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Home health care service
1. Home Care Alternatives - Lansing
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· 21 reviews
5700 Executive Dr Suite 1, Lansing, MI 48911
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Joy Sandborn: This place is the most unprofessional place i have used. The first aid complained that it was too much work because she had MS. The second aid complained about her co-workers. Yet, sat and talked on her phone to her family, when she was supposed to help me with shower. (I am quadriplegic). The billing department statements did not itemize my debit, my payments or and balance. Very, very unprofessional.
Leilani Xoxo: This place is extremely unprofessional, does not care about their worker’s safety nor grateful for the services they provide! home health care needs to do better with who they adopt into their program and how they operate.
Christal Shields: Great office staff and easy to work with. Would recommend to others.
Angelo Lombardo: VERY nice staff and great services, would highly HIGHLY recommend!
Kathy Lawhorn: I work for HCA, it is a wonderful place to work. Daniele is wonderful on trying to keep things in order.
Kristi Autore Merritt: We have used HCA for 3 1/2 years. They have always been professional and taken great care to see that our family member got the services they needed. They are very responsive and quick to seek solutions to problems that arise. The staff is incredibly friendly as well as compassionate. Thanks HCA!
Donald Bergman: My friend has worked for the company for almost 10 years and really enjoys the work she does! She said it's a great environment and likes that she can have flexibility within her schedule.
Nick Quay: My grandmother has been with the company for over a year now and we are very happy with the aides provided. Anytime we have any issues the office staff goes out of their way to make us happy.
Margie Walsh: My father, a Vet, received unsurpassed care from HCA for a year. His caregiver, Brandy has become "family". She provided what ever help he needed and did so with such a loving hand. Additionally-- she was 100% reliable (didn't miss a single day in over a year--always on time). Danielle, Jennifer, and Kurt in the office responded immediately to whatever question(s) I had. On behalf on my family-- THANK YOU so much.
Karen Smith: The first aide they sent out stole from my disabled daughter. The second one I met was an 18 year old and this was her first job...ever. She failed to show up for scheduling. So, after more than a month of waiting for help, they kept stringing me along until I withdrew from the company. Wow. Unprofessional, to say the least.
Deborah C.: My family had a terrible experience with HCA. The agency hires unprofessional people who “claim” to be experienced Caregivers. A certain Caregiver claimed to be a responsible, experienced person who has cared for people for well over 10 years. When she first showed up, she had my husband’s last name incorrect & said she had no idea he had Dementia. Apparently, the agency never matched the right Caretaker with my disabled husband who has served his country! This Caretaker only came out twice a week & lasted for only 2 weeks. Then she told us she was coming back on her scheduled day, but told the agency she was NEVER coming back to care for my husband. The only reason I found out the Caretaker was not coming back was via the agency’s call informing me of no one coming to our home. To add insult to injury, the person who contacted me never said we are sorry for this unfortunate situation or showed any compassion for my disabled veteran husband!!!
Jean B: This is the worst experience I have had.The workers are untrained,late,and leave task incomplete.Today I get home after working a nine hour day and find my bath tub filled with water,the ground beef I planned on cooking for dinner cooked by the aide,a rinse basin left on the floor,and laundry unfinished in the basement.All I ask is to keep my mom and her room clean,make sure she gets her noon medication,wash the breakfast and lunch dishes before they go and take out the trash.I come home to finish the work they are being paid to doThis place should be shut down.Please do not choose this agency ,they are a big disappointment.Three aides in 30 days.I am very upset and frustrated about the care my mom has received.
Heather Edwards: Absolutely themost unprofessional company I have dealt with. The people they hire are anyone literally off the street. A week ago my mother in law was cussed at by a worker and threatened. The girl didn't know I was at the door listening. When she was told to leave she flipped us off. Called the company only for them to laugh literally at my elderly mother in law like she was a joke. Horrible horrible people. Elderly and disabled mental abuse is not funny.
