Best ATV Rental Service Lansing Near Me

Marios Fotiadis: I recently had the pleasure of renting a car from Enterprise, and I must say that my experience was exceptional. I highly recommend their services to anyone in need of a reliable rental vehicle.One of the things that stood out to me was the wide variety of vehicles they offer. Whether you're looking for a compact car for a quick trip or a spacious SUV for a family vacation, Enterprise has got you covered. Their fleet is well-maintained and includes options to suit every preference and budget.What impressed me even more was the outstanding customer service provided by Alonso, the branch manager, and Aaron. From the moment I walked in, they greeted me with a friendly smile and were genuinely interested in assisting me. They patiently answered all my questions and addressed any concerns I had, ensuring that I felt comfortable and confident in my rental choice.Their professionalism was evident throughout the entire process. The rental agreement was straightforward, and they explained everything clearly, leaving no room for confusion. They also provided valuable recommendations based on my needs, which made my decision-making process much easier.During my rental period, I encountered no issues with the vehicle. It was clean, well-maintained, and performed admirably. Returning the car was a breeze, with the staff promptly inspecting it and concluding the rental process efficiently.

Josean Delgado: The customer service is the best here!I recommend this location!

Stanley Arntson: Very fair and willing to work with us instead of other places.

Michael: I would avoid. They rented a Dodge 300 out to me. Not only did it emit the smell of burning oil my entire drive home, but it also left several large oil leaks all over my driveway... and those spots are still there weeks later. I have followed up with both corporate and local branch. Corporate has assured me multiple times that they would look into the matter and have the Lansing branch follow-up. I have sent several inquiries, and no one wants to make this situation right. Finally, Corporate has stated that if I don't hear from the Lansing branch within 5 days, assume that I won't be compensated.I'd avoid Enterprise in the future. Not only did they risk the vehicle breaking down on me (did screw the oil cap back on the car I'd assume) and the permanent oil stains their vehicle's leak, you're better off going elsewhere. I'll be letting my insurance company know what poor customer service I received at Enterprise.

Daphna Gadoth: Aaron Collins provided exceptional customer service. My insurance sent my reservation info to the wrong branch and he resolved it and made sure I was in a vehicle in time to make it to a conference. He also gave me sound advice on how to navigate communicating with my insurance agency that really paid off. When I dropped the car off, he took the time to walk me through each fee and charge. I was very happy with the level of professionalism and care I received.

Josh Mattern: This place is a bit cramped and hectic but, as you will find with most enterprise locations, service is top notch! They got me out of one hell of a bond with some friendly service, and a great rate. Thanks guys!

A Ravishing Beauty By Lady Diamonds Boutique: Staff at the Downtown Lansing location is always outstanding! Excellent car selections super clean cars. Really friendly and very convenient.

Carla Esteves: Best customer service I’ve had in a while! The staff is phenomenal! And the cars are clean and reliable! Outstanding

Jeremy Hartsock: Good service 👍

Tahir Haddad: great

Kristyn Olson: Good service. Rental cars were limited. I still liked this place

Ashley Shipley: Aaron's customer service is phenomenal. He made it quick easy and painless to pick up my rental.

Aman Todi: I love the customer service and the affordable rates. The staff is very friendly.

Musa Tukurah: Great guys to work with. I needed a truck in a notice and they went all out to make it happen even though they didn’t have any on ground when I reached out to them. Very professional and cordial.

Allen Wicke: I rented a truck from this location for 1 week. I brought the truck back 2 days early under the premise that I would have my final bill adjusted accordingly. When I got home and checked the statement in my email, I found that I had been charged for the full week. I think it would have been proper, and prudent for the person who took care of me on my return to have notified me that there would be NO refund at all. I took the truck back with a half tank of gas (I received it with an empty tank). If I had known that I was forfeiting 2 days of my rental agreement, I would have certainly kept the truck till the rental week ran out. I consider this to be very underhanded, and disrespectful. I have rented from Enterprise exclusively, and have always been satisfied till this occasion. I will not allow myself to be taken advantage of again by this company. I feel I have no choice but to rent from a different company from now on.

Amy Walker: They perfer to deal with the male in the family.

Dan Dinolfo: Had a rental confirmed by them, but when I showed up they didn't have it ready. Said to come back in 4 hours or pay $20 a day for an "upgrade". I had dropped my car off at a body shop that morning and gotten a Lyft ride to the store. My house is 20 minutes away.After I pushed back, they "found" a cheaper tiny car and said to call back in the afternoon and they will have a mid-size car I can swap it for. I called back and they basically blew me off. If I call them and ask to rent a new car with a phone number they don't have on file, they magically have the car in, but apparently, they don't want to rent the cars for "insurance" rates. Bait and switch.

Salil Dua: Exceptional customer service from Branch Manager Alonso Acosta and his regional mangager Shawn. My meeting in Detroit suddenly got moved to an earlier time. These gentlemen made special arrangements for me and even gave me an upgrade. These guys are personalable and professional. I highly recommend this Enterprise Branch

Ivey Matter: The web site said to fill everything out online and then pull up with 4-ways on and it would be easy peasy! Well I did everything and they never came out! 😡. I had to go in and answer all the questions (I had filled out online). When I commented that it didn’t work as it had said it would; they just said oh yeah, people didn’t do it right. They were not exactly the politest people either! Disappointed during this Covid time.

justin johnson: The people are so awesome there they did a great job and getting me a car

Dennis Shippy: Does not do insurance rentals at this location, which is the only one open during the new years holiday weekend.

Thomas Nickelson: Understaffed, poor time/customer management, workers unable to complete reservation without calling for help, wrong car given.

Erric Beasley: Horrible service

Chris Leonard: I unfortunately left a pair of Ray Ban sunglasses in a rental that I returned to Enterprise in Lansing. I've been in contact multiple times with customer support regarding this who claim they've forwarded my inquiries to the Lansing office. It's now been almost 2 months and they have not informed me if they've been found. At this point it's safe to assume that either an employee or the next customer scored some nice sunglasses. I understand they're ultimately not responsible for left items,however I simply want an answer.Another issue is when I rented the car from FL, I wanted to return it to the Mt.P, MI Enterprise location. I was told it would cost around two thousand extra to drop it off in Mt.P instead of Lansing with no good explanation. 2g is unreal for an hour further north! I had to have someone pick me up in the middle of the night in Lansing to take me back to Mt.P. Made a long trip more stressful and didn't make much sense.

LCS: Friendly, fast staff

Think. It.: Swapped out a car I had rented from another location that had a screw in the tire. Great customer service.

Jenelle Ordiway: Nice place to rent from and they will help you find what you need

Joshua Harvey: Nice free upgrade

jeffrey sims: Awesome

Marie McAllister: I rented a car from them from the Orlando airport I got off my plane went to Enterprise it took me maybe 5 minutes I was in a car and gone when I brought it back the check-in was easy fast and they are the most courteous people I've met I have been doing business with them for over 20 years and I have to say I've never had a bad time

Martina Teply: We just experienced amazing customer services, kind and professional behavior and one of the best car rental experience. Special thanks to Brennan at the Lansing International Airport.

Nick S.: Excellent pick-up experience today at this location. Great customer service and vehicle cleanliness and selection. Branch Mgr Trey is stellar; professional, efficient, and clearly cares about the location and their customers. I rent from Enterprise a TON, maybe 200 days a year, and todays experience was in the top 5%.

Deb Neal: Online reservation process was simple and easy to use. Pick up and drop off was very easy. I enjoyed driving the vehicle I rented.

Laprisha Lee: I came in and added a extra driver and insurance to cover the driver on 10/27/2020 for 2 days and extended one day the following day. In total of 3 day of extra driver and insurance. My Credit Card was charged 203.09 after I was told my debit would be charged 46.I called the lady the same day asking why the 46 wasn't charged on my debit but 203 was charged on my credit. She said it was a mix up and that the extra monies would fall off. I called back a second time because charges was being refunded off debit and charges was added to credit still to get same answer extra charges would fall off. I called the facility I rented from next day because now my debit was charged 46.00 and I still had 203 on my credit card, just to be told that it all added up and 200 was despoit. I dropped the car off and got final bill to realize I was charged for 14 days for extra driver. I called enterprise customer service got a claim number and was told I will get a refund for the 12 days. They was emailing the site manager while I was on my phone and said he will receive the email in the morning when they open up. I called the location around 1130 to check status on refunded, after explaining the situation again, I was told they ain't sure if anything can be done. I explained to the young man that I have a complaint number and I was told I would be getting a refund and his manager got a email. He said let me get the manager, then came back and told me the manager wasn't available because they close at 12, that I have to wait to monday morning. Unprofessional. The store closes at 12 and it wasn't yet 12 so I was very disappointed that the manager wouldn't get on the phone to correct this error.

Hisham Jashami: Best rental experience ever!

Chiquta Dismuke: I have rented with Enterprise so many time in the past, but this time I was totally disappointed with the car I was given. I wasn't washed for started I had to stop at the car wash just to clean the windows and vacuum out the car. I also had to stop and get some wipe's to clean the car. I spoke with the attendant before I left she said "I just cleaned the car out do you want me to clean it again" If indeed it was clean it need a sign to say it was. Very disappointed

A “K” B: I believe that Enterprise Rent-A-Car place is the bet place to rent the car from, because I had gotten a brand new car that I enjoyed driving. Enterpruse Rent-A-Car provides you with great cars for sure. They stay on top of the game for sure. It's an honest place to rent the car from.

James Reed: The pickup and return went quickly. The vehicle was very nice, 2020 Ford Fusion. It drives and feels like a larger vehicle.

Brooke. Pavlica: They always give me great deals and if they don’t have something in stock or something was wrong with the rental they always try to upgrade or discount have been renting with them the last three years and have not had an issue love there services

Fernando Vergara: Renting a car in this location was very convenient and fast. The attention I received was fantastic and I got an upgrade for free, having an awesome car all weekend. I totally recommend Enterprise. I've been renting cars with them long time and they never disappoint. See you soon :)

Jonathan Walker: Friendly and fast service. The car we wanted was available and clean. In and out service, everything you want from a car rental location.

Karen Rodriguez: I didn't even know that there was an Avis on Michigan Avenue, because I had just come from Enterprise.... Enterprise rental had a car on reserve for me and when I arrived there was no car. Needless to say I was very disappointed and so we google'd and found out that Avis was just down the street. After arriving the gentleman helping us was able to get us a car immediately! Now mind you it wasn't the car we hoped for, but nevertheless it was a car. Everything went fast and smooth and I am very grateful to Avis. I will use their service again.

K Washington: Once arrived at the office, I was given a car that had CLEAR damage to the front even though I had a reservation that was fully paid. Went back into the office and was told by the manager they had no other car and that she even needed a car. I was also told, being BLACK woman if I was having watermelon on for the holidays. VERY offensive. What this place needs is an overhaul of staff and training on how to deal with diversity. Clearly not every person that rents a car is in critical need of a car and to treated in such a way gives AVIS a bad name.

tiffany dean: I set up a reservation for 7/1/22 @1 got there the lady not only looked like she was high off of something but told me our reservation did not mean a thing. She told me even though they had vehicles on the lot she could not give us nothing. Only has one star because I had to give it

Ryan Wilson: Just terrible. Go to Enterprise.

Rhyan Kalinago: Another company had overbooked/didn't have the vehicle they promised and screwed up my plans. The staff here at Avis hooked it up for me in the very last hour on a time crunch and saved my weekend. Can’t thank them enough, much appreciated!

diquan: After jumping through hoops with Enterprise I took a friendly suggestion and ended up renting twice from this location in the past week!! I never write reviews but Stacy was extremely accommodating and I felt like her and Allante actually gave a damn about my situation. Thanks again, I'll be back for sure!

Ron Creager: Rented an SUV, through Avis, via a 3rd party called EconomyBookings.com. I don't think I even knew I was going through a 3rd party sight but regardless, this is an Avis booking. One of my colleagues is arriving a couple of hours early so I called Avis to add his name, so he can go get groceries, open the vacay rental, etc.This is where the problems started. Avis would not allow me to change add a name either via phone or website or the app. I tried several times and they said I had to go through Economy Bookings. Called them and they said they cannot do this without cancelling the reservation and possibly losing the SUV. Catch 22, as we need an SUV for this ski trip.Finally someone from Avis corporate says to call the local branch I am renting from. I have tried Several times, at different times (not busy times per the website) and after a lengthy wait, the call always defaults to the national call service (somewhere not in the United States).Effectively, I was not able to add another driver to this rental...seemingly the simplest possible thing to do... and will have to do so in person, creating a situation where my colleague has to sit around and wait for a couple of hours. Just unnecessary.The worst part is that I tried so many times to get a direct person from the branch on the phone and it is Impossible.Lessons, don't rent from a third party and don't expect any customer service from Avis. 3 hours of my life I will never get back!

Kara Grace: The employees at the counter are amazing! Helpful, kind, and clearly dealing with a lot. The reason I gave a one star review is because Avis does not stop bookings after they have been sold out which leads customers to believe they will for sure have a car, then get there and find out they are out of luck. This happened to me and it messed up my entire weekend. I felt terrible for the girl behind the counter. I totally understood it wasn’t her fault so there was no reason to say anything, but as I walked in someone was just finishing up yelling at her over this same issue.I think management not supporting their employee here is absolutely disgusting. There needs to be a new policy so cars aren’t oversold, and in the mean time make it more obvious that *** an online booking doesn’t actually guarantee anything *** so people leave the poor employees alone.Once again, desk staff was helpful and kind 10/10 but everything else?? 0/10

Jenelle Ordiway: Not a bad place to rent from

Melissa Ann: I didnt get the name of the girl that helped us check in my rental vehicle today but she was very nice and patient with us as we needed to change our drop off location at the last minute. In a time of a family emergency, she was the light to our tunnel today. Thank you for your kindness.

Marilyn Hester: I did not have a great experience with Avis I don't know why so another I get a card it smells like marijuana or cigarette smoke or I get a car it smells so bad and it's not clean thoroughly customer service is not up to standard when I go to places and the airport or even locally I have experience rudeness and counterpresence being not acceptable I really think they need to work on making sure that their cars are clean and smoke-free for customers and making sure that they're counted presents is happy and cheerful in spite of

Brandon McClain: Booked online through a third party website we got a great deal. Although it was busy it was fast friendly and got a nice vehicle.

Rob Kelly: Rent frequently from them, they consistently hand out vehicles a class lower than you pay for. Make sure you are getting what you paid for or they will gladly just take it from you and give you exactly what u didn't want

TD Ingram: Only reason for the one star is the fact that I actually received a vehicle. The how, what and why are a totally different subject and would not give any stars for.Your customers may sometimes need to extend a vehicle due to their employers and wanting them to stay a longer period of time. So changes may happen. You should atleast give a listen and try to work with them where all parties involved benefit, not just your company leaving a customer on the street in a different state.

Ahlam Hassan: Office Clerk/Manager is extremely professional and kind. He was prompt and helpful! I was in and out without a reservation in less than 15 minutes with a great deal! So awesome I got the car I wanted. Will rent from this place again!

Chaundra Harris: Just recently rented a car and everything went smooth and fast. Thanks for the great customer service

Narendra Mishra: Nice service

Shafaat Mehedi: Don't rent anything from avis. They are cheater. They took my money, by not providing any roadside assistance and charged me $365.70 and telling me I didn't tell them to help when I had flat tire issue, where I called them 3 times for help.

Karen Thornburg: I would look elsewhere for a rental car. We were jerked around when we tried to pick up the vehicle. I would not recommend them to anyone