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Logan Insurance Group Rathbun Agency Inc David Chapman Agency

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1. Logan Insurance Group - Lansing charter township

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· 14 reviews

2722 E Michigan Ave Suite 202, Lansing, MI 48912

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Logan Insurance Group: what do users think?
Corey Bellinger: Chad was fantastic to work with. He reviewed all of my home owners and auto policies, identified legitimate coverage gaps and was able to provide an overall package for a significant savings over my previous big name carrier, even with the increased coverages.Chad handled all of the logistics of cancelling my existing policies, setting up escrow payments for home owners, etc.Customer service has been great both before and after swapping all my policies to Logan Insurance. You can call a local number and speak with them instantly, no more making your way through endless layers of automated phone directories and hold times.I just regret not calling Logan Insurance sooner.
Julie Wright: Friendly and informative. Made the process go smoothly and timely.
Isaac Painter: The Chad Logan Insurance Group will give you the best customer experience. They made the Insurance process clear and simple to understand.
S Williams: We are new clients of Logan Insurance Group. Our experience of starting up was great, everyone was personable and knowledgeable in our interactions!
Greg Newland: Logan Insurance Group was a fantastic option for my family moving to Michigan. Chad was extremely responsive and walked me through exactly what coverages I needed.
Don Maurer: Chad make my transition from All State extremely easy and saved me hundreds of dollars in the process. I would highly recommend his firm.
Phillip Dowker: Chad is a great listener and worked hard at finding insurance to cover all our needs!
Sara Schiebner: Chad went above and beyond at the last minute to fix an issue. Excellent service! Recommend 100%.
Sahil Aswani: Craig has been helpful and patient throughout the insurance process, whether it involves early education or working with the timing of the dealership, with transparency.
James McGillie: Fast, efficient, and user-friendly service and support for both home and auto insurance. Craig made switching from a different carrier a breeze and I would highly recommend, especially if your new/old home has knob and tube wiring like ours does!
K. Roosa: Saved us money and got us more coverage. Found through Dave Ramsey ELP. Definitely recommend these folks!
Amanda Coyne: Love Craig! He made everything so simple and easy for us! we made a switch over and never had to travel to make it happen. it was all done over the phone and via email and was such and easy process. not to mention all the monies we saved! Thank you Logan Insurance Group!
Terry Fera: Positive:Professionalism,Quality,Responsiveness,ValueAfter being referred to Logan Insurance Group, I couldn’t be happier. Chad responds immediately and communicates effectively. I trust he will be there to assist me in any need I may have.
Megan Brew: Positive:Professionalism,Quality,Responsiveness,ValueChad Logan and his team were very helpful and professional when working with them to switch our policies. He made the entire process seamless, and was helpful with answering all of my questions. We ended up with better coverage for a great price!
Jason Grunwald: Positive:Professionalism,ResponsivenessChad is down to earth and honest and always got back to me with answers in a timely manner.
Shelby Ruggirello: Positive:Professionalism,Quality,ResponsivenessAs a first time homebuyer, Chad Logan helped find the best homeowners insurance while also bundling car insurance with it. He made the process seamless, found me the best coverage and deal, and answered all my questions. Highly recommend!
Peter Lowe: These are some really nice people who saved me a pretty big chunk of change on my insurance. I only wish I'd switched to them sooner.
Matt McNeil: Great insurance agent. Chad and his staff are the most knowledgable agents around. If you want the best coverage tailored for you, look nowhere else.
Kelly Fischer: Chad has been so helpful navigating me through some very unfortunate events that happened to two of my vehicles. I had to file 2 claims in a matter of 3 weeks and Logan's Group has been super quick to resolve the claims and help get me back on the road! They were fair and honest throughout the whole process, answering all of my questions quickly. The service they provide makes you feel like they're helping a family memeber, they truly care for you here!

2. Rathbun Agency Inc - Lansing charter township

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· 41 reviews

529 W Saginaw St, Lansing, MI 48933

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Rathbun Agency Inc: what do users think?
Chance Thick: I looked into switching homeowners policy, asked for the declaration page; was given the previous year’s policy to hide a $500 increase. Receiving a refund of the previous years premium months in; my account manager had no idea, believing that it was the previous rate.
Matt Martyn: We've been working with Rathbun Agency for decades. Their team has proven reliable, friendly, and rock solid through the years!
Sosha Knapp: Pleasure working with agent Heather Kim. They were professional, knowledgeable and a pleasure to work with. Ask for them by first and last name for a quote. :)
Matt Howard: I've been a Rathbun customer for about 9 years and have never received anything but spectacular service. Not only do they consistently answer any questions you may have, they proactively monitor your policies and call you with suggestions or to notify you of changes.
AAA M: I L❤️VE Rathbun Agency❤️🎉❤️the staff are so responsive, understanding and caring. As an agency, I love to see how many community-assets get their start with Rathbun. Thank you for sponsoring the Allen Center Accelerator Kitchen and hundreds of other community events. Rathbun Rocks!
Jeff Schultz: Positive:Professionalism,Quality,Responsiveness,ValueSaved me a bunch of money! They made it easy. Very fast and simple.
Corey Velandra: Absolutely abysmal service.My wife has called multiple times over the course of the past several years trying to get Rathbun to change her account information (name on her policy), which is always met with "you'll get a call back" or "we'll take care of it."It has never been taken care of, they never call back, which leads to more phone calls, leaving messages with "receptionists."We've gone through a mortgage process recently, and they have even been refusing to provide information to the bank. Our loan officer has said that he has tried to contact them multiple times over the course of the past 4 months, and they just tell them that we've "switched insurance carriers." Which absolutely is not the case.Terrible service, you will never receive any calls back, and they will always take the easiest way out of any situation that you present them.I would not recommend Rathbun to anyone that I know.
Christopher Stanko: Positive:Professionalism,Quality,Responsiveness,Value
Zeeda Mavian: Positive:Professionalism,Quality,Responsiveness,ValueI was referred to the Rathbun Agency via a friend of mine. They are everything she said they were and more. I loved being able to have a knowledgeable person answer the phone and be able to answer my questions. They are friendly, helpful and helped me take care of my business. Use them, they are great!!
Anthony Colarossi: Positive:Professionalism,Quality,Responsiveness,ValueBeen with the Rathbun Agency for 15 years. Responsive and fair firm. Good guidance to all family members.
Sharon Bouchard: I have never met Paul in person. I was referred to him by a friend. I was purchasing a travel trailer and had a lot of questions concerning auto and trailer policies verses a stand alone policies. In addition he compared my home policy with others and we talked about umbrella policies. Every email and/or phone conversation were conducted within 24 hours or less. He will take the time to answer all your questions in terms that you will understand. I learned a lot about what I had covered in my policies and what I did not have. Now my policies are tailored to my needs. Excellent customer service and very personable. I highly recommend this agent.
Darrell King: Positive:Professionalism,Quality,Responsiveness,ValueEverything was handled promptly, professionally, and conveniently electronically which saved time and money. Very happy with the Rathburn Agency!
Juan Carreon-Buenrostro: David was very helpful and I am going to save for my morgage insurance from $ 1,760 to $ 810 that's great
Robin Wright: Positive:Professionalism,Quality,Responsiveness,ValueI love the personal touch that David has given us. We lost that personal touch from Allstate when our old Agent retired several years ago. We are happy to see that there is still an insurance company out there that provides that little extra.
Haylee Baker: Positive:Professionalism,Quality,Responsiveness,ValueI worked with David and he was great! It was my first time buying car insurance on my own and he walked me through the process. He was very responsive to emails and would check in with me to make sure everything was accurate. Highly recommend.
Karen Jackson: Positive:Professionalism,Quality,Responsiveness,ValueWe have worked with Paul Rathbun for so many years I can't even keep count for business and personal insurance. I know I can trust that he will pick for me what he would pick for his own family. He and his team are timely, supportive, and don't mind answering even my repetitive questions. Thanks for the years of good service!
Kevin Kuzera: We have been with Rathbun agency for over 25 years. Experienced staff, good communicators, and very responsive. Glad to be a client of Rathbun Agency.
Dexter Hill: Excellent communication. Extraordinary level of experience in the insurance industry. This agency has extended themselves to our company in every aspect of our needs including company visits to make this process easy for us. We look forward to a long relationship with the Rathbun Agency.
Lillian Werbin: Positive:Professionalism,Quality,Responsiveness,ValueI couldn't speak higher of the Rathbun Agency. Their focus on the customer experience is paramount.
Stephen Sugg: Finding the right insurance has always been sort of a necessary evil to me. I switched to the Rathbun agency because I'd med Paul Rathbun on several occasions and my impressions of him were that he is very professional, thoughtful, and friendly. After seeing high ratings and lots of positive reviews I filled out the form on their website and got a response within only a couple of hours. From then on Robert S. took fantastic care of me. He was very responsive to my emails and even made sure to personally call me when I had questions so that he could be sure that I understood everything correctly and I was comfortable with it. Robert could not have made the process any easier. I couldn't recommend the Rathbun agency and Robert enough. And they saved me a bunch of money!

3. David Chapman Agency - Lansing

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· 38 reviews

5700 W Mt Hope Hwy, Lansing, MI 48917

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