Best Birth Certificate Service Lansing Near Me

J. Warford: Thank you to Trevor for taking the time to assist us with our matter with regards to our birth certificates. He went above and beyond and was incredibly considerate to boot. It's a rare thing these days to receive such excellent service from a governmental agency and thus it's important to share when people take the time to understand your concern and try their best to help. Kudos Michigan Vital Records Office, Trevor, and the person who assisted Trevor.

candace gonzales: These people are by far The worst People I have doubted with. The customer service representative that I spoke to was really rude And including the manager. I tried to cancel my order for my birth certificates and they Wouldn't Give me my money back. Mind you it's still Processing and hasn't been sent out. There should be some way that they could refund to your money Before the day is up or at least take their half for doing their job and giving partial payment.

Mel Streetman: I had a difficult time receiving my mail at a new address I was using. My birth certificate was sent back to Michigan twice. I was contacted by vital records and was instructed on how to put in a change of address. I changed it, and I received my birth certificate not even a week later! I was impressed how fast vital records was able to change my address and mail it for a third time so quickly. Made me proud to be from Michigan! My postal service issues are the state of Missouri issues. Maybe they should contact the wonderful great lakes state of Michigan for some help. Go Blue!

Brandon Savoie: All these people are so sassy! I don't know what you all did. I immediately got my birth certificate. I got scared when I read these reviews then I got it right after being scared. Know what I'm saying. Go through the states vital records. Not a third party. Know what I'm sayin? They answer the phone immediately and everything was 1st grade level easiness......know what I'm sayin?

Emily Litwiller: Amy and her team helped me quickly get in and get my date of birth corrected on my daughters birth certificate. The check in and process as a whole was clear and everybody I came into contact with was polite and helpful. All of my questions were answered quickly and I’m so thankful for their help!

Krista: My first time using this office for vital records. I will be able to comment on my experience in 30 days from today.

KATHY CONNER: We have been trying for over 2 years to receive a copy of my deceased husband birth certificate. He and both of his parents are deceased, surely there has to be a way to get his birth certificate! We need his birth certificate to prove my children and grandchildren heritage. Please can some help!

Ashanti Hardy: What is the process if someone has been waiting for a birth certificate for over a year and never received it? They’ve been calling and following up but there hasn’t been any progress. Please advise.Update: I also emailed and received a response. I hope to have this issue resolved soon because this has been keeping the person requesting the birth certificate not able to get things taken for granted done.Update: As stated in the email, the birth certificate wasn’t for me.

Brent Dreaver: I have had such a hassle navigating numerous websites and policies trying to get someone to help me get the record that I should be able to simply order. I called this office and Trevor helped me figure out exactly what I needed to do and even gave me some strategic insight on which paths I should take to ensure maximum success. Thanks again for the help.

Dawn Hoot: I have been trying for a week to get ahold of Anyone in Wayne County Clerck to ask if that was the County I was born in to get a birth certificate. No one answers or responds to emails! First time calling here got an answer and all my questions answered . Thank you for such great customer service.Dawn Hoot

TA D: Extremely rude customer service representatives. 2 stars for the two people who were knowledgeable and able to assist me appropriately. Thank you for your help.

Sonia Kadrovach: Also paid for expedited records and it's been over that limit. Customer service won't answer during business hours, during a business day.

Sharon Goodfellow: I was attempting to obtain records for my granddaughters (who I have guardianship of). I spent 1.5 hrs online and speaking with someone from the 800 number. After speaking with Trevor, at the main office, he resolved my problem in minutes! Thank you so much, Trevor!!

Sudip Dahal: Applied correction to my baby birth certificate on April. After 2 months they send me a letter to show the proof . I send my passport that contain correct info. And still waiting it has been like 3 month 🙃

Mary Kinsinger: Won't take my debit card for payment. I need my birth certificate. Don't have any other way to pay

Stephanie Watson: A kind representative named Trevor went to the “ends of the earth” to assist me with my case of finding out adoption information. He was efficient and very good plus willing to help, and I want to thank him as he understood not repeating steps I've already taken. Moving forward, he's a top-notch role model of humanity. It's been a breath of fresh airTHANK YOU AGAIN Trevor!!

Brooke Nowicki: My friends mother was told she had to ask to take a seat.I've never heard such a thing.

Candy Mercer: I drove 45 minutes for a birth certificate. Got here at 1:30 and was greeted with a very rude security guard.This woman should not work with the public.YOUVE GOT TO ASK TO SIT IN A CHAIR WTH?

Bill: The five stars are for Drew, who demonstrated good ole fashioned customer service attributes to help me get my problem solved. Thanks Drew - you did your unit well!

Larissa Robinson: This place is just one huge mess up after another. I paid for a certificate saying I’m not married in the US so I can marry my fiancé. I also paid for a rush service so I could receive it earlier. I did not receive my certificate. After calling them again they have shifted the blame to me for not receiving any services, they told me to call a different number, I did and it had nothing to do with the certificate. Now I apparently need to pay all over again for their services and remail all my documents so maybe I’ll receive it. Great job, I’m convinced with their unhelpful and unprofessional attitude I will never receive this document and cannot marry my fiancé. If I could post a lower rating I would.Edit: I doubt you even sent it considering I paid for a service you did not supply, and whenever I called for an update I dealt with annoyed workers, because I knew I’d have to hound you to simply do your job. Others on here report the same problem so don’t blame me or the post. You should have taken responsibility and supplied the paid service. Also I was never informed of such a policy, if I was informed I would’ve contacted sooner. However I was busy losing money on a wedding that couldn’t take place due to your incompetence.

Stephanie Paton: The lady I talk to on the phone help me ,and I appreciate that

Alexandra udell: Very friendly and helpful.

Jason: I recently reached out to the Lansing City Clerk’s Office with a community related inquiry. Jennifer Smith-Zande got back to me in a prompt and timely manner and far exceeded my expectations! I'm very happy and satisfied with the organizations level of service and I sincerely appreciate everything they are doing for our community!

Ruby Griffin: I have never had to wait long when stopping in for a copy of a birth certificate.

Chrissy Bruton: Lady on the phone was very rude and disrespectful.

Treya Dykstra-Swords: I delivered a pandemic baby in 2022 via scheduled c-section. I had a great c-section experience except for the spinal, which I was told I would barely feel (lol). Most things were okay, I usually felt safe and respected with a couple of exceptions. The one major one was a nurse on staff (Leslie) who was mostly cool decided she could talk trash about how I asked too many questions right outside of my door. Apparently the nurses don't know we can hear through those doors. That felt really rude. I know everyone is tired and overworked, but talk out of earshot y'all.

Lindsey Foley: Baby and I are happy and healthy after lots of medical complications during delivery. The nurses and staff were wonderful, we appreciate all of your hard work!

T K C: I don't know what is wrong with the nurses they are rude and unprofessional no bedside manner. On my second day i felt so suffocated with their attitude thatI asked for an early discharge. One nurse kept making me feel guilty for an elective C section i couldnt even express my pain because she would respond by saying well Csection is a major abdominal sugery as if I didn't know that and thought it would be a walk in the park.