40IH. We found one at Midway RV Center. We started communicating with Ryan Kramer. He was great!! Answered all of our questions he even went on the roof so we could see the condition of the roof. 36 emails later we put a deposit on the unit. Three weeks later we were able to head over to Grand Rapids from Huntley, IL. Once we got there, Brian took over and showed us every single thing we needed to know on how to use the unit. He was very thorough. Then came time for paperwork. It took about 20 minutes for us and then we had to move all our stuff over. We wanted to keep our mattress. So Isaac helped my husband with that. Sounds simple, not at all. The mattress is an air mattress and needed to be unassembled and re-assembled in the new unit. It took them about an hour to complete and Isaac was happy to help in every way. We can't say enough great things about the people that work at Midway RV Center. If we had to do it again we would take the 4 hour drive there and back. That's how nice everyone there is. We HIGHLY recommend this company.

Anthony Degennaro: I recently purchased a Newmar Motorhome from Midway RV in Grand Rapids and I couldn't be happier with my experience. From the moment I walked in the door, I felt welcomed and well taken care of. My salesman Ryan was incredibly knowledgeable and helpful throughout the entire process, and he made sure that all of my questions were answered.Even after the sale, the team at Midway RV continued to provide exceptional service. When I had some warranty issues, they corrected them quickly and efficiently, and even installed some extra aftermarket parts for me. I was impressed by their professionalism and attention to detail.The delivery of my RV was also top-notch. The team took the time to walk me through all of the features of my new RV and made sure that I felt comfortable with everything before I left the lot.Overall, I would highly recommend Midway RV to anyone looking for a high-quality RV and exceptional customer service. Thank you, Midway RV, for a great experience!

Amy Rohrbach: Love Midway. They worked with us on trading up into a diesel pusher from a class-A gasser. They do all the service work and take great personalized care of our coach. Their high end customer service is second to none. Highly recommended if you are in the market for an upgrade on motor coach ownership. Two thumbs way up👍👍

Sarah Traver: Very nice people

David Dean: I purchased my pre-owned class A luxury coach site unseen from Midway. Despite an industry known for shady practices, Midway excelled. I got a great value and exceptional service. Bill, my sales rep, was honest and attentive and the service department got me ready to go by performing complete maintenance on both the chassis and house. I would definitely purchase from them again.

elwin h wood jr: Knowledgeable staff. If you need service done right. Bring your rv here and see dave in service tell them Elwin sent you.

john pringle: Don't deal with Dave in Service, never has a good day,rubs off on customer service

soccerbmw1: Kyle W. was fantastic to deal with!!! Quick follow up and went above and beyond to help. I recommend doing business here with Kyle!!! Easy paper work, took there time for us to inspect unit. Made sure we were comfortable with our new RV and how it operated.Thank you !!!!

Life Journey: Look no further. This is the place to be. As a full time RV'r for 3+ years, I've had my fair share of dealing with mediocre to worthless dealerships. The reviews speaks for itself. From the moment I met Kyle, the entire process was crystal clear and spot on. Got a contract for a new 2022 Newmar London Aire in Sept of 2021. When Newmar unexpectedly hiked prices and passed it on to dealerships mid contract, Midway stood firm and honored their commitment. Honesty and integrity is hard to come by in this industry. Ordered factory delivery and was given an unexpected credit for dealership PDI. I've dealt with the most popular and well known large dealerships in Colorado, Texas, and Indiana. They are no match for Midway RV Center. My overall experience with Midway was unrivaled in the industry. Shop around and compare. But rest assured, Midway will win your business and deservedly so.

Jeremy Lucas: Awesome people in the parts department! If you need an RV part, give Midway a chance to earn your business. The team there went above and beyond for me.

Tom Fricke: The experience with Midway RV Center has been a pleasure every step of the way, from an initial spur-of-the-moment visit by my wife and me, to conversation at that visit with Ryan Kramer, through the decision process leading to our Pleasure-Way Tofino purchase, and the final pick-up and walk though with the technician who I know as Dave, Senior, since I neglected to get his last name! My wife and I are completely satisfied with the whole process.Ryan was especially knowledgable about the Tofino, having driven and camped in it himself. Our sharing about the same height at 6'3" he was able to immediately address any concerns there, while answering any other questions from his own experience. Later contacts (by phone, email, and text -- since we live over a 100 miles from Grand Rapids), were always pleasurable, too, with immediate responses to any questions. Ryan was low-key (no pressure), yet attentive; once we made the decision to buy, he continued in that vein and very efficiently moved us through the steps for purchase, including setting a price for a trade-in vehicle in record time. Our purchase was made with great confidence that Ryan had our interests well taken care of.Scheduling pick-up was easily done. And the walk-through with Dave was a wonderful overview to the Tofino's features in which I learned much in Dave's conversational and easy style; no question of mine was left unanswered; demonstrations of how to work the Tofino's features were easy to follow and precisely what was needed. Dave has an easy to approach and super-friendly manner, like talking with an experienced neighbor. Being a novice with RVs, I was impressed at how he struck just the right note, building my comfort and confidence as we went along.Based on these two interactions, and my huge satisfaction with the Tofino after initial forays into Michigan's State parks, I have nothing but good things to say about Midway RV Center and their staff. Highly recommended!

Vincent Norton: From the moment we called to the moment we took delivery, Midway exceeded our expectations. One may expect a pushy sales person in this transaction but instead we encountered the most polite; most professional representative that you could imagine. He even had the Coach (which was spotless) pulled inside so we could tour in the warmth of the service department. Although we knew inventory was tight, there was no pressure to buy.The rig was pristine and a great reflection of the Midway experience even though it was 4 years old.At times we wondered why we were getting the royal treatment on a used Class C when we were surrounded by gleaming, new Class A's. But when we reflect back, it's the pride and care that this dealership embodies that makes all the difference.On delivery day, they continued to exceed our expectations with stellar assistance learning all about the Coach, and our tow vehicle was fitted with the necessary components to get us on the road safely.Our service consultant continued the caring approach by taking his time to explain all the details from top to bottom. They even lent us a car to run out and have lunch while they finished prepping our vehicle!Kudos to Ryan K., the sales pro, and Ryan R. for a job well done!

Ron Vander Molen: A little disappointing, spent #2+++ there and I thought it would be inside so we could go through everything they fixed. Old parts were all over the floor not even put in a box. They did everything I asked though I think. can't tell,, Michigan weather. Don't dare open the slide.

scott burby: From the first phone call to schedule a time to check out the unit we bought to the last handshake, Chad was on top of everything. Even when he was on vacation and didn’t have to respond to my email he made a point to reply back and then get me setup with a temporary contact at Midway to handle the communication until his return. By far the easiest RV purchase of our lives. No haggling, just up front honest people. They even helped me swap the mattress from my trade in unit into the new unit. I can honestly say if they have the RV or can get the RV I want the next time I’m ready to upgrade I will be knocking on their doors! Thank you Chad and all the folks who make this place the best around.

Dave Meekhof: Friendly service, and they always seem to have the RV parts I need!

pat Walters: I love midway they always have what I need for my motor coach

Brent J. Peterson: Great people!

Richard Durham: I dealt with Mike the owner and he treated me pretty well

S & C Maier: Great experience at Midway RV Center. We are just starting to look at RV's and we keep hearing that Midway is the place to go because they are so great to work with, they are actually rated best maintenance in the U.S. We've been doing a lot of research and that is super important.