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1. Panera Bread - Lansing

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· 501 reviews

6310 S Cedar St, Lansing, MI 48911

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Panera Bread: what do users think?
Debra Kipper: Good food .Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Sandwich, Soup …More
Rebecca: Nice place. I just think the bread is too hard. The baguettes are hard to eat. The crust on everything is too hard. I do like the soup.Food: 4/5|Service: 4/5|Atmosphere: 3/5Recommended dishes Broccoli Cheddar Soup, Sandwich …More
Jim Lott: Today we each had flatbread pizzas. Not great but okay.Food: 3/5|Service: 3/5|Atmosphere: 4/5 …More
Norma Cumberworth: Just went thru drive thru an get the order is completely wrong!! Accidents happen! Called an will get a replacement next time we go in, they were very nice and would definitely go here again. Great results!
Brian “I'm BAK” K: This is a very run-down, tired, and very filthy restaurant. They are very under staffed. The chicken noodle soup tasted like it was not seasoned or was old. The seats on the booths are worn out, and the floors seem like they are the same. This used to be a very well running franchise.....what happened.Food: 2/5|Service: 4/5|Atmosphere: 1/5Recommended dishes Sandwich, Soup …More
Randy West: We ordered breakfast sandwiches at the drive thru.. took a long time to get our order, and when we got home the order was completely wrong. Very Dissapointing
Ron Demick: Store was dirty, unorganizedFood: 3/5|Service: 2/5|Atmosphere: 3/5 …More
Alyssa Durand: I often come here to get some work done when not close to home, it’s disappointing to coming and see that they are sold out of everything by 5, no bagels, no drink options besides soda, empty shelves upon empty shelves and leaves limited options. Makes me sad to see how down hill it’s gone. 😞
Aurelio Roncone: Food: 5/5|Service: 4/5|Atmosphere: 3/5More
Samantha Lynn: Paid an additional $2.29 for extra meat on my sandwiches and got a big chunk of chicken skin instead with old shriveled up spinach. Everytime I feel the urge to give this location another try I end up disappointed so now I just won't bother going back.
Hilary Henson: What happened to customer serviceDo not be rude to your guestsIt's counterproductive and dangerousFood: 5/5|Service: 2/5|Atmosphere: 5/5 …More
Ellington Walters II: Went to try Mexican corn chowder but they were out 😞so I tried the Chicken Teki Marsala and it was just ok.
Ruth Fields: Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Broccoli Cheddar Soup, Chicken Noodle SoupMore
DOPE MAGGIE: Strawberry salad please...we're out of strawberries. Soup in a bread bowl, we're out of bread bowls would you like extra baguettes instead? Please. We're charging for those too. Are we rude? You betcha! French onion soup...no cheese no croutons. Will never return to this location. Do fricking better!
Jon: Went during a horrid storm and the lady was on lunch but helped us anyway and was very cheerful. It had been a while since I had panera and was surprised at how good the sandwiches were. I will be returning more often.Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Sandwich …More
Ravid Snitch: Trashes overflowing or missing altogether . There is a prioritization of Drive Thru over eat in . When rushed they water down food . The management is non-existent; even from the managers . I'm an AGM at a Taco Bell and we provide better quality food, service, and atmosphere as a fast food restaurant . Overall very dissatisfied; there is a women microwaving something claimed to be freshly baked, there are 5 people waiting for food corrections and 3 unserved altogether.
Saige Slaght: Food: 5/5|Service: 4/5|Atmosphere: 4/5More
Michelle Motz: I just went through drive thru...when I opened the bag a bug flew out! I gave back the bag and told them what happened...a manager came ( I never asked for) said we don't have bugs. Basically calling me a liar.I said I didn't ask for manager just the soup..keep the bread cuz it was exposed to the bug.
Kristan Maybee: I don't know what the heck is going on with this travesty of a business but I placed a mobile order, showed up at 7:45 (long after they opened) and not a single person was in the store. Everything was dark and the doors locked. This is also not the first time it's happened but how embarrassing for such a large company to have such poor management skills that you can't even open your business on time or have the common decency to tell your patrons it's closed and now I have to wait 5-7 business days for a refund.Your future is looking mighty grim, Panera. How embarrassing.
NELSEN: Tasty food!
Aaron Anderson: Mobile order missing sandwich. Got home and had to go back to get it redone. No compensation at all. Service is going down, unfortunately.

2. Panera Bread - Lansing charter township

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· 831 reviews

310 N Clippert St, Lansing, MI 48912

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Panera Bread: what do users think?
dark duk: Food always good. Service was nice. However the room and atmosphere is starting to get out dated.Food: 4/5|Service: 4/5|Atmosphere: 3/5 …More
Eric Brockway: My wife ordered a bowl with chicken (dine in). She received a sandwich with no chicken. She didn't want to make a fuss so instead of complaining she went back to the cashier and re-ordered. The second time she did get a bowl, but still no chicken. She went back up and their solution was to give her about a quarter cup of chicken in a take out container.My food was fine; nothing special but not bad.
Judy Lee: Are you kidding me? Looks like such a small portion! And I paid $11.65 for it! what a bad experience
Lee Minett: Despite some [dubious] reviews, there was nothing wrong with the portion size. What let me down was the gallons of dressing in my salad and the dirty floor and tables.Food: 5/5|Service: 4/5|Atmosphere: 3/5 …More
Kathleen Flaherty: Terrible Panera location!!! I was told by co-workers not to go to this store and I should have listened. Portions are always extremely small, almost non-existent. My daughter ordered a Pick-Two with chicken noodle soup and a grilled cheese. The soup had one small piece of chicken, no noodles whatsoever, and the rest was carrots and broth. Her sandwich was barley the size of a large piece of crust and the cheese wasn't even melted. In addition, this was my 3rd pick-up order from this location that was incorrect. Today, I was missing two items that were paid for and listed on my receipt, and when I called, the response I received was basically "oh well". Zero customer service here. Save your money - this is not the Panera you want to visit. Very disappointing. AND shame on management for not recognizing that they have a problem.
Jose Lopez: Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Broccoli Cheddar Soup, SandwichesMore
Lemon Grass: Service: 1/5More
Mary Seavolt: Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Broccoli Cheddar Soup, Cinnamon Crunch Bagel, Sandwiches, French BaguetteMore
Stella Morris-Bell: I ordered the creamy chicken with wild rice soup and a half Greek salad. I have a disability, but I can still do a lot of things for myself, like picking up my order, but getting about is no easy task. As I walked in, what appeared to be the shift manager, store manager , and an outside contractor were holding a conversation in the path for order pickups. They saw me coming but never moved aside to allow me to pass. In fact, the female looked at me indignantly. I picked up my order and had to part the Nile again to get through. To my disgust, dismay would be putting it lightly, I was given chicken noodle soup, not chicken and rice. I do not care for chicken noodle soup at all. I did call to tell them, and was told I could come back and get another soup another day. No thanks! A very simple order. Big difference between noodles and rice! Between the order error and the asinine attitudes of the store management, I'll drive to the Okemos location before ever going to the Frandor location again. And I live within a mile or Frandor.
Marvin Dunn: Food: 4/5|Service: 4/5|Atmosphere: 5/5More
Thom Miller: Food: 5/5|Service: 5/5|Atmosphere: 5/5More
Charles Armstrong: The menu board is way too confusing. Spent a lot more for a small lunch than expected and we just had water to drink.Food: 4/5|Service: 5/5|Atmosphere: 4/5 …More
love king: Food just the way I wanted it fresh and good turkey club and a green goddess saladFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More
michelle: Panera is always good!Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More
imallwayshappy: It is what it is , good food nice staffFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Joe Moore: I ordered right as they were closing. Normally I would not imagine doing that but I ran out of healthy options during a busy. Anyway, I was super impressed with how fast it was prepared, how friendly the team was, and the food was perfect. Thank you!
Michelle Falcsik-Williams: Food was great and staff was friendly.Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More
T Lammers: Not real clean, like other Paneras.Coffee carafes EMPTY and it's very slow in customer volume here!TWO of three bathroom stall have NO toilet paper in womens' bathroom.Bathroom toilets seats in ALL THREE STALLS are VERY LOOSE.WHAT happened to this place, it used to be so spot on!Fix it up!DO IT NOW!!!!!!!
Alexis Schaberg: Food: 5/5|Service: 5/5|Atmosphere: 3/5More
Annabell Vickers: Great customer service!Food: 5/5|Service: 5/5|Atmosphere: 4/5 …More

3. Panera Bread - Waverly

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· 511 reviews

5212 W Saginaw Hwy, Lansing, MI 48917

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