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East Lansing Station STELLAR Broadband

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1. East Lansing Station - Lansing charter township

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· 39 reviews

1240 S Harrison Rd, East Lansing, MI 48823

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East Lansing Station: what do users think?
Pat Kennedy: Both people working here were very helpful and informative. This is our first Amtrak trip, and the lady here answered all of our questions!
Daniel Foster: Shiny, new station. Restrooms and waiting area all clean and brightly lit. Good parking. A bit slow and awkward to exit the parking lot, though, as cars backed up all the way through the lot trying to get out onto Harrison.
Merissa: Expensive parking. Nice bathrooms.
ALLISON CHASE: This train station 🚉 is no better or worse than any of the rest of them. Be careful, the 24/7 vestibule isn't always open. If it is weird people hang out in there. Wait outside if you possible can. Bathrooms were clean when the station was open. That was really nice.
R S: Good. A bit of cleaning and wifi at station would be great.
M. Syarif (omcalip): it's a train station, but also a CATA bus stop and some private company bus stop.
Vanessa Lundy: Train over 3 hours late. No one email me to inform me about the delay. Had my grandson with me. It's extremely cold and no heat in waiting area and no restrooms. WORST TRIP EVER. I WILL NEVER USE AMTRAK AGAIN. NEVER
The B Face Betty: Very helpful staff and social distancing was initiated.
Elise Bentley: The two women that work on the weekends go out of their way to help.
Laura Beem: The service from Port Huron to East Lansing is so awesome!
Deja's Lisa: Horrible horrible. Never again
Iowa Reviewers: I recommend arriving here ready to board the train, much like you would if you arrived at the airport and wanted to go straight to security. Train stations aren't nearly the grand edifices they were a century ago, but it's still nice to be able to take the train to Chicago when flights are pricey.
Elias Aydi: Don't use the train, just don't. Unless you want to get 2 hours late to your destination.
Star: Volunteer saved the day to let us into the station Sunday morning.
Joy Gleason: The East Lansing Multi-Modal Station is much more functional than it used to be. There is 24 hour access to small vestibules and during open hours there are vending machines, a ticket kiosk and bathrooms. With only two trains and a few inter-city buses each day, there really is no need to linger in the lobby.On the weekend mornings there are hosts to assist with boarding the Chicago bound train. There are also bike racks if that's how you roll.The parking fee is a drawback but I assume that means someone will patrol the parking lot at least daily.
Elizeth Cinto Mejia: I was supposed to travel from East Lansing to Chicago. There was an accident and a truck fell on the train tracks. I understand some delay due to this problem but I am very angry with the way Amtrak handled this.1. No information was provided regarding when the new departure time was. All the employees and the lady at the customer service were not only mean, but provided no information.2. According to customer service I can't solicitate a refund????? So there is an over 4 hours delay and we don't get a refund? So basically if you purchase your ticket with Amtrak they'll do whatever they want and won't give you your money back.This is the worst train service I've ever seen in my life!
The Hoppy House: This is a very nice station. It’s small and is very clean. There is pleany of seats and is a very great place to watch trains.it also has restrooms and outdoor power outlets.
Mike MJ: PARKING IS PAID ONLY AND QUITE EXPENSIVE!
Kristina Bem: Amtrak, please, why can you not sell assigned seats? Airplanes do it, movie theaters do it. Concert venues, opera's even high school musical programs do it. Please consider omitting all that anxiety felt by many passengers lining up to board the train by selling us assigned seats.
Scott Scotson: The platform is just a ground level slab. Countries like Germany, England, France, and others even in the third world have managed to have raised platforms that are safer and easier for passangers get in the train. All this work for a new building yet the main purpose for the train station was overlooked: The platform. It's not even covered!!
Sarah Beck: Was very clean and updated! Lady taking tickets was very friendly

2. STELLAR Broadband - East Lansing

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· 888 reviews

3032 E Lake Lansing Rd, East Lansing, MI 48823

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STELLAR Broadband: what do users think?
diehleo: Manny was a great help at getting our internet setup the way we wanted it. Would highly recommend him. Service is great as well. No issues as of yet.
Joel Sodeman: I have used Stellar for quite some time now. Their internet is very fast and very reliable, but even better is their service. I have had some technical issues and they have always been prompt, professional, and nice. Yesterday Jose came out and was able to fix my cable box issue and he was great!
Noah N: Andrew was fantastic, stayed with me until the issue was resolved and was super understanding and patient.
Joy Mazhangara: Andrew kindly handled my service ticket. I was without internet for weeks and he expertly assessed the cause of the issue. Alongside that he also sent an awesome and knowledgeable technician, Jose, the same day to ensure the issue was fixed long-term!
Hannah Alzamzami: Andrew always gives the best customer service!
Abigail Pritchard: Andrew was so helpful and kind, he solved my issue in under 2 minutes!
Nathaniel Johnson: Andrew helped me get everything set up in my new apartment and was super helpful! Very good experience so far!
Arcangel Baking: Just wanted to say thank you to how helpful Andrew was yesterday. He had the patience to explain how things work and saved us a bundle. We really appreciate the excellent service!
Alia Dada: Andrew was absolutely amazing, thoughtful, and took care of the problem I was calling on!!!!!
Kyle Graf: I just recently moved into my apartment and was having some issues setting up the Wifi today. Andrew called me back promptly after submitting my ticket and was able to easily guide me to fix the issue and get my Wifi and internet service working. Also was a great conversationalist!
MoNique Harvey: Jose James restored my internet today. He was very polite and patient. He found that I needed to update the firmware on my router. He was very professional and now I have high speed internet again.
Meredith G: The staff on the phone knows nothing at all, and they care nothing about their customer. They are incapable of providing appropriate wifi service.
Kelly Leary: Jose James went above and beyond. My wifi and direct tv haven't been working since I moved in and I finally called stellar to figure it out and Jose called me 30 minutes after my ticket was placed and came to my apartment within the next 2 hours. He was very kind, personable and patient. He fixed my wifi and even updated it to make sure it would run as fast as it could. He even created a guest wifi for my friends to log onto when they come over. For my direct tv he made sure everything was running properly. He was very thorough and I was so thankful he was able to help me out. He even told me to not hesitate to reach out in the future if I have any other problems. Thank you so much Jose!
Anneliese Jones: Jose was my helper and he has been great! Nice guy! Always answers questions and figures it out quick! Love stellar and their employees are all very helpful and kind!
Peyton Rose: Ben was super helpful and fixed my problem
Emily Sergent: Connection is constantly lagging and just overall terrible. I don’t understand why I’m being charged $60 a month for this kind of service when I was paying $20 for Comcast and it ran 100% faster and was more reliable.
JSTS: Awesome experience working with Jose and Josh! They checked everything to make sure things were working smoothly and even helped me update my router!
King Seleb: Andrew Was a great help in setting up today
Royal Ihuaenyi: Jose did an excellent job changing my router at Elevation Apartments today. Quality service
Brandon Loy: Was having some difficultly setting up my new laptop and connecting it to wifi. Aili went above and beyond to help me set up my laptop as it took several tries to do so. I appreciate the quality customer service she gave me.
David Z: Jose provided excellent customer support, going above and beyond to address my issue. His dedication really stood out and makes a real difference for customer loyalty.

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