Best Battery Manufacturer Lansing Near Me

Colin Walsh: Poor ordering experience. Poor communication of item arriving.

Wallace Morey: They put in a new battery without checking the one in it to see if it was good or not. Afterwards it kept saying the battery wasn't compatible with the iPhone. So we had to take it back and have the old one put back in. Then went to the apple store and they said that the battery was fine and even updated it for no cost.

Bill Wagner: I had a battery go bad under warranty. Battery Plus replaced it with no hassle. Thanks Battery Plus.

Dana Higgins: Took care of my battery replacement on my iPhone quickly and efficiently.

Ann W: Excellent customer service. Friendly staff, quick product availability.

Tayler Sewell: Terrible communication from staff and management. I have a battery which failed on me, I took it into the store and they confirmed the battery was bad, and would get replaced under warranty.They claimed later that week, and said they would call me. I waited from Monday until Friday with no call from them. I called in and was informed that they are working on getting a battery still, but promised me a manager would call me to confirm.I waited until Monday, no call. I called in, and a manager told me that the battery was on its way from their flint location, and would likely be available in the morning, and that they would call me.No call, I went into the store on Tuesday, and I was informed that no batter was there, and they were ordering one to fill that spot.So either the manager lied to me, or was wrong and never called me.TLDR: Management informed me on multiple occasions that they would call me, and they did not call me. They also refuse to swap to a similar model battery, or provide any type of refund.I will not be using batteries plus ever again.Update: I got my battery finally. The manager still seemed to act as though nothing wrong was done on their end. No attempt to apologize was made, and I was simply told they are too busy to call me back to update me during the process.This situation was in no way improved, and solidifies me never using batteries plus ever again.

William Bruce: Incompetence, excuses and prevarication seems to be the customer service model here. Called ahead to see if they could replace a battery. They checked the manufacturer, model number and verified they had one in stock and I could get my item back the same day I brought it in. I bring it in only ro find out the battery was actually in stock in a sister store, but they would have it the next morning and I could pick up the unit that afternoon. Called before driving over and received another excuse for why they didn't have the battery yet, but was assured they would have it the next morning and I could pick it up in the afternoon. I drove to the store prepared to hear another excuse the following afternoon. They hadn't even started it yet, saying they thought I was bringing the unit in. They found the unit on a other shelf, had to YouTube how to replace the battery,got it apart and told me they couldn't replace the battery after all, even though the battery they had was listed as the correct one. To make matters worse they left off the charge port cover and a screw. The unit is unusable now in the rain. Save your time, blood pressure, a d your money.

Tim Crawford: Staff are friendly and helpful

Jason Colby: I'm at the frandoor store now at 4:55pm there web sight and there door hours say Monday through Friday 8am to 7pm this is Thursday the place is locked and no one inside this will be the last time I come here

Brent Kristin: Poor inventory and associate wasn't knowledgeable. Left without a purchase. Could of just went to Lowe's or other box store. No need fot this store

Angela Bouterse: Very helpful. They had the item I meeded.

Russ Kloepfer: I had parts in stock for my S9 PlusVery helpful!!!!!!!!

Vincent DesJardins: Had the screen on my phone replaced, very pricey but it works great and they had it done fast

James HOWLETT: I enjoyed my shopping experience at Batteries Plus, I bought three batteries for my cordless phones, the staff is very friendly and helpful and knowledgeable, they also have a phone service repair, as well as a wide variety of batteries for marine products, automobiles, hearing aids as well as another product. Come and visit them and you won't be disappointed.🙂

Art King: Could not complete the work that I needed even after making an appointment. Should review appointments before people drive all the way out.

Robert Laplante: Great place

Bruce Dungy: I always find exactly what I need at Batteries Plus Bulbs and the ordering process is very easy. The staff are also very helpful.

Kate Cameron: They are great with standard battery service, but this store does not have the bandwidth to handle phone service in the time-frame given on the website. Went in once and to they could not put in battery on Sunday, but if I made an online appointment, they could do the change. Made an appointment and got multiple text reminders. Drove 30 minutes, showed up, and told they had been very busy, and they could not perform the service in two hour, let one hour. I did complain, after all, all they needed to do was call andet me know, so I did not waste an hour for nothing. Made another appointment, but when I arrived, the manager said I had been abusive to his employees, and refused service. Unless you have an extra phone, and unlimited time, find another phone repair. I have had very good service at other Batteries Plus. This one is just poorly managed.

B Gz: Great customer service! Didn't know what kind of battery I needed. They figured it out on the 1st try & installed it. Competitive pricing also.

tresesa trevsian: Very helpful people at the store.