Best Family Planning Center Lansing Near Me

Adam Mercer: I'm worried if this is a real planned Parenthood, or if this also has a hidin Christian agenda?

Briana Carpenter: They were very slow. Waited 30 minutes after my appointment time, and another 30 in the room. The staff was very nice when i interacted with them but things were definitely running behind.

Kitten Kay: I've been going here since I was 16, and they've always been very nice to me. I'm 26(almost 27) and I still go here. Thank you for everything you've done for women like me!

Finn McGee: The staff made me feel very welcomed and they were very cool! The wait times were a little long but honestly I'm very satisfied with everyone there, they did so much for me and I couldn't thank them enough ❤️💕

Kyanite: Really compassionate and thoughtful staff all around! Best medical experience I have ever had and an otherwise painful procedure was done in a way that made me comfortable and informed.

Lindsay Barchard: Great first experience here for my wellness exam. Super friendly, professional and helpful staff.

Monica Sherman: Got my implant taken out here by Kaitlyn and she did an AMAZING job! Painless and she is such a great peoples person. Definitely recommend! All the staff is very friendly and welcoming.

Justina Diem: I’m not sure what all the bad reviews are about because I had a wonderful experience! The entire staff was super sweet and Caitlyn did an amazing job at keeping me comfortable while taking out my birth control implant! Highly recommend coming here!

Ke'Lannie Rockett: I was nervous about my experience coming here after reading all the reviews but everyone was kind and answered every question that I had. Nikki was especially great. They have my support 100%

Devin Myers: I was under the assumption that Planned Parenthood offered free STD testing, but they do not. You have to be a registered client with them in order to even receive that. You have to see a clinician before that’s even possible. They don’t tell you any of this information until after your visit. $80 for an STD test. That’s disgusting. They didn’t tell me the price until after the procedure was done. Health departments offer STD testing for FREE. Don’t go to planned parenthood for any sort of testing if you haven’t already or else they will charge you an arm and a leg.

Alyx England: The wait is painfully long and staff are "just okay"

C. G.: Besides the wait times (due to covid, so I understand) I don't understand these bad reviews. Autumn was so nice and sweet from the phone call, all the way to getting me checked out. She answered every question I had and printed out information sheets as well.NP Markstrom was just as nice and understanding, also answering my questions and hearing out all my concerns. She made me feel safe the whole time and talked me through everything she was doing.My experience here was absolutely amazing and I can't wait to go again.

Hailey Amarie: The women here all made me feel so comfortable I went in to get my Nexplanon removed and didn’t feel a thing they even held my hand and gave me snacks afterwards and were super informative and professional

Maliah Czachowrski: Was just hung up on, very professional.

Becky Adair: Haven't been to this location in years but I went the other day just for a check up and I had a great experience. I called to make an appointment and I was able to get in within a couple days. The girls over the phone and in person were very helpful and friendly. The clinician who examed me was also very friendly and knowledgeable. Highly recommend planned parenthood.

Michigander: The wait times are about as predictable as any clinic - they actually were nice enough to call ahead this time and let me know they were running behind, and helped me reschedule painlessly. But the care is what keeps me coming back despite the unpredictability.These kinds of medical visits can be really upsetting for someone like me with PTSD. The two physicians I’ve seen were extremely kind and attentive, clearly trauma-informed, talked me through everything they were doing, and made it easy to ask questions. They manage to make the appointment go by quickly and calmly without feeling rushed at all. I have left every time feeling a little more relieved than the last. Highly recommend PP for anyone who might be feeling nervous for any reason.

P Emerald: I will start off by saying I love Planned Parenthood but this location is absolutely awful. I made an appointment a couple weeks ago got there from driving 30 minutes and was told their systems was down so I had to reschedule. I made a new appointment days later went in today and was told I had to wait outside until I could be checked in it was 85° outside I waited outside for a hour and a half my appointment was at 2:15 I got called in at around four. When I got called in she took my temperature right away and told me I was above the temp they allowed. She waited not even a minute and took it again twice. Didn’t even let me cool down from being outside and told me I can’t be there all while arguing with the other nurse on staff about whether or not I could be re-tempt or I had to leave. They were very rude and unprofessional I went out of there in tears today as they made me felt so uncomfortable and just purely unprofessional. As I left they had about six other people sitting outside in 85° weather for who knows how long. If you can go anywhere else to another location I would suggest that this place is horrible.

kamdog kam: Appointment was at 11:30 wanted a half and hour just go get in and there was nobody at the place. And on top of that we waited another hour and half just to get done with it

Danielle Wilson: If I could give less than one star, I would. I LOVE planned parenthood and what they provide and stand for but absolutely not this location. I made an appointment months in advance and drove an hour just for them to tell me they wanted to charge me two grand, cash only for something that costs three hundred dollars at every other location I’ve called. It’s pretty sketchy to me and seems like they wanted some extra pocket change. I love planned parenthood but recommend going to another location if you can.

Susan Simons: Wonderful staff. So glad I can go to planned parenthood for my basic healthcare needs and barely have to pay anything as I am very poor. I don’t know what I would do without them. Never had a bad experience except for when they were getting used to new covid restrictions and it was a long wait, but that’s to be expected and if anyone is getting frustrated during this time just imagine how hard their jobs are. I’ll never say a bad word against this place.

Jordan Mcclellan: They put a Nexplanon implant in my arm over3 years agoThey refused to Let me make an appointmentTo get it removed

Chubbyking -: Service was slow even though there was no one else besides me in the lobby.

Daymara Rodriguez: I’m always treated with respect when I go and my concerns are always listened to!

Lindsey Z: I called to get information for a first time pregnancy never in my life have I ever felt so disrespected and dismissed. The receptionist is so rude and unhelpful it was baffling. I guess I should of looked at reviews before calling. 1.9 says it ALL!

Andrea Thomas: I have been coming to this women's clinic since 2004 back then it was five stars today I give it one the nurses are rude and condescending you can hear then discuss patient information freely and loudly they seem to not care about the patients at all last time I was in for my yearly the nurse had a disgusted face yeah cause thats comforting I'm already uncomfortable and not very knowledgeable for being a health team

Kassandra Hanson: I started coming here in 2019. And I enjoyed being here. Very sweet and nice people. Yes, when I went I was normally in and out like that but others time there was kids and they were screaming but I honestly didn't mind it. Some of the patience waiting to be checked in was rude to the workers. I started to come here because of sparrow hospital. 🙂 The only bad time were I had to wait for a bit to get checked out.. but other than that again I enjoyed coming here very sweet and nice people. From others people experience you can't blame the workers for screaming kids it's not there fault. Its the parents fault that the kids are screaming.

Ci Ci: Doctor's are great. Genuinely listen and advise. Receptionhowever argues real quick and today I saw one woman cough into her hand, wipe her nose on her hand and not even sanitize before grabbing my ID. I can't come back here.Oh you can't be ten minuyes late or they'll cancel you. But they're always at least 30 late for my appointments.

Danielle Popoff: My past couple experiences have been terrible here. They couldn't figure out the problem I was experiencing so they told me to come back in 3 months. The doctor was throwing around the cancer word when she couldnt even diagnose what the actual problem was. Will not return.

Angelyca Soucy: Horrible place to interact with!I had an appointment scheduled on the 27th and when I called to confirm my appointment, the employee told me that my appointment was 10:00 and that I needed get there at 9:45 for checkin.I got there at 9:53 (my bad I know), but the front desk told me that I wouldn’t be seen because I was 13 minutes late for my appointment at 9:45 and their limited was 10 minutes. I explained my earlier phone call confirming my appointment at 10:00, but it made no difference then I was told that the Dr. would call me for a phone consult between 5:00 and 6:00 on that day.I kept my phone at my side all day so that I didn’t miss the call and by 7:00, never having received a call, I gave up and went on with the rest of my night. At about 9:30 that night I saw a missed call from the Dr. at 8:34! A minimum of 2 hours and 34 minutes after the scheduled time!Then I called on the next day and rescheduled a 1:30 phone consult for the next week. At 1:45 I called the office to let them know that the Dr. was 15 minutes late and asked about the appointment. The employee told me to just continue waiting! When I hung up, I saw I had missed the doctor’s call. I called back and nobody helped out, I was just told to continue waiting for a call from the doctor.I waited almost the whole afternoon for my call, which never came.I missed work waiting for this and I still didn’t have my appointment/consultation!You guys need better communication between your doctors and front desk. You also need to actually run the place like a professional establishment and treat your patients with respect. I just have a simple issue that I’m sure the doctor could figure out within minutes. I’ve been trying to schedule for over 3 weeks now.Unbelievable! I can’t imagine how it would be if my appointment was for something more serious!

Sheila Stutz: They classify people and treat them accordingly! I have asked for the rest of my medical records several times over the last few years, no budging! Also, I can't help but wonder what they did with the only doctor in the Sparrow Health System who found it necessary to do a skin scraping examination and why I got put on a wild goose chase about my elbow exray after my elbow filled with liquid...things that make you go hmmm

Taylor Michalek: I would not recommend sparrow women’s health to expectant mothers. I’ve been a patient for 3 years, starting when I was a patient for my high risk pregnancy. I recently became pregnant again and called to request an appointment and initial lab work, as I had extremely low levels during my 1st pregnancy. I was told I could not schedule an appointment until I was 7 weeks, and I couldn’t have my labs done until 9 weeks and that was “policy”..no exceptions if you have complications in the past. And not knowing how far along you are because they don’t do labs to look at your levels! So I called a different sparrow OB location, and they borderline laughed and said they did not have a policy like that. After talking to a nurse who looked at my chart, she couldn’t believe I was denied simple lab work considering all the issues I’ve had during pregnancy.Apart from that whole issue, wait times are very long. I’ve waited in a room with 2 crying toddlers for over an hour just waiting for a doctor. Apart from that if you’re late at all, they will not see you. They also completely messed up my depo-shot because the receptionist didn’t think to schedule me during my window so I had to discontinue the birth control all together. I then had to pay for lab work for pregnancy testing before they’d give me a different form of birth control, even though it was clearly their error. At the end of it all, I was given birth control pills when I explained I am bad with taking them..but the doctor didn’t care and said my blood pressure was high..shocking someone has high BP after waiting an hour for a doctor in a tiny room with 2 screaming toddlers.They’ve definitely went downhill, they have a super high turnover rate with receptionists which seems to be the root of the problem because there’s no consistency at all. Call a different location-You’ll have a much better experience.

A_Grey_Boy Vex: 40 minutes on hold to get refills

Kira Ferguson: While I havent had an issue with the staff, other than a shaking handed trainee steuggling with IUD insertion making me very uncomfortable, their hours are terrible. I am a working woman, full day job all week. They open after I am at work and closed by the time I get out, forcing me to take a day off for an hour long appointment.

Elizabeth Clark: They have a 10min late policy and I respect that. But I’ve been THIRTEEN MINUTES LATE with 2 kids in tow, one screaming their ear off. They turned me away and said to reschedule. There’s no wiggle room with them at all. Meanwhile I’ve waited in their waiting room well over 30min. There is just no personal feel to them.

Shannon Kassab: I called at 4:25pm. They immediately placed me on hold for 5 minutes then transferred me to a completely different building. A nice woman answered and apologized and let me know they were the building located behind sparrow women’s health. So I hang up and call back again and they are CLOSED! Very unprofessional!

Lexus Giddings: Horrible service, the receptionist was rude as I tried to schedule an appointment. Her tone of voice immediately changed and became more pleasant after I told her what insurance I had. Once I scheduled my appointment (which was a month and a half away) I came in to see Dr. Sarah R Pearl, DO and she decided not to see me because I was five minutes late (there is a ten minute late policy). The receptionist asked if I would like to reschedule and proceeded to tell me it would be in 2 and a half months. So after I waited a month and a half Dr. Sarah R Pearl wouldn't see me and the receptionist who was still being rude suggested I reschedule and come back in two months.

Kathy Berry: Excellent experience fromCheck in to check out and everywhere in between!! Wonderful ENTIRE staff!! Highly recommend!