Best Fedex Lansing Near Me

Chris Dittman: The ladies in the office are very nice. The drivers are completely incompetent. My package is 3 days late amd they want me to come pick it up instead of it being delivered.

Norge Santana: Todo muy bien a pesar de no tener un buen inglés la persona me trato muy bien y me alludo vastante 👌

Remzi Topcu: Yardımları için teşekkür ederim 👍

K. Dunbar: Fast service, friendly and professional staff.

Jerry Groot: Sick of these ppl not doing their Simple Job. They claim they attempted to deliver & no one was home. Package does not require signature. Why not just leave it at my door like every other package... because they did not attempt delivery like they claimed. Step ur game up FedEx!

annette chunn: Shipping scanner always broken so you can't ship anything not very useful as a shipping company

Dereck j Kirby: I ordered tires and they have been there for a week and a half and they keep delaying them

CasSandra Curtis: Was in and out in no time. They even had a flat cart to put all my heavy boxes on and roll on in. Love it!

Your Mom: Always a good experience when I have to go to this FedEx. Fast, friendly, knowledgeable staff gets you in and out quickly. Definitely recommend.

Richard Davis: I will never use FedEx again nor will I receive anything from FedEx.

Brent Barker: Great service and very friendly.

Wendy Chatigny: Won't leave a package, won't knock, have it on camera. Can't get to customer service. Worst delivery place. Have done this the last 8 shipments

NJ R: FedEx Rep was very helpful and courteous.

Lindsey Z: Worst delivery company EVER!Had a package mailed to me over night, simple instructions said LEAVE AT DOOR! They leave it in an Amazon Hub Locker and NO WAY SHAPE OR FORM give a code to get it out! Called SIX times to have to the driver generate a code to get my package!! That was 6 days ago no call, no email, no package. I would NEVER recommend FedEx to ANYONE! This only happens with THIS company!! Every single time there is an issue, in a personal and business stand point. SHAME ON YOU AND the customer service SUCKS!

Nik Staron: Friendly, fast and convenient

Erik Rose: Every single delivery from FedEx they claim to try to deliver to my home but no one was there... I have worked from home for years. I never so much as see the truck outside of my window.I will pay pretty much any extra fee not to deal with this location's delivery "service". Use them if you like having your package taken hostage.

GM retiree: Great service

Chris Fox: Helped me with what I needed!

Oddzilla James: Great place to ship out my packages. I feel for the customer counter service people as I have noticed on several occasions the clientele are near rude if not out right surly by time the load their packages in their car, drive up, park, manhandle and lug their packages in and often have to wait for the one or three people in front of them to finish. That is a lot of negative vibe and energy to inflict on a customer service rep. Sometimes the negative energy is so thick that I can't wait to get out of there. There are other locations to drop your packages like Walgreen locations. Additional drop of locations listed on FedEx website.

Brandi Brewer: Very helpful and friendly

Michael Patton: What good is customer service if you can't speak to a live representative . Could not get answers and shipment not arriving.

Larry Horstman: I couldn't find it I drove round and round and finally gave up

Kimberly Wright: Routinely blocks my wheelchair ramp.

Thepawfect Life: Great experiences and professional friendly staff!

Joseph Beasley: Janine was extremely helpful with my transaction today!I sincerely appreciate her product knowledge & expertise.She is very kind and demonstrated customer service skills above industry standards!Thank you for your work Janine!

Jon Howell: If you have the pleasure of getting serviced by Molly you're in for a treat. Professional, Jovial, knowledgeable this person is the backbone of this Courier. Some some jobs will be replaced by AI Relatively soon but no lines of code can replace Molly. Also the store was clean.

C M: Do not WASTE your time calling the (517) number! It is a BIG waste of time getting an answer with a computer! All I want to know is if I can send a fax from there before driving 30+ minutes to get there.

Steve Underwood: Very helpful

Lansing Rehabilitation: Let me start off by saying that Casey is truly an asset to this company. Cindy the District Manager was able to resolve a issue where in Casey came to the rescue and facilitated even more than expected in terms of customer service and product. My printing for my company was previously done elsewhere but I will now be a loyal customer to FedEX and Casey for sure. If you ever need some one that is responsive, takes action, does what you need and more seek out Casey. He took on two fairly large and time consuming projects and did not fail to provide a stellar product. We received Kudos from all of our patients. But the efficiency in making sure we got what we wanted when we are not the experts made the ease of working w/ Casey the best experience over all. Thank you Casey and watch out Cindy don't let some one steal this one from under you he is a gem of an employee.

Fry3211: I came in with a fairly large order to ship (expensive medical equipment) and the employee helping me (Molly) was very attentive and able to help me with the additional packaging I needed. :)

Christa Razzaq: Worst customer service ever!!!!! Can’t call to get a person to resolve a simple matter. The automated system hung up on me 12 times!

van33 11: Terrible experience. Deliberately not helping me send it. UPS is much better

Maxwell Chupailo: I asked for a copy of my notes four pages per sheet, double sided, since my home printer was out of ink. They told me that it couldn’t be done today and gave me excuses about how they would need to crop each page and reformat it, which I know is unnecessary for my needs. I went to Costco, got ink, and did the job they said they could not do. I will never return to this fedex or any other and the entire business deserves to go under.

john somers: I believe Katie is an exceptional employee! On numerous visits she has been extraordinarily helpful and gone out of her way to help me. She is an exceptional employee and deserves to be acknowledged as such!! I can't say enough about her, she is WONDERFUL!

tmcrwfrd: Someone said rude; yes, that's about it. I'm talking about the guys there. The guys: rude. Unpleasant. Can't wait to leave.

Walrus Hero of the Harrisonian narwhale clan: The printing software has problems and wouldn't work, but the staff were very nice about it. They printed my papers free of charge to make up for the wait.

Kim Ripley: I honestly wish I could leave 0 stars. The communication between offices/sites is horrific. I will never purposely use FedEx out of Lansing again.

Muften Al-bshara: It's really very bad experience I was in the line for 45 minutes to do my order and when my turn comes the employee start process my order in first 2 minutes and he left behind and he does something else and then I just left without doing my order

Bill Figgs: I don't know the clerk's name, but they were one of the rudest, most unhelpful people I've dealt with in some time. I had a pre-paid label that was e-mailed to me from FedEx. The contents of that e-mail said that a FedEx clerk at a FedEx location could print it for me if I showed them the e-mail on my phone. However, the QR code in my e-mail would not display on my phone. Despite having my full name, e-mail address, phone number, as well as the label ID and code, this person said "well, there's nothing I can do for you." That response left me, well, aghast. Given all of that information, it was not at all believable that they couldn't help me. Then a light bulb went off in their head and they said that I could forward the e-mail to the store and they could print it that way, which worked just fine. All the while, this person is being extremely argumentative with me, making counterpoints to every word out of my mouth for seemingly no reason except some apparent, deep desire not to help their customer. They even went on about how they have no way of knowing it's even my label. First of all, huh? Second, I said that I had the entire, full label up on my phone. They said that was of no help and repeated that they didn't know it was actually my label. I said of course it's mine, and here was their response. Are you ready for this? "Says you." Yeah, they actually said that, and in a sarcastic tone. I said, no, says your label that has my full name and all of my information printed right on it. At this point, the transaction was complete and I left. What a bizarre experience.

Scott Scotson: Told me to leave because I was wearing a full face motorcycle helmet. Sorry but my helmet is a lot thicker than a mask and gives much better protection.No other business has ever had an issue with my full face helmet.

Keivan Bahmani: My 2 experiences with FedEx: 1-Delivering a package broken in pieces, 2-Loosing my letter.FedEx does not take responsibility, while charges high prices for an awful service.No more FedEx for me

Brandi Moore: They were very helpful, I'm not phone savvy so I was happy..if my granddaughter was there,I wouldn't have needed help! She's 4!!

M C: Will never use FedEx again regardless of location based on this experience.

EmiliaBedilia97: Jessica was super nice and helpful! I'll definitely be coming here instead of UPS from now on. Thank you!!

Shannan Hale: It was very easy. The guy was nice too.

Jennifer Wagoner: Rob, the manager is helpful, knowledgeable and understands the printing world. When I drop off a print job, large or small, the final product looks fabulous and for a competitive price. Thank you!

Jeremiah ritchey: Helpful and friendly

Bill Lynch: Hard to find, and cluttered space in the store...

K G: So nice and helpful! Thank you

Andrea Walker: Exceptional service

Tareq Ghunaim: The guys over there super nice and helpful 5 star

G MAC: Awful experience. This Company cares more about the bottom line than the community. I have called to complain about delivery issues and drivers driving like maniacs on residential streets only to be given the runaround every time. They do not care about anything other than delivering more packages, faster to make more money. My driver repeatedly leaves packages that are close to my address but not mine. Guess he assumes I will finish his job for him. I don't get paid and he gets overpaid.Too bad they reward their drivers on false performance since it is almost impossible to share feedback.

K D Flagg: Very easy. Place a label on the package and dropped it off at Walgreens where it was scanned, and I guess handled. Easy peasy!!!

Joseph D T: Good customer service

Adam Korbiak: Positive:Professionalism,Quality,Responsiveness,ValueOther than helping people move, mailing packages to Canada is my least favorite activity. Paul at FedEx made it so quick and easy that I will never send anything to our overly friendly neighbor to the north any other way.

K G: Good people!

Tina “Tee” Lagana: Great customer service, and decent pricing. Many locations and open for a decent amount of time.

Larry Horstman: I drove round and round and couldn't find it

Kimberly Wright: Routinely blocks my wheelchair ramp

Sarah Green: They lost my $1,400 package and did nothing about it.

Mahesh Kosala: Great Service

April Mae Cates: Dannie is the sweetest woman ever ♥️Thank you so much for all your help and patience. You rock.

Mark Graves: Always extremely helpful and courteous

Abigail Worthington: Most of the people who work here are really lovely! I do a lot of shipping through them and appreciate that they recognize me and remember our previous conversations.

Bryan Armstrong: Mark helped me out in the store with just getting some copies but I wish every employee at every business I went to was as pleasant and genuine as he was. Keep people like him in your business and you'll have happy customers.

Wanda Green: Associate was very helpful

Andrea Herrst: I have had many projects printed at this location in West Lansing and they always come out great. I especially appreciate the excellent customer service of their staff, notably Rob, a store manager. He helped with an issue with one of my orders and made the process smooth and easy. I'll definitely be back for additional print projects in the future.

William Clements: I am always greeted by smiling helpful folks at this FedEx location.The store is clean and well organized.Their service is outstanding.My thanks to Rob and his staff.

S. Kemp: Couldn't get the help I needed to print my project because the staff was clueless how to use the online site therefore couldn't guide me. Seems like this location needs to train employees better.Then I was told it would cost me $6-7 to print ONE page, 8x10 size, with 9 small images on it because they charge you to "set up" the page for printing.

Tarryn Frank: I use their services once a week. They are always friendly and have speedy service.

Tiffany UnKnown Brooks: Great staffStore is cleanProfessional atmosphere

Sonia: There is something very shady going on with the shipping and postal services around Lansing. My mom ordered a new iPhone and Fedex driver never delivered the phone to us and they sent us an email saying it was delivered. So, it was either stolen by the driver or it was given to a completely different address and it took us DAYS to get it replaced being on the phone 6+ hours everyday. The new delivery people are very careless they just throw packages by the entrance and don't get the right address. Please don't order anything expensive online unless you have security cameras by your entrance because going through the process of recovering is a headache!

Simon Terhaar: Great location for printing needs, but the south facing sign/canopy on the building has faded greatly and needs replacement.

Andrew Gallavan: I called to get find out prices to print a few signs. They transferred me to customer service that wasn’t even local and I got transferred two more times and no one could answer my question.

Jeffrey Fike: Staff courteous, helpful and always accommodating. Parking set up immediately off of Saginaw Hwy not ideal, but side of store parking is fine.

Matthew Rick: At the UPS store, I waited 15 minutes to have my item packed and shipped. The store was crammed with people, I didn't get to see how my item was packed, and the cashier didn't have the best attitude.FedEd Office is the exact opposite. Plenty of room in the lobby. I was helped right away. The employee packed my item right in front of me, and the gentleman who helped me had a terrific and personable attitude. The FedEx Office is infinitely better than the UPS Store.

Erin Dietz: I waited for 45 minutes to have a single return scanned and sent back. Instead of prioritizing the line the staff just made everyone stand around. I cannot believe bringing in one item could result in a 45 minute wait.

Domnique Stepp: I have had nothing but GREAT experiences here. I run a small event business so I am constantly printing here. The staff is always so helpful and kind, even when I stop in minutes before closing they are nothing but happy to help. Big shoutout to Nicole and Mark!!! They are always so sweet and joyful when I stop in and ALWAYS go above and beyond. I recommend this store over staples any day!!

Brandon Craft: I had a FedEx driver hit our buzzer to our apt and waited not even 15 seconds for me to get up and hit the buzzer before he took off with my package, that I paid extra to have expedited. I called this location and they couldn’t do anything about it. Why can’t people just do their jobs right?

Lil Ladi: I loooove this location and its staff, tho Molly is my favorite😜. She has a sense of humor that makes you feel right at home. Besides laughing she gets you in and out. The store manager is also great and helpful

Jeff Ruedger: I work as a remote technician and receive a lot of Fedex deliveries. Since the whole COVID thing shut down my normal method of receiving packages I've been using this location. They are amazing, they have helped carry boxes to my car and always have a smile and good words. Thumbs up.